Im having trouble downloading the uprgades

the automatic window pops up to upgrade, but when i click upgrade a blank Internet explorer screen pops up and nothing ever happens. ive tied being patient w/ it but nothing happens! Can u tell whats going on????

What Preran said. As a minor, we need to know what you are trying to download and from where onto what system...
Mylenium

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Im having trouble downloading the uprgades

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