Im trying to update my iphone 5s to ios 7.1 but it just keeps sending me an error message even when i am plugged into itunes
Im trying to update my iphone 5s to ios 7.1 but it just keeps sending me an error message even when i am plugged into itunes
The exact wording of Error messages and Alerts are imperative in ascertaining your issue.
Clearly state the Troubleshooting Steps you have tried to Resolve it
Similar Messages
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I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?
You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.
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I get an error message with I try to plug into itunes;
This iPhone cannot be used because the Apple Mobile Device service is not started.http://support.apple.com/kb/TS1567
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okay, so i just updated itunes to 10.4.1 and noticed my iphone was still 4.2.10
but when i click update it says 4.2.10 is the current version....i want to update it to 4.3
can anyone help?If you have a Verizon phone, 4.2.10 IS the latest update. A cursory search of this forum would likely have gotten you the answer much faster.
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Is there a bug with the latest update to iTunes because I am unable to install it, I get constant error messages if I try to open it after installing
Hey there Mambo822,
It sounds like you are unable to open iTunes after installing a recent update. I would recommend the troubleshooting in the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!
you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808 -
How can I retrieve photos when it says my cloud and iTunes backups are empty or not backed up?
When I tried to update my iPhone 5s to iOS 8.1, I was forced to choose to restore or back up. Back up wasn't working so I had no choice but to restore. I lost pictures over the last two years. When I tried my cloud, there was nothing. I would get notifications that my cloud was full, but I thought there would at least be some photos in there. When I tried to restore a back up, it said the last time was two years ago. I thought when you're on wifi, it automatically backs up. I've charged my iPhone into my Macbook a bunch of times, so something should have backed up. Is there any hope for my photos?Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
I'm trying to update my iPhone 4 from iOS 5.1.1 to 6.1. When I try to do this using iTunes on my MacBook Pro (OS X v 10.5.8), with my iPhone in its cradle, clicking the "Update" button in Tunes gets a message saying "This version of iTunes (10.6.1) is the current version." I can't get the iOS update to download.
When I try to update to the iPhone directly, I get a message saying "iOS 6.0.1 failed verification because you are no longer connected to the Internet" at the Verifying Update step. I noticed that this message refers to iOS 6.0.1, even though I want to update to 6.1. It is possible that, a few weeks ago, I may have downloaded but not installed v 6.0.1.
Thanks for any help with this problemI tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback. -
How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" and my iphone is without service. While i am trying to activate my ihone on wifi also it doesnt saying servers are temporary unavailable try after sometime. Kindly suggest
It sounds a lot like your phone was hacked or jailbroken to unlock it prior to your trying to update it.
If that is the case, it is nowpermanently bricked. -
How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" and my iphone is without service. While i am trying to activate my ihone on wifi also it doesnt saying servers are temporary unavailable try after sometime. Kindly suggest
tariqrehmani wrote:
How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. ...
The iPhone 3G is Not Compatible with iOS 6...
It also appears that your phone may have been Hacked and / or Jailbroken...
If this is the case... you are out of luck... Because...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
Why Jailbreak is Not Supported > http://support.apple.com/kb/HT3743 -
Trying to update my iphone 3G from iOS 4.2.1 to 4.3.5, help?
I tried to update my iPhone 3G from iOS 4.2.1 to 4.3.5, but iTunes says that 4.2.1 is the current version even though it's not. why is it not letting me update the software?
oh ok. thank you! hopefully the iPhone 5 comes out soon so I can get a new phone and finally be able to use the new apps I need...thanks again!
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i was trying to update my iphone and it downloaded the software but when it went to install it it turned off and wont turn back on and says i need to connect to itunes and ive tried but itunes doesnt recognize its there
Connect in recovery mode and restore, as described in this article:
If you can't update or restore your iOS device -
I'm trying to update my iPhone 5 to iOS 7 through iTunes. I get a pop out saying that I need to update to the latest version of iTunes. The problem is that I already have the latest version of iTunes. Is this a sign of overwhelmed servers or is this something different?
Any information would be greatly appreciated.
Thanks.Go to iTunes.com, then click on Download iTunes on the top right area, then on the next screen make sure it states iTunes 11.1 on the left side and email is not necessary then click on download now in the blue button. Issue should be resolved
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I am trying to update my iphone to the latest software version, but am getting a message saying 'make sure your network settings are correction and your connection is active'. i know my connection is active, so how can I fix this problem?
Hi there pamela123456,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W. -
I'm trying to update my iPhone 5 to IOS 7 through iTunes. I get a pop up saying I need to update my iTunes to 11.0.5 before I can update my iPhone. The problem is my iTunes is current, and no update for iTunes is found. Any one have any suggestions?
I had the same problem. My phone wasn't finding it so I tried plugging it into my laptop and it said I needed the latest iTunes which I already had.... I unplugged my phone from my laptop and did a soft reset to my phone (hold down the lock button and home button at the same time until your phone turns off) once it turns back on you should find the update... Click general... Software update. Worked for me!
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