IMac 20 inch rejects DVDs

When I insert DVD's into my iMac Intel 20 inch, it almost always spits out the DVD after a few tries. Audio CDs work fine.
iMac 20 inch Intel   Mac OS X (10.4.8)   Standard configuration

You can read this article about DVD regions:
http://docs.info.apple.com/article.html?artnum=60183
Your drive may have been set to another region, and
may not be letting you change your region for some
reason. That could be why your iMac is rejecting the
DVD's.
Does anyone but me see the following as a potential problem (from the Apple doc you referenced):
"In Mac OS X 10.3 Panther and later, users with administrative privileges aren't prompted to change the region the very first time a DVD-Video disc of a single region is inserted. Instead, the region of the DVD drive is automatically set to the region of the DVD disc that was inserted."

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    Message was edited by: a brody

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    Message was edited by: SDMacuser

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    Message was edited by: Abeer Thapar

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