IMac "20 CRASH

Hello,
I have a big problem with my new 20" iMac. The computer crashes without any reason. At first I though it was Autodesk Maya's problem, but then I noticed it also crashes in other programs. When it crashes, the watch stops, and I can't do anything, but the mouse still works and the CAPS LOCK light still works. I cannot force to quit anything and the only way to restart the computer is holding the power button.
I run the Hardware Test 3 times, and each time it gives me the same error code:
4MOT/1/40000003:HDD
What is this? I guess I have to take it to Apple Technical Assitance right?
Thanks
Nicolas.

My white intel imac also is crashing....but it only happens about 1x per week....and it goes to the small screen...grayed that states the following;
You need to restart your computer. Hold down the Power button for several seconds or press the restart button.
This has happened a total of four times.....my system specs are
Intel imac 2.0 mhz
x1600 256mb graphics card
2GB ram
I've run the apple diagnostics....with no errors.
I just bought memtest and ran that...no errors.
I'm about to give up and bring it to an apple tech...but with no hardware errors....no errors in logs...I'm afraid that the problem is NOT going to present it self...and the tech is NOT going to find anything wrong....:(
What to do....???

Similar Messages

  • Troubleshoting help needed:  My iMac keeps crashing and restarting with a report detail: "spinlock application timed out"  What can I do to fix this?timed out"

    Troubleshooting help needed:  My iMac keeps crashing and restarting with a notice: "Spinlock application timed out"  What can I do?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
    Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

  • My iMac just crashed, and I had some documents open in Pages that were unsaved. Is there a temporary file or backup file that I can access as on a PC? (I have just looked in Timemachine which I had operating, but it did not seem to have any temp files).

    My iMac just crashed, and I had some documents open in Pages that were unsaved. Is there a temporary file or backup file that I can access as on a PC? (I have just looked in Timemachine which I had operating, but it did not seem to have any temp files in it at all - not sure what it would be useful for then).
    Any suggestions?

    Question asked and answered several times.
    If you didn't save, nothing is recoverable.
    iWork apps don't create temp files so, as far as you on't save something, Time Machine can't archive it.
    Yvan KOENIG (VALLAURIS, France) mardi 5 juillet 2011 12:25:31
    iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8
    Please : Search for questions similar to your own
    before submitting them to the community
    To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

  • My iMac keeps crashing and I have no idea why

    My iMac keeps crashing, and I don't know why. It started yesterday and for some reason just fails. I get an message saying it has shut down due to an error, and this is then the details of the error report it produces.
    Can anyone please help and tell me what is wrong?
    Huge thanks.
    Hardware Overview:
      Model Name:          iMac
      Model Identifier:          iMac9,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.93 GHz
      Number of Processors:          1
      Total Number of Cores:          2
      L2 Cache:          6 MB
      Memory:          8 GB
      Bus Speed:          1.07 GHz
      Boot ROM Version:          IM91.008D.B08
      SMC Version (system):          1.45f0
      Serial Number (system):          VM******0TM
      Software  OS X 10.9 (13A603)
    Error report as follows:
    Anonymous UUID:       954FEFB3-53EC-843A-0739-711F6D804866
    Sun Nov 24 16:20:47 2013
    panic(cpu 0 caller 0xffffff801dadc19e): Kernel trap at 0xffffff7f9fdceef1, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff7f9fdceef1, CR3: 0x00000000012fe000, CR4: 0x0000000000000660
    RAX: 0x0000000000000000, RBX: 0x0000000000000006, RCX: 0x0000000003000000, RDX: 0xffffff8034a5d960
    RSP: 0xffffff810e0a3740, RBP: 0xffffff810e0a37a0, RSI: 0xffffff81004a1068, RDI: 0xffffff8034a5d960
    R8:  0xffffff801e0d2b30, R9:  0xffffff81004a1068, R10: 0xffffff810e0a34b0, R11: 0x0000000000000206
    R12: 0x0000000000000020, R13: 0xffffff810e0a3ab4, R14: 0xffffff8030a0ba08, R15: 0x0000000000000001
    RFL: 0x0000000000010282, RIP: 0xffffff7f9fdceef1, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffff7f9fdceef1, Error code: 0x0000000000000010, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff810e0a33d0 : 0xffffff801da22f69
    0xffffff810e0a3450 : 0xffffff801dadc19e
    0xffffff810e0a3620 : 0xffffff801daf3606
    0xffffff810e0a3640 : 0xffffff7f9fdceef1
    0xffffff810e0a37a0 : 0xffffff7f9fdcfda2
    0xffffff810e0a39b0 : 0xffffff7f9fde0077
    0xffffff810e0a3a30 : 0xffffff801ddb3671
    0xffffff810e0a3a90 : 0xffffff801dbdf80d
    0xffffff810e0a3ae0 : 0xffffff801dbf4360
    0xffffff810e0a3b80 : 0xffffff801dbe5f15
    0xffffff810e0a3c30 : 0xffffff801dbe67d2
    0xffffff810e0a3f50 : 0xffffff801de3de23
    0xffffff810e0a3fb0 : 0xffffff801daf3e06
    BSD process name corresponding to current thread: mds_stores
    Mac OS version:
    13A603
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x000000001d800000
    Kernel text base: 0xffffff801da00000
    System model name: iMac9,1 (Mac-F2218FA9)
    System uptime in nanoseconds: 705898990026
    last loaded kext at 511933163642: com.apple.filesystems.smbfs          2.0.0 (addr 0xffffff7f9e370000, size 335872)
    last unloaded kext at 705842715414: com.trendmicro.kext.filehook          1.5.0 (addr 0xffffff7f9fdce000, size 98304)
    loaded kexts:
    com.trendmicro.kext.KERedirect          1.0.0
    com.seagate.driver.PowSecLeafDriver_10_5          5.1.1
    com.seagate.driver.PowSecDriverCore          5.1.1
    com.apple.filesystems.smbfs          2.0.0
    com.apple.filesystems.msdosfs          1.9
    com.apple.filesystems.cddafs          2.6.0
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleBluetoothMultitouch          80.14
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.14.11
    com.apple.driver.AppleTyMCEDriver          1.0.2d2
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleHDAHardwareConfigDriver          2.5.2fc2
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDA          2.5.2fc2
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleMikeyDriver          2.5.2fc2
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.GeForceTesla          8.1.8
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.nvidia.NVDAStartup          8.1.8
    com.apple.driver.iPodSBCDriver          1.7.0
    com.apple.driver.AppleIRController          325.7
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.nvenet          2.0.21
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBOHCI          650.4.1
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.5.2fc2
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.5.2fc2
    com.apple.iokit.IOHDAFamily          2.5.2fc2
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.nvidia.classic.NVDAResmanTesla          8.1.8
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBHIDKeyboard          170.15
    com.apple.driver.AppleHIDKeyboard          170.15
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOFireWireSBP2          4.2.5
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.NVSMU          2.2.9
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0
    Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.93 GHz, 8 GB, SMC 1.45f0
    Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8783, 0x53524433344731333333534D414300000000
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8783, 0x53524433344731333333534D414300000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: ST31000342ASQ, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5670S, 295 MB
    USB Device: Built-in iSight
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: IR Receiver
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus:
    <Edited by Host>

