IMac 27" white screen of death

Hello.
I've recently changed HDD in my iMac to OCZ Vertex 2 SSD in a local Apple service. Everything was OK until today. I woke up my iMac from Sleep, it showed the beachball and became frozen and unresponsive. I pressed Power button to switch it off. After that I've pressed Power button again to switch it back on. But... all I could see was a White Screen.
iMac doesn't react on pressing "C", "Shift", "D", "ALT" and other combinations that could help me. I even can't boot using Install Disk. All I can see is a White Screen of Death.
What are the suggestions to my issue?
I'd like to hear any help.

Well, I'm sure that the Apple service who performed the work would have a warranty? I would be contacting them immediately and tell them to fix the problem without cost to you.

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White screen of death - iMac OSX Lion

I upgraded my 2007 iMac to Lion and after a few days of perfect running the think locked up. When I forced the power off and back on it seemed to be booting fine (chimes, apple logo, disk spinning up and I could hear the drive head seeking) but then it froze up in the "White Screen of death" (WSOD). It was complete lockd up again, and nothing would bring it back. I had to reboot again. And again. Everytime it seems to be ok, but then locks up after it the screen goes white. . I did command option , p r keys with three chimes. I have unplugged it and let it sit. I disconnected all periferals. I reset the SMC. I booted into Single User mode and used unix commands to check the HD. No errors found. I disconnected my wireless Time Capsule.
Note that it appears to be booting fine at first with the useaul Apple Logo. And when I boot into the Single User mode all the text indicates no faults. The display and HD appear fine.
I inserted my original OSX Leopard disk and and tried to boot from it, using the "C" boot process and the Option boot method to manuualy select the DVD. No good. It just went into the WSOD again.
I have no idea what to try next!

RATS!
After ersing (and zeroing) out the HD nothing changed. I still could not completely boot up the install disk. I tried the original Leopard disk, and the Apple Lion USB thumbdrive. Both started the boot process, and gave me the grey Apple logo. But then after a minute or two jumped into the White Screen of Death.
I then replace both RAM chips. No change.
Now I have a brick. A very large and heavy brick.
But the computer will woerk as Target Disk Mode, and it actually goes through a normal boot cycle. That is, I can go into the Single Ud=ser mode and all UNIX command work fine.
Does anyone have any additional ideas of what can cause this?
Peter

2007 intel based iMac has the white screen of death with the mouse visible?? WHATSUP

My 2007 Intel based IMAC has the white screen of death with the mouse cursor as the only visible item. What is up with this? Is this the equivalent of the windows blue screen of death?
Doug

Read the "More Like This" thread links located at the bottom left of this page.

Having an intermittent issue where my iMac blanks out on me. On restarting I get bands running down the screen with pixels jumping around, then the white screen of death and nothing... Wouldn't restart all weekend, now fine..? any ideas whats wrong?

Having an intermittent issue where my iMac blanks out on me. On restarting I get several bands running down the screen with pixels jumping around within the bands, then the white screen of death and nothing... This happens intermittently and usually restarts OK. Happened again three days ago and wouldn't restart for two days (again the bands/pixels etc) but now operating fine? Any ideas whats wrong with my iMac and what the solution may be? Also gets very hot from time to time, particularly if I'm playing music/watching youtube/movies for extended periods. Mac is 3.5 years old, running OS X 10.6.8, processor 3.4 GHz i7 memory 8GB 1333 MHz DDR3

If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US.
Genius Bar Reservation US
Authorized Service Provider

Help needed-white screen of death while attempting to migrated files from imac to macbook

Using the migration program on my macbook (about a month old), I rebooted my imac (about a year old) while pressing down the 't' key. Instead of rebooting and bringing up the firewire symbol, I got the white screen of death. Thankfully, I have gotten the imac working again (except I can't get it to recognize my wireless mouse)…but am afraid to try the migration app again for fear of having the same problem and doing irreperable damage......any suggestions for what went wrong the first time and what I should do differently? Also, any ideas on how to get it to recongize my mouse? It has recongized my keyboard with no issue.

