Im having a problem updating my ipad2 its always having a message that my device not elligable for a request field?, Im having a problem updating my ipad2 its always having a message that my device not elligable for a request field?
Im having a trouble updating my ipad2
Have you got the latest version of iTunes on your computer ? The This device is not eligible for the requested build message is covered in this article http://support.apple.com/kb/TS3694
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I have iphone4 ,Imade a restore for it
while activation the divec but unfortunately I forgot the password for the I cloud
I tried to reset the password , but it reset for me the password for the apple Id
I tried to sign in throw PC many times , then I find a message that my id is disabled for safety reason
I want to active my phone but I don't know what to doFound the answer to my question after posting (in related discussions)
https://discussions.apple.com/message/12331666#12331666
Will call Apple Care as soon as I can. -
I am trying to open iTunes on my mac. But a box pops up saying "The folder iTunes is on a locked disk or you do not have write permissions for this folder". Anyone know what that means? I've had my computer 2 years and its never had a problem opening it
I've already right-clicked on the application, clicked "get info", and changed it so all people listed in the "Sharing & Permissions" section have the "read & write" privilage.
The error message is referring to your iTunes library, not your iTunes application.
You need to check and fix the permissions of the iTunes folder in your iTunes library. This is by default located in your "Music" folder.
Select the folder Music > iTunes in the Finder, right click on it or Ctrl Click and click "Get Info". At the bottom of the contextual window thatwill pop up, disclose the Sharing and Permissions brick, change your status from Read only to Read & Write. You may need to click the padlock icon to make changes. -
My iPad mini says to connect to iTunes, and I try to restore it, but after its done extracting a message comes up saying that device is not found, is there anyway i can fix this? I don't care if i don't get my stuff back, i just want my iPad restored to its starting settings.
If everything else that you try fails, I would try using another computer. Since you don't care about saving any data, any computer that is running the latest version of iTunes might be able to restore the iPad. You could make an appointment at an Apple Store Genius Bar and they can do it for you.
If that isn't feasible for you, try using a different cable, a different USB port. reboot the computer, and reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Then try again. -
I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?
Is this a pre-paid card thing? Or different billing address than your iTS account?
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i am having the problem in my 3gs iphone. it says it shouldnt take more than 3 minutes then i get this message Could not activate iphone.
i have taken the sim card out and put it back in even then its of no use.
if any one out there can help us it would be very nice of them. thank you for your time.I can not get to iPhone screen, so no way to get to Settings. That is the problem. When I connect phone to iTunes I get screen asking to insert SIN card. On the phone I'm getting Cinfigure screen asking Launguage , Country or Region, Wi-Fi, ( I can connect to my home wi-fi), and last screen "Activating your iPhone". After two minutes of waiting IM getting message: Your iPhone could not be activated because the activation server in temporary unavailable. try connecting to iTunes or try later or contat apple.com/support.
Like I mention, I went to Bell as well Rogers store and tried to insert active SIM card with no results.
Yes, my friend unlock the phone to use with Rogers but I don't know where -
My Iphone 4 at random times, just wont send messages for around an hour even if i have full service, its always up to date so its not that but any help on what this could be? It could just be my network being a pain in the *** but im not sure, help me out here people !
never had that problem or heard about it so my bet is a network issue
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Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.
Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael -
My iPhone 4 no longer connects to my car or alarm clock after a recent sync to my computer. The message at I get when trying to. Connect is "this accessory is not optimized for the device" or something like that. Anyone know how to fix this?
Hello there philp_69,
If I understand correctly it sounds like your phone hasnt been recognized in iTunes on your PC since the last couple of updates. I would use the troubleshooting in the following article which will walk you through the steps one by one.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
Thank you for using Apple Support Communities.
All the very best,
Sterling -
My iphone 4s voice dictiation for text messages is not consistently working. I've had the phone since Thanksgiving and it always worked perfectly, but the last few weeks it's been hit or miss. Sometimes it works, sometimes it doesn't. Anyone else having this problem? I tried the hard reset but that hasn't fixed it.
I have the same problem since updating to IOS 8.3. Any app to which I want to send a new link via IMessage does not allow me to select a contact to send the IMessage to. Using a pre-existing thread does not have same problem.
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i have an old ipod touch that i have not used in a very long time, and im having trouble gettign it to turn on. ive had it on a charger for over an hour now and still nothing hs changed. i just updated my itunes to the current version they haev so i know its not an itunes problem its rather a problem with the old ipod touch itself. im leaving for deployment soon and im trying to get this fixed without having to send it in. If anyone has any ideas on how to get this thing turned on it would be greatly appreciated.
Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD. -
Having horrible service with 4GLTE I have had 3G for several weeks (I am not the only person I know having this problem), I have reset my network settings and it did not resolve the issue. I am also unable to send SMS and text messages without them either failing or not sending at all. Is there an outage in the Cleveland, Ohio area (zip codes 44129, 44134, 44137) or anything else I can do to resolve this issue?
Not that I'm a Verizon employee, but I have experience in the field. An LTE tower will only extend up to, on a perfect day, with no elevation, 6-7 miles. On a typical day, you will be lucky at four (4) miles. The three ZIP codes you've given are all within about a 12 mile radius. That would mean that 2-3 towers are currently down at the same time, and Verizon would know about it within the hour. Being it's Cleveland, I'm sure they would receive numerous calls regarding an outage of that size.
My point is that if you're having issues in all three ZIP codes, chances are it's a phone issue. If you're handset is simply not receiving LTE, but still receiving 3G, that would signify a SIM card issue. You need to get your SIM card replaced. -
The error message also suggests that I unintall and reinstall firefox, I tried that but it does not fix the problem.
Which security software (firewall, anti-virus) do you have?
If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.
Other security software may have similar features to prevent Firefox from updating files properly.
See these pages for a similar issue with corrupted files:
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/880050]] -
Hi yesterday I was prompted to a update to itunes this I tried to do without success failing a number of times. After this I was prompted to unistall itunes and re install this now continues to fail with a message error something like Apple Mobile Devices Failed to start not enough previlieges. Please help is this a Apple issue Iv'e never had any problems before.
I had this same problem this morning. When I tried to run ITunes after the failed upgrade I got a "msvcr80.dll is missing" driver error.
Following the instructions in step 1 of this link:
http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm
got the latest version of ITunes up and running for me.
The only thing that didn't quite work like the instructions said was I couldn't get the Apple Mobile Device Support to uninstall. The uninstall ran and said it was successful, but it was never removed from my list of installed programs. Even w/ that, the full re-install fixed the issue. -
I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add APN. Now when i switch to safari its showing you are not subscribed for cellular data. But I am able to use data on other phone.
Will you please help me in this regard?
Another issue, since i bought my new iphone there is dust inside back main camera.
Your advises are highly appreciated.Hey Shaiju isac,
I'd take a look at the following article, it'll guide you though steps to you troubleshoot cellular data issues on your iPhone:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
David
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