    And what is wrong with Trend Micro Titanium as a package?
    1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack, and what you should and should not do to protect yourself from that threat. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
    If you find this comment too long or too technical, read only sections 5, 6, and 10.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
       3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    It can easily be disabled or overridden by the user.
    A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
    That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
    Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
    Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
    Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
    7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
    Why shouldn't you use commercial "anti-virus" products?
    Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real-world danger of malware attack comes from highly targeted "zero-day" exploits that are not yet recognized.
    By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
    A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
    Anti-virus software may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use the software unless a network administrator requires you to do it.
    The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
    10. As a Mac user you don't have to live in fear that your computer is going to be infected every time you install an application, read email, or visit a web page. But neither should you have the false idea that you will always be safe, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

  • How do I transfer music from my iPod to my iMac which crashed and had to be reformatted

    how do I transfer music from my ipod touch to my imac which crashed and had to be reformatted

    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • My iMac keeps crashing after AHT checked out. Running 10.7.4. Purchased this mac new about 2.5 years ago..

    My iMac keeps crashing after AHT checked out. Running 10.7.4. Purchased this mac new about 2.5 years ago.  Mail crashed and I can't get it to re-import mail.  Safari crashes often.  Entire computer crashes at least 2 times a day.  I ran permessions in utiltiies.  Do not know where to go next?

