Im having trouble importing mov files into premiere pro on creative cloud, have installed quicktime

Im having trouble importing mov files into premiere pro on creative cloud, original problem was no video and only audio when I imported mov file, so I have installed quicktime after reading that may solve the problem,but now an error message reads codec missing or unavailable, any help would be appreciated

MOV is a wrapper... what is inside the wrapper?
Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

Similar Messages

  • Import mov files into premiere pro cc windows

    Hi
    to import mov files into premiere pro cc 64bit ,windows 8.1 64bit pro do i need Quicktime pro or quicktime alternative  ?
    because when i try to import a mov file i got this error
    thanks
    i remember cs6 was able to import it
    i have never installed quicktime pro

    Your question simply cannot be answered definitively for a given clip because it's the codec that matters, not the wrapper/file extension.
    As of one of the 7.x releases, Premiere implemented native support for decoding some codecs within a QuickTime file. But that native support does not extend to the entire universe of codecs that can be stuffed into the wrapper.
    So you can either report the codec or simply install QT and see if that enables PPro to import the clip.

  • Trouble importing MXF files into Premiere Pro CC

    When importing MXF files into Premier Pro (CC or CS6) from a Canon C300, If I have stopped and started the Camera (during an interview for instance) ie, if there are several takes, multiple duplicate verions of my fooatge appear in the folder on my card, when viewed through the media browser in Premier Pro.
    If I try to ingest the footage into Premiere Pro (CC/CS6) or use Prelude (CC/CS6) the conformed footage file does not start in the right place. Example, an interview with two takes once ingested (as one file) has the second take first.
    Has anybody else encountered this?

    Yes, MXF should play perfectly in PP CS6, but if you can't work this out at this point, you may wrap your MXF video to something intermediate. as a matter of face, Adobe Premiere Pro CS6 seems to work fine if you import your MXF clips directly from a camera or camcorder, but if have already copied MXF recordings your HDD or you downloaded them from somewhere else, the import error may occur.
    So i suggest you convert the MXF footage to something mezzanine we would recommend DNxHD.mov (if you are on a PC) or Apple ProRes .mov (if on a mac). those two intermediate codecs are good mezzanine codecs that handle recompression well and standup well in other areas of post-production (color grading, graphics, compositing, etc,). You can see what I wrote about the solution. "Why Premiere Pro CS6 can't import MXF files?" i hope that it is helpful to you.

  • Trouble importing .mxf files into Premiere Pro CS6

    Having problems importing MXF. file types into my Premiere CS6 project. I will go to import the folder and the yellow loading bar will come up to say that it's importing. Then it will freeze and the color wheeled loading symbol will come up (I'm using a Mac) and will just sit there. From there I'm forced to do a force quit on my project and re-open it again. Is there any way to fix this issue and if so what is the problem causing this issue?
    Also my mac is running on OSX v10.7.5 and Premiere is running on cs6 v6.0.2

    Yes, MXF should play perfectly in PP CS6, but if you can't work this out at this point, you may wrap your MXF video to something intermediate. as a matter of face, Adobe Premiere Pro CS6 seems to work fine if you import your MXF clips directly from a camera or camcorder, but if have already copied MXF recordings your HDD or you downloaded them from somewhere else, the import error may occur.
    So i suggest you convert the MXF footage to something mezzanine we would recommend DNxHD.mov (if you are on a PC) or Apple ProRes .mov (if on a mac). those two intermediate codecs are good mezzanine codecs that handle recompression well and standup well in other areas of post-production (color grading, graphics, compositing, etc,). You can see what I wrote about the solution. "Why Premiere Pro CS6 can't import MXF files?" i hope that it is helpful to you.

  • Video distortion when importing MOV file into Premiere Pro

    On my mac my premiere is having issues when I import .Mov files. I was shooting on my Canon 70D DSLR at 30frames and when I import files the playback breaks up and is distorted at various points. It doesn't seem like all the files are doing this only some of them have this problem when they are imported. The footage was all shot under the same settings in the same 3 hour period. I tried exporting files and the distortion is still present in the exported media file. I've attached a screen shot of what it looks like.

    Interesting that it's on the same frames ... have you certain effects that would impact those more than others?
    Also ... only 8Gb RAM, sounds like one internal that's pretty much stuffed, and footage on an external ... PrPro runs a ton of crap through both the CPU & the GPU (depending on what you're doing and how much it "likes" your GPU/Vram)  and also writes massive files to the database, media cache, and through the CPU use the OS's system cache typically. You've got a LOT of readin'/writin' going on, and with only 40Gb free there's not a lot of free space for things to be just parked for random access in a moment or two.
    Also curious ... what's the connection to the external? USB2 or 3? Thunderbolt? eSATA?
    Neil

  • Importing AE file into Premiere Pro

    I am having trouble importing my After Effects .mov file into Premiere Pro. When I lay it in the time line, the images and text look all granulated. Does this have something to do with my render settings?

