Im using an iphone 4s with the latest firmware which is 6.1.3 but my wifi button keeps going grey how can i fix it? i rested network connections and it worked for a while and went grey again,what can i do?
im using an iphone 4s with the latest firmware which is 6.1.3 but my wifi button keeps going grey how can i fix it? i rested network connections and it worked for a while and went grey again,what can i do?
Have you worked through the Troubleshooting iOS and WiFi knowledge base article? If not, see if there is info in there that might help.
Is the WiFi greyed out on all WiFi networks or just the one? If it does this on all then there may be a hardwaer problem that needs attention from the techs at an Apple store genius bar.
Before that, however, try a reboot by holding both the power and home buttons until the apple logo appears and it restarts, ignoring the red slider if it appears. That clears a lot of iOS hang ups that occur.
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I am not very good at navigating the Iphone so please be patient. I have an Iphone 4S with the latest 6.0.1 and I would like to be able to download some of the apps that require iOS 5 on my iphone. How do I do that. When I look for the iOS 5 update it is no longer available. I found that it is supposed to be available on Itunes. I have not found it on Itunes. All help is appreciated. Thank you.
Well, no. It's because that the iPod 4th Gen has iOS 6 and the apps need iOS 7. I suggest that you get the new iPod 5 because it has iOS 7. Also the iPod 4 does not have enough CPU or RAM. The new iPod 5 has enough CPU and RAM to store iOS 7 apps.
Thanks!
DeathBlaze65 -
My PowerBook G4 says that it's connected to wifi, but it still no internet connection. The connection will work for a while, and then I'll have to run diagnostics and it will work again for a few minutes and then stop working again. What's going on??
Basic troubleshooting techniques for any problem
Restart the computer = joy?
Reset the router = joy?
Restart the computer in Safe Mode = joy?
ask yourself "What changed immediately preceding the onset of the problem?" = Anything... hardware, software, cabling, environment (interference source)
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I have been unsuccessfully trying to extend the wifi of my Time 2T Capsule with an Airport Extreme 2nd Gen. It works for a while and then loses configuration. I have done everything possible, disconnected it, reset it but it keeps failing, what to do?
What model and firmware is the 2TB TC?
What firmware is the AE?
Does the AE get good signal from the TC in its current location?
Signal can only be extended that is received intact.
Is it extending on 5ghz? As I remember it a Gen2 AE is only single band, although you can choose either 2.4ghz or 5ghz.
I am fairly sure you are going to tell me your TC is AC model..
I would do a couple of things..
1. Fix the wireless name, make it short, no spaces and pure alphanumeric.
2. Fix the wireless channel for 2.4ghz so it is not going to jump around.
3. Get real results from the AE in its current location for signal strength.. this is really only possible on v5 utility. And that is a double pain with Mavericks because you cannot use it.
Apple have removed all the useful diagnostics from the airport utility. There is next to nothing left. So you need to use the computer and its diagnostics to find signal levels in the location.
http://support.apple.com/kb/HT5606 -
I'm using a 16GB iPhone 4S, with the latest version of iOS 8.1.1. Whenever I go to the "Cellular" settings on the main settings page and turn OFF cellular data usage for native apps like mail, app store, contacts, photos etc , the moment I back out and come back in, all the native apps I turned cellular off for are back on again. Kindly help me
Exact same question as ankit1986, specifically with the photos while on cellular-only, and as simple as it sounds, I tried the hard reboot Ingo2711 suggested. Still experiencing the same error with the native apps reverting to on. It's killing our shared data-plan (2GB).
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I have a factory unlocked 4s I'm having trouble with the mms with straight talk I've been useing the sim swap system with tmobile i have put the settings in five times. The setting won't stay it works for a while and then it's gone. I'm not in a good coverage area but when i put the settings in i make sure i'm getting a good signal or near wifi. any suggestions would be great.
Congrats on your recent upgrade actionkatie! I am sorry to learn of the difficulties you are experiencing with your Samsung Galaxy S4. Let's get to the bottom of this because we want you to love your phone.
I understand you have done all necessary troubleshooting steps that should have enabled you to send messages to iPhone users without them having to disable iMessage. Have you tried contacting Apple Support regarding the inability to send a text message to iPhone users? Apple can be reached at (800) 275-2273.
In addition, do you get a certain error message when your WiFi stops working? Have you verifed that Auto Switch network is disabled? To disable this setting simply to go Settings > Wi-Fi > Tap the Menu Key(to the left of the home button) > Select Advanced and it is called `Auto network switch. If you are still experiencing difficulties, please feel free to reach out to us for further assistance.