Download at www.memtestosx.org
Power on your MBP while holding down the Command and S keys to force Mac OS X to boot into Single User Mode. Once you see a black screen with white text, you can release the key combination. After all the system logging is done scrolling past, type 'memtest all 2' (without the quotes) to test all memory two times. Two passes should be enough to detect any blatant problems, but I wouldn’t hesitate to let it run for hours on end if I suspected an intermittent memory problem (memtest all). When complete, you should be greeted with “All tests passed” if your RAM is in good condition. If your system locks up or freezes indefinitely during the test, you may have a bad memory module on your hands.
(above taken from www.command-tab.com)

Imac crashes after 3 weeks!!!! White screen of death-- Hard Drive died!??

Good day fellow Apple-minded,
bought my missus a 27" Imac with a 1TB hard drive in the mighty United of States,just the other day.
I have become quite an Apple fan recently........mainly based on the high reliability compared to the products from Bill Gates and his henchmen.
HOWEVER, I was less impressed when the white "screen of death" appeared the other day while trying to boot up. It was night, so I spent a good few hours in this forum, trying to look for a solution.........before finally surrendering to bed.
The next morning to the Mac-doctor and he confirmed--> the Hard Drive--> R.I.P.
After 3 weeks only!!
Luckily it will be changed under warranty etc, but still--> my question is: how common is this for the Imac?????
FYI: I flew the Imac out of the States, checking it in at the airline desk--> booboo??
Thanks,
MXP 150 Patriot

IMO, mere coincidence. Mechanical and electrical things break. When, no one knows. For HDs, normally within the first couple of months and then years later at their end of life. Since it's being replace under warranty, don't worry.

How to deal with the "white screen of death"?

My 1 hour old iMac (27 inch i5) just died. I had used it for less than 30 mins when it downloaded an OS update and rebooted. Then it refuses to boot, stuck in a white screen.
After that I slid in the recover disk and used the disk utility to restore the HDD as in the recover manual. It then spent 30 mins recovering,. However, on re-start it is still stuck in the white screen of death.
What do i do now?

Hi anerjee;
With a brand new Mac, personally I would not mess with it. I would take it back to Apple and ask them to fix it.
Allan

White screen of Death. Reinstalled OSX Maverick but data is missing. HELP!

Help! i had a white screen of death on my iMac. Did a check via disk utility and the hard drive seems to be fine. I have partioned the hard drive into two volumes previously.
However, when I tried to reinstall OSX Maverick on the first partition, where it was originally installed, it was pointed out as being full and I was forced to reinstall it on the second partition. No problem with that.
However, when I start up the iMac, there are no files to be found. And this is really very upsetting to me as they contain memories of my family which I really treasure.
Am I doing anything wrong? When I go in to the set up utility and try to select partition 1, it will still give me the white screen of death and that the disk is full
Kindly advise if there is anyway for me to "force" install it on partiton 1 and regain access to my files.

If you reinstalled onto the second partition and used the same username/password combo for your admin user account, then you can boot into the voluime, open up the original volume, and drag your data from it to the same places on the second volume. To reinstall, you need to remove stuff from the full volume.
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Freeing space on your Mac OS X startup disk and
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White Screen Of Death-Did all the key hold downs

Hello,
After the spinning beach ball of death today, the Imac is now in the White screen of death mode. I did power off, command option , p r keys with two chimes. I did the c key hold down. I tried the tech tool deluxe disc. I tried the power off only. I have unplugged and let it sit. Is there any thing else I can do?
Thank You!

Sorry, Kenichi, your post wasn't there a minute ago:(
+did not work+
Assuming you can get the Install Disc into the optical drive - with it already in the optical drive, then you power-up while holding down and continuing to hold down the c key (it's small case, so cap's lock off) until you see a spinning dial on the white screen (at that point you can release the c key) - how far does it get while trying to accomplish this?
Does it do anything at all? Make any noise? Power light on or flashing? Do you ever get to hear the Mac startup "gong" sound? or see the spinning dial?
The following article provides the startup sequence you might witness:
http://support.apple.com/kb/HT2674?viewlocale=en_US
http://support.apple.com/kb/HT2538?viewlocale=en_US
Message was edited by: myhighway

White Screen of Death-no boot

My iMac doesn't seem to find the hard drive on boot up, superdrive for that matter, either. I have a white screen of death. I can zap the pram, but that's about it. Won't start up in target mode or safe mode. After sitting for a while it might show a folder with a question mark on it. Any ideas?
Daniel

