Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.
Similar Messages
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I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.
Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb -
I just added $50 to my itunes account but when i go to buy something, its asking me to answer so many questions, i answered them right and im still not able to purchase something. Please Help!
Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help. -
I have $15.11 in my itunes account but when i try to buy songs it won't let me. Can anyone help me?
I have $15.11 in my itunes account, but when i try to purchase songs it asks me if I want to buy it and i say yes then it sends me to a credit card form. How can i fix it so that i could buy it with the $15 that i already have?
Sales taxes are based on your location as purchaser. I'm sure you can find the sales tax rate in your area.
Regards. -
It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information. I want to use the gift card not pay for it from my credit card. Help!
Get on a computer with iTunes. Click on your email in the iTunes Store, and hit account. Change billing info to None as card type, make sure billing address is correct, and hit done. It will then save, and allow you to make your purchases.
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Ihave a $70 credit in my itunes account but when I purchased an album last night itunes charged my credit card, not my itunes account. How do I get this reversed
How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review the account then see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter your credit card details - you should be able to remove it after entering it. -
If you have a balance, how do you spend the rest of it with out having to put in your credit card info?
Among other things iTunes uses your credit card to confirm that you are a resident of the same country as the store you are using. Occasionally it may ask for you to confirm the details and "prove" the card by putting on a holding charge which it later releases. If you have credit in the store that should be applied to any purchases first, even if iTunes asks you to confirm your details. Your listed credit in the window can become out of date if you use more than one computer or device to make purchases. Signing out of your account, then back in, should refresh the balance.
tt2 -
I have money in the itune account, but when i go to buy music it won't let me buy. why is that?
Whenever i redeem a itune card, i have trouble buying the music from itunes. I have money in the account now, and i can't buy music at all. What is the best way to fix this problem?
What kind of trouble do you have?
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I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?
filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference. -
I have a credit in my itunes account, but when I click on "redeem" it asks me to enter a gift card or download code. what are the steps to go in and be able to redeem the credit I have? If I go to an album that I want to use my credit on, the only choice I am seeing is to use the credit card on file. Help!
It says at the top under Redeem after I touched that:
$14.73
Account: [email protected] (my account name)
Enter your Gift Card or Download Coad -
Hi I am trying to sync my ip3 but wont allow me to transfer music purchased on the phone to itunes on the laptop. States I have 5 authorised computers on my account but when i logg into my itunes account it only identifies 1 so i carn't deactive all to start again? I am trying to backup data fom myip3 to put on ip4 so carnt even complete sync atm Any ideas on what to do??
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.
If your sister doesn't know the password for her old ID, and if her old ID is an earlier version of her current ID, she needs to temporarily recreate the old ID so you can delete if from your phone using her current password. To do this, have her go to https://appleid.apple.com, click Manage my Apple ID and sign in with her current iCloud ID. Click edit next to the primary email account, change it back to her old email address and save the change. Then edit the name of the account to change it back to her old email address. You can now use the password for her current ID to turn off Find My iDevice on your device, even though it prompts you for the password for her old account ID. After you do this, Next, have your sister recreate her current ID again by going back to https://appleid.apple.com and changing her primary email address and iCloud ID name back to the way it was.
Then your can save any photo stream photos that you wish to keep to the camera roll on your device, then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted. You will be prompted to either keep or delete the iCloud data from your device. If the data is already in another account you can choose Delete. If you need to migrate it to another account, choose Keep, then choose Merge when signing into the new account. -
I have bought a dvd of photoshop elements 12. I have installed it both as the licensed version and again as a trial version. I can open organiser but when I try to open editor it asks me to sign in. Ive tried it with my ID and also tried creating a new ID with another email address. However i cant get past this screen - it just freezes and wont load or do anything.
Hi,
Can you please elaborate what happens when you try to Sign in?
Also , Can you please share the following logs at [email protected]:
Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
Thanks,
Shikha -
How do I use the itunes credit I have on my MAC? I received a gift card and loaded it on my MAC. I want to buy itunes. When I go to check out it asks for my credit card info. How do I use the credit?
Purchase and Redeem an iTunes Gift Card.
How to Redeem a Code > http://support.apple.com/kb/ht1574 -
Hi I’m Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I used for opening my account.
Then I send it to the suppler where purchased this phone they told me there is no way to fix this unless I give them the Id and password .know I don’t know where I can go because in my Location nobody know how to fix this problem.
At less I don’t know what I can do to fix this problem because I use this phone for my work and All my data and phone number in side this phone
Notes :- I have all the document ( invoice and box for this phone )which say that I phone for me .
I hope to get any answer from your good site other whys this phone will be useless for me
Thanks .
<Email Edited By Host>If you can't remember your apple id or password then sadly that phone has been bricked, without that infomation te activation lock cannot be removed by apple or anyone else.
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