    Good afternoon,
    I have followed all previous describes steps and all has been great for a week but just crashed again....
    Fri Sep 14 19:12:03 2012
    panic(cpu 1 caller 0xffffff8000301702): "new_vnode: vp (0xffffff801f93a078) on RAGE list not marked VLIST_RAGE"@/SourceCache/xnu/xnu-1699.26.8/bsd/vfs/vfs_subr.c:3546
    Backtrace (CPU 1), Frame : Return Address
    0xffffff80e87bb760 : 0xffffff8000220792
    0xffffff80e87bb7e0 : 0xffffff8000301702
    0xffffff80e87bb870 : 0xffffff80004ddf0c
    0xffffff80e87bb960 : 0xffffff80004f1f7d
    0xffffff80e87bbb20 : 0xffffff80005041db
    0xffffff80e87bbb50 : 0xffffff80004d4c8f
    0xffffff80e87bbc00 : 0xffffff80004d3eda
    0xffffff80e87bbe10 : 0xffffff8000319293
    0xffffff80e87bbe70 : 0xffffff800030613c
    0xffffff80e87bbf50 : 0xffffff80005cd61b
    0xffffff80e87bbfb0 : 0xffffff80002daa13
    BSD process name corresponding to current thread: backupd
    Mac OS version:
    11E53
    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: System model name: iMac10,1 (Mac-F2268CC8)
    System uptime in nanoseconds: 82852757487046
    last loaded kext at 29873830462021: com.apple.filesystems.smbfs          1.7.2 (addr 0xffffff7f81101000, size 241664)
    last unloaded kext at 14387986152655: com.apple.driver.AppleUSBCDC          4.1.17 (addr 0xffffff7f80791000, size 12288)
    loaded kexts:
    com.FTDI.driver.FTDIUSBSerialDriver          2.2.14
    com.eltima.ElmediaPlayer.kext          1.0
    com.apple.filesystems.smbfs          1.7.2
    com.apple.driver.AppleUSBCDC          4.1.17
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleBluetoothMultitouch          70.12
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AGPM          100.12.42
    com.apple.driver.AppleHDA          2.2.0f3
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.IOBluetoothSCOAudioDriver          4.0.5f11
    com.apple.driver.IOBluetoothA2DPAudioDriver          4.0.5f11
    com.apple.driver.AppleMikeyDriver          2.2.0f3
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.AppleMCCSControl          1.0.26
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager          4.0.5f11
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.2.2
    com.apple.driver.AppleBacklight          170.1.9
    com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d0
    com.apple.GeForce          7.1.8
    com.apple.driver.AppleLPC          1.5.8
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.5f11
    com.apple.driver.AppleIRController          312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.driver.AppleUSBCardReader          3.0.1
    com.apple.iokit.SCSITaskUserClient          3.2.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCISerialATAPI          2.0.3
    com.apple.iokit.IOAHCIBlockStorage          2.0.3
    com.apple.driver.AppleFWOHCI          4.8.9
    com.apple.driver.AirPort.Atheros40          504.64.2
    com.apple.driver.AppleAHCIPort          2.3.0
    com.apple.driver.AppleEFINVRAM          1.5.0
    com.apple.driver.AppleUSBHub          4.5.0
    com.apple.nvenet          2.0.17
    com.apple.driver.AppleUSBEHCI          4.5.8
    com.apple.driver.AppleUSBOHCI          4.4.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.6
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleSMBIOS          1.8
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient          193.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1.3
    com.apple.driver.AppleIntelCPUPowerManagement          193.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard          160.7
    com.apple.driver.AppleHIDKeyboard          160.7
    com.apple.driver.AppleMultitouchDriver          231.4
    com.apple.driver.IOBluetoothHIDDriver          4.0.5f11
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.2.0f3
    com.apple.iokit.IOFireWireIP          2.2.4
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.iokit.IOAudioFamily          1.8.6fc17
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.ApplePolicyControl          3.0.16
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleHDAController          2.2.0f3
    com.apple.iokit.IOHDAFamily          2.2.0f3
    com.apple.driver.AppleGraphicsControl          3.0.16
    com.apple.driver.AppleBacklightExpert          1.0.3
    com.apple.driver.AppleSMC          3.1.3d8
    com.apple.driver.IOPlatformPluginLegacy          5.0.0d0
    com.apple.nvidia.nv50hal          7.1.8
    com.apple.NVDAResman          7.1.8
    com.apple.iokit.IONDRVSupport          2.3.2
    com.apple.iokit.IOGraphicsFamily          2.3.2
    com.apple.driver.IOPlatformPluginFamily          5.1.0d17
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.5f11
    com.apple.iokit.IOBluetoothFamily          4.0.5f11
    com.apple.iokit.IOUSBHIDDriver          4.4.5
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.0
    com.apple.driver.AppleUSBMergeNub          4.5.3
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.0
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.7
    com.apple.iokit.IOCDStorageFamily          1.7
    com.apple.iokit.IOUSBMassStorageClass          3.0.1
    com.apple.driver.AppleUSBComposite          4.5.8
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.0
    com.apple.iokit.IOFireWireFamily          4.4.5
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.driver.AppleEFIRuntime          1.5.0
    com.apple.iokit.IOUSBUserClient          4.5.8
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOUSBFamily          4.5.8
    com.apple.driver.NVSMU          2.2.9
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.5
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          331.6
    com.apple.iokit.IOStorageFamily          1.7.1
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.6.8
    com.apple.iokit.IOACPIFamily          1.4

  • Imac has crashed..need new hard drive....had external drive connected...was using time machine.....so...itunes file should be on external drive....how do i import them to my new mac mini?

    my iMac has crashed...was told I need a new hard drive.....meantime I bought a mac mini.....I had an external drive connected to the mac....and was using time machine for backups....so....how do i move itunes music files to my new mac mini from the external drive?

