Im trying to install new flash player

im trying to install the new version of the flash player. i go through the easy to follow steps and it starts downloading. when it gets to 50% it keeps saying must close internet explorer first. but i dont have any windows open except the one showing the download. what am i missing or doing wrong?

http://forums.adobe.com/message/5266110

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Jilly love wrote:
I am trying to install Adobe flash player and need to "close Live messenger" How do I do this? I've tried uninstalling it but Live messenger isn't on the list of programs.
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I am trying to install adobe flash player and I keep getting this error when it tries to retrieve the download
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What is your operating system & version?
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[topic moved to Flash Player forum]

Trying to install adobe flash player

I am trying to install adobe flash player it gets to 50% complete and tells me i need to close internet explorer and smile box tray but they are not open and it will not install.

http://forums.adobe.com/message/5266110

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Want to instal new flash player but its asking for a password - what password

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Forgot Your Account Password
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I had to buy a new Mac Book Pro. When I tried to install Adobe Flash Player, I couldn't get into it with any of my passwords. Can I reset my password and if so, how do I do that? Thanks

I had to purchase a new Mac Book Pro. When I tried to download Adobe Flash Player, it wouldn't take any of my passwords. I had to change my Apple ID last week, but nothing worked. Can I reset my Adobe Flash Player password and if so, how do I do that? Thanks

Hi Donna,
Please see What userid & password do I need to install Flash Player? for info on the password being requested.
Maria

Installing new flash player?

Please can someone help me? I've been trying to install the new flash player 11.7 for days and it refuses to install. I have internet explorer 9 64-bit, windows 7. I've tried everything that everyone has said. I've turned off my firewall, enabled scripting, disabled active x filtering..etc. Everytime it's the same message, Unable to find reliable source. I've also tried downloading the offline installer and I keep getting the message, Installer interupted. The download time kept going up from an hour to 2 hours etc. Then it would say interupted. I have dial up so I wonder if that has something to do with it. Has anybody else had this problem and if so what did you do? I've even tried turning off my antivirus settings. Help someone!

Yeah okay that didn't work. The download countdown keeps going backwards. Instead of counting down the time of download it keeps going up and up. Until eventually it says download interupted. I really don't know what the problem is. I downloaded the uninstaller just fine. So why can't I download the installer? I've had older versions of adobe with no problem, but this new one just doesn't want to download. It sucks because it cuts into my youtube addiction. How do I look up the log install files?

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I no very little about computer support and have little knowledge of attempting to navigate around the computer trying to correct errors.
I switched from IE 9 to Fire Fox, and now I cannot use videos, because I keep getting alert that I need to upgrade to new Adobe Flash Player. I have tried doing this all day. I get to the download, and confirm to download the new Flash Player upgrade. A prompt comes up to SAVE the file which I do. Sometimes it says Fire Fox not responding, and other times it seems to work. Then I get a prompt to RUN the new program via the download. It does not download. When I hit RUN again, it says that two consecutive downloads are now occurring. It is not running and completing the upgrade.
I searched trobuleshooting tips and it said to uninstall any prior Flash Player programs. I believe I did that.
The whole process of downloading starts over and still nothing.
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I am getting out of my league as to what to do next and how to fix this issue.
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This is turning into a mess for troubleshooting.
I click on the link to see what version I have and this appears:
Windows
Internet Explorer (and other browsers that support Internet Explorer ActiveX controls and plug-ins)
10.3.183.10
Windows
Firefox, Mozilla, Netscape, Opera (and other plugin-based browsers)
10.3.183.10
Is this my version?
What's the next step?
Somebody should know the correct procedures to follow. The step-by-step listings for troubleshooting keep leading me into a circle of download and SAVE....double-click and RN....and then nothing.
Need help here.

Im trying to install new flash player

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