Im getting an error message "the backup volume could not be mounted"

I'm getting an error message "the backup volume could not be mounted"

Is this a new message to a drive that has been ok?
Or are you trying to connect a new disk? If so it is wrongly formatted.
Or is this a TC.. have you tried rebooting or resetting it?

Similar Messages

  • Time Machine Contradiction: "The backup volume could not be mounted"

    (This is only one wireless issue I've had this year, but I'm trying to keep this brief -- hoping clarity will instigate some help.)
    Recently I bought a Western Digital 500GB drive to go with my AEBS. I was intent upon using the drive as an Airdisk for Time Machine backups, but it isn't working. (I also have the WD drive partitioned in halves, but there is no reason to believe that is an issue.) When wired, the disk backs-up quickly and easily. After the initial backup, and attempting to do so wirelessly, however, it doesn't work. I get the message: "The backup volume could not be mounted."
    And there's the contradiction: the disk is mounted, I'm looking at the mounted disk as I type -- I even have no problems reading and writing from the Airdisks independent of Time Machine. I have all the latest software updates and am running Leopard. I've been going at this for hours, but I would really appreciate some help.
    Here are some of the things I've tried:
    -checking all connections
    -erasing the Airdisk and starting from scratch
    -repairing disk permissions(on my internal harddrive, the one I boot on, not the WD)
    -attempting to "Connect to Server" in the Finder, only to get this:
    And if you look, you can see that while the Airdisks are there, they are grey and can't be selected. It
    never becomes possible to select them, and "Connecting to Server" never connects.
    -I've toggled every Airport Utility setting to no avail(I will admit I might have missed something though).
    -I've done everything I can think of
    -banged my head into walls...
    -and pulled my hair out, but nothing.
    I really would like to get this working. This is my worst Apple experience yet, and it is literally making me sick. You will be my God if you can help me with this. Let me know if you need anymore information. Thanks in advance.
    <Edited by Moderator>

    Okay, so it seems you need to do initial Time-Machine-ing over WiFi if you intend to use it that way. Why nobody at Apple mentioned this baffles me; why this is even a problem, makes me wonder if Time Machine went through adequate testing.
    So my problem is solved! I am my own God!
    <Edited by Moderator>

  • On some of my files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?" Then when I click "Locate", I get nothing.

    I'm really dumbfounded on this one and it's driving me bonkers!!!! On some of my music files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
    This began to happen when Chuck made playlists2burn on2CD-and then he would delete the playlist; sending all the song files into oblivion. Certain songs have a ! right next to the file name, and as I stated before, i get that error message:
    "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
    So I click on "Locate". No help. I get a menu with folders that say "catroot" and other folders which names I cannot remember, but I scroll PAST the file folders, & it's just a bunch of ".DLL" files.....I don't understand what any of the names of the folders mean...it's frustr8ing-coz this is my 2nd iTouch, my 1st one got stolen & I can't afford2buy my music back at this time & i NEVER before had a single problem with losing song file locations.
                  Is there anyone out there who has been through this frustrating game of chasing your tail?....<that's how I feel>
    If so I would be ever so gr8ful if maybe someone with the knowledge would be so kind as 2 tell me how/where 2 retrieve these songs & how to put everything back where it belongs, I would be 4ever gr8ful !!!
    I can't afford 2 replace the songs just like I'm unable 2 buy back my old music from my stolen iTouch....man that was an awesome collection-someday I'll be able 2 afford 2 do that & I would like 2 have all the new music that I paid 4 but cannot find when I got my new iTouch....that would just be  wonderful.
                 I hope someone sees this post that can help me retrieve these files....losing $100.00 of iTunes is a REAL BUMMER!!!!!!
                                                      ThanQ SO very much!
                                                                             [email protected] or [email protected] or [email protected] .
                                                                                               You can also find me on Facebook, my given name is Tiffinie Trimmer, &
                                                                                                that's my Facebook "handle".    ThanQ 4 taking the time 2 read all of this!
                                                                                                hope 2 get a reply someday....I'll B checking all my emails & my Facebook, as well
                                                                                                as marking this page in my FAVORITES so I can find it fast! Take Care!!!