    To elaborate on Andrew's post: Premiere will always assume all footages have the same specs as the project settings. For DV/ HDV projects this means it will think they are interlaced with lower fields. if you didn't render them with these settings, you will have to tell this Premiere by manually setting the footage interpretation just as you would in AE. Also check your viewer settings. Maybe they are just set to draft quality or auto-adjust themselves because you scaled them oddly and thus the clips are presented at crooked scaling rates. Another potential cause for this could be a problem with your graphics card, so if you cannot resolve the matter by the other methods, disable hardware accelerated playback in the viewer's options (the little arrow in the top right corner).
    Mylenium

  • Importing mov files in premiere pro cs5

    I just installed Adobe Creative Suite 5 Master Collection on my machine and now, i have two issues.
    1. I do have the latest quicktime installed but when i try to import *.mov files with audio, only the audio is imported and works fine. the video isn't, but I dont get a dialogue error box.
         A). if the *.mov file has only video, i get a file import failure message saying " the file has no audio or video streams".
    2. the next prob is my dymanic linking does not work.
    Help please

    Im trying something and I hope you can help me. I have two computers, one dedicated to capturing a event and the other I have is dedicated to playback. They share the hard drive via a network. What I want to know is- is there a way for the dedicated playback machine to access a video file that is still being captured by the capturing machine and play back parts of it in a sequence??
    Gosford Lawrence
    !https://www3.oovoo.com/oovoocallme/images/btn1.png|height=68|alt=http://webvideocall.oovo o.com/callme/gosford/236|width=123|src=https://www3.oovoo.com/oovoocallme/images/btn1.png| border=0!
    Date: Thu, 21 Apr 2011 17:40:14 -0600
    From: [email protected]
    To: [email protected]
    Subject: importing mov files in premiere pro cs5
    Zone Alarm, eh? I used to use that program, but it got in the way of almost everything that I did, that I canned it completely.
    Glad that removing ZA solved your issue.
    Personally, I find MOV Animation CODEC to be quite good, and use that for a lot of work. Jeff Bellune, here, like the Photo JPEG format, but I have not explored that.
    Good luck,
    Hunt
    >

  • Can't import prores files into Premiere Pro CC or SpeedGrade CC

    Can't import prores files into Premiere Pro CC or SpeedGrade CC. But I can into After Effects CC.
    I also can't export to DNxHD files to an MXF file either.
    I do have latest Quicktime Pro installed and I also have Avid Media Composer and the other pieces of the Avid package.
    Conflict?

    I only have one account on the computer and it has Administrator priveleges.  What I am doing to make it work is opening the application using the "Run as Administrator" command (e.g., right click application shortcut on desktop, choose "Run as Administrator").  I am not a Windows guru but I would guess there is something different between opening an Application with a user that has Administrator priveleges and opening an Application choosing "Run as Administrator".  Also, your answer still does not address the fact that I can't use my jog wheel.
    Anyone else have some ideas?

  • Trouble importing AVCHD files to Premiere Pro CC

    I'm Trying to import AVCHD files into Premiere Pro CC, once I import the files using Media Browser. I get a warning for "file format not supported",
    I hit OK, then it imports the video clips in .MTS file format. Then when I go in and try to drag any of the thumbnails into my timeline I get the following pop-up box:
    "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down"
    then the program quits. I'm using Premiere Pro CC, the AVCHD files are recorded on a Sony FS700. Can anyone help please?

    Are you doing as described below?
    Metadata contained in folder http://forums.adobe.com/thread/1015001?tstart=0
    -and http://helpx.adobe.com/premiere-pro/using/transferring-importing-files.html
    -http://helpx.adobe.com/premiere-pro/using/importing-assets-tapeless-formats.html

  • No sound when importing MTS files into Premiere Pro?

    Hey guys, I'm editing a film for my Drama Assessment at school. I used a Canon HD Camcorder which saves files as .MTS extension. My problem is that when i import the files into Premiere Pro CS5 there appears to be no sound???? CAN ANYONE HELP ME PLEASE!!!

    if you can hear the audio  with media player or with any other player in your computer then check settings
    EDIT--PREFERENCES--AUDIO HARDWARE AND CLICK ON ASIO SETTINGS.
    another dialog box will appear and in that under
    INPUT AND OUTPUT TAB
    MAKE SURE ALL THE OPTIONS/BOXES SHOULD BE CHECKED .
    DO NOT FORGET TO UPDATE TO 5.0.3

  • I am having trouble playing MFX files in Premiere Pro CC. The audio is out of synch. Is there a way to monitor the audio correctly?

