Im playin a game on my ipod called ck zombies i tryed to buy more credits for the game with my credit card and they said to go to itunes support to fix the problem what do i do?
im playing a game on my ipod touch called ck zombies and i was trying to buy some credit to play the game and they said i needed to go to itunes support to fix the problem where do i go to fix the purchases?
Check with your credit card company as to why its declining.
Similar Messages
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I bought something with a credit card and it told me to contact iTunes support to complete the transaction. What do I do?
Use this Link to contact iTunes Store Support for your issue...
Apple Support iTunes Store Contact Us -
Problem with trying to buying apps from uk app store with hk credit card
i am having a hard time trying to buy apps from uk app store with my hk credit card and wondering if i could get help from anyone?
i tried to sign up another apple account which i put as a hk apple ID but the same issue still came up
many thanks.I'd repost the question over in the App Store forum. Somebody there might know.
Here's the link:
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store
Regards,
Captfred -
i got my i phone4s few days back and i created an apple id with a credit card and when i go to the appstore to purchase apps,all have and message stating that "this app is no longer available"..how do i fix this issue?im from singapore by the way
If it is longer available then you can't get the app on your phone.
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I have an apple id and also have the credit card details in it. I am trying to buy credits on Viber, but it is not purchasing and telling me to contact Apple iTunes support center. What do i do now?
Contact Apple iTunes Support Center as directed in the message.
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I am unable to update an app, Chirps! USA. I have tried both wireless and when connected to the computer. I contacted the company and they said it was an iTunes problem. ANy suggestions?
Hi..
Delete the app then reinstall.
Hold the app icon down until all the apps jiggle then tap the x then tap Delete. Press the Home button once or twice to stop the jiggling.
Then go to the iTunes store and re download the app.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
That should download the most recent version including whatever update was available.
You won't be charged again. -
I just purchased something and it tells me to contact iTunes support to complete the purchase? What does that mean? Please help.
It means exactly what it says.
You need to contact itunes support to complete your purchase. -
i used debit card for purchasing i dont have credit card now its showing your payment method is decline use another payment method what should i do i dont have credit card or any another account
I don't think that debit cards are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined. You could try contacting iTunes support and see if they can help, but I don't think you will be able to use a debit card : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Are iTunes gift cards available in your country ? They are not available in all, and they are country-specific (they can only be used in their country of issue), but if there you could possibly use them as your payment method. -
I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previous serial number. What do I enter?
You return the upgrade version since it was purchased in error
Return, cancel, or exchange an Adobe order
Purchase a full version. -
Hello, I'm trying to buy something with my credit card and it say's "payment declined" what can I do to resolve this?
Is the card registered to exactly the same name and address as you have on your iTunes account ? If it is and you've checked with your card issuer to see if it's them that are declining it then you can try contacting iTunes support via this page and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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HT1918 I have the money on my credit card and it still is saying declined
I have the money on my credit card and it still is saying declined
If your credit or debit card is declined or your getting the message the security code (CVV) or zip code is correct please read the below article:
Tunes Store: My credit card’s security code or zip code does not match my bank’s records
http://support.apple.com/kb/TS1646
If you have called your credit or debit card provider and they aren’t able to to resolve this for you then your only option is to try a different card or switch to iTunes gift cards. Apple iTunes cannot solve credit or debit card issues as they ARE NOT YOUR CREDIT OR DEBIT CARD PROVIDER. -
How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.
http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366 -
I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated. And can't used the app card number. Any advice???
I do NOT like using my credit card if I don't have to, and I went out of my way to go buy an Apple gift card, which I successfully redeemed into my Apple account. However, when I use the Apple "Cards" app, it will not let me use anything other than my credit card. I tried purchasing a card, hopefulling it would come out of my Apple store balance, but no such luck -- it came out of my credit card.
Apple is becoming more like Microsoft every day. -
I just purchased something and it tells me to contact iTunes support to complete the purchase?
I just purchased something and it tells me to contact iTunes support to complete the purchase?
These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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I have subscribed to Adobe Export PDF for one year and paid the fee per my credit card. I just received an sms to inform me of the amount of R230.61 was deducted today by Adobe Systems Software. If you have charged for another year, please cancel that service and refund me as I did not request renewal for another year. I don't find this service very useful as documents converted to Word is not really usable when trying to do changes and amendments to the document.
Please confirm.
Regards
Esther Grove
082-334-6786
Email: [email protected]@Hi,
I have cancelled your Export PDF subscription for the order no.AD001162465AP..
Your refund no.is 66181102.
You will get the refund in 7 business days.
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Florence
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