Im trying to upgrade my Illustrator CS6 to Illustrator CC and it already says its updated.
I installed Creative Cloud and under "updates" its says that I already have Photoshop and Illustrator updated to CC. (when I actually don't)
I tried uninstalling illustrator CS6, photoshop CS6 and Creative Cloud to start fresh. When I re-download Creative Cloud it still reads my computer as up to date with Illustrator CC, but I don't have it. What should I do??
Moon Wright please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to install Illustrator CC.
Similar Messages
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I am trying to upgrade iphoto to v9.4.2(4+) and it has frozen trying to upgrade my large photo library
hello, it sounds like the library is damaged.
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. -
Tried to upgrade my iPhone 4 to 5.1 and now it is stuck in "plug into itunes mode" but will not recover when I plug it in. It is coming up as "unkown error (1)". Is there anything I can do?
Also, is there any way to recover pictures I have not yet backed up? They should be on iTunes, but do not show up when I plug the phone in or otherwise.
Is there any hope in saving this phone or is my best bet contacting Verizon or Apple to overnight me a new one?From iPhoneWiki:
Try changing the USB port (the back one of chassis is better) and restart computer.
The installed version of iTunes may also be too old. Update iTunes.
Also put your iPhone in DFU mode when doing the above and restore. It's a software error. -
Am trying to upgrade iPad 2 to 6.1.2 and it shows error like "Unable to verify Update" you are no longer connected to the internet. But am connect to my wi-fi. Can somebody throw some light on this.
============================================================
Throws error saying
"Unable to Verify Update"
iOS 6.1.2 failed verification because you are no longer connected to the internet
============================================================
Can anybody please respondTry this and see if it resolves the issue.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Then try again. -
When I am trying to upgrade my iOS version I am getting an error message saying " the iPad software update server could not be contacted", I also get an error message prior to that which says the certification of the server is invalid?
Temporarily disable any security software on the computer and try again.
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Trying to download Adobe Illustrator CS3 and I get a "Installer Database Corrupt" message
You can look here
https://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install-1.html -
I am trying to upgrade to itunes 10.7 using windows and keep getting the following error message: "Error writing to file: C:\Config.Msi\364460.rbf Verify access to this dierctory". Help!
Fixed! (win7 64 bit)! Just stop your antivirus during the upgrade/installation (I've got Kaspersky).
Good luck! -
i have an iphone 4 with ios 5.1.1 and i want to upgrade it to the latest ios 6 and not 7 because its too heavy for iphone 4 how can i do it?
You cannot. When you upgrade, you will get the latest version of iOS 7.
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i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
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I'm trying to verify my email with my Apple ID and it's saying my Apple ID is incorrect
You have to respond to the verification email that Apple should have sent to you by clicking the Verify Now link. Make sure you check the email address you used to set up your iCloud account. This would not normally be an @icloud.com email address. Also make sure you check the spam/junk folder as well as the inbox. If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.
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i get error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!
Did you forget the passcode?
http://support.apple.com/kb/ht1212
http://support.apple.com/kb/ht1808 -
Ive tried 2 new download cards from PC world now and they both say card number is invalid
ive tried 2 new download cards from PC world now and they both say card number is invalid
You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care -
trying to activate serial number after entering redemption code and continues to say invalid serial number. Installing on Server 2012 R2 for client using RDS. HELP.....
Thank you guys for the quick answer! Muche appreciated
I've tried all suggested solutions, but no luck :-(
- tried http://support.microsoft.com/kb/2765260 > no help and by the way the hotfix provided is not applicable for 2012 R2.
also tried "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regii -enable -i" and got this :
Microsoft (R) ASP.NET RegIIS version 4.0.30319.33440Administration utility to install and uninstall ASP.NET on the local machine.Copyright (C) Microsoft Corporation. All rights reserved.Start installing ASP.NET (4.0.30319.33440).This option is not supported on this version of the operating system. Administrators should instead install/uninstall ASP.NET 4.5 with IIS8 using the "Turn Windows Features On/Off" dialog, the Server Manager management tool, or the dism.exe command line tool. For more details please see http://go.microsoft.com/fwlink/?LinkID=216771.Finished installing ASP.NET (4.0.30319.33440).
http://social.technet.microsoft.com/wiki/contents/articles/14582.sharepoint-2013-install-prerequisites-offline-or-manually-on-windows-server-2012-a-comprehensive-guide.aspx
> is not for 2012 R2.
For the automated install script (http://gallery.technet.microsoft.com/office/DownloadInstall-SharePoint-e6df9eb8) Craig mentions that the script are not yet compatible
"SharePoint 2013 SP1 and Windows Server 2012 R2 support coming soon
I will be updating this script with support for SharePoint 2013 Service Pack 1 installations along with support for Windows Server 2012 R2 in the near future. Thank you to everyone for the interest in my scripts - it is much appreciated! " -
I am trying to download Itunes to my new Toshiba computer and it keeps saying Apple Application Support suspended and won't let me "undo" so I say no and it doesn't install....any options or a?
I suspect that you are saying that you can't download/install the latest version of iTunes.
All I can say is try removing and reinstalling the Apple software using the following:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
If you have further problems with installing Itunes I suggest you post in the iTunes forum since you have an iTunes problem, not an iPod problem. Also report the wording of any error messages. What they say is importent on resolving them. -
i am trying to download normal applications on my iphone 2g and i really need to update and it is frustrating please i need help
Help with what?
You did not ask a question.
The original iphone can go to 3.1.3
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