Im trygin to install it from the Creative Cloud Desktop but is not working it has been 2 days now

it has been 2 days now

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  • Spinning gear appears and I won't connect to home from the Creative Cloud Desktop.

    Spinning gear appears and I won't connect to home from the Creative Cloud Desktop.

    Please follow the steps in:
    CC Spinning Blue Wheel under 'Home' or 'Apps'?
    Creative Cloud Desktop App stuck on blue spinning wheel after update.
    Hope it helps you.
    Regards
    Rajshree

  • My installation is complete but the Creative Cloud desktop app is not launching..

    My installation is complete but the Creative Cloud desktop app is not launching so I can't move forward

    Rachaele40456162 do you receive any specific error messages?  What operating system are you using?

  • Creative Cloud Desktop App Does Not Work

    Since the last updates, the Creative Cloud Desktop app no longer works.  That is, I can no longer sync files, upload files, or update apps.  Everything with the Creative Cloud Desktop App used to work fine.  I am using Windows 7, 64 Bit system. 
    The files I try to upload through the desktop app, are under 5 GB.  Some are 10 MB.  When I try to upload a file I get a message that says: Sync Failure - with no detail about the failure.
    When the app tells me there's an update(s), when I either choose one update or update all I get a message that says: Update Failure - with no detail about the failure.
    I have tried to solve this problem by turning file and font sync off and then back on, or logging out and then back in.
    The Abobe Team, should test this product further.  I just want the community to know that this product does not always perform as expected.  Therefore, it's not always reliable.
    I would upload some screen shots, but after pressing the camera icon, the images would not insert.
    Any help would be appreciated.

    Are you getting Error code 1 while running CreativeCloudInstaller.dmg file ?
    If so , follow below steps :
    Important :  Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud setup, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor.
    1)
    Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
    (Applications>Utiliites)
    Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
    2)
    Click on the below link and download & run Adobe Cleaner tool :
    Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
    https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordi on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleaner Tool.zip
    3) Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application.
    https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

  • After Effects is missing from the Creative Cloud Desktop application

    It took over 10min for me to get to this place just to ask a question...REALLY ADOBE, You can't make it easier for people to get help with your products? I'm into my 50th min trying to install a trial version of After effects on a PC. After updating and creating my Adobe Cloud account, After Effects is no where to be found. I'm really frustrated and may switch back to Final Cut Pro! Someone wanna tell me how to install After Effects. Ridiculous!

    If After Effects does not show up in the Creative Cloud app then your system does not meet the System requirements | After Effects - Adobe. This question has been ask about two or three times a month since the Creative Cloud was announced. You can't blame Adobe that you didn't read the system requirements before signing up for Creative Cloud. Other apps may be compatible and you may be able to use CS6 by filtering the available apps like so:

  • Adobe Creative Cloud Desktop For Mac Not Working.

    Hello i installed the adobe creative cloud desktop application on by macbook pro running osx 10.8 and it was going fine. I could install and update my apps but since i have updated to mavericks 10.9 is has stopped working. It opens but show nothing. Can anyone help me?

    Hi ryab1234,
    Please update Creative Cloud Desktop and check.
    Please refer : http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatability.html

  • I can't use the product because the creative cloud desktop app will not install .

    Windows 8.1. I was able to download light room, but at the creative website, when I click on a download nothing happens.  I was able to get the .exe down load file for creative clouds.. It seems to download and install with out issues until the very end it states" something happened", and a link to support appears.  So, I've put in most of the time tonight to get it fixed and there is no support. I'm tempted to give it up., or, if I can uninstall all remnants of adobe I bet it would install fine.  Is there an app that does a total adobe un install for remnants that cause this?  My fire wall and permissions are all checked .  went through the whole double check of my account.  My password was not stolen etc.

    Run the Cleaner Toll and try again:
    http://www.adobe.com/support/contact/cscleanertool.html
    Mylenium

  • Why does Lightroom disappear from the Creative Cloud manager?

    Today may be a special case.  Now I have "Photoshop CS6", "Photoshop CC", and "Photoshop CC (2014)" on my list of apps.  But Lightroom appears on the list of "try/install" as "try", even though I am paying for the Photoshop/Lightroom combination.
    In weeks past, Lightroom would disappear from the installed list, and would not be anywhere on the list.  I would have to quit the CC manager and restart it to have it rediscover my apps.  No other application ever does this, just Lightroom.
    Martin Fish

    Hi Martin,
    Sign out from the Creative Cloud desktop app. Click here to know how.
    Sign in back.
    Sarika

  • How can I tell the Creative Cloud Desktop app that an app no longer exists?

