Im using windows7 ultimate ...ihave already install itunes but it is not running ,,,,,whenever i click on it that diolog box open with saying that itunes has stop working ....and in error dtail its wrote that bex error

Question

hello im using windows 7 ultimate ,,,,,,i have already install itunes on my laptop but whenever i click on it it cant work the messege box wih iyunes has stop working comes and error detail is bex coming

Answer 1

the error messege coming at lonching my itunes that " i tunes has stoped working". And shows
  Problem Event Name:
BEX
  Application Name:
iTunes.exe
  Application Version:
11.0.3.42
  Application Timestamp:
51940491
  Fault Module Name:
StackHash_0a9e
  Fault Module Version:
0.0.0.0
  Fault Module Timestamp:
00000000
  Exception Offset:
001af21c
  Exception Code:
c0000005
  Exception Data:
00000008
  OS Version:
6.1.7600.2.0.0.256.1
  Locale ID:
16393
  Additional Information 1:
0a9e
  Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:
0a9e
  Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
i can not solved this problem please help me as early as you can