Im trying to download Final Cut Pro from the App store but I keep getting an error message when I hit "buy app"
Im trying to download Final Cut Pro from the App store but I keep getting an error message when I hit "buy app"
The error message reads: We could not complete your request, please contact Itunes support to complete this option.
You are almost there:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
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I got an error message that I should connect to Wi-Fi after trying to download a Book Sample from the iBooks Store. I still get this error message even after I bought, downloaded, and transferred the file to my iPad's iBook thru iTunes. Wi-Fi ain't cheap.
Hi I had a similar issue to you, I could connect to the router but no internet. Here is my explanation of how I sorted it.....I hope this works for you.
*To anyone that is reading this it appears that the problem lay in the airport setting: IPV6: set to 'Automatically'. I turned it off (after reading someones plight on MacFixIt) & everything is back to normal.*
*The worrying thing is although my problem was extreme with other computers on the network being locked out nothing was changed, one minute it worked the next it didn't. Reading on other forums it appears to be a problem with laptops (but I could be mistaken). A lot of people on the Macfixit forum are complaining of network just dropping out even when they are next to the router.*
*I hope this is the fix (although I dont know why it suddenly went to sh*t!) & I hope my hair pulling & trawling the forums can help someone else out.*
Much Respect
Lammo -
I downloaded "Total War Empire" from app store but i keep getting an error message?
I have Downloaded Empire by Total war through the app store
however i keep getting an error message.
What can i do?*rubbing crystal ball*
And the error message says? -
I have purchased Final Cut Pro App for my Mac Book Pro. It will start to download but then I receive a simple download failed message. I've tried many times. I have enough space on my laptop.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
☞ The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. -
I've downloaded the latest iTunes, set the DNS to 8.8.4.4, set the search domain to google.com, reset my Apple ID and password, restarted iPhone 4, closed out of the iTunes Store App, reset the router, reset the internet connection etc. etc. with no luck still. Everything else on the iPhone and internet connection is 100% functional with the exception of me being able to connect to the iTunes Store to download an app. Why? How do I fix it? Thank you for any and all responses.
Ok..
Installing the Mac OS X 10.6.8 Update Combo may help this.
Restart your Mac after installing the combo then try downloading Lion.
It's ok to install the combo even though you are already running v10.6.8
BEFORE you do this make sure your Mac meets Lion's requirements:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OSX v10.6.6 or later (V10.6.8 recommended)
7GB of available spare
From here > Apple - OS X Lion - Technical specifications
Read this article before upgrading to Lion > Lion upgrade questions: Apple Support Communities
And here > What applications are not compatible with Mac OS X 10.7 "Lion"? What upgrade or substitute options are available for common incompatible applications? @ EveryMac.com -
I am trying to download an app from app store but I keep getting an error message 1004
What is a 1004 error
Most often a connection error. Since you are (I assume) seeing this on your iPad, the solution that often solves this is to reboot your iPad. Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider to shut down) until the Apple Logo appears, then let go of both buttons and your iPad will restart. Once back up, try again and see if there is still an issue.
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Cannot download Final Cut Pro from the app store
Hello,
I cannot download Final Cut Pro from the app store.
I says "Failed to download" and error has occurred
What is wrong?
is it my Macbook?I had a problem way back in the olden days, i.e., FCPX 10.0.2, and finally gave up and called the Apple Store using a land-line phone.
Anyway, (this was a couple years ago), if I remember right, they passed me off to someone in the FCPX group and I got the App. However, this was not a really goo way to go because for many updates afterward, everytime I wanted to update I had to go thorugh the same ritual.
Finally, probably around 10.0.8, things got "fixed" and since then I've been able to go direct and download it from the App Store without having to make a phone call.
My suggestion would be to try calling the App Store. Maybe, if there is a "global problem" and they get a lot of calls, they will fix it.
Heck, maybe write a Knowlede Base (KB) article about it.
Disclaimer: I didn't check to see if there was one. -
I downloaded the icloud software on my computer in order to sync calenders and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calendars. I downloaded it for the first time a month ago and had it working but it stopped syncing, so I deinstalled the iCloud software and reinstalled, but keep getting the error message "Your setup couldn't be started because of an unexpected error. What do I do now? Can anyone help with this?
Hello easbda,
Thank you for providing the details of the calendar issue you are experiencing with your iPhone. I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M. -
HT4943 Error during download - I keep getting this error message when installing or updating apps
I subscribed to wired magazine and I am trying to download the first mag, however I keep getting an error message stating "error during download, try again later". I also get an error message when trying to resume paused updating of apps. I've tried turning ipad2 off and then on again but this doesn't work. Can anyone help?