    I was not complete clear.
    Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section.  If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
    If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
    But before I would check the folders and see if the songs are really there
    In my iTune I have this, and I believe it is the default.
    Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

  • Time Machine - "The backup volume could not be mounted" alert

    This is a heads-up for anybody suffering from this error when performing Time Machine backups:
    "The backup volume could not be mounted"
    I had been using this facility fine for months until a few days ago when backing up mysteriously failed. The Apple support KB articles didn't help (eg, reset time machine drive setup, etc).
    Apple Support didn't want to help me because they don't "support backups over networks" - sheesh! What happened to "Think Different!"??
    Drag and drop your SPARSEBUNDLE file from your backup drive to the Disk Utility.
    Perform a Verify Disk operation by clicking on the button.
    A normal backup should be able to perform this procedure, but a corrupted one won't.
    When trying to perform this on my backup, the Disk Utility would simply return to the original screen without performing anything a second after pressing the button.
    In this case, I found deleting the old backup file and starting from scratch restored my computers ability to perform automated Time Machine backups.
    I have concluded that the backup file became corrupted in some way - several previous posts have pointed to systems going into standby while backing up files as the cause of this.
    Hopefully someone finds this useful one day.

    There is a Time Machine preferences file at
    <your startup drive root>/Library/Preferences/com.apple.TimeMachine.plist
    Note: This is be main Library folder, not the one in your user folder.
    You might try moving that to the Desktop so that the system creates a new one.

  • My time machine back up failed because it says the backup volume could not be mounted

    My time machine back up failed because it says the backup volume could not be mounted.  What does that mean and how do I fix it so that it backs up?

    A  whole  lot  about  Time  Machine for help with TM problems.  Also you can select Mac Help from the Finder's Help menu and search for "time machine" to locate articles on how to use TM.  See also Mac 101- Time Machine.
    Use Disk Utility to repair the TM drive.  If that doesn't help, and you don't find help from the above, then erase the drive and start a new TM backup.

  • ERROR 18 :  "The backup volume could not be found."

    My time machine has been relatively smooth sailing...until today. After accidentally cutting power to backup drive, I power it back up, shows on desktop, shows in Time Machine...but every backup attempt fails with "The backup volume could not be found. error: 18".
    I'm confused because it's found the volume in it's source panel. Any help greatly appreciated.
    The following are relevant notes from CONSOLE:
    1/16/08 5:13:10 PM fseventsd[44] event logs in /Volumes/BACKUP 1/.fseventsd out of sync with volume. destroying old logs. (16998 0 17446)
    1/16/08 5:13:10 PM fseventsd[44] log dir: /Volumes/BACKUP 1/.fseventsd getting new uuid: 09DD4896-F974-43F3-ACE4-3E622ED85B0D
    1/16/08 5:13:10 PM /System/Library/CoreServices/backupd[5943] Backup requested due to disk attach
    1/16/08 5:13:10 PM /System/Library/CoreServices/backupd[5943] Starting standard backup
    1/16/08 5:13:11 PM /System/Library/CoreServices/backupd[5943] Volume at path /Volumes/BACKUP 1 does not appear to be the correct backup volume for this computer.
    1/16/08 5:13:11 PM /System/Library/CoreServices/backupd[5943] Backup failed with error: 18
    1/16/08 5:13:50 PM System Preferences[5772] Failed to create remote cookie file at path: /Volumes/BACKUP 1/.001b6399417e
    1/16/08 5:15:53 PM /System/Library/CoreServices/backupd[6134] Backup requested by user
    1/16/08 5:15:53 PM /System/Library/CoreServices/backupd[6134] Starting standard backup
    1/16/08 5:15:53 PM /System/Library/CoreServices/backupd[6134] Volume at path /Volumes/BACKUP 1 does not appear to be the correct backup volume for this computer.
    1/16/08 5:15:53 PM /System/Library/CoreServices/backupd[6134] Backup failed with error: 18

