Im trying to use itunes and it keeps saying i need quicktime when downloading it stops install and reports error and to go to windows/installer/quicktime.msi
Im trying to download itunes it says i need quicktime that keeps coming up with error saying to go to c;/windows/installer/quicktime.msi what does this mean
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time?
Similar Messages
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I have downloaded it again but still doesn't work. I want Lightroom and it keeps saying I need this to download it.
1.If internet is fine then this might be becase of Creative cloud files, please try the steps metioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launchin g-cc.html and see if it works.
2.Please navigate to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it. Try to launch CC desktop and sign in with your Adobe Id (http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html) .
{Note for step 2: The file is in the user Library, not the Applications folder. To see the hidden user Library (not the system Library) in the Finder click on the Gomenu item and then hold down the Alt / Option key. You will see Library appear between Home and Computer. Click onLibrary and then navigate toApplication Support > Adobe > OOBE.
Alternatively open the Terminal and paste in the following and then press the Enter / Return key:
rm ~/Library/Application\ Support/Adobe/OOBE/opm.db, This will also delete the file}
Other related threads:
http://forums.adobe.com/message/5468864 (spinning blue wheel)
http://forums.adobe.com/message/5469306
Hope it works.
Regards,
Rajshree -
i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
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I just purchased a adio book and now I am trying to get it to itunes. It keeps saying i need a audible account username and password? I put in my itunes info but that is not it? the book is in "public": on my computer could you help me
Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G. -
my iphone 4s has switched to the US app store and i have tried to switch back to the UK app store with itunes but it keeps saying i need to spend all of my store credit first is there any way around this
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance. -
My friend gave me his old ipod touch that had a password that he forgot..ive tried hooking it up to my itunes, but it keeps saying i need the password, how do i rest it? help?
Then get the previous owner to remove the iPod from their account
Apple's new iCloud tool can show if a used iPhone is stolen
If you can't get that done then all yo have is a poor flashlight. You are running into
Find My iPhone Activation Lock
Which is an anti-theft feature. Apple will not help since you are not the original purchaser of the iPod
knownstranger wrote:
Will this work with iOS 8 because I factory reset but still need original owners ID which I can't get . I got iPod 5 -
I am trying to update my phone to ios 8 from my itunes but it keeps saying I need to delete my last backup but there is no option to do that?
thanks Razmee...I wasnt aware of this. For some reason I thought it was all backed up in itunes and sitting somewhere in the cloud, not on a hard drive. Should spend more time looking into this things....how have people time for this? I mean, I dont even have time to go to the shops and pick up my 4S upgrade!!
Thanks so much for your help -
I am using apple iPod-suffle model,I am unable to upload music into iPod and 3 lights(green,orange and red) keeps blinking for few seconds when I connect my iPod to my PC and after few seconds its turn to unresponce mode,Plz help to find out solution.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i am trying to set up the ipod to my email account and it keeps saying it won't work, even though we have confirmed user name and password. Any advice?
Try deleting the account from the iPod and try reentring all the information again. A lot of times it is easier to reenter the information rather than trying to find and correct the error.
Try Googling for how to setup the email account for your provider on an iPhone. You can try for an iPod Touch but frequently that does not exist. -
i have forgotten my security question answers, i have tried to reset them but it keeps saying i need to save changes before i leave the page, i try to but it does nothing. help?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
when trying to use my webmail service it says i need some java to run reply to the emails. i am using an iPad iOS 6.1.3
what do i hve to do to be able to use my webmail ?Java is not supported on iPads. Does your provider have a non-Java version or have their own app, or could you use the Mail or a third-party email app for it ?
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My mac keeps asking for a password when I try to install adobe flash player and even with the hint I
My mac keeps asking for a password when I try to install adobe flash player. Even with the hint I'm not getting it and also tried uninstall and the same thing occurred.
It's referring to the MAC password that you have setup.
A software prompts for a password only when there are restrictions set on the user account for unauthorised access to system files and folders. -
i just got an iphone 4s and i created a tunes account and i tried to log in and it said to verify my id address and i did that and it keeps saying ID address not verified so i cant download apps on my iphone.How do i fix this???
read Frequently asked questions about Apple ID
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I just bought it and it won't work! I did all the updates but it's saying I need snow leopard? Please help!!
HI there,
Snow Leopard is going to be a paid update that you will need to order form the Apple Online Store. Before upgrading, it is always a good idea to have a backup of your information. The article below has more information about backing up.
Mac OS X v10.5, v10.6: How to back up and restore your files
http://support.apple.com/kb/ht1553
-Griff W -
It keeps doing it over and over again, how can I fix this?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?
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