IMac 24" iMac  (iMac7,1), Intel Core 2 Duo 2,8 GHz  Ram 4 MB running OS 10.6.8: impossible upgrade to Mac OSX Mavericks. Already created second account, according to apple online support, but still doesn't work. Thanks for help.

iMac 24" iMac  (iMac7,1), Intel Core 2 Duo 2,8 GHz  Ram 4 MB running OS 10.6.8: impossible upgrade to Mac OSX Mavericks. Already created second account, according to apple online support, but still doesn't work. Thanks for help.

Your Mac is definitely one of the supported models? http://www.apple.com/uk/osx/specs/
If so, what happens when you try to download? Is it a case of nothing happens? If so, take a look at the suggestions under 'Stalled Download' in this link:
http://www.wired.com/gadgetlab/2013/10/mavericks-issues-and-fixes/#slideid-23477 1
Also, some usrs have found that logging out of the Mac App Store and then back in again and starting over has kick-started the download. It seems that the 5+gb download can take a long time to give any feedback as to what's happening.

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