Im trying to set up my new 5s from a icloud backup on my 4s. when i my 4s backup is gray and i get msg: "No iCloud backups are compatible with the version of iOS (7.0.6) on this phone. 4s iOS is 7.1 with no update available

Trying to set up new 5s from icloud backup on 4s. when i select "restore from backup" the current backup on my 4s (today) is gray and cannot be selected. the msg on the bottom: "No icloud backups are compatible with the version of ios (7.0.6) on this phone. 4s ios is 7.1 with no updates available. help?

You will have to first update your new iPhone 5s to iOS 7.1 before you can use your iPhone 4s backup.
Set it up as new, do the update (Settings > General > Software Update) and then re-enter setup by erasing the phone (settings > General > Reset > Erase all Content and Settings).

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TS4036 I've got a new iPad I'm trying to do an iCloud back up but keep being given the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad. How do I restore I cloud on my new device?

I've got a new iPad and am trying to do an iCloud backup but keep getting the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad.
How do I restore info from iCloud onto my new device?

You would have to update your device first, before you can restore your iPad from your backup. Resolution: set it up as anew device, then update your device to the latest version "Settings > General > Updates", then reset your device again "Settings > General > Reset > Erase All Content and Settings" and then after the iPad restarts again, choose to restore your device from your backup.

Trying to back up iCloud from a lost iPhone 5 to a new one but Choose backup option says "No iCloud backups are compatible with the version of iOS (7.1) on this iPhone" previous phone was at version 8.1.3

I recently lost my iPhone 5 and purchased a refurbished one on line, I'm trying to backup by iCloud to the new phone but when I get to the "Choose backup" screen I'm told "No iCloud backups are compatible with the version (7.1) on this iPhone". My previous iPhone had up to version 8.1.3. Now I'm stuck in the backup screen and can't get back to settings. How can I finish the backup and how do I get out of backup mode to possibly update to the version I need?

Hi AppleRobertion,
What you are going to need to do here is update your iPhone's version of the operating system to a version at least as new as the one on your backup - iOS 8.1.3. To do this, follow the directions in this article -
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Specifically -
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Once the update is complete you should be able to restore from your backup.
Thanks for using Apple Support Communities.
Sincerely,
Brett L

TS2529 I am trying to set up a new iphone to my old iphone's settings. When i have tried to back it up it displays a error message saying that it cannot back up because the back up was not saved. Anyone have any ideas?

I am trying to set up a new iphone to my old iphone's settings. When i have tried to back it up it displays a error message saying that it cannot back up because the back up was not saved. Anyone have any ideas?

First backup the old phone to iTunes using right mouse click then backup after that restore from backup on the new device .

I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

UUpdate the new iphone to iOS 8.3 before you try to restore the backup.

Trying to choose iCloud backup on my new phone as I lost my previous one but it states"no iCloud backups are compatible with this version" therefore I can't set up my replacement phone! Any suggestions

Trying to choose iCloud backup on my new phone as I lost my previous one but it states"no iCloud backups are compatible with this version" therefore I can't set up my replacement phone! Any suggestions

You can't restore a backup that was made on a device running a more recent version of iOS. If your replacement phone is running iOS 6.0.1 and the one you backed up was running 6.1.2, for example, you would have to update your replacement phone before you could restore to the backup. If this is the case, update your phone by connecting it to your computer, and selecting Check for Update or Update on the Summary tab of your iTunes sync settings, update the phone and set it up as New. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens again and choose Restore from iCloud Backup. You should then be able to restore your backup.

TS4036 My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?

My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?

Welcome to the Apple Community.
Yes, update first, Settings > General > Software Update.
Then navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

HT4859 what does it mean if my new iphone says that iCloud backup are compatible with the version of iOS (6.0.2) on this iblePhone

I am trying to back up my fiels from old iPhone 3S to the new one I have just bought using iCloud and when I am doing it, my new iphone 5 is writing thet iCloud back-up are compatible with the version of iOS (6.0.2) on this iPhone. What does it mean?