    I am having trouble playing MFX files in Premiere Pro CC. The audio is out of synch. Is there a way to monitor the audio correctly?
    Many thanks

    Chances are the pinnacle is producing .avi files or MPEFG1/2 streams - iTunes may know how to decode the audio but not the video. Download Handbrake and try running the Pinnacle files through it and adding to iTunes - use Universal format unless you have a specific device in mind.
    Keep copies of the originals.
    Another option might be to try to install Perian.  Can't remember if the Apple MPEG2 plugin allows MPEG2 to be played in iTunes.
    AC

  • I cannot import .mov files to Premiere Pro or Adobe Media Encoder.

    I cannot import .mov files to Premiere Pro or Adobe Media Encoder.
    How do I around this problem?

    We need to know a lot more if we're going to help you.
    What happens when you try? Do you get an error message? If so, exactly what does it say?
    What version of Premiere Pro? Have you installed the recent updates? What operating system?
    Does this happen for all .mov files or just some? Has this ever worked before? What version of QuickTime do you have installed?
    Here's a page written for After Effects, but the information is relevant to Premiere Pro and AME, too:
    http://blogs.adobe.com/toddkopriva/2011/02/troubleshooting-quicktime-errors-with-after-eff ects.html

  • I have bought a single App Premiere Pro in creative cloud and installed and downloaded my app, but the App will not launch

    I have bought a single App Premiere Pro in creative cloud and installed and downloaded Premiere Pro, but the App will not launch.

    Hi There,
    We would appreciate if you could provide us the below mentioned information so that we can assist you appropriately.
    OS Version:
    Have you used Premier Pro as trial before?:
    Error message/screenshot<if any>:
    Thanks,
    Atul Saini

  • Importing Photoshop files into premiere pro CS6 issues

    Hi
    I recently re-installed Premiere Pro CS6 on my work computer (i changed from a HDD to an SSD). Ever since I did this I am having an issue importing .PSD files into Premiere.
    I try and import a photoshop file. The importer window comes up. The progress bar starts to move, then pauses and the Importer says 'Not Responding'. After a few seconds it comes back and throws up the following error:
    Error message - 'The importer reported a generic error'
    All projects i previously worked on that had .PSD files in them are now reporting these files as 'Media Offline' meaning I have to replace them with .PNG files which is really annoying.
    Any ideas what might be happening? The files I am trying to import are RGB .PSD's. They worked previously without any issues.
    I have Premiere Pro Version 6.0.5 (001 (MC: 264587))
    running on a Windows 7 machine with Service Pack 1, 64 bit OS, 16GB Ram and Intel Core i7-2600
    Many thanks in advance for anyone who can help me with this!

    Yes, MXF should play perfectly in PP CS6, but if you can't work this out at this point, you may wrap your MXF video to something intermediate. as a matter of face, Adobe Premiere Pro CS6 seems to work fine if you import your MXF clips directly from a camera or camcorder, but if have already copied MXF recordings your HDD or you downloaded them from somewhere else, the import error may occur.
    So i suggest you convert the MXF footage to something mezzanine we would recommend DNxHD.mov (if you are on a PC) or Apple ProRes .mov (if on a mac). those two intermediate codecs are good mezzanine codecs that handle recompression well and standup well in other areas of post-production (color grading, graphics, compositing, etc,). You can see what I wrote about the solution. "Why Premiere Pro CS6 can't import MXF files?" i hope that it is helpful to you.

  • Can't import Photoshop files into Premiere Pro

    I am learning Premiere Pro CS6 and I am using a book titled "Classroom in a Book".  One of the exercises is to import a Photoshop file into Premiere Pro.  I received a generic error message "The importer reported a generic error".  I found that if I run Premiere Pro as an Administrator that the issue goes away.  I wasn't too worried about it until I realized that my ShuttleXpress does not function when I am running Premiere Pro as an Administrator.  Does anyone have any idea what is going on???? This is very frustrating.

    I only have one account on the computer and it has Administrator priveleges.  What I am doing to make it work is opening the application using the "Run as Administrator" command (e.g., right click application shortcut on desktop, choose "Run as Administrator").  I am not a Windows guru but I would guess there is something different between opening an Application with a user that has Administrator priveleges and opening an Application choosing "Run as Administrator".  Also, your answer still does not address the fact that I can't use my jog wheel.
    Anyone else have some ideas?

Maybe you are looking for