Im having extreme problems with my Creative Zen Micro... can sumone help me

I have installed all my drivers for the Zen Micro, yet it tells me (when i plug it in (USB) )Hardware found please install drivers.... i got to install them and it wont work, there is no drivers on the Installation CD... so i cant use it... i go to my device manager and it says... Creative Zen (unknown) and i dont know what to do, i just did a fresh format to fix up my computer and it was working befor then but now it doesnt work at all... PLEASE HELP ME im runnin win xp by the by

ben_koops,
What's the current player firmware version?
Jason

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