    Turn Time Machine OFF temporarily in its preference pane. Leave the window open.
    Navigate in the Finder to your backup disk, and then to the folder named "Backups.backupdb" at the top level of the volume. If you back up over a network, you'll first have to mount the disk image file containing your backups by double-clicking it. Descend into the folder until you see the snapshots, which are represented by folders with a name that begins with the date of the snapshot. Find the one you want to restore from. There's a link named "Latest" representing the most recent snapshot. Use that one, if possible. Otherwise, you'll have to remember the date of the snapshot you choose.
    Inside the snapshot folder is a folder hierarchy like the one on the source volume. Find one of the items you can't restore and select it. Open the Info dialog for the selected item. In the Sharing & Permissions section, you may see an entry in the access list that shows "Fetching…" in the Name column. If so, click the lock icon in the lower right corner of the dialog and authenticate. Then delete the "Fetching…" item from the access list. Give yourself read access if you don't already have it. Click the gear icon below the list and select Apply to enclosed items from the popup menu.
    Now you should be able either to copy the item in the Finder or to restore it in the time-travel view. If you use the time-travel view, be sure to select the snapshot you just modified. If successful, repeat the operation with the other items you were unable to restore. You can select multiple items in the Finder and open a single Info dialog for all of them by pressing the key combination option-command-I.
    When you're done, turn TM back ON and close its preference pane.

  • IMac (Intel) Crashes

    My IMac (Intel) crashes when I am playing zanga games  on facebook. Last time took me 9 times of rebooting to get it going.  Anyone else having this problem. I am running 10.4 Tiger.

    Try resetting your browser, that may help. (Safari) click the Safari menu item the select Reset Safari.

  • IMac constantly crashes upon different tasks... can someone read the crash report?

