Im selling my droid razr maxx. i did a factory reset but when i turned it on after it said congratulations your new number is (my number) if this phone is no longer in use why is that number still there?

Remove the SIM card and the SD card first. Factory reset it again ensuring the internal user storage space is cleared as part of the reset. You should keep the SIM card. If you want to sell the SD card with the phone, also back it up to a computer if it contains information and reformat the SD card too. After the phone factory reset turn it off on the first "setup/activation screen".

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Droid Razr Maxx HD Boot Loop/Factory Reset

My Droid Razr Maxx HD has been stuck in boot loop on the eye animation. I did a factory reset from the boot menu, but it is still stuck in boot loop. HELP PLEASE!

I'm very sorry to see that your device is causing you grief! I can see that you've already attempted a factory reset. I'd like to know more about that step. When attempting to process that reset, did it appear to complete it only to return to this 'boot loop'? Can you describe what you did, and what you saw? Also, has the device been damaged or has it's operating system been fundamentally altered (rooted)?
DionM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Id been using my iphone 5 16g for fifteen days already and im experiencing overheat everytime im using the 3g internet and when im turning on my personal hotspot. the battery as well draind so fast. i thought this phone will make me satisfied but why?

Id been using my iphone 5 16g for fifteen days already and im experiencing overheat everytime im using the 3g internet and when im turning on my personal hotspot. the battery as well draind so fast. i thought this phone will make me satisfied but why?

My god what a bible up above ..
I just been thinking this might bee good replacement and ip 5 can stay live longer ?
http://www.ebay.co.uk/itm/360731576101?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1 423.l2649

I did factory reset but when I reinstall my MacBook it says my Apple ID is temporary unavailable plz let me know

I did factory reset but when I reinstall my MacBook it says my Apple ID is temporary unavailable plz let me know

BDR5000 wrote:
I already tried to search if my gmail address is already used under my name by searching for apple id's but when I type my gmail address with my name it says "No apple id found"...
Even if the email address was only associated with another Apple ID (as an alternate or rescue email address), it would not be available for use as your Apple ID (email addresses can only be associated with a single ID).
There isn't anything you can do to troubleshoot this on your own. You could try contacting Apple support to see if they can help. You are not normally charged for support questions related to your Apple ID.

I have an ipad 4 running ios 7 but i noticed ios 7 on my ipad seems laggy. I already did a factory reset but it seems doesn't change a bit. Are there any solution for this or I need to wait for the next ios 7 update?

Am I the only one who facing this problem or there someone else. I did a factory reset yesterday but it still laggy. Do I need to wait for the next ios 7 update or what?

Hi Amish,
I should have mentioned that I have signed out of the iCloud Control Panel several times and no syncing occurs.
Thanks for your response anyway. I appreciate your feedback.

I am trying to install a free app but when I enter my apple ID in the itunes and apps in the settings, it says "this apple id has not been used in the itunes store". And it won't enter my apple id and I can't install the app What can I do about this?

Why is my iphone does not accept my apple ID when entered in itunes and apps in settings?

Is this a new Apple iD? If it is, and you have already set it up, then you have two options:
1. Temporarily put a Credit Card or Gift Card on the account to download the free app. If you put a credit card, then once you have downloaded the app, you should be able to go into your Account preferences and change the payment option to = None.
2. You can download the fee App, and then set up a new Apple ID.
Cheers,
GB

Ford sync not starting music player on Droid Razr Maxx

I have basic sync in my 2011 F-150 and with my old Incredible I was able to start the music player using sync as long as I had Bluetooth turned on. Now I have the Droid Razr Maxx and to play music I have to manually start the music player to get it to work. Does anyone know if this is just how it has to be or is there a way to get Sync to start the music player on my Droid Razr?

Here's the Instructions:
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87420/action/auth <> Safe Mode
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/93162/p/30,6720,8417/action/auth <> Cache Partition Clear

HT201406 My phone keeps trying to facetime randomly during phone calls, it will also mute itself and put itself on speaker phone. Anyone else have this problem? I did the factory reset and I am still having issues.

