Im having trouble changing my security questions, they are from years ago so i do not remember them and the reset email is no longer active,and i dont know how i can use the account because i added money to it but it asks for the questions. anybody help??
im having trouble changing my security questions, they are from years ago so i do not remember them and the reset email is no longer active.., and i dont know how i can use the account because i added money to it but it asks for the questions. anybody help??
this says it all..
Welcome to the Apple Community.
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.
Similar Messages
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I have recently had my MacBook Pro and iPad stolen so I have bought a new iPad, since syncing to my existing Apple ID account I keep getting another Apple ID popping up asking for the password. Does this mean that the owner of this appe ID have my stuff?
You should change your AppleID password NOW. And if it says it was registered under another AppleID, the thief has probably done it.
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Can some one help? i dont remember my passcode to be able to rset all my settings and delete apps what can i do.
If you mean that you forgot the restrictions Passcode, typically you have to restore the device as new in order to get rid of the Passcode. If by some chance you have a backup that does not contain the password, you can restore from that backup to remove the Passcode.
I found this in another discussion a whole back and I keep it handy in case someone wants to try it. I have never down this but it worked for a couple of users that were involved in the discussion. All of the copy under the Reset Restrictions Passcode, is another user's word, not my own.
Reset restrictions Passcode
1. Download iPhone Backup Extractor http://supercrazyawesome.com/ (This is for OSX, if you are using Windows there are other Backup Extractor programs although my iPhone syncs with a Mac so you will have to tweak these directions to work with the Windows program, here is one of the Windows programs I found: http://www.iphonebackupextractor.com/)
2. Extract the Zip file you downloaded, move the App to your Applications folder, then run the App
3. Click on Read Backups, in the window that pops up click on the backup file of the device you need the lost pin for, then click Choose
4. You will have a list of all the Apps on the phone. Scroll to the bottom of the list and click on iOS Files, then click on Extract. Choose a folder where you want the files to be extracted to.
5. After it finishes extracting go to the folder where you extracted the files and follow this directory path: iOS Files --> Library --> Preferences
6. In that folder find the file "com.apple.springboard.plist" and open it. (Read note below if on Windows)
7. In Property List Editor look for the key titled "SBParentalControlsPin"
8. Look to the right of that entry and you will see the 4 digit PIN. You can now remove/modify parental controls
(NOTE: If you are on Windows and do not have a program that will read PLIST files then open the file with Notepad instead. It will mostly look like garbled junk and words running together but towards the end of the file look for 4 successive digits, if there is more than one place with 4 successive digits then try them all, one of them will be your pin). -
I wanted to know how i can remove my account information off my iphone, because i keep trying to update my apps and it asks me to fix my billing information seeing as my card is now empty at the moment, it acts as if my updates cost money.
Hi Broken Smoke,
Welcome to Apple Support Communities.
You can change the iTunes Store information associated with your Apple ID, and select None as your payment option. See the steps in this article for help:
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Changing your account information using an iOS device:
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
To update your name, billing address, or payment information, follow these instructions:
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when finished.
Have a great day,
Jeremy -
When I open my iTunes it says I need to verify my identity by answering my security questions. I forgot the answers and the rescue email is no longer active. What do I do?
You need to click the links in the order I described in order to reach the contact page. Alternatively, click here, phone them, and ask for the Account Security team.
(88105) -
or does anybody, know how i can chance my Account that I can use the Dollar gift Card?
If it's a US gift card then it is only valid in the US with US accounts. If you are in the US then you can try contacting iTunes support and ask them to remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Hello my name is jose quant, and let me know how I can use CAMERA RAW adobe bridge because the bridge use and want to open a camera raw image, I get a message that says: MAIN BRIDGE aplicaion NOT ACTIVATED. BRIDGE REQUIRES A PARTICULAR PRODUCT HAS BEGUN AT LEAST ONCE TO ACTIVATE THIS FEATURE. I wonder what that means?
I use a lapto (windows 7) 64-Bit operating system.
Thank you,
my email is: [email protected], if you send me the answer to my queryYou need to activate Photoshop.
Mylenium -
Want to buy something Ap Store and I came to buy I have the answers to the questions of safety, now I forgot them, I went to MY ACCOUNT MANAGER website and there was no reset was some other reset but it asked for the answers to Secure
Morning AndreD86,
Thanks for using Apple Support Communities.
These articles explain exactly what is backed up by using their method.
iTunes: About iOS backups
http://support.apple.com/kb/ht4946
and
iCloud: Backup and restore overview
http://support.apple.com/kb/ht4859
Also we want to double-click the Home button and swipe the Task Bar to the right.
Then make sure the button on the far left of Task Bar is not muted.
Best of luck,
Mario -
I did a a factory reset to my I phone 4G but it ask for the original owner account but I don't know the original owner, how can I activate my device?
Unfortunately, you can't. There's no way around it. You'll have to get the ID and password used to originally activate the phone or you will not be able to activate it again. If you can't contact them, try to get your money back because you won't be able to use it.
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I currently do not remember the answer to my security questions and my rescue email is no longer active. How will I be able to make purchases without knowing either?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I don't have a wireless printer, and want to print things off of my iPad. I know that I can use the iPad Camera Connection kit to connect USB devices like keyboards and I am wondering if I could do the same with a USB printer.
I don't think you can connect a printer since you won't have the printer drivers. I use FingerPrint from collobos.com to print to my non-AirPrint printers.
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I want to transfer pictures from my iphone 4 to a hardrive, but the problem is i dont know how. Can the genius bar help me with that, and can they possibly do this for me if i bring my iphone and hard drive with me there. Also if there is a cost, how much?
iOS: Importing personal photos and videos from iOS devices to your computer
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I tried to use Apple Pay at the 1280 Lexington Ave store in NY but was asked for the last 4 digits of my cardnumber and it never worked. The question itself made no sense but I tried in vain by supplying it as well as the security code. I didn't know the last 4 of my proxy card number.
Open Passbook, select the credit card you are using, touch the Info icon on the lower right. This will display the last four digits of the ‘Device Account Number’. These four digits are what your retailer wants to complete the transaction, NOT the last four digits of your card number. Some retailers require this, others do not.
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I want to know how I can use my computer to access...
I am unable to login on ovi site (music store). I have tried with my phone pin (15 char) which is invalid on music stor e site.
Do someone let me know how I can make a account on music store. how I can got the account. Is the account I have made here will work in nokia music store. I tried it but it's not woked.
I need to know the way so I can use it on my computer.
Thanks for your help.it must be your country or origin. this is what i get:
Attachments:
ovi music.jpg 258 KB -
Do you know how i can use Ipad inside ATEX certified areas ( e.g. refinery plant) ? Do you know if exist somespecial arrangement ( cover, enclosure, ecc) for this ?
Hello
At least one cover manufactrer will try to propose an Atex (Ex 2) cover for ipad
http://dofero.com/Viz-iCARRY.html
i dont know if it is already on the market.
Another one is making IP68 and military Standard 810F-516.15 that seems to include some kind of ability to work in explosible atmosphere.
http://www.lifeproof.com/ipad#why-nuud
Here what I found. I'm also interested of further talk on this topic, workimg as Occupational Hygienist for Swiss Industries.
hope this post helps.
Best Regards
Vincent
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