    Hello folks!
    I have a new iMac late 2013 27inch that crashes quite often...
    I never had a computer that crashed THAT often...
    I found out that it has to to with my external blurry drive (i think) because the crash appears when the computer tries to read a disc.
    I have Mavericks on that iMac. With my Macbook Air with Mavericks and the drive (and all my MacBooks before that) I never had a problem...
    But this iMac just crashes when it tries to read a Bluray (I watch them with MacGo Bluray Player). But it already crashes without the Application being even open...
    Then lately, while typing university work in pages, the computer crashed again! With no drive or any USB device attached (except keyboard).
    I already had it a whole week at the apple store for stress test just to let them me "there is nothing wrong".
    I now have the report from that last crash and as I remember, some of you are capable of reading those reports...
    So could somebody please take a look and maybe find out what is wrong?
    Best wishes!
    Here the report:
    Anonymous UUID: 6EA83AA1-EF27-5E0D-1D72-A368E53A1453
    Mon Apr 7 16:26:06 2014
    panic(cpu 6 caller 0xffffff8000cdbe2e): Kernel trap at 0xffffff8000c14dd7, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x00000000245ebe80, CR3: 0x0000000032394025, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0xffffff80245ebf00, RCX: 0xffffff8244b33f44, RDX: 0xffffff802c49df00
    RSP: 0xffffff8244b33ed0, RBP: 0xffffff8244b33ef0, RSI: 0xffffff802a9e97b0, RDI: 0x00000000245ebe80
    R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x00000000000010bc, R11: 0x0000000000000206
    R12: 0x0000000000000000, R13: 0xffffff802c49df00, R14: 0xffffff802c49df00, R15: 0xffffff802a9e97b0
    RFL: 0x0000000000010246, RIP: 0xffffff8000c14dd7, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x00000000245ebe80, Error code: 0x0000000000000002, Fault CPU: 0x6
    Backtrace (CPU 6), Frame : Return Address
    0xffffff8244b33b60 : 0xffffff8000c22fa9
    0xffffff8244b33be0 : 0xffffff8000cdbe2e
    0xffffff8244b33db0 : 0xffffff8000cf3326
    0xffffff8244b33dd0 : 0xffffff8000c14dd7
    0xffffff8244b33ef0 : 0xffffff8000c1e01f
    0xffffff8244b33f70 : 0xffffff8000cc976d
    0xffffff8244b33fb0 : 0xffffff8000cf3b46
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    13C64
    Kernel version:
    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
    Kernel slide: 0x0000000000a00000
    Kernel text base: 0xffffff8000c00000
    System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
    System uptime in nanoseconds: 4121840574333
    last loaded kext at 248639564910: com.apple.filesystems.msdosfs     1.9 (addr 0xffffff7f832b1000, size 65536)
    last unloaded kext at 309069891595: com.apple.filesystems.msdosfs     1.9 (addr 0xffffff7f832b1000, size 57344)
    loaded kexts:
    com.paceap.kext.pacesupport.snowleopard     5.9.1
    com.apple.driver.AppleBluetoothMultitouch     80.14
    com.apple.driver.AudioAUUC     1.60
    com.apple.driver.AppleHWSensor     1.9.5d0
    com.apple.filesystems.autofs     3.0
    com.apple.iokit.IOBluetoothSerialManager     4.2.3f10
    com.apple.driver.AppleUSBDisplays     360.8.14
    com.apple.driver.X86PlatformShim     1.0.0
    com.apple.driver.AGPM     100.14.15
    com.apple.driver.ApplePlatformEnabler     2.0.9d1
    com.apple.filesystems.ntfs     3.11
    com.apple.driver.AppleMikeyHIDDriver     124
    com.apple.driver.AppleMikeyDriver     2.6.0f1
    com.apple.driver.AppleHDA     2.6.0f1
    com.apple.iokit.IOUserEthernet     1.0.0d1
    com.apple.driver.AppleIntelHD5000Graphics     8.2.4
    com.apple.driver.AppleUpstreamUserClient     3.5.13
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport     4.2.3f10
    com.apple.GeForce     8.2.4
    com.apple.Dont_Steal_Mac_OS_X     7.0.0
    com.apple.driver.AppleHWAccess     1
    com.apple.driver.AppleThunderboltIP     1.1.2
    com.apple.driver.AppleBacklight     170.3.5
    com.apple.driver.AppleSMCLMU     2.0.4d1
    com.apple.driver.AppleLPC     1.7.0
    com.apple.driver.AppleIntelFramebufferAzul     8.2.4
    com.apple.driver.AppleMCCSControl     1.1.12
    com.apple.driver.AppleRAID     4.0.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib     1.0.0d1
    com.apple.BootCache     35
    com.apple.driver.AppleUSBHub     666.4.0
    com.apple.driver.XsanFilter     404
    com.apple.iokit.IOAHCIBlockStorage     2.5.1
    com.apple.driver.AppleSDXC     1.5.2
    com.apple.iokit.AppleBCM5701Ethernet     3.8.1b2
    com.apple.driver.AirPort.Brcm4360     831.21.63
    com.apple.driver.AppleAHCIPort     3.0.0
    com.apple.driver.AppleUSBXHCI     670.4.0
    com.apple.driver.AppleACPIButtons     2.0
    com.apple.driver.AppleRTC     2.0
    com.apple.driver.AppleHPET     1.8
    com.apple.driver.AppleSMBIOS     2.1
    com.apple.driver.AppleACPIEC     2.0
    com.apple.driver.AppleAPIC     1.7
    com.apple.nke.applicationfirewall     153
    com.apple.security.quarantine     3
    com.apple.driver.IOBluetoothHIDDriver     4.2.3f10
    com.apple.driver.AppleMultitouchDriver     245.13
    com.apple.kext.triggers     1.0
    com.apple.iokit.IOSerialFamily     10.0.7
    com.apple.driver.AppleUSBAudio     2.9.5f4
    com.apple.driver.DspFuncLib     2.6.0f1
    com.apple.vecLib.kext     1.0.0
    com.apple.iokit.IOAudioFamily     1.9.5fc2
    com.apple.kext.OSvKernDSPLib     1.14
    com.apple.iokit.IOBluetoothHostControllerUSBTransport     4.2.3f10
    com.apple.iokit.IOSurface     91
    com.apple.iokit.IOAcceleratorFamily     98.14
    com.apple.nvidia.driver.NVDAGK100Hal     8.2.4
    com.apple.nvidia.driver.NVDAResman     8.2.4
    com.apple.iokit.IOBluetoothFamily     4.2.3f10
    com.apple.driver.AppleBacklightExpert     1.0.4
    com.apple.driver.AppleHDAController     2.6.0f1
    com.apple.iokit.IOHDAFamily     2.6.0f1
    com.apple.driver.AppleSMBusPCI     1.0.12d1
    com.apple.driver.X86PlatformPlugin     1.0.0
    com.apple.driver.AppleSMC     3.1.8
    com.apple.driver.IOPlatformPluginFamily     5.7.0d10
    com.apple.driver.AppleThunderboltEDMSink     2.1.3
    com.apple.AppleGraphicsDeviceControl     3.4.35
    com.apple.iokit.IOAcceleratorFamily2     98.14
    com.apple.driver.AppleSMBusController     1.0.11d1
    com.apple.iokit.IONDRVSupport     2.4.1
    com.apple.iokit.IOGraphicsFamily     2.4.1
    com.apple.driver.AppleUSBHIDKeyboard     170.15
    com.apple.driver.AppleHIDKeyboard     170.15
    com.apple.iokit.IOUSBHIDDriver     660.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice     3.6.6
    com.apple.iokit.IOBDStorageFamily     1.7
    com.apple.iokit.IODVDStorageFamily     1.7.1
    com.apple.iokit.IOCDStorageFamily     1.7.1
    com.apple.iokit.IOSCSIArchitectureModelFamily     3.6.6
    com.apple.driver.AppleUSBMergeNub     650.4.0
    com.apple.driver.AppleUSBComposite     656.4.1
    com.apple.driver.AppleThunderboltDPInAdapter     3.1.7
    com.apple.driver.AppleThunderboltDPOutAdapter     3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily     3.1.7
    com.apple.driver.AppleThunderboltPCIUpAdapter     1.4.5
    com.apple.driver.AppleThunderboltPCIDownAdapter     1.4.5
    com.apple.iokit.IOUSBUserClient     660.4.2
    com.apple.driver.AppleThunderboltNHI     2.0.1
    com.apple.iokit.IOThunderboltFamily     3.2.7
    com.apple.iokit.IOEthernetAVBController     1.0.3b4
    com.apple.iokit.IO80211Family     630.35
    com.apple.driver.mDNSOffloadUserClient     1.0.1b5
    com.apple.iokit.IONetworkingFamily     3.2
    com.apple.iokit.IOAHCIFamily     2.6.5
    com.apple.iokit.IOUSBFamily     675.4.0
    com.apple.driver.AppleEFINVRAM     2.0
    com.apple.iokit.IOHIDFamily     2.0.0
    com.apple.driver.AppleEFIRuntime     2.0
    com.apple.iokit.IOSMBusFamily     1.1
    com.apple.security.sandbox     278.11
    com.apple.kext.AppleMatch     1.0.0d1
    com.apple.security.TMSafetyNet     7
    com.apple.driver.AppleKeyStore     2
    com.apple.driver.DiskImages     371.1
    com.apple.iokit.IOStorageFamily     1.9
    com.apple.iokit.IOReportFamily     23
    com.apple.driver.AppleFDEKeyStore     28.30
    com.apple.driver.AppleACPIPlatform     2.0
    com.apple.iokit.IOPCIFamily     2.9
    com.apple.iokit.IOACPIFamily     1.4
    com.apple.kec.corecrypto     1.0
    com.apple.kec.pthread     1
    Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 20 GB, SMC 2.15f2
    Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
    PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@193,0,0
    Serial ATA Device: APPLE SSD SM1024F, 1 TB
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: Hub
    USB Device: Hub
    USB Device: Display iSight
    USB Device: Display Audio
    USB Device: Apple LED Cinema Display
    Thunderbolt Bus: iMac, Apple Inc., 23.10
    Thunderbolt Device: G-RAID with Thunderbolt, G-Technology, 1, 26.3

