Im having a problem with my mic on my ipod 5th gen it works but it douse not pick up any sound unless i  talk right next to the mic. how can i fix this

im having a problem with my mic on my ipod 5th gen it works but it douse not pick up any sound  unless I  talk right next to the mic but it sounds low  . how can i fix this

- Make sure the mic hole is clear and unobstructed. It is the little hole on the back by the camera lens(if has back camera). For the 16 GB one without the back camera the mic hole is on the top edge near the center.
- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings                            
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                                                              

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