Im trying to restore my imac as im selling it. Ive followed advice from the internet where when you start it hold down on 'alt' until 2 disks appear but this never happens. I went into Disk Utlity to earse but the earse button is shaded out so it wont let

What OSX was installed when you purchased your Mac? Even though it was installed you should have received the install disk(s) as the Utilities are on those.
If you do not have the install disk you can try contacting Apple and see if they can supply one,(explain you never received at purchase) you will need the build info of your machine, which can be found by clicking the Apple logo in the menu bar>About This Mac>More Info, and it should be in the first window under hardware overview. Model Identifier.
Customer Support:
800-767-2275
Erase instructions
http://support.apple.com/kb/HT3910

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When I try to print pictures from Iphoto 11 I get a message saying no themes are installed and I cannot print. This never happened on previous versions of iPhoto.

When I try to print photos in Iphoto 11 I get a message saying there are no themes installed and it will not let me print. This never happened in previous Iphoto versions and there is no link to get themes. How can I get these themes?

Reinstall.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

HT201250 I backed up my iMac with a "WD My Passport" using the Time Machine option and tried to restore my iMac but it only saved my applications none of my documents, photos nothing else! What happened?

I backed up my iMac with a "WD My Passport" using the Time Machine option and tried to restore my iMac but it only saved my applications none of my documents, photos nothing else! What happened?

There should be two sparse bundles on the TC, one for each Mac. If you click the TC in a Finder sidebar, you should see something like this (in Column View):
If you see the sparse bundle for the iMac there, but not on the window where you do a full system restore (after starting from your Recovery HD or OSX Install disc), they may be corrupted (especially if your iMac was failing at the time of the last backup).
Try repairing those backups, per #A5 in Time Machine - Troubleshooting.
Then try the full restore again, per Time Machine - Frequently Asked Question #14. Note that if you suspect problems on the most recent backup, you might want to select an earlier one.

I updated my iMac to lion and now when i leave my desktop and it goes into stand by it like a picture is taken of the screen and when i want to log in the mouse point removes pixels so i can get to the user login screen this never happened ith snow leopar

i upgraded my iMac to lion and now when i leave my desktop and it goes into stand by mode, its like a picture is taken of the actice desktop and when i want to log in the mouse point removes pixels so i can get to the user login screen this never happened ith snow leopard. does anyone else experience this and is there a fix?

I have an iMac 8, 1 that I upgraded Leopard to Snow Leopard. It was totally updated with the latest from Apple when I bought and tried installing Lion. The upgrade failed, shot my OS and I couldn't boot. Had the constant spinner on a grey screen.. did a format of the drive, hdd repair and everything came back clean... got back to Snow Leopard and all the updates on it again and then retried the Lion thing... same bs... dead duck. Crashed my system one too many times. I can't see where a few small changes, mostly app related can be classified as an OS upgrade and is not compatible with my iMac. I have the stuff running on my Mac Pro but have yet to notice anything impressive. I've always used F3 and really didn't require Mission Control. Just open you app folder for launch pad... duh? I use the hot corners anyhow. As far as Safari is concerned... as a power user, Apple missed the boat on that for me.. full screen etc.. Wow. I don't like the new Mail either..
As you can see/read, I'm less than impressed with this release from Apple but I own so many of their products that I will have to put up with it for now... somehow the MS logo should apply to this release Steve.

HT1750 I tried to restore my iMac with my MacBook Pro Cd's but the computer say that the cd is not supported on the iMac,Now it does come out because there's no eject button on the screen.How could I take it out an how could I install the OS X Lion ok wit

I tried to restore my iMac with my MacBook pro CDs but it's seem it got restored but it say this cd is not supported on this iMac, What could I do to take out the disk?

Also, if you have Lion on the computer. You have a recovery partition on the drive. On startup hold down 'Control' to bring up your startup menu. Select "Recovery HD". That's how you get to it. Lion's recovery partition acts as the installation discs that came with all previous versions of OS X.

I can't seem to reinstall OS X Mavericks after trying to restoring my IMac it said, "Could not find installation information for this machine."

I can't seem to reinstall OS X Mavericks after trying to restore my IMac to factory settings. It said, "Could not find installation information for this machine."

Recovery Partition – Recreate Without Reinstalling
Recovery Partition – Recreate Without Reinstalling (Requires Installer)

Trying to restore after getting a new hard drive. I can see the backup on the Time Capsule and on the correct date but it is Greyed out. That is it wont let me open it and restore the machine. Have tried also Migration Assistant, no luck.