    Most likely, this is the culprit.
    com.paceap.kext.pacesupport.snowleopard     5.9.1
    Boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall it. If KP, then i'ts likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember.  See
    OS X About kernel panics,
    Technical Note TN2063: Understanding and Debugging Kernel Panics,
    Mac OS X Kernel Panic FAQ,
    Resolving Kernel Panics,
    How to troubleshoot a kernel panic, and
    Tutorial: Avoiding and eliminating Kernel panics for more details.

  • IMac sudden crash

    Hello all.
    My iMac suddenly crashes and then fails to restart. Only after some time, ten to twenty minutes usually, can I manually restart the computer.
    I have yet to identify any trends in usage before the crash.
    All other devices connected to the same surge protector work fine, and fail to have this issue.
    Any answers or suggestions out there????
    Thanks!

    I have the exact same problem with my 1-year-old intel iMac. It is very frustrating. The computer is effectively non-functional. I have brought it back to the store 6 times. It has had 4 repairs and the problem persists. They cannot seem to figure it out. The last time I brought it in they could not "reproduce" the problem. They replaced my fans motor, so it likely has nothing to do with temperature. We also not the only ones having this problem. There are several non-apple posts discussing this issue. Unfortunately, I think Apple has a serious defect problem with this model and are unwilling to take responsibility for it. They would rather lose a certain percentage of their customer base than provide replacement computers. I plan to take my iMac in next week and will continue to post progress, or lack of it, on this issue.

  • My home imac has crashed and will not boot up.

    Hi
    My home imac has crashed and will not boot up and I'm not sure where to start.
    It wouldn't shut down properly so I turned off the power, and now it won't go beyond the apple logo and timeer when I try to restart it.
    It is an imac (4 years old), Intel, running OS X, not sure which version, but probably the latest.
    Thanks
    Carol

    I would first reset the SMC:
    Shut down and unplug the Mac.
    Keep the Mac unplugged for at least fifteen seconds.
    Plug the Mac back in and do not turn it back on for at least five seconds.
    Press the power button to turn the Mac back on.
    Then I would reset the PRAM by rebooting the iMac while simultaneously holding the Command-Option-P-R keys until the machine restarts a second time.
    Let us know if these two procedures don't solve the problems.
    Hope this helps

  • Running Compressor and uploading videos. Imac keeps Crashing.

    Hello,
    Here are my system specs:
      Model Name:          iMac
      Model Identifier:          iMac11,1
      Processor Name:          Intel Core i7
      Processor Speed:          2.8 GHz
      Number Of Processors:          1
      Total Number Of Cores:          4
      L2 Cache (per core):          256 KB
      L3 Cache:          8 MB
      Memory:          4 GB
      Processor Interconnect Speed:          4.8 GT/s
      Boot ROM Version:          IM111.0034.B02
      SMC Version (system):          1.54f36
      Serial Number (system):          QP0260Z6D4V
      Hardware UUID:          AF8C3C03-C013-5D48-8FD7-74A10A4D9A6C
    I am compressing video files and simultaneously uploading videos to blip.tv and my imac keeps crashing on me. This happens about four times in six hours. Is it a memory issue? An error report comes up which I should have copied and pasted here but alas, I did not. Any help would be greatly appreciated. Thaqnks
    Mark

    com.eltima.ElmediaPlayer.kext    1.0
    com.paceap.kext.pacesupport.snowleopard    5.7.2
    com.line6.driver.xtaudio    7.1.0
    com.eltima.SyncMate.kext    0.2.5b15
    Normally a good place to start troubleshooting is to remove the non-Apple stuff, following the developer's instructions (often there is an uninstaller package available).
    If the problem goes away, and you need to run what you've removed, re-install one-at-a-time and test. If you do re-install, make sure you have the latest MLion compatible software.