    I tried the "INFO" button in Disk Utility and got the following (note permissions):
    Name : BACKUP
    Type : Volume
    Disk Identifier : disk1s3
    Mount Point : /Volumes/BACKUP 1
    File System : Mac OS Extended (Journaled)
    Connection Bus : FireWire
    Device Tree : /PCI0/PCIB@1E/FRWR@3/node@d04b7a1902c345/sbp-2@c000/@0:3
    Writable : Yes
    Universal Unique Identifier : 88A2942E-7431-3CA4-9600-91B7B06C88BD
    Capacity : 931.4 GB (1,000,081,408,000 Bytes)
    Free Space : 720.2 GB (773,297,737,728 Bytes)
    Used : 211.2 GB (226,783,670,272 Bytes)
    Number of Files : 972,778
    Number of Folders : 224,223
    Owners Enabled : Yes
    Can Turn Owners Off : Yes
    Can Repair Permissions : No
    Can Be Verified : Yes
    Can Be Repaired : Yes
    Can Be Formatted : Yes
    Bootable : Yes
    Supports Journaling : Yes
    Journaled : Yes
    Disk Number : 1
    Partition Number : 3
    I will post in that forum. thank you!

  • Time Machine and update to 10.5.3: The backup volume could not be mounted

    I have the same problem reported by many others. Read all the posts, tried all the suggestions and nothing is working.
    Western Digital 1Tb MyBook connected to an Airport Extreme. I can see the sparsebundle file created previously, open it and see the previous backups, and even Time Machine can see them. It just won't back up to the drive after the update from 10.5.2 to 10.53. No problem, however, having Time Machine backup to a FireWire WD MyBook connected to the iMac after updating to 10.5.3.
    I hope Apple is keeping track of this issue. It was working really nice and I was impressed how easy it was to set up.

    Having same problem here, 17" 1.67Ghz Powerbook G4, after update to 10.5.3 I get "Backup could not be mounted" with Time Capsule(w/ user accounts).
    Attempted, to no avail:
      Deselecting Drive.  Would not let me reselect. Able to after deleting keychain items.
      Restarting with no drive selected, then reselecting.  
      Repaired system permissions.
      Mounted Sparse image, and repaired image.
      Choosing backup now
    When the sparse image is mounted, i am able to enter it through time machine's view other backup disks, so i think the image is fine.  
    the console lists the following entries:
    5/29/08 5/29 | 11:32:10 PM /System/Library/CoreServices/backupd[148] Backup requested by user
    5/29/08 5/29 | 11:32:10 PM /System/Library/CoreServices/backupd[148] Starting standard backup
    5/29/08 5/29 | 11:32:10 PM /System/Library/CoreServices/backupd[148] Network mountpoint /Volumes/sean not owned by backupd... remounting
    5/29/08 5/29 | 11:32:12 PM /System/Library/CoreServices/backupd[148] Failed to remount network volume.
    5/29/08 5/29 | 11:32:17 PM /System/Library/CoreServices/backupd[148] Backup failed with error: 19
    Iv'e tried everything ive seen recommended, does anyone have any ideas?
    Thanks, Sean

  • Everything was OK - now have "The backup volume could not be found" error

    Setup:
    * MacBook Air
    * MacBook 10.5.5
    * Mac Mini with external hard drive with 2 partitions, one of which is called "Time Machine", 10.5.5
    What was working:
    MacBook Air and MacBook would backup with Time Machine over wireless connection to .sparseimage files on the "Time Machine" volume connected to the Mac Mini.
    Change:
    Had to give the MacBook Air back to my old employer, so I "merged" the MacBook Air onto the MacBook (the merge was somewhat convoluted, and unrelated to my issue I think: I used SuperDuper to copy the MacBook Air hard drive onto a new SATA notebook drive. Then I installed that drive in the MacBook. Then I used Migration Assistant to copy the user from the original MacBook SATA drive onto the new drive in the MacBook. Now I have two users on the MacBook, whereas before I had one use on each of two computers).
    Symptom:
    Now I cannot use Time Machine to backup the MacBook to the "Time Machine" volume. Everything I've tried causes Time Machine to briefly "prepare" the backup, then return the error "The backup volume could not be found". Things I've tried:
    * Mounting the volume "Time Machine" on the MacBook, under either user, works fine - I can write, read, and delete from the volume.
    * Deleting the old .sparseimage backup files from the "Time Machine" volume.
    * Erasing the "Time Machine" volume with Disk Utility on the Mac Mini.
    * Using "Change Disk..." in Time Machine to re-select the volume "Time Machine"
    * Using "Change Disk..." in Time Machine to select None, then restarting, then re-selecting the volume "Time Machine"
    * Making the volume "Time Machine" read/write by guests, then connecting to it from the MacBook as a guest instead of as an admin user.
    * Repairing permissions and/or repairing disks using Disk Utility on all applicable volumes.
    * Tried all of the above under both users on the MacBook (both of whom are Admin users)
    None of these things have worked, they all exhibit the same symptom when I manually start a time machine, or when I wait for Time Machine to automatically start the backup.
    Any ideas of what I can try next?

