Im missing the money from my ITunes card I redeming on 10/16/2013,only made two purchases oh €2.69 each
Im missing €44.35 from my I tunes card redemed on octubre 16 2013. Please send receipts for that dar parchases.
Log into your iTunes account and look at your purchase history.
Do you allow someone else access to your iPad that may be making
in-app purchases?
If your iTunes account history does not answer your questions,
try here:
http://www.apple.com/support/itunes/contact/
Similar Messages
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So I need to buy a TV series on my family's account, and we want it just to charge the credit card and not the money from an iTunes Card that's already on the account. Is there any way to do this?
I am pretty sure it will always use the credit card unless payment method is set to none.
That has been my experience anyway.
They already have the money from the gift card so would rather collect from your credit card. -
HT2736 I cannot get the use of the money from an iTunes card it keeps sending me to the cc page
Whenever I try to do an in app purchase it ask me to sign in when I do it takes me to the credit card page I have a 100$ on my iTunes acct
Please help this is getting very aggravating running around in circles getting nothingSee Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities -
I have a balance on my account from an ITunes card, but i cannot redeem it when I try to purchase music. Please help!
Welcome to the Apple Community.
The total value of your purchase including any taxes needs to be less than the credit available or your credit card will be charged. -
HT1918 why is my credit card being charged when i have money from an itunes card
why is my credit card being charged when i have money from an itunes card
When its around the holiday season the purchasing system some times gets a lil thrown off and wont recognize the gift card on the account. But its easy to get fixed.
Just contact iTunes uspport with this link and they will revert the charges to the gift card:
http://www.apple.com/lae/support/itunes/contact.html -
I have Apple TV. Today I rented a movie to watch on it. It took my money from my itunes account. It keeps saying that a problem occurred while downloading. It also says to try again later. I have turned off and I have unplugged but nothing works. What do I need to do?
Something like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.
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How do i load the credit from an iTunes card to my account as i cant find a way of doing it
Hi guys
I cant find a way to load credit from a itunes card onto my itunes account, there dosnt seem to be a button to get into load credit mode.
thanks in advance.
deliTunes Store: How to redeem an iTunes Gift Card
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My itunes won't allow me to use the money from a gift card
I recieved a gift card, I redeemed it and purchased a few songs as usual. However, when I went back to use it a few days later itunes kept trying to bill my card instead of using money from the gift card.
There's nothing wrong. Apple does not allow gift purchases using a gift card. In order to get an item in iTunes, you have to use your credit card or debit card. I know this is not what you're looking for but I hope I answered your question.
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HT201209 why won't it take the credit from my itunes card
I have put in my Itune cards number and it shows up that its there but it will not use that money.
Did you purchase tunes? If so were you able to download the tunes? If yes then you made a purchase. Sometimes it takes a day or two to send you a receipt via e-mail to the e-mail address you provided when creating your iTS account - no snail mail except from your CC company for your monthly statement.
MJ -
the numbers turn out grey next to my apple id and i wanted to buy i song but it said my account was going to be debited when i have $25 still on my iTunes acct from an iTunes gift card!
Contact Apple for assistance by going to https://expresslane.apple.com, then click iTunes>iTunes Store>Account Management>The topic is not listed.
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I redeemed an itunes card on my iphone and when I try to make a purchase, it uses the credit card linked to my account instead of the credit from the itunes card. How do I change this?
iTunes Store: How to redeem an iTunes Gift Card
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How do I get my money back on a in-app purchase
I didn't receive anything and it deducted from my iTunes accountDoes the app have an IAP download option in that allows you to download them and/or does the developer's website have any info on it about what to do ? If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Dissapointed with apple itunes account
Update.... After a 24 hour e-mail delay, itunes cancelled my subscription with netflix and refunded my money. Itunes also asked me to resubscribe to netfix through them. I called Netfix and had my subsription started again in less than 2 minutes not using itunes. It was so nice being able to talk to someone on the phone with instant satisfaction. Sorry itunes, with today's technology there is no excuse for e-mail delays.
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It says in the corner of my itunes account that i still have money from my itunes card that i redeemed, but when i try to buy a song, the billing info. pops up. Why can't i use the money on my card?
It is simply asking you to verify your account info. Select None for the CC.
It will still pay with your gift card balance. -
I want to download an audiobook, but my daughter has a gift card on the account. How can I download my audiobook without using the money from her gift card?
go directly to your ibook app. and you're going to find it. it's only with ibooks app.
best
Olivier
<Edited by Host>
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