I just worked on this same issue for someone else at work (iPhone 4 or 4S up to date). The iPhone 5 needs to be up to date to the newest version of IOS
Here is what I did:
1. Got into the iPhone 5 without using an account
2. After getting in, it shows that there is an update
3. Completed the update
4. After the phone rebooted, went in and completed a reset of the phone to factory
5. When it came back up followed prompts and was able to restore from iCloud backup.
Hope this helps

I am trying to restore a new iPad from iCloud but it is saying there 'are no iCloud backups are compatible with the version of iOS (6.0) on this ipad' my previous back ups had been iOS 6.1.2

Please help

I think that imobl hit the nail on the head.
The OP is trying to restore an iOS 6.1.2 backup on his new iPad that is only running 6.0. You can't restore from a newer iOS backup to an older iOS. The OP has to update the new iPad to iOS 6.1.2 and then it will work.

I can't restore my data from my iphone5s or ipad to my new iphone6, because it woulkd seem that none of the available backups from icloud are compatible with iOS 8.0.2, which is what the new iphone is running. (or so it seems).

Just received my iphone6, as my iphone5s gave up the ghost. Completely. I now want to restore everything that I had on my old phone to my new new one using icloud. However, when I arrive at the screen that asks you to select a backup version, it shows me a list, but then at the bottom of the screen there is a message that says that 'no icloud backups are compatible with the version of (8.0.2) on this iphone.' I also have an ipad, and both the 5 and the ipad were updated to 8.1. I did try to back up via itunes, but only got some of my photos's back and none of my messages, some of which had essential information on them. Anybody have any idea's? Any help gratefully recieved!

Your iPhone's iOS must be same or newer than the one in backups. In your case it is older so you need to update your iPhone and then recover it with backup.

I am trying to set-up a new iphone, have restored it through my PC

I am trying to set-up a new iphone, have restored it through my PC but when I try to sign into the icloud using my apple IDpassword the verification keeps timing out, can anyone tell me how to fix it?

Delete the iCloud acccount, then sign back in.

HT1218 I'm trying to set up a new iPad..it asks for my WiFi network.. I find the network..then it asks for information that I have no idea about: IP address, Subnet Mask, Routet, DNS, Search Domains, Client ID..also the headings are: DHCP,BootP, Static..c

I am trying to set up my new iPad. it asks for a WiFi connection.. I have one..then the next page asks for these things:DHCP,BootP,Ststic then IP address, Subnet Mask, Router, DNS, Search Domain, Client ID then HTTP Proxy I have no idea what any of this means...can someone please help me???

Thank you sooo much. I was so disappointed...I couldn't wait to get started with the new iPad..then ran into the problem. So simple. You made my day. Thank you for your expertise!!

I've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?

i've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?

Look at this support article:
http://support.apple.com/kb/ts2570
Ciao.

HT204053 Had trouble with my old account, reset my ipod touch and now cannot access the itunes store or anything; I am trying to set up a new account but am having difficulty! HELP!

I am having trouble reconnecting my iPod Touch to the network, iTunes store, etc. I tried to set up a new account and still am having difficulty, can anyone 'walk' me thru this reconnecting processess?

I had a similar issue and it was password case sensitive issue

HT204053 I have different icloud and iTunes id's and I want to do homesharing for all my devices. I'm trying to set up a new iMac but homesharing is not working. SHould it be the itunes or iCloud id?

I have different icloud and iTunes id's and I want to do homesharing for all my devices. I'm trying to set up a new iMac but homesharing is not working. Should it be the itunes or iCloud id?

Welcome to the Apple Community.
Preferably your iTunes account, but it shouldn't really matter for getting homesharing turned on, as long as it's a valid ID.

Im trying to set up my new 5s from a icloud backup on my 4s. when i my 4s backup is gray and i get msg: "No iCloud backups are compatible with the version of iOS (7.0.6) on this phone. 4s iOS is 7.1 with no update available

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