My iphone 4 will randomly try to facetime, mute itself, or put itself on speaker phone during a phone call. I did the factory reset, but I am still having this problem. Does anyone know what may be wrong, or has anyone else had this problem before?

I have the iPhone 4s on Verizon and never had this problem until I recently updated to iOS 7.0.2. I have the same case on it for several months. Yesterday, when I was talking on the phone with someone, it appeared as though I lost the call. But when I looked down at my phone, it was trying to Facetime with someone in my contact list. It happened again today. Different person, but both people have names that start with "A", so they are at the top of my contact list. Very frustrating! So, obviously updating to the latest iOS either did not help or was the cause of the problem.

Why am I no longer able to send or receive text messages from my Droid RAZR MAXX HD?

Why am I no longer able to send or receive text messages from my Droid RAZR MAXX HD?

@slotjan49
I want to ensure you're able to stay connected using your Motorola Droid Razr Maxx HD! When did this problem begin? In what zip code are you experiencing this? Do you get an error message when attempting to send a text? Are you using a downloaded text messaging application or are you using the preinstalled text messaging application?
Please try removing and reinserting the SIM Card http://vz.to/1jxFQVZ and retesting. Please let me know so that I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport

After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.

After I unplug headphones, the speakers no longer work until rebooted. Anyone else experience this? Also had the same issue on the Droid Razr Maxx.

Ahh. We can still help find the culprit, TeaParty14. Do you have any 3rd party applications installed to play your music? Are you able to hear any audio if you plug the headphones back into the phone instead of rebooting? Any audio for calls through the phone direct or through speakerphone?
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Is my Droid Razr Maxx xt912 locked for use with another carrier's SIM - either in the U.S. or globally?

Is the Verizon Droid Razr Maxx XT912 locked to prevent using another carrier's SIM in the U.S.? Is it blocked to prevent use of another carrier's SIM outside the U.S.?
Thanks

Hi MattFlash, that is a great questions and I would be happy to help! The good news is that all of our 4G devices would be unlocked and ready for use with another carrier, so the Maxx is ready to go. If you would like to use another carriers service you may need their SIM card and would then need to follow their activation procedures. Hope this helps!
AdamG_VZW
Follow us on Twitter @VZWSupport

Droid Razr Maxx HD out of the USA use

Ok, so I upgraded to the Droid Razr Maxx HD a month ago , which is an international phone, already unlocked.
I arrived in India 5 days ago and bought a Airtel SIM card. Airtel is on GSM and offers 2G and 3G.
Until now I was not able to make this SIM card work in my phone though. My friend takes this same card into his old "dumb" phone, and he can receive and make calls right away.
I emailed Verizon and the response time is fast, but of no use so far.
Does anybody have better experience or can help what might be the issue here?
Thanks for any input.

Snooter, I am sorry to hear that you are having problems with your SIM card. Are you having problems with your SIM card that provides you service? Or are you having problems with your SD memory card? This is where you store some pictures.
If you reformat your SD memory card you will lose everything that is on the card.
If it is your SIM card that provides you service you can replace it and it will not lose anything.
RobinD_VZW
Follow us on twitter @VZWSupport

Droid razr Maxx HD, Accessories

This is more of a retoricle question, just due to the fact this has been the case with motorola for years when it comes to accessories. I have yet to figure out why iphone/apple as soon as a new product comes out theres a boat load of accessories already out on the market. I know that the mfg. give out specs to the aftermarket mfgs so pre development of case's and other things can be done ahead of release of a new product, so why can't motorola or for that matter HTC, etc. do the same. For instance I had a Droid Razr Maxx when it first came out and it took at least 3 to 4 months to find a different case other than what Verizon offers. Now I have a Droid Razr Maxx HD and the same holds true. Is it that Apple has a better marketing department. I know that a iphone is designed for the cell phone impaired people, but come on the Android base system is still out selling apple, and for for a person thats been around the iphone and owned numerous Razrs and Android devise's, the Razr runs circles around any iphone. I tried even getting a Zagg invisasheild and even they don't have one yet, but all kinds of apple crap. [ Gorrilla Glass still scatches ]. I can see why people by apple just due to fact of all the cool accessories that come out. Again I think the marketing dept. at the cell phone mfg. are asleep.