There are all basic troubleshooting steps that have worked for other users in the past that were having problems downloading and updating apps. YMMV .....
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again. -
I recently purchased an ebook, downloaded all the correct software and when I go to put it into my library i get an error saying "connection error" cannot connect to activation server. HELP!
I have this same problem in October of 2013. I am unable to import .ics files into Lion that I exported from my Snow Leopard MacBookPro without losing all of my future events (which all have alerts attached). All of the events from BEFORE today's date are successfully importing, presumably because they are no longer expected to trigger alerts via Apple Mail. After my first unsuccessful attempt, I learned that iCal was communicating with iCloud by default. I have since turned off iCloud, but I have not found a solution to the problem. Harvey
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I keep getting an error message that reads "to update application sign into the account you used to purchase it"
I am trying to download Final Cut Pro X 10.0.9
I am signed in with the account that I purchased Final cut Pro X
I don't have another account I'm not sure what's going onWelcome to Apple Support Communities
Open the Mac App Store and go to Purchases. Do you see Final Cut Pro X listed?
If so, open a Finder window, choose Applications in the sidebar and delete Final Cut Pro X. Then, go to the Mac App Store and download Final Cut Pro X for free.
If you don't see it in Purchases, see if it's hidden, and if so, unhide it > http://support.apple.com/kb/HT4928 If it doesn't work, contact with the Mac App Store support > http://www.apple.com/support/mac/app-store/contact -
I just purchased Final Cut Pro from the App Store and it will not download to my computer. I try and install it from my purchases file but nothing happens. Any suggestions?
If it's in the purchased page and doesn't download, you should contact Apple.
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I am trying to download Final Cut Pro, but it keeps telling me there is not enough space on my hard drive even though there is. Help?
I realized that my laptop only has 2GB of memory. It's a MacBook Pro 13in bought in 2009. Is it true that I'm able to upgrade up to 8GB of memory. Seems like 4GB of space is a lot for a single program to be running.. A bummer I'll have to save up for more memory.
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I am trying to install final cut pro 6 onto my mac but a message keeps coming up saying its doesnt support a powerpc, anyone have any tips please?
If you have an Intel Mac and have recently upgraded to Lion or Mountain Lion; here is a post I made in another similar thread:
I do not have any experience with Final Cut, but if you have existing projects that you MUST access; then you are in need of a solution on your new iMac in Mountain Lion!
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. If your Mac will support it, restore OS X Snow Leopard;
2. If your Mac will support it, partition your hard drive or add an external hard drive and install Snow Leopard into it and use the "dual-boot" method to choose between Final Cut Pro or Lion/Mt. Lion;
3. Purchase a used Mac that will run Snow Leopard (with the optional Rosetta installed) and continue to run FCE on that Mac (you can actually use Screen Sharing with a "headless" used Snow Leopard Mac Mini and use the screen from your other Mac to view and work FCP in the Mac Mini environment);
2. Upgrade to an Intel compatible version of FCP (such as FCP X) and hope it converts your existing projects to its newer format correctly. There is much debate that the newer version of Final Cut are eliminating many needed features; for example Final Cut Pro X vs. Final Cut Pro 6 -- many users are staying with version 6;
3. Install Snow Leopard (with Rosetta) into Parallels and then install FCE in the Snow Leopard environment:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439
NOTE: STEP ONE of the instructions must currently be completed on a Snow Leopard or Lion Mac and the resulting modified Snow Leopard.cdr install file can then be moved over to your Mountain Lion Mac for completion of the remaining steps.
NOTE 2: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization. -
I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support. I've eliminated previous versions of the application because they were US-based versions and I'm now living in Australia. I checked Flash and it seems to be installed correctly. what am I doing wrong?
Hi Laura ,
Could you please elaborate about the issue and also about the error message?
What does it say except contacting the support?
Is it something to do with Licensing and Activation of Acrobat DC?
Also please update us from where are you trying to download Acrobat DC?
I would recommend you to follow these links download Acrobat DC and see if you still face any challenges .
If you want to opt for perpetual ,follow this link .
Download Acrobat products | Standard, Pro | DC, XI, X
And if you wish to subscribe for Acrobat DC .Kindly refer this link .
Download Acrobat DC (Continuous) | Enterprise or VIP
Regards
Sukrit Dhingra
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