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT -
My iphone 4s siri is not working, it just worked for a while and stopped. I've checked the data plan and it is intact, i even switched my sim to a friends phone and his siri worked but mine refused even with a wireless network. pls help.
Troubleshooting Siri
http://support.apple.com/kb/TS4079 -
My iPod Mini 3rd Generation isn't recognized in My Computer or iTunes. I can't even restore it without iTunes. The same thing happened with my iPod Nano 3rd Generation, but that one worked for a while, and suddenly went unrecognized.
Hi TherAscendedSaiyan,
Welcome to Apple Support Communities.
See this troubleshooting article that addresses the symptom you're encountering:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Best,
Jeremy -
I uploaded 3 audiobooks from iTunes to my iPhone 5 with the latest ios7 on it. Each of them only plays the first 15 mins of the playback and then silence, the bar shows the book is still playing but no sound, any ideas? Thanks
What happens when playing the same books in iTunes. Is there sound after 15 min?
If also silent in iTunes, check the info tab where you can see the item is an audiobook, etc. Check the volume bar, this normally is on the zero point.
When an audio book is really low in audio, I tend to move this to the plus side (+1=max), but for some strange reason this bar was at -1 in some books I had and they also seemed to play in absolute silence. -
I get missing plug-in error when opening my online bill which is in PDF format. I am using a 2010 Macbook with the latest version of Safari and Adobe suite installed in my computer. Why do I get this error? What should I do?
In relation to my previous inquiry regarding inability to view a pdf file using Safari...
Is it possible that I can view other online bills from other website but not this particular bill from one specific website?
Sorry if I missed any important point in this article -->Apple Safari 5.1 and Adobe Reader/Acrobat Advisory
Thanks again! -
It will not update. Just sits in my App Store and freezes . I have a iPhone 4S with the latest software.
If it's freezing when you try to update apps, try force-closing the App Store app. From your home screen, double-tap the home button, locate App Store in the list on the bottom, tap an hold it until it wiggles, tap to close it, tap the home button again. Try updating again...any difference?
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I cannot import my photos to my Windows xp PC after updating my iphone 5 with the latest iOS 7.1
According to the iTunes download page, it still supports Windows XP.
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 3 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
(Emphasis added)
If your XP computer was updated, then it should work. Again, the links I posted earlier contain the current USB drivers for the iPhone and Windows. -
I have an IPhone 4 which I just updated with the latest software, which put in it in Recovery Mode. It has the picture of the plug with ITunes, I downloaded it now its saying its in Recovery Mode, how do I save all of my previous data without Restoring?
I updated the phone before backing it up on iTunes, now the update wanted me to connect the phone with iTunes and it says the phones in recovery mode and it must be restored before its used with iTunes. I go to click restore and it says it will reset it to factory default and I'll lose all my current data. I have all my sons pictures and videos along with this notes. I can't lose all of this data! Please help!You have to restore the iPod, no ifs, ands, or buts...
After iOS is installed you will be asked if you what to set it up as a new iPod or if you want to restore from a backup.
If you have a good backup you can restore that and you're good to go.
If you don't have a good backup, then you end up with a "clean" iPod.... -
I cannot transfer my Ical on my Imac with Mavericks 10.9.2 to my iphone 4 with the latest operating system. I get error message "403" when it attempts to upload to the cloud before transfering to the iphone. I've tried shutting down the computer and iphone but it has not been successful. There is plenty of data available on the icloud as I've not used it for anything else. Any advice would be greatly appreciated. Thank you.
KevinHello kmcnern3,
Thank you for providing the details of the calendar issue you are experiencing with your iMac and iPhone. I recommend following the steps in the section titled "Troubleshooting on OS X" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Every time I connect my iPhone to iTunes on my mac it alwasys says iPhone can not sync because sync session failed to start. What do I do to fix this problem?(It's an iPhone 4s with the latest IOS 7.0.2
bubblesblom wrote:
Okay, so my friends think it is funny to change the passcode on my iPhone.
Maybe you should get new friends.
I'm not sure that recovery mode works when you have to trust the computer, but did you try it?
If you can't update or restore your iOS device - Apple Support
If that won't work, perhaps you can use Find my iPhone from a computer in your iCloud.com account to erase the device.
iCloud: Erase your device - Apple Support
This has nothing to do with the Find my iPhone app being installed on the phone, but you do have to have Find my iPhone activated in the iCloud settings on the phone.
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