Im trying to download a trial of CC Premier, and every time I try Adobe application manager crashes, any ideas as to why?
many thanks
Nobody can tell you anything without proper system info or other technical details, including and especially the actual crash info.
Mylenium
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Have a look here > http://support.apple.com/kb/TS1646
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Run the Creative Suite Cleaner Tool, try again.
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Trying to download the trial version of Premier Pro
Trying to download the trial version of Premier Pro and get the message that the application download manager is corrupt and to contact customer service. Since contacting customer service seems impossible here I am. Can anyone help with this.
Thanks, I was using Chrome. Downloaded firefox and the trial of Pr download proceeded without a hitch.
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Hey,
I am using a Macbook air and I am trying to download the free trial of lightroom on this mac but everytime the download loads the adobe application manager crashes and ends the download. Any ideas on how I can fix this?
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AromingerApplication Manager or the CC desktop app? Sign out of the Creative Cloud desktop app, restart your computer and sign in again. Don't start any other programs. If that fails, sign out and uninstall the Creative Cloud app. Run the CC Cleaner tool. Re-install CC app and sign in.
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You may want to take a look at the troubleshooting steps found in the article below.
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http://support.apple.com/kb/ht1926
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The Adobe Application Manager crashes every time I try to download a free trial of CC Premiere Pro. Why?
1st question would be what is your computer... Windows or Mac, and which EXACT operating system?
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Hi kacie.lee.heffer1993,
You might want to refer the KB Doc : http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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You should ask in Illustrator
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This error generally indicates a hardware failure. Bring the phone to Apple for evaluation.
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I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?
Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
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