Im trying to buy i movie but when ever i try too it says my purchase cannot be completed my credit card is good and i have enough storage so i dont know what else to do
I tryed to download i movie but whenever i try to it says my purchase cannot be completed my credit card is correct ive double checked and i jave enough storage for it so can someone please help me
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this out?
Hello,
Brother please follow these steps
1) SignOut from Your apple itunes account
2) Again Sign In Your iTunes Account
And you can turn off your wifi/internet from your iphone and again turn it on
Kind Regards
AmirKhalid (AKQ) -
I am trying to buy something from an in game store but it says your purchase cannot be completed and i would like to know whats wrong. Can it be the game it's self or something else?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I tried to follow the instruction of buying iphone apps without a credit card. I follow the steps and I selected United States, but when I fill up the credit card info, i could not find the word "None". Anyone know what should I do?
When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
As well as images of the card they might also want an image of its receipt.
And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ? -
I'm trying to buy poker chips, but when i click purchase it tells me "Please contact iTunes support to complete this transaction" and i already entered my credit card in my account.
I go to itunes support for complete my transaction,but I dont know what I have to do after
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I'm an American living in Okinawa Japan, Just bought an apple os-x now I'm trying to buy some movies, but not authorized because my computer is American is there a way to get around this? I have a Visa and can use this any where in Japan and in the States. However, when I try to use it with Apple it will not allow. Can I use PayPal?
It's a billing issue > The Complete Guide to Using the iTunes Store | iLounge Article
Same policy for iTunes as well as the Mac App Store. -
I'm trying to buy an album but when I press buy now, it says this album is only purchasable in england, but I cant change region because I dont want to lose all my money? help
You can only purchase content from your own country's store - if your account is not based in the UK (and you are not in the UK) then you won't be able to buy content from there. Is the album available on other music download purchase sites in your country ? You could try contacting Apple to say that you want it adding to your store, but ultimately it's the distributor/record company that will have to grant Apple a license to sell it there : http://www.apple.com/feedback/itunes.html
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My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?
http://support.apple.com/kb/HT1212
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I tried to uninstall cs3 by going to adobe installers under Utilities, but when I click on it, it says the file cannot be found. Any ideas?
Try running Adobe Cleaner tool once :
https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordi on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleaner Tool.zip
Check for CS 3 option and remove it.
Note : Do not select Clean all option, it will remove all Adobe apps installed on your computer. -
My iPhone 4S will not sync to iTunes. I've download the newest version of iTunes several times but when plugging my phone in it says "The iPhone cannot be used because it requires iTunes version 10.6.3 or later." HELP!
If you're using Windows try uninstalling iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall the latest version of iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.
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I set up my new apple Id but when I go to iTunes it won't let me continue without a credit card on file how do I set it up without a credit card
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Any type of app or in-app purchases keeps giving me a message saying my purchase cannot be completed. I have money in my account and my software is up to date. It just keeps telling me to go to iTunes support and its getting me nowhere....can anyone help with this? Does anyone know why this is happening or is anyone else experiencing the same thing?? Please help!!!
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on here, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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i need to back up my phone , but i do not have enough storage , so i wanna know if i delete my old back up can i back it up with my new back up so basically i wanna know if i can overwite it ?
on iCloud?
Settings > iCloud > Storage & Backup > Manage Storage > You will see backup, delete the ones you dont want, and even from the current phone labeled "this phone" and it will start the back up from tody on out until its full again. -
when i reinstall my software it says my trial period has expired. my software is original and i have my serial number. it was working fine about a month ago and I connected with geeksquad tonight who uninstalled and reinstalled yet it is now coming up with upgrade check and asks me to select my software which is no listed in their list.
Uninstall yourself and use Cleaner Tool before reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
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