Im trying to purchase a game but can't remember how I answered my security ?'s

Im trying to purchase an app but I cant remember how I answered security ?'s so its blocking my purchase.   How can I reset security answers?
dianne

Check the AppleCare number for your county here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

Similar Messages

  • HT201303 what do I do if i can't remember how I answered the security questions?

    What do I do if I can't remember how I answered the iTunes security questions?

    Try this Discussion...
    https://discussions.apple.com/thread/4305745
    And/or see the More Like This section on the right.

  • HT201303 I can not remember how i answered my security questions

    how can i change my security questions. I can not seem to rememeber my answers to the questions.

    did you figure it out yet? because i feel no one is helping me thanks

  • I'm trying to restore my 3GS but can't remember the password, I don't want to do a complete restore as I'll lose all my data. HELP!!

    I'm trying to restore my 3GS from a previous back-up point on my PC, but I can't remember the password and if I wrote it down I can't find it. I don't want to do a complete factory restore as I'll lose all my data (phone numbers etc) and I still won't be able to access the restore data. Can anyone help?

    If you forgot the passcode for the lock screen, follow this article, connect in recovery mode iOS: Unable to update or restore and restore:  iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    If you can't remember the password for your encrypted backup, you'll have to start all over again:
    iTunes: About iOS backups
    iTunes and encrypted backups
    In the iTunes Summary screen, select "Encrypt iPhone backup" if you want to encrypt the information stored on your computer when iTunes makes a backup. Encrypted backups are indicated by a padlock icon, and a password is required to restore the information to iPhone. You may want to write down the password for your backup and store it in a safe place. If you use a Mac, when you set a password you can select to store the password in the keychain. With iOS 4 and later, you can transfer the iOS keychain backup to a new device if you encrypt the backup.
    Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
    If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device.

  • HT1937 im living in lebanon. i got a giftcard from my cuzin in australia. i redeemed the card in my account but when i tried to purchase something i found ouf that i need to answer my security questions which i forgot

    what can i do if i forgot my security questions and i want to use my redeemed card
    <Title Edited by Host>

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • I need to cnage my camera roll pictures back to 'moments' but can't remember how to do it.

    I need to change my photos on my iphone, they are currently as one big group but would like to change it back to 'moments' so I can clearly see when and where the photo was taken.

    Open your Home library (not the root library), Application Support/Final Cut Pro/Layouts. Drag the folder to the trash. Npw re-launch the app.
    Just to add…your subject line doesn't seem to  agree with the content of your post. If you can't remember your Apple ID, contact Apple.
    Russ

  • HT5624 trying to reset my password but can not remember my security questions and the email that it says to send to is my old email, i have changed it on id page

    trying to reset apassword because for some reason now i can not sign in. when it asks for security question i cant remember them but the email it wants to send answers to i no longer have. i chnged it on id page

    Hi there,
    You may find the article below helpful.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    -Griff W.

  • I'm trying to pay my scheduled payment for my icloud account with an itunes card not a credit card Ive done it before but can't remember how

    How do you pay for your icloud account with an itunes card ?

    I don't have a credit card on file because I don't want my kids using it or accidentally using it.  I always buy itunes cards for this reason.  I refuse to put a credit card on file for this reason. I hope Apple thinks about this and puts this in consideration.  I don't understand why I can't put a itunes card on file just like a credit card? 
    Thanks for you help,
    Jennifer

  • HT1364 My computer running Windows Vista has recently starting closing ITunes down because DEP odentifies a problem.  I tried to shut off DEP but can,t.  How do I get I tunes to work?  It used to.

    If I can,t get it to stay open, I will lose all my music.

    Try updating your QuickTime Player to the most recent version. Does that clear up the DEP errors in iTunes?

  • How do i add my name to show in the menu bar, i had the date, time and my user name showing in the menu bar before, but can't remember how to do it. Thank you.

    I'm having trouble figuring out how to add the user name in the menu bar. I used to have it showing along with the time & date etc. But i've looked everywhere trying to figure out how to do it. Any help would be gratefully appreciated.
    Thank you.

    The following is old but may still be valid with Yosemite (it addresses how to remove the name but indirectly also how to display it): http://osxdaily.com/2012/01/10/remove-user-name-from-menu-bar-os-x/

  • Like what I did, but can't remember how I did it.

    I'm new to PSE 8, so I'm just playing around with the software.  I edited a picture in the Enhance, then Adjust Color then Replace Color menus after creating a Layer.  It somehow changed it to look Andy Warholish.  The original white background and my daughter's skin is now bright blue, with bright pinks and oranges hilighting my her hair.  I did something with the dropper and the color palette while in Replace Color and I love the look, but now I can't duplicate the effects.  Does anyone know how I can backtrack through a finished picture to see my work flow or edit history to see what I've done?  Thanks!!

    If the image is still open, you can use the Undo History Panel (window>Undo History) to see the steps you took, although not the settings (unless you slide back to each step and then you can see where things are). Once you close the image, there's no record anymore. Some people make a separate layer and keep a text record there for future reference.

  • My main library is stored in my G:drive, but can't remember how to open iTunes such that I can reselect/designate that library as the main, rather than my laptop temp library... any advice?

    Just sorted.

    Unfortunately I don't have first hand experience with the Lacie device but reading your question you said you installed the Seagate media app. I checked the App Store and there is also a LaCie app by Seagate. Check also the link below. I,m going to ask the hosts to move your question to the iPad Forum, hopefully someone has an answer for you.
    LaCie Media by Seagate Technology https://appsto.re/us/XWzOZ.i
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  • Okay I know i've done this before but can't remember how I did it.

    I want JUST THE AUDIO from one of my event clips to put with one of my project clips. This has nothing to do with detaching audio from the clip. I just want to 'copy' the audio.

    Make sure that you move the detached audio track so it is connected with another clip before your delete the clip else the audio track will go too.
    Geoff.

  • Very much dislike 5.0, would like to return to 3.8.6 I was using, or whatever it was below 4.0. I made this same mistake when 4.0 appeared but can't remember how to get back to old version.

    Just want to know how to return to old version. Thanks for the help.

    Rune, now that you've upgraded, unless you had the older OS on your PC, I don't of a way to determine the earlier OS version.
    If you did, it would be located on your PC at c:\program files\common files\research in motion\Shared\Loader Files
    The latest version of the 4.6 software for the 8520 is located here:
    http://www.blackberryforums.com/general-8500-serie​s-discussion-gemini/214971-os-8520-4-6-1-470-4-6-1​...
    1. Delete the newer OS from your PC by going to Control Panel >Add/Remove Programs.
    2. Then download and install the older version of the OS.
    3. Install the older OS to the PC by running (double clicking) the file you downloaded.
    4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
    5. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • HT4623 hello I hope you can help?, I'm trying to download a game but I need to agree to the new apple agreement how do I do that?

    Hello Im trying to download a game but I need to agree to the new apple agreement, how can I do this?

    Reset your Apple ID password, instructions here >  Apple - My Apple ID
    Then launch iTunes on your computer. Then from the menu bar click Store / View My Account / Edit Payment Information.
    Make sure your billing information is correct including the expiration date for your credit or debit card and the security code then click Done.
    Restart your iPod. Try downloading an app.
    If you are using a credit balance from an iTunes gift card make sure there are sufficient funds to cover any purchases from the account area in the iTunes store.

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