I agree with above.
All the many manufactures out there when they develop all their accessories designs can machine and plan for one design when doing so for apple iphone, but when they have to look at the android lines to make covers, they would have to CNC (machine) and have multiple drawings and licences etc. That is why most of the accessory companies have more apple designs, because they do not change too often from design to design and everyone that uses apple (iphone) has the same specs....
I mean look at Motorola alone...the number of new design style phones they placed on the market in the last two years is enough to drive us crazy, imagine developing accessories for them...?

Droid Razr & Droid Razr Maxx Accessories the same?

Can someone tell me if the accessories for the Droid Razr are the same as the Droid Razr Maxx? I'm upgrading to the Droid Razr Maxx and wonder if the Docking station, charging cords and car charging cords will work on it. I'm thinking they will, but want to make sure. I believe the plugs are all the same. My concern is mostly the Docking Station.
By the way Ice Cream 4.0 should be coming out this year, but there is no set date for the Droid Razr or Maxx yet. So, it may not be until 3rd or 4th Quarter until it comes out.

I did some digging on this subject after you brought it to my Attention! An this is what i found the Car Dock that was Designed for the Razr is Only for the Razr an Not Maxx you can put the razr in it as a bare phone no Case or Take the insert out an put the Razr that's in a case in it!.
As for the Razr Maxx it has to have the Dock specifically Maid for it So it Will match up with the Dock Pins!! Using the one for the Regular Razr will cause a Miss alignment..
The One Hundred Dollar $100.00 Bundle that Verizon is Selling has the Car Dock for the Regular Razr Only!! It however though has the Home Dock that will Work for Both Razr an Razr Maxx..
This is the Correct Container Box for the Car Dock.. for the Razr Maxx

My 4G LTE speed on Droid Razr MAXX HD is abysmal in Washington DC Area

Started with HTC Thunderbolt on 4G at 30Mbps 2 years back and now down to 0.35 Mbps on Droid Razr MAXX HD. I used to boast around the speeds on my phone with my AT&T friends and now its vice versa. Verizon 4G LTE speed is more pathetic than T-mobile or AT&T 3G speeds. My phone would drop data connections all day long in the office and this didn't happen before, it had started recently. I tried various resets, almost 5 Sim card replacement from their store and still no good. Opening a ticket with them is like spending 2 hours of troubleshooting before they even listen to you. Cannot stream videos, cannot watch anything on my phone, hell its up to the point that I just cannot use data services at all. The only place I get better 4G LTE is in Loudoun county at my home. The speed is consistently around 19-20 Mbps. Its only when I come to DC downtown or Rockville the phone is almost unusable. I don't know when will they hear me or I might have to just walk away and never recommend verizon to anyone for their pathetic wireless service (couldn't justify the price that I pay for their "Reliable"???? service). Is anyone else having issues with their phones or is it just me ?

Nitspatel wrote:
Ann154 , Did not receive any messages ? What are you referring to?
I was writing to bobbys_vzw even though I was specifically replying to your post on the Verizon Wireless Community forum. If you sent them a DM (Direct Message), then they need to log in under their individual username and check their Communications tab for your message to them. The reps are replying to the customers on here with a group username which shouldn't be used for sending DMs to. The follow up on this community is iffy at best and it definitely doesn't help if the reps NEVER login with their individual username and only see the community through the "rose-colored glasses" window the Verizon Wireless Customer Support username presents to the members of the Verizon Wireless Social Media Team.

Im selling my droid razr maxx. i did a factory reset but when i turned it on after it said congratulations your new number is (my number) if this phone is no longer in use why is that number still there?

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