Im getting blue and red playback

anyone know how to fix this ? when im using webcam on messenger its ok but when I record something or use remote monitoring or motion detection. and i open the saved file . the video shows in blue and red colors and in zoom mode. while im recording everything looks ok . only the finish saved product looks like this.
i opened the files with windows media player , nero , ect... all the same
need help i already tried changing every option there is in the menus

anybody ? i just got the cam so I guess im a newbe. help me. this happened after i installed the new driver and webcam center, but i reinstalled the drivers and webcamcenter from the original cd again and it didn't help.
also is the webcams light supposed to be "ON" all the time ?

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