Im trying to buy a membership online and it just keeps loading
HI im new to creative cloud and I'm trying to buy a membership, when i click the plan it just endlessly loads with the blue square, i have a strong internet connection so i dont think thats it, any ideas what it might be ??? settings on my browser or something ?
Make sure have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
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I keep trying to download 3.6.17 and it just keeps 'downloading' forever. Never finishes. Mac OS 10.5.8
The download box with the 'barber-pole' moving just goes on and on.If you have problem with updating Firefox then easiest is to trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.
Firefox 4 doesn't run on a PowerPC Mac.<br />
Firefox 4 requires at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
For a Firefox 4 compatible version that runs on Mac OS X 10.4.11 or Mac OS X 10.5.8 (PowerPC) you can look at:
* http://www.floodgap.com/software/tenfourfox/ -
Trying to buy the imovie app but it just keeps on loading
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How to use Migration Assistant to transfer files from another Mac
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I have download Creative Cloud on my Mac and I get the Creative Cloud window but all i have seen so far is the loader icon just spin and spin and spin. Not sure what to do now.
Mac Spinning Wheel https://forums.adobe.com/message/5470608
-AND FOR MAC USERS
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
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Tried to buy an iphone online. Lack of credit history. Got some questions.
Hey, just tried to buy an iphone online, but cause of lack of credit history I had to pay a $100 deposit and pick it up at my local store. Does any of you know if I need to go and pick it up in person or if I could send my brother to pick it up and pay the $100 deposit, as long as I order it online in advance. Kind of on a busy schedule for the moment .
Call the local store and ask. Most likely, you'll need to pick it up yourself, as there will probably be a signature required for the contract.
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I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?
I am trying to buy songs on itunes and half way through the terms and conditions come up, I accept them and press return and then I get a 'session timed out' notice and the sale hasn't gone through - tried loads of times / updating software, any answers?
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trying to buy something in app and just getting error message?
Try here Brandon > Apple - Support - iTunes - Contact Us
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I am trying to buy more iCloud memory and get an error message
I am trying to buy more iCloud memory and get an error message
What does the error message say?
Cheers, Tom -
I created my account im my iphone, and now I´m trying to buy with my ipad and the site make questions....so I want to know where do I can find this questions in the site...
I am very happy to report that my server connection tech, which I called via landline, informed me to : 1. Open Tools 2. Scan down to Clear Recent History 3. Delete All. That was it! Unbelievable! Six hours of searching through the Windows catagories. I checked the results on an internet site, and viola! It was gone! Mozilla Firefox seems to remember the usernames and passwords irregardless of the option window that asks if you if want it to remember the user and password. I finally got in touch with my friend and he said he did not answer yes to the window, even though he was aware of it. No damage. I surely do appreciate everyones' concern in this, now what seems to be, a very simple solution. Cudos to Firefox! Thank-you! P.S. I now have to enter my information at the beginning of any password protected sites...no harm done! My friend is now condemned to the 'user account' site! lol...
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I have itunes account and I'm trying to buy for itune store and asks me security questions which I can not remember and do not put a rescue optional email I should do?
Hello Jbamrah,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Best of luck,
Mario -
I'm trying to buy something on iTunes and it's asking me security question that I have never gave the answer for
If you log into your account via http://appleid.apple.com, and select the Password and Security section on the left-hand side of that page are you able to set them ?
If not, then from http://support.apple.com/kb/HT5665 :
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
In trying to buy more iCloud storage and i get an error
in trying to buy more iCloud storage and i get an unknown error. can anyone help?
Hi
I have the same problem. I discovered by using the iCloud control panel on my desktop computer allows me to get around the problem. You might want to explore that option.
Colin -
How do i change my security question? I tried to buy music on itunes and it asked for verification i can not answer the security questions correctly...
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
Im trying to buy something off itune and im getting a message to connect you guys
im trying to buy something off itune and im getting a message to connect
Click here and request assistance.
(81876) -
Hi guys I'm wondering that if you buy an iphone online and have paid got it and you've been using it can the seller get the phone blocked even though you own the phone and you have proof you bought the phone ?
Sorry, there is nothing you can do until the device is removed from the sellers Apple ID.
Without that, your device can't be used, check these articles:
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
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