  • My apple app. app on my imac keeps crashing.

    upgraded to mountain lion os x 10.8.2 and now my apple app. app on my imac keeps crashing. i cannot access the app store.

    Drag and drop the App Store in the Trash, then install this update combo and it will reinstall the Mac App Store app.
    OS X Mountain Lion 10.8.2 update combo
    http://support.apple.com/kb/DL1581

  • Imac keeps crashing in time machine backup after upgrade to mountain lion

    2008 imac kept crashing (shutdown and restart) during first backup after upgraded to mountain lion. The backup size was about 10GB but time machine crashed after a while (at most 2GB) and never completed backup. So, I don't have any backup since right before I upgraded from Lion. Any suggestion?

    Something strange happened. I was able to get time machine to work by going out to the login screen (the account kept logged in) and let it run the backup with the screen off (screen auto off after a few min). I tried it on two different external drives and that did the trick on both. Since the initial Mountain Lion backup was huge (155 GB), I was quite surprise that it worked at all. I assume your MBP was a Lion to ML. I also just did a 2012 MBP upgrade but that one was smoother. I did not recall having crashing issue. One thing I did find during this was that my WD passport USB drive was corrupted. Not sure it was the cause or not. I had to erase and reformat to get it back to work. Maybe do a verify disk to confirm. Good luck.

  • IMac keeps crashing after 5 trips to "Genius" Bar...