    Consider these reasons for this error...
    *_"Backup Volume Could Not Be Found"_*
    First, it is important to distinguish this error message from another, similar Time Machine error that states, “The backup volume could not be mounted”. This is important as the causes and cures for these two errors can be very different.
    *Reselect Your Time Machine Disk*
    (http://support.apple.com/kb/TS1329)
    In the Finder, go up to the "Go" menu and select "Connect to Server".
    Click the "Browse" button at the dialogue box.
    In the Network window that opens, do you see your TM drive?
    Double click it to mount the drive.
    Now let's try to reselect it for Time Machine use.
    Go to System Preferences --> Time Machine.
    Click the "Change Disk..." button.
    Select "None" and click "Stop Backing Up".
    Now click "Choose Backup Disk" and reselect your drive again.
    Close System Preferences and try backing-up again.
    On the other hand, does your Time Machine drive NOT appear at all? Is it appearing on your desktop? If it is still connected try disconnecting the cable, waiting a few seconds and then reconnecting the cable. Does the drive mount on the desktop? Try initiating a backup now.
    *Disk Fails to Wake From Sleep*
    “If your external HD has a sleep function that does not wake for Time Machine backups.  Time Machine will alert you that "The backup volume could not be found", and backups will not be made.” (http://support.apple.com/kb/TS1337)
    *3rd-Party Disk Utilities* #
    Many external hard disks come with software for maintaining/monitoring hard disk activities. It may have come on a separate CD or been installed on the drive itself. If these programs have been installed they may interfere with Time Machine backups, generate erratic behavior, or cause the drive to ‘disappear’ altogether.
    You may never know these applications are there as they may be running in the background. Go to System preferences --> Accounts. Select your account in the pane on the left. Click “Login Items”. Are there any items listed there that might refer to hard disk utilities. If so remove them using the “-” button at the bottom.
    *Time Capsule Has a Long Name*
    “When using your Time Capsule for Time Machine backups in Mac OS X 10.5 Leopard or later, the Time Capsule backup volume may not mount and Time Machine may not be able to back up to it. This alert may appear: "Backup volume cannot be found". This can happen if the Time Capsule disk has a long name. [http://support.apple.com/kb/HT1170]
    Open AirPort Utility (in /Applications/Utilities).
    Click your Time Capsule's icon.
    Click "Manual Setup".  
    Enter the password for the Time Capsule if prompted.
    Click the Disks icon.
    Highlight the volume name that appears under "Time Capsule Disk".
    In the Name field, enter a name for the volume that is less than 27 characters long.
    Click Update.
    After Time Capsule restarts, on the Mac(s)using Time Machine, open Time Machine preferences and reselect the Time Capsule volume.”
    Let us know if any of these suggestions help.
    Cheers!
    Message was edited by: Glenn Carter

