Im trying to update my ipod touch but it tells me that it was corrupted what do i do?, im trying to update my ipod touch but it tells me that it was corrupted what do i do?
im trying to update the ipod touch but it tells me that its been corrupted what should i do?
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer
- Try when connected to another network
Similar Messages
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My iPod touch was recently stolen and I have been trying to find it on iCloud but sadly it has not connected to the internet at all so I have not been able to track it.What should I do?
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?
Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution. -
My iphone was updating to ios 7.0.2 and then i went in to itunes recvery mode now i tried to recover but it says that the host is unavelible so what can i do?
Hi there,
You may find the article below helpful.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W. -
I tried to update my iPhone 3GS with iOS, data was restored but on continue with activation in the iTunes stores, it is replying "We're sorry, we are unable to continue with your activation at this time." what could be the reason?
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea. -
I tried to update my iPod 4th generation while it was charging and when I came back to check on it the screen was red and it wouldnt go off, and my ipod wasnt charging like it was supposed to. I found out how to get the color of the screen off but my ipod always has the low battery thing and when I charge it sometimes the screen turns blue or the apple logo comes up bright and then it gets dim and stays there. My ipod wont turn on, and I really want it to work again. Help me please! Also, I noticed my ipod battery hasnt been lasting long as it should efore this happened.
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
am trying to restore my Ipod touch 5 generation but I am receiving an error message that says your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no luck till now
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
I have an iPod touch 4g. It's white I just got it a week ago. It had iOS 5.0.1 for default. I could get music on my iPod with syncing it from my pc. I updated it to Ios 5.1.1 from my device and now I can't sync music from my computer. It says on my pc that I have the songs that I want on my iPod but when I go into my iPod they are not there. I have already uninstalling iTunes and reinstalling as well as putting my iPod in dfu mode (hold power and home button). I need help please
If you have not taken the iPod apart, Apple will exchange it for a refurbished one for $99. You can do it an an Apple store
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Or sent it to Apple -
i have a ipod touch and im trying to update it to the ios 6 and its turned off and its saying connect to itunes
What happens when you connect the iPod to your computer and restore via iTunes?
iTunes: Restoring iOS software -
I am getting a message that I can't use my new Ipod on my desktop until I download a new version of Itunes. I have tried 3 times and each time it says that I do not have sufficient administrator priviliges to do this. I am the administrator and am logged in as such! I am at a loss and about to throw the thing! Can anyone help me?
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
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The iPod Classic I bought a month ago is not synching with my new Mac Book I bought 3 weeks ago. All the software was immediately updated. My iPhone 5 synchs fine, and so does my 2nd generaton iPod Touch. The original computer I synched all of these devices on was my HP latop. I bought my Mac and Classic to the Apple Store for a 'Genius Appt' and they could not figure out what the problem is. The connected my Classic to another computer and the same thing happens. It says device is not recognized. They also took other iPod Classics and connected them to my Mac and other Macs. The same thing was happening. They took notes and said it probably is an iTunes update issue.
I can manually drag songs into my Classic but I lost all playlists because it cannot be backed up as well and they had to restore it. For now I am holding on to it but it's usless to me if I cannot use it the way I liked too. I used it for the gym and bike riding and my last iPod battery died after 6 years. A charge would last 45 miutes. I love the Classic for what I use it for but it's a $275 brick to me now. At least the renewed by receipt so I can get a full refund.
Is anyone else seeing this issue ? The Apple Store employee said he saw a first generation iPad havng the same issue. As of now the Support Dest is unaware of this. As much as I love my new Mac I am disappointed I cannot sync my new Classic to it. Total bummer.
Any help would be apprecated.By the way, I totally restored everything. It was ok. It starts to 'unrecognize' my iPod Classic when it comes to synching with iPhoto. After this happened all the menus disappeared from my iPod (music, Podcasts, movies synched fine). It seems to be a problem when synching with iPhoto. It was the same thing before.