    I have had lots of issues with my 2011, iMac i7 computer over the past few months. I'm not sure what the issue but I'm thinking it's hardware based. I have AppleCare & have been calling Apple support and brought the computer into the Apple store for repair 5 times and they have not be able to reslove the issue. I'm about ready to give up on Apple all together.
    My issues:
    iMac keeps crashing & restarting (even when I haven't thouched it or after its rebooted itself it will just crash again)
    iMac will stop booting up all together
    All of the windows & icons become jiggery (shacking but not like they should / happens with both 3rd party programs & Apple apps)
    What I've tried:
    Reinstalled OS X, a lot
    Replaced the RAM & increased it
    Apple replaced the harddrive
    Tried not loading one new program on the computer after reinstalling OS X
    Here is the error report after the last crash:
    Fri Jun  7 19:47:34 2013
    panic(cpu 6 caller 0xffffff802b8b7e95): Kernel trap at 0xffffff802b8e7191, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x000000000000080c, CR3: 0x000000002bf31001, CR4: 0x00000000000606e0
    RAX: 0x0000000000000800, RBX: 0xffffff81fc463cb0, RCX: 0x0000000000000002, RDX: 0x0000000000000090
    RSP: 0xffffff81fc463c10, RBP: 0xffffff81fc463c70, RSI: 0xffffff80602fea28, RDI: 0xffffff81fc463cb0
    R8:  0x0000000000004000, R9:  0x0000000000000000, R10: 0xffffff8051c0f832, R11: 0x000000000000000c
    R12: 0x0000000000000000, R13: 0x0000000000004000, R14: 0xffffff80602fea28, R15: 0x0000000000000000
    RFL: 0x0000000000010206, RIP: 0xffffff802b8e7191, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x000000000000080c, Error code: 0x0000000000000002, Fault CPU: 0x6
    Backtrace (CPU 6), Frame : Return Address
    0xffffff81fc4638b0 : 0xffffff802b81d626
    0xffffff81fc463920 : 0xffffff802b8b7e95
    0xffffff81fc463af0 : 0xffffff802b8cd4dd
    0xffffff81fc463b10 : 0xffffff802b8e7191
    0xffffff81fc463c70 : 0xffffff802b8e6f50
    0xffffff81fc463ce0 : 0xffffff802bb144e9
    0xffffff81fc463d50 : 0xffffff802bb0526c
    0xffffff81fc463d80 : 0xffffff802b8ed787
    0xffffff81fc463df0 : 0xffffff802bb0502b
    0xffffff81fc463ea0 : 0xffffff802b8f93bf
    0xffffff81fc463ed0 : 0xffffff802b8f2af7
    0xffffff81fc463f30 : 0xffffff802b8f9339
    0xffffff81fc463f50 : 0xffffff802bbe063a
    0xffffff81fc463fb0 : 0xffffff802b8cdd23
    BSD process name corresponding to current thread: launchd
    Mac OS version:
    12D78
    Kernel version:
    Darwin Kernel Version 12.3.0: Sun Jan  6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
    Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
    Kernel slide:     0x000000002b600000
    Kernel text base: 0xffffff802b800000
    System model name: iMac12,1 (Mac-942B5BF58194151B)
    System uptime in nanoseconds: 30733369456503
    last loaded kext at 25149066637946: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7fadbad000, size 65536)
    last unloaded kext at 25299434739746: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7fadbad000, size 57344)
    loaded kexts:
    com.apple.filesystems.afpfs          10.0
    com.apple.nke.asp_tcp          7.0.0
    com.apple.filesystems.smbfs          1.8
    com.apple.filesystems.ntfs          3.10
    com.apple.driver.AppleBluetoothMultitouch          75.19
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.1.3f3
    com.apple.driver.AGPM          100.12.87
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleHDA          2.3.7fc4
    com.apple.kext.AMDFramebuffer          8.1.0
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleMikeyDriver          2.3.7fc4
    com.apple.AMDRadeonAccelerator          1.0.6
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleIntelHD3000Graphics          8.1.0
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.ApplePolicyControl          3.3.0
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.0
    com.apple.driver.AppleBacklight          170.2.5
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.iokit.SCSITaskUserClient          3.5.5
    com.apple.driver.AppleUSBCardReader          3.1.7
    com.apple.driver.AppleIRController          320.15
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AppleUSBHub          5.5.5
    com.apple.iokit.AppleBCM5701Ethernet          3.6.0b1
    com.apple.driver.AirPort.Atheros40          600.72.2
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AppleAHCIPort          2.5.1
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.security.SecureRemotePassword          1.0
    com.apple.driver.AppleMultitouchDriver          235.29
    com.apple.driver.AppleBluetoothHIDKeyboard          170.2
    com.apple.driver.AppleHIDKeyboard          170.2
    com.apple.driver.IOBluetoothHIDDriver          4.1.3f3
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.3.7fc4
    com.apple.iokit.IOAudioFamily          1.8.9fc11
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOSurface          86.0.4
    com.apple.iokit.IOBluetoothFamily          4.1.3f3
    com.apple.iokit.IOAcceleratorFamily          30.14
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.3f3
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.kext.AMD6000Controller          8.1.0
    com.apple.kext.AMDSupport          8.1.0
    com.apple.driver.AppleGraphicsControl          3.3.0
    com.apple.driver.AppleThunderboltEDMSink          1.1.8
    com.apple.driver.AppleThunderboltEDMSource          1.1.8
    com.apple.driver.AppleHDAController          2.3.7fc4
    com.apple.iokit.IOHDAFamily          2.3.7fc4
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.IOPlatformPluginFamily          5.3.0d51
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.1
    com.apple.driver.AppleThunderboltDPOutAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5
    com.apple.iokit.IOUSBMassStorageClass          3.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleUSBMergeNub          5.5.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.driver.AppleThunderboltNHI          1.6.3
    com.apple.iokit.IOThunderboltFamily          2.2.6
    com.apple.iokit.IOUSBUserClient          5.5.5
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IO80211Family          522.4
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOUSBFamily          5.5.5
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220.2
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 1.71f22
    Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x873E, 0x4C49464554494D454D454D4F52592E434F4D
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x873E, 0x4C49464554494D454D454D4F52592E434F4D
    Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x873E, 0x4C49464554494D454D454D4F52592E434F4D
    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x873E, 0x4C49464554494D454D454D4F52592E434F4D
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
    Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5690H
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 3
    USB Device: FreeAgent GoFlex, 0x0bc2  (Seagate LLC), 0x5031, 0xfa130000 / 6
    USB Device: Expansion Desk, 0x0bc2  (Seagate LLC), 0x3312, 0xfa120000 / 5
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: EPSON Artisan 730 Series, 0x04b8  (Seiko Epson Corp.), 0x087b, 0xfd140000 / 5
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
    Is anyone having the same issues or any idea on how I can fix this? If not, would anyone like to buy a iMa

    Both companies prices are competitive:
    http://eshop.macsales.com/shop/apple/memory/iMac
    http://www.crucial.com/
    And perhaps worth adding that both offer a lifetime warranty on their RAM.

  • My Imac A1312 crashed I have no recovery disk. What can I do?

    My IMac A1312 crashed and no recovery method was made prior to crash.
    I do not know the version of operating system.
    I have a new hard drive but am not sure what to do

    It is very difficult to offer assistance when we do not know the model your iMac nor the OS system.  If you are the owner, you should at least know which OS is installed.
    http://support.apple.com/kb/HT1758 How to identify iMac models
    http://support.apple.com/kb/HT1159 Mac OS X versions (builds) for computers
    If you are still under warranty and/or have AppleCare, give them a call.  Let them deal w/your problems.  Otherwise, take your iMac to your local AS or an AASP.

Maybe you are looking for