  • The backup volume could not be found

    Spent a fair amount of time on the phone with Apple last night trying to get my Macbook Air to work with Time Machine/Time Capsule.
    Symptoms of my problem included Time Machine Preferences giving the error "The backup volume could not be found"
    Console messages complaining about not being able to find the MAC address for machine:
    (console is accessed by clicking Go -> Utilities -> Console from the Finder, and then selecting All Messages)
    11/7/08 11:06:13 AM System Preferences[123] *Time Machine failed to get MAC address for machine.*
    11/7/08 11:13:09 AM /System/Library/CoreServices/backupd[1603] Starting standard backup
    11/7/08 11:13:09 AM /System/Library/CoreServices/backupd[1603] Network mountpoint /Volumes/Time Capsule not owned by backupd... remounting
    11/7/08 11:13:09 AM kernel AFP_VFS afpfs_mount: /Volumes/Time Capsule-1, pid 1604
    11/7/08 11:13:09 AM /System/Library/CoreServices/backupd[1603] Network volume mounted at: /Volumes/Time Capsule-1
    11/7/08 11:13:09 AM /System/Library/CoreServices/backupd[1603] *Volume at path /Volumes/Time Capsule-1 does not appear to be the correct backup volume for this computer. (Cookies do not match)*
    11/7/08 11:13:09 AM /System/Library/CoreServices/backupd[1603] Backup requested due to disk attach
    11/7/08 11:13:14 AM /System/Library/CoreServices/backupd[1603] *Backup failed with error: 18*
    And my only network interface was showing up as en1 (instead of en0). You can check this by using Network Utilities:
    - On the Finder main menu bar click Go -> Utilities -> Network Utilities
    If "Network Interface (en0)" is not an option in the drop down list under "Please select a network interface for information" (mine was showing as en1), then the following steps will probably solve your problem:
    1) Enable the root user
    - Open the finder
    - On the Finder main menu bar click Go -> Utilities -> Directory Utility
    - On the menu bar click Edit -> Enable Root User
    - set a password (they suggested using the same password as is used for the main user account)
    2) Login as the newly enabled root user
    - Click Log Out... from the Apple menu on the main menu bar
    - select "Other" at the login screen
    - enter the user name "root" and the password you set in step 1
    3) Drag Preferences folder to the desktop
    - open the finder, and click on Macintosh HD and then Library
    - drag the Preferences folder onto the desktop
    4) Restart the computer
    - Click Restart from the Apple menu on the main menu bar
    After this, the Network utility should show "Network Interface (en0)", and Time Machine should work.

    Jackson,
    See this article for the reasons why you see "Time Capsule-1 does not appear to be the right volume..."
    [http://discussions.apple.com/thread.jspa?messageID=8116036&#8116036]
    As for the error message you are getting, here are several reasons why you would see this message...
    *_"Backup Volume Could Not Be Found"_*
    First, it is important to distinguish this error message from another, similar Time Machine error that states, “The backup volume could not be mounted”. This is important as the causes and cures for these two errors can be very different.
    *Reselect Your Time Machine Disk*
    (http://support.apple.com/kb/TS1329)
    In the Finder, go up to the "Go" menu and select "Connect to Server".
    Click the "Browse" button at the dialogue box.
    In the Network window that opens, do you see your TM drive?
    Double click it to mount the drive.
    Now let's try to reselect it for Time Machine use.
    Go to System Preferences --> Time Machine.
    Click the "Change Disk..." button.
    Select "None" and click "Stop Backing Up".
    Now click "Choose Backup Disk" and reselect your drive again.
    Close System Preferences and try backing-up again.
    On the other hand, does your Time Machine drive NOT appear at all? Is it appearing on your desktop? If it is still connected try disconnecting the cable, waiting a few seconds and then reconnecting the cable. Does the drive mount on the desktop? Try initiating a backup now.
    *Disk Fails to Wake From Sleep*
    “If your external HD has a sleep function that does not wake for Time Machine backups.  Time Machine will alert you that "The backup volume could not be found", and backups will not be made.” [http://support.apple.com/kb/TS1337]
    *3rd-Party Disk Utilities* #
    Many external hard disks come with software for maintaining/monitoring hard disk activities. It may have come on a separate CD or been installed on the drive itself. If these programs have been installed they may interfere with Time Machine backups, generate erratic behavior, or cause the drive to ‘disappear’ altogether.
    You may never know these applications are there as they may be running in the background. Go to System preferences --> Accounts. Select your account in the pane on the left. Click “Login Items”. Are there any items listed there that might refer to hard disk utilities. If so remove them using the “-” button at the bottom.
    *Delete Time Machine Preference .plist*
    It may be that the preference list that stores the name of your designated backup disk has become corrupted.
    Go to --> Macintosh HD / Library / Preferences (Note: NOT Home / Library / Preferences).
    Drag the .plist file labeled,
    com.apple.TimeMachine.plist
    to the root level of your Macs’ hard drive.
    Reboot your computer.
    This .plist file is automatically recreated at startup if it is missing.
    Now try choosing the external HD in the TM Prefs for backup.
    *Time Capsule Has a Long Name*
    “When using your Time Capsule for Time Machine backups in Mac OS X 10.5 Leopard or later, the Time Capsule backup volume may not mount and Time Machine may not be able to back up to it. This alert may appear: "Backup volume cannot be found". This can happen if the Time Capsule disk has a long name. [http://support.apple.com/kb/HT1170]
    Open AirPort Utility (in /Applications/Utilities).
    Click your Time Capsule's icon.
    Click "Manual Setup".  
    Enter the password for the Time Capsule if prompted.
    Click the Disks icon.
    Highlight the volume name that appears under "Time Capsule Disk".
    In the Name field, enter a name for the volume that is less than 27 characters long.
    Click Update.
    After Time Capsule restarts, on the Mac(s)using Time Machine, open Time Machine preferences and reselect the Time Capsule volume.”
    Let us know if any of these suggestions help.
    Cheers!