    I have installed Muse via the Creative Cloud Desktop app, tried it, didn’t like it AND deinstalled it. (Or so I thought.) However, the Desktop app still shows Muse CC as “up to date”, and lists Muse CC 2014 in “New versions available for installed apps”. How can I get rid of these, when I can’t even find a trace of either one on my Mac (including the deinstaller folder in Utilities)?

    Thanks, here are my (mixed) results
    Creative Cloud Help | Install, update, or uninstall apps tells me to open /Utilities/Adobe Installers, which doesn’t show a Muse deinstaller, as mentioned above.
    CC desktop lists applications as "Up to Date" when not installed lists 4 possible ways:
    just the same: use the uninstaller in /Utilities/Adobe Installers, which isn’t there, so obviously useless.
    delete opm.db in ~/Library/Application Support/Adobe/OOBE. This one was new to me, but didn’t help.
    Install the latest version of the desktop app. I already had this, but I re-downloaded and re-installed it anyway. No difference.
    Uninstall EVERYTHING as described in solution 1 and use the CS/CC CleanerTool. And NOW finally it gets interesting!
    Actually I first thought this was bad joke, but it turned out I didn’t even have to uninstall anything else! I just downloaded the CleanerTool (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6), launched it, selected Muse and got prompted if I wanted to try a regular uninstall first. Ok, if that’s still an option, why not? So the CleanerTool launched an application manager that was finally able to uninstall Muse, while leaving everything else in place. Thumbs up!
    So until Adobe integrates a proper uninstaller into their CC desktop app, I recommend the CleanerTool!

  • Adobe Creative Cloud Desktop App Doesn't Work Windows 8.1

    The Creative Cloud Desktop App doesn't work on my PC running Windows 8.1. As shown below, no apps appear and the settings dropdown does not function with either left or right click. I have tried to uninstall, reinstall, change the name of the OOBE folder, connect directly to my cable modem by passing my router, removing all internet & firewall protection and I am unable to download any CC apps that I do not have on my PC. I have been updating existing apps from the help menus in the apps and have not used the CC app for downloads for a long time so I do not know when the problem started, but it does not work now. Any suggestions would be appreciated. Automatic updates are also not working.
    Thanks,
    Barry

    Turning off "Enable Protected Mode" in the Security Tab of Internet Properties allowed the Creative Cloud Desktop App to function properly. I am still looking for a better long term solution that does not put my computer's security at risk.

  • When i try installing photoshop from adobe creative cloud it says: fail on update, try again, i try again and says the same

    When i try installing photoshop from adobe creative cloud it says: fail on update, try again, i try again and says the same, any help?

    Try this link; follow the instructions carefully: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    And also a troubleshooting page: https://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
    Benjamin

  • How do I reinstall Adobe Acrobat XI Pro from the Creative Cloud? I was deleting another program and accidently deleted Acrobat.

    How do I reinstall Adobe Acrobat XI Pro from the Creative Cloud? I was deleting another program and accidently deleted Acrobat.

    Sweetmelissa63 for information on how to reinstall Adobe Acrobat XI Professional please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

  • How do I access photoshop and illustrator  from the creative cloud on my i mac?

    how do I access photoshop and illustrator  from the creative cloud on my i mac?

    Log in to your Cloud account to be able to download and install
    Some general information
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

  • I have installed Creative Cloud Desktop but it fails to load. The icon shows up in the bar at the top right but then it just disappears. I am running Yosemite on a MacBook Pro.

    I downloaded and installed Creative Cloud Installer and installed the Creative Cloud desktop on my MacBook Pro running Yosemite. The Creative Cloud desktop tries to install when the system starts and the icon actually shows in the top bar briefly and then disappears shortly after it shows up so it is obviously failing to load. I have tried multiple times to no avail.

    do you mean in my system library? or where can I find it?
    Am 05.03.2015 um 23:55 schrieb Jeff A Wright <[email protected]>:
    I have installed Creative Cloud Desktop but it fails to load. The icon shows up in the bar at the top right but then it just disappears. I am running Yosemite on a MacBook Pro.
    created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7257828#7257828>
    Vanb38462666 or Daniel do either of you have a Library/Input Managers folder?  If so what do you have inside that folder?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7257828#7257828 and clicking ‘Correct’ below the answer
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  • When I downloaded Photoshop from the Creative Cloud, it did not include Adobe Bridge?

    When I downloaded Photoshop CS6 from the Creative Cloud, it did not include a copy of Adobe Bridge. Adobe Bridge does not appear in the selections in my Adobe File Manager to download from the Cloud. How do I obtain a copy of Adobe Bridge?

    Bridge is automatically installed with Photoshop, After Effects, InDesign, Illustrator etc. There is no specific option to install it.
    Mylenium

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