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I've done an update on 7/25/11 as requested by Itunes. Since I've done the update I've lost all my music, videos and icons. I also can't connect to any PC via the USB port. What can I do to restore my 2nd Generation Ipod Touch back to factory?
I also have a 2nd generation iPod and when the new version was being advertised on the home page, I clicked on it. And I saw that the update was compatible with iPod touch 3rd and 4th generation, iPad 1 and 2, and all the iPhones. But it wasn't compatible with iPod touch 2nd generation. So you downloaded an update which wasn't compatible with your iPod. I'm sorry.
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I have my entire music library (purchased and burnt CD's) on my iPod Touch from one computer and I wanted to sync it all to my new computer. I was hoping it would all transfer via sync when I plugged it in but it doesn't seem to work. Please help?!
Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again. -
during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings using itunes it took 4 hours and completed but my phone still wont come on..what can i do to fix the problem? please help #
In trying to include what information all that I could I should have specified I DON'T KNOW THAT IT WAS DEFINATELY JAILBROKEN when I took it to the apple store they told me there's no way for them to tell if it was jail broken or not. I'm only going by what ppl have told me COULD HAVE BEEN DONE TO THE PHONE. With that said the only thing I know for sure is that the apple tech at the Genius Bar told me that someone took control of my root menu in February & I've had no control of my phone since. I asked him how to regain control & how he knew his exact words were "oh that is out of our scope of capabilities here at this level & you would need an apple engineer to fix it". I said ok then how do I get an apple eng then? He laughed & said you can't!!!! To which I was furious I came home & called apple requesting to speak w/the fraud dept to file a report they said we don't have a fraud dept!! So after a 45 mn phone call again I left w/no answers.
@TJBUSMC1973-
I DON'T HAVE THOUSANDS OF DOLLARS TO SPEND HIRING AN ATTORNEY & Although I appreciate your suggestion I fail to how an attorney would be able to facilitate in any way since there's no suspect. I cannot prove that it's him doing it so I certainly can't pursue legal action w/no proof & no money. :'((
Again I thank you for your advice but I don't think that will help.
I was looking more for a TECHNICAL way to avoid this happening w/a new phone should I buy one or trying to get them out of my phone now! Such as installing some kind of software protection?? Someway to clear out the entire phone (other than factory reset which was done 10 x's w/no success, etc. if this person got in then there HAS TO BE A WAY OF GETTING HIM OUT, right???? -
I bought this iPod mid-March, I've only had it for a little less than 5 months. I bought it at Best Buy, I don't know if that matters or anything- I have a geek squad and apple warranty. I'm only nineteen years old and this was my first real big purchase and I'm very disappointed. I've had other iPods before and never had any issues with them, my last one lasted from 2008 - 2013. I take very good care of my iPod Touch, never dropped it or anything of the sort and I keep it in a thick case. This iPod worked fine up until recently. First the home button became unresponsive, I had to activate the assistive touch because I use this iPod for school work. I was about to take my iPod into Best Buy so they could take a look at it and see if there was anything they could do before I contacted apple, but now my iPod is completely dead. It won't respond at all. I had to disconnect the charger because the iPod screen was getting hot and it wasn't charging. It's been disconnected for a few hours and the screen still feels hot. I'm really concerned, especially with recent news reports of handheld devices overheating and burning people or even exploding. Will the apple warranty cover this so I can get a new iPod? What are my options?
If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
after updating 4.3.1 to 4.3.3 my i phone 4's wifi is not working 2 to 3 hrs of it ,but 3 hrs i was downloding free soft 4m itunes.............so what wrong with my phone
Thanks for reply,
It's truely a disestar for me to kill my phone myself by so called bloody upgradation.
Iwish I have not upgraded.
I baught it from here in Bangladesh and now I’m ina mess to get at least a minimum support.
Thanks for your valued suggessions but it didn’tmade any difference to my situation.
So now I have an ipod in the price of an iPhone4. Crap.
Is there any chance of fixing this bug by apple?As the same problem has already been faced by a lot of iPhone Users.
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