Im having trouble with app store it says Im logged on but when I tru to Download something a different account pops up and I cant Seem to log out from that account how am I supposed to Download or update my Apps if dont have the password?
I tryed resetting my phone but it did'nt work tryed kogging out and log inn aganon but my app store still shoes a different account and cøas a password I dont have.. What shall I do?
If you are being prompted for the password for a different Apple ID when you update apps, it's because you have one or more apps on your phone that was purchased with that ID. Apps and their updates are permanently tied to the ID used to purchase them. The only way to stop this prompt is to delete the app(s) that were purchased with this ID from your phone.
Similar Messages
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hello there im having trouble with my iphone it says connect to itunes but it wont show up on devices this is after i dun an update because upto then my phone was fine cud u help ?
Hello aucksy,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario -
Anyone else having trouble with Itunes store? My account says I have entered the wrong security code for my credit card
Yes, it happens to me all the time. I deleted an app because it froze the. Tried to redownloading it but it wouldn't let me ivd tried all of my cards and nothing works. I thought it was because I had a negative balance but I have a to of money all accounts. It'd be very helpful if someone could help us out.
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I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)
Mt computer has been freezing up on me lately and I think it messed up my Ipod when it quit right in the middle of downloading and got shut off.That's because you jailbroke your phone. You can't get help here.
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I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!
Yes. You can set the payment method to "None" once you log into iTunes on your PC/Mac. I have it set up this way.
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Having trouble with sound on my iphone 3gs ringtones work but ipod doesnt any ideas?
having trouble with sound on my iphone 3gs ringtones work but ipod doesnt any ideas? have tried resetting cleaning earphone dock and still not working
Same here, I get no sound from videos, text messages. This happens for a while, then it works again then it doesn't work. When I go to settings, my "change with buttons" is on but buttons don't work. I have restored it but there is no change. Here is a picture of my screen when i try to change volume.
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I have just intalled PSElements 12 on a new PC with windows 8.1. It installed ok but when I open it up it displays different than on my windows 7 PC. The buttons and text are tiny and almosy impossible to see even when I drag it to full screen. How do I adjust it to look normal?
Hi Paul ,
It could be a compatibility issue as well as Acrobat 8 is an older version.
Do you get any error message while registering for the product?
Try repairing it and once and also check for updates as well.
Is it happening with all the word files or any specific one'?
Regards
Sukrit Dhingra
Acrobat 8 and Windows 7 Don't Work -
I have an iphone5 which is currently off ( network I use to have with sprint) but now I'm using wifi. All of my apps work fine except my safari (web). When I'm ready to search suggestions won't pop up and my screen will freeze and go blank. Even my bookmarks won't load. I don't know what the problem is can someone please help
I have an iphone5 which is currently off ( network I use to have with sprint) but now I'm using wifi. All of my apps work fine except my safari (web). When I'm ready to search suggestions won't pop up and my screen will freeze and go blank. Even my bookmarks won't load. I don't know what the problem is can someone please help
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I need to change my Apple id in my phone to match the new id i set up online. How do I do that? I dont have the password to that email address.
Go to Settings>Store (or Settings>iTunes and App Stores for iOS 6) and sign out and sign in with the other/updated account.
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I just bought this ipad and cannot log out from icloud because i dont have the password.how can i log out from icloud?need help
You need to return it to the seller and get your money back. You cannot reset or use the device with another AppleID installed unless you know the password for that ID.
If the device has been jailbroken, no one on here can give you any further help...the Terms of Use prohibit us from doing so. -
I have an iphon 4 got the new ios 7 and I need to redo my icloud but I dont have the password for it and apple does not have the infromation form the old account what should I do to turn off find my iphone
To to http://iforgot.apple.com and sign in with your iCloud ID. A new password will be sent to the associated email address.
It this doesn't work, go to https://getsupport.apple.com ; click 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. -
I have bought an used Iphone 5. I dont have the password for the existing login id of the old owner. How do i use the phone and change the log in id?
Unfortunatly the only way that you can get it off is to get the old user to input the password. You may need to contact that old user and see if he can put the old password in. hope this helps.
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I am having trouble with billing. Itunes store says the security code is invalid but it is correct. Please advise
You'll need to contact your bank about this my friend.
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TS1368 is anyone else having trouble with utunes store?
is anyone else having trouble with utunes srore?
many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
My company set up an Icloud apple id under their help desk email by mistake and there isnt a password so how do i change the email address/apple id
to my email address that i do have the password for? I can use the Ipad for everything except the Icloud account.If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23
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