  • Time Machine: The backup volume could not be found?

    I keep getting the message "The backup volume could not be found" when I try to back up my Macbook Pro using an external Lacie USB harddrive. I have tried reformatting the harddrive, and restartet the computer. The external harddrive works normal in Finder, I am able to write and read it, but Time Machine still get this error message. Can anyone help me here?
    When I look in the console log, it sais: Volume at path /Volumes/MBP Backup does not appear to be the correct backup volume for this computer. (Cookies do not match)
    Where can I delete this cookies?

    There is a Time Machine preferences file at
    <your startup drive root>/Library/Preferences/com.apple.TimeMachine.plist
    Note: This is be main Library folder, not the one in your user folder.
    You might try moving that to the Desktop so that the system creates a new one.

  • Does anyone know how to delete the back up for the ipod? I am getting an error message that says "iTunes could not back up iPod because it is corrupt or not compatible with iPod; delete back up and try again"

    does anyone know how to delete the back up for the ipod? I am getting an error message that says "iTunes could not back up iPod because it is corrupt or not compatible with iPod; delete back up and try again"

    Go to iTunes>Preferences>Devices and highlight the backup you want to delete and click on Delete Backup

  • I have downloaded a movie from ITunes.  It shows up in my video app.  When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded"

    I have downloaded a movie from ITunes.  It shows up in my video app.  When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded".  Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

    I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

    I used Terminal to change the permissions on the folder in question.  I followed the instructions in this article:
    iTunes: Missing folder or incorrect permissions may prevent authorization
    In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one.   I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable.  So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal.  Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal).  I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.)  And it fixed the problem right away.
    What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do.  It didn't mention Terminal.  What would really be helpful is if Apple included a link to a page like this in their error message.

  • I get an error message when downloading ITunes :could not access the network location %public%\desktop\

    I get an error message when downloading ITunes "could not access the network location" %public%\desktop\?
    windows vista 32 bit

    Try the following user tip:
    "Could not access network location %PUBLIC%\Desktop\" install errors

  • When I sync my iPhone with iTunes I get an error message that says "iTunes could not sync calendars to the iPhone because the sync server failed to sync the iPhone"

    When I sync my iPhone with iTunes I get an error message that says "iTunes could not sync calendars to the iPhone because the sync server failed to sync the iPhone"  How do I fix this?

    I had the same problem.  I found this site http://itprokb.blogspot.com/2010/10/itunes-could-not-sync-calendars-to.html
    It worked for me.  Good luck!

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