Imac 27 replacement question

hi all
i have recived friday my new imac from apple online store but it has a very bad yellow tint.
i'm from italy and my imac is a week12.
the replacement imac in substitution is new or a refurbished products?
or is better to ask for a refound and re do a new apple online store order?
hi and tnx

If you ordered your iMac from the online store, they will want you to return it to them (they'll provide the shipping information/approval), and they'll send you a new iMac. You can ask for a refund I believe but they may want to replace it. I am not sure of the process in Italy.
I do not understand why you want a refund if you then want to order another iMac from the online store. Sounds like a return and replacement is what you really want to do.
Make sure you have applied all firmware and software updates to your current iMac. Check using "Software Update" from the Apple menu. It may be that your problem is addressed after applying those updates.
Message was edited by: Rick Lang

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rogerdale wrote:
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