Im facing problem while trying to update my iphone 4 from version 4.3.1 to iOS 5. While processing the downloaded 774mb file, it comes with the statement that the network connection timed out. why???
im facing problem while trying to update my iphone 4 from version 4.3.1 to iOS 5. While processing the downloaded 774mb file, it comes with the statement that the network connection timed out. why???
i have been dealing with this same issue, tried to turn off firewall and even turn of antivirud but still it gave me the same error.
Similar Messages
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ITunes store says that my network connection timed out
When I try to connect to the itunes store, I get the message "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again" - this has been the case, without exception, for the last two weeks. I am a student in italy for the semester so our network connection is not great but no one else in my program is having a problem connecting to iTunes or the Store. (I didn't have a problem when I was in the US either). I can't seem to find helpful info on this site directed at mac users and I know its not a firewall problem. Its only the store that has the problem - I can see and listen to the music of other users on my network.
Any help would be greatly appreciated. I miss my music!Welcome to AD, mmiller767!
Can you go into itunes > Help > Run Diagnostics and post the network connectivity results?
The #1 culprit is the Norton firewall. Many folks do not realize that Norton has its own firewall in addition to the built-in Windows firewall. Norton/Symantec software is preinstalled on just about every PC from Dell, Toshiba, HP, etc.
Even if you have never run Norton security, it could beblocking itunes....there are posts from other users about this.
That Norton software is so bad, Symantec has had to put a removal tool on their website because the normal Add/Remove programs in Windows cannot get rid of it.
WiLdBoY1238
Please start your own topic, as your situation might be very different from mmiller767's. Thanks. -
I am hoping for some advice on an error message I keep getting-see above. Thanks!
continue to updatae your phone.
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Unable to install ios5, keeps saying network connection timed out
Unable to install ios 5, after downloading, during installation, message says unable to install due to network connection timed out, check your network settings but as far as I know, the network connections are fine. what should I do to correct this problem?
This is aksed and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again. -
ITunes Store - Network Connection 'timed out'
I have a TouchSmart 505 model with Windows Vista. This last week have had problems accessing the itunes store through my library link. Cannot download music from the itunes web page. I keep getting an error that says 'network connection timed out'. Have run through settings with the service provider who assure me the connection is good. Anyone out there who can help? Thanks
Message Edited by Gladstone on 03-26-2009 08:54 PMSounds like a firewall is blocking itunes. Make sure you allow itunes access to outbound and inbound traffic.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you. -
I get a message that my network connection has timed out while trying to update my iPhone on iTunes. Has anyone else had that problem and if so what solutions have you found? I was told to turn off my firewall and/or virus protection while updating but am nervous about doing that for obvious reasons. I'm also disgusted with Apple not providing free tech support.
See this article about the ports that have to be open during the update process. iTunes has to contact Apple during the download. iTunes for Windows: Troubleshooting security software issues
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im getting the error message: there was a problem downloading the software for the update Iphone. The network connection timed out. I have been trying to update for 2 days now.
Disable your firewall and antivirus while you download.
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I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?
Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley -
I get an error message when trying to install software update 4.2.8
"problem downloading, network connection timed out. Check network connections."
Anyone one else had this problem?Brian-KK Sabah wrote:
I too get the same message but I the software had downloaded 100% but about half way through "processing file" the error message (.3259) Check network connections. How do I fix this?
See Here for your Error Message -3259
http://support.apple.com/kb/ts2799 -
I am trying to update to iOS5 on my iPad 2, but after the download completes, and file processing starts, I get an error message "There was a problem downloading the software ... the network connection timed out." Diagnostic tests check out OK. Any suggestions?
Temporarily disable your firewall and security software and see if that helps.
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I am trying to update my iPod touch & keep getting this error message: There was a problem downloading the software for the iPod. The network connection timed out. Make sure your network settings are correct and your network connection is active. Help!
Temporarily disable or turn off your Firewall and Anti-Virus software and try the download again.
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Please help, I'm extremely frustrated. ipod is stuck in recovery mode. Connected to different computer to restore and after 75 minutes of downloading get a message that there was a Problem downloading, network connection timed out. Cannot get past "connect to itunes" on ipod.
Disabling the computer's antivirus and firewall during the download and update usually resolves that error.
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iPhone update to 4.3.3 failed and gave me the error message, " update failed due to network connections timing out". I am using a cable modem with ethernet. iPhone is a 4G currently running 4.3.1. What is the solution?
i believe it is a result of a weak connection. maybe try it at someone else's place?
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Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!
Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799
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