Im trying to purchase photoshop and its telling me my billing address doesnt match my credit card, but it does match
im trying to purchase photoshop and it keeps telling me the billing address doesn not match my credit card, but i assure you it does match . im a little confused. photoshop is for a buisiness and i can ot wait till tomorrow to get someone on the phone, i need it up and runnig todya. please help..thanks
First check and if necessary edit your account information.
Adobe ID
Then open a Chat session with Customer Service. Contact Customer Care
Similar Messages
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HT3621 I purchased itunes and its telling me to contact itunes support need help to register my ipod
I purchased itunes..im trying to register my ipod and its telling me to contact itunes support i need help?
Contact iTunes like the message said. See:
Contact iTunes -
I have been making in-app purchases with PayPal for over a year. Now I cannot. I changed my payment method to Credit card, but still can't. I can purchase music in itunes but no game purchases. My ID was disabled after a paypal dispute but after an entire evening on the phone with support and security, that was resolved. Any suggestions? If I have to spend more time on the phone with support, I will. But I would rather not.
Not clear what you mean by iTunes help. You can contact iTunes support by:
Apple - Support - iTunes - Contact Us -
.
Email them and they will respond. Click on the link on the right side "Contact iTunes Support" on this web site. It is pretty self explanatory in the next screen after you click on the link.
http://www.apple.com/support/itunes/contact/ -
In making my apple id ready to using app store and itunes i tap on the none in the credit card but it say me contact itunes spport to solve this problem what have I do ?
credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records -
i upgraded to lion when it first came out but today i tried to open my photoshop cs2 and its telling me the powerpc applications are no longer supported is there any fix out there for this
Lion is Not compatible with PPC (Power PC) based software, such as your older version of PhotoShop. Your choices are you can either upgrade to the newer version of PhotoShop, or you can backup your data and apps, erase your harddrive and reinstall Snow Leopard.
Hope this helps -
Trying to download my photos on photoshop 12 and its telling me "catalog is currently locked by anot
trying to download my photos on photoshop 12 and its telling me "catalog is currently locked by another process" it was ok the day before. how do I fix this problem
If it says it is temporarily being modified than you should wait until tomorrow or later tonight. If it keeps happening, try downloading something else. If it has the same message, it is probably a problem with iTunes on your iPod. If it downloads regularly, there must just be a problem with the album.
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I am trying to purchase some applications and its telling me to contact Itunes support
I am trying to purchase some applications and its telling me to contact Itunes support
OK, then I'd suggest you do what it says and contact iTunes Support (posting here is only contacting your fellow users, in case you thought you'd get to iTunes Support here). Click the Support tab above, then look for the Contact Us section in the middle of the page.
Regards. -
i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer
Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W. -
I'm trying to update a game and its telling me I need to view my billing.i check my billing and it isn't giving me a none option. It's forcing me to put a credit card in, in order to update a game. Help please:(
Well, that is probably becasue you owe a debt or something similar.
Check with
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
IM TRYING TO DOWNLOAD 10.4 AND ITS TELLING ME WHEN IT INSTALLS. IT SAYS ERROR PLEASE GO TO TOOLS> DOWNLOAD ONLY AND DOWNLOAD MANUALLY. WHY??????????????????????????
I have absolutely no idea how you ever got it to run in 10.6 at all. PSE 4 stopped being able to be installed back around 10.4 and stopped working altogether in 10.5. It was never compatible with 10.6 unless you were also running something like sheepsaver. It cannot possibly be installed in 10.9. You need a newer version. PSE is up to PSE 12, but versions 6 and up are compatible with 10.9, at least so far. The more recent the version you upgrade to, the longer it will work.
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Hi. Im trying to access my itunes account through my phone and its telling me to answer security questions to verify my account. I cannot remember my passwords for the 2 questions. Is there a place online that i can reset those?
Hello AndiHouse,
Thank you for using Apple Support Communities!
According to this article, Rescue email address and how to reset Apple ID security questions http://support.apple.com/kb/HT5312:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Click the link above, and contact the iTunes Store support team directly for assistance with resetting your security questions.
All the very best,
Sterling -
hello i was updating my ipod 5 to ios 8 and when it was in the middle of updating it came up that i had to connect to itunes and i have done so and its telling me to restore it and i have tried many time to and its not working. So what to i do??
What exactly happens when you try to restore via iTunes?
Error messages? -
I want to download apps it tells me to review my account. when i do this it asks for my bank details i put them in and its telling me there wrong when its not.. how do i fix this?
What sort of card are you trying to add ? There have been a number of posts recently from people having debit cards declined, so I'm not sure if they are still accepted in the store - they are not listed on this page as being a valid payment method.
If it's a credit card then is it registered to exactly the same name and address (including spacing and format) as you have on your iTunes account, and you are currently in that country ? If it is then you could try contacting iTunes Support and see if they can help with it's not being accepted : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
i just plugged my iphone in to download some pix to my computer and my phone is now showing a plug with the itunes icon and its telling me I have to restore my phone and will lose all my data. *** is going on and how can I go back?
"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one.
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