Trying to restore after getting a new hard drive. I can see the backup on the Time Capsule and on the correct date but it is Greyed out. That is it wont let me open it and restore the machine. Have tried also Migration Assistant, no luck.

https://discussions.apple.com/thread/5210788?tstart=0
At startup hold down the Command+Option/Alt+r keys until you see a globe on the screen. Then use disk utility to partition and format the drive HSF+ and then select Reinstall Mac OS X. whatever version of OS X that originally came on your system will be installed and then you can upgrade back to Mavericks.

Had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I rest

I had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I restarted the computer and tried again to run Photoshop and the same error message appeared. The message was followed by a message that stated that I needed to contact Adobe technical support and mention Error: 150.30. I need Adobe technical support to provide me a solution for my problem so I can continue using my Adobe products installed on my computer.

Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
If not, you must reinstall your CS4 suite. You don't need to delete your preferences, so it should be the same as before.
Error "Licensing has stopped working" | Mac OS
Gene

When I try to migrate from imac to macbook pro my user account says this user needs attention before migrating. My e-mail does not migrate in the process. this never happened before i updated to Maverick

When I try to migrate from imac to macbook pro my user account says "this user needs attention before migrating". My e-mail does not migrate in the process. This never happened before I updated to Maverick. I have repaired user permissions but this not make any difference

Just a Follow-up - the migration went fine. The migration did not import Little Snitch, Flip4Mac and DivX, stating they were incompatible. It also reported that Intego Back up Assistant has improper security setting (which I have not yet investigated).
I am encountering small problems. Safari would not open embedded pdf documents and instead showed a black screen. This was fixed with instructions found at http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html and it now works fine.
Importing 17 years of old mail from Eudora to Apple Mail was time consuming. mostly because of the pre-migration preening i did, but using Eudora file cleaner before the migrtaion helped a lot.
I amy find some more glitches, but so far everything seems to be working.

HT201401 I had restored my iPhone 4 but after restore my camera can't function well after take picture from the camera it's didn't display in the Photo Gallery even can't take a video record,how to solve this?and i had tried to restore again,still the sam

I had restored my iPhone 4 but after restore my camera can't function well after take picture from the camera it's didn't display in the Photo Gallery even can't take a video record,how to solve this?and i had tried to restore again,still the same
kindly reply and fix this for me
reply to my email,tq

Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.)

I'm looking to use Bootcamp on my iMac 24". If I download Windows 7 from the Windows website, can I properly install it to my Mac? Do I need the disks instead?

I'm looking to use Bootcamp on my iMac 24". If I download Windows 7 from the Windows website, can I properly install it to my Mac? Do I need the disks instead?
I'm hoping to download it from their website because I can pay $30 for the student discount instead of $119...

When burning the .iso file to a disc restrict the burn-speed to 2x
Otherwise the disc will most likely not work.
It's a common phenomenon on Macs.
Regards
Stefan

I am trying to install Iphoto on my new MacBook Air adn the install button is grayed out Any suggestions

I am trying to install iphoto 09 on my new MacBook Air and the install button is grayed out. Both for installation and custom install. Is there a problem that I am not aware of?

Check for receipts
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store you can find it in your Purchases List.

I have iphone 4g and have updated to ios6 an updated itunes 2, but while sync itunes freezes and iphone is not sybc fully, finally i have to disconnect my iphone for itunes to shunt down. Can some one please tell why this is happening?

I have iphone 4g and have updated to ios6 an updated itunes 2, but while sync itunes freezes and iphone is not sybc fully, finally i have to disconnect my iphone for itunes to shunt down. Can some one please tell why this is happening?

I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems.

I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?

I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?

Isn't that only used when a PC will not boot?
What options does booting with this give me?
Thanks
JK MCP
Hi,
USB recovery disk was used to recover your system when it encounter problem. You can try to use it to fix your problem instead reinstall system. However, there is no method to keep your program whenreinstall system.
Roger Lu
TechNet Community Support

I just updated my iPhone 6 to IOS 8.3. My safari will not let me search anything. If I type in a website URL, the Go button is greyed out. If I type in something to search on google, I press Go and nothing happens. Does anyone know how to fix this?

I just updated my iPhone 6 to IOS 8.3. My safari will not let me search anything. If I type in a website URL, the Go button is greyed out. If I type in something to search on google, I press Go and nothing happens. Does anyone know how to fix this?
I have cleared history, reset my phone, tried using wifi and mobile data.

I have this problem too and have tried all suggestions to fix, with no luck.
Safari did work for a short time by switching to Private, but stopped working soon after

Im trying to restore my imac as im selling it. Ive followed advice from the internet where when you start it hold down on 'alt' until 2 disks appear but this never happens. I went into Disk Utlity to earse but the earse button is shaded out so it wont let

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