Contact Apple Service, iMac Service or Apple's Express Lane, as appropriate. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

White Screen of Death at Startup - Boot Camp Based Problem

I recently received my Intel-based 20" iMac yesterday and this morning I set it up and transfered all of my files from my old Windows XP computer successfully. I then played around with the iLife suite and a few other programs and decided I should probably run Boot Camp and set up Windows for a few Windows-based programs I need and some games that are Windows only.
I started to look up Boot Camp on the Apple website, then realized iMacs that came with Leapord pre-installed should already have Boot Camp on them. I searched in Spotlight for "Boot camp" and found the "Boot Camp Assistant." I thought that was close enough, so I started the application up.
First, it told me I needed to partition my hard drive and create a space for Windows. I figured I would have only a few esential programs on it, so I opted for a partion of about 10-12 GB if I remember correctly. The installer then told me to insert my Windows disc and I then put in my Windows XP SP1 installation CD. It read it, shutdown, then booted back up into what I recognized as the Windows setup screen.
It went through the normal setup steps, until it got to a point where it asked what partition I should install Windows on. There was only one partition listed, so obviously I chose that one, but what was weird was the partition said it was over 100,000 MB, which is not the 10 GB I told it to partition. I got scared when it told me it would have to format the partition since it wasn't suitable for a Windows installation yet. I figured it wouldn't hurt to recheck the amount I partitioned, so I quit out of the Windows installer.
Next, my Mac restarted and went to the infamous white screen of death.
I have tried basically every single way to fix this.
I tried:
Alt - Option - PR (Reset the PRam) And waited for both 2, 3, 4, and 5 dings
Alt
Option
Shift (Safe Mode)
Put in the Mac OS X disc and booted up holding:
D
C
None of these worked. Sorry if my key abbreviations are off, by the way, because I'm writing this on a Windows laptop and I haven't gotten the keys down for Macs yet.
Does anyone have any suggestions? Apple call support is curretly closed, at least in my timezone. I'll probably try calling them tomorrow, but mostly I'm afraid of having to get a whole new harddrive and/or iMac. I haven't backed up my data anywhere yet (this is just my first day with the Mac) so if I lose the data, there goes upwards of a few thousand dollars in music and other data expenses.
Thanks in advance for ideas, I'll try anything you throw at me now, as long it doesn't void the warranty or involve formatting my hard drive. (Though if you know a way to format my hard drive AND save my data, that would be even better)

All the data that you transfered to the iMac should still be on the PC which originally contained the content. Transferring to the Mac is in reality only copying.
A Boot Camp Windows installation requires Windows SP2 only;
To use Boot Camp, you need:
1. An Intel-based Macintosh computer with a built-in or USB keyboard and a built-in trackpad or USB mouse.
2. Mac OS X 10.5 or later
3. The latest firmware updates available for your Intel-based Mac.
4. At least 10 GB of free space on your startup disk (single partition).
5. A full, single-disc version of Windows Vista, Windows XP Home Edition or Professional with Service Pack 2 or later. Boot Camp does not include Windows. You must provide your own properly licensed installation disc.
  Important: A Windows XP installation disc must include Service Pack 2 (SP2). You cannot install an earlier version of Windows and upgrade to Windows XP, nor install an earlier version of Windows XP and update it to SP2. 
6. Boot Camp Assistant (find it installed in /Applications/Utilities/ on Leopard).
Just an idea for you. There is an entire Apple Discussion forum dedicated to Boot Camp and Windows.
Whereas, not everyone here with an Intel iMac has installed, tried to install or has experience with BC & Windows, everyone there has or at least has an interest. You may attract help more quickly there.
The Forums are at the bottom of the main Apple Discussions page under Windows Compatible Technology. Here is a link;
Boot Camp: Installation and Storage

White Screen of Death, Please Help

Hey Guys ;
I have an imac 2010 with windows installed on it (No MacOS is installed). today I updated the windows and shut it down and after a few hours I turned it on but now I am only getting the white screen ! it doesnt boot up at all ! I dont know if this problem is related to windows update or not. it may be only luck that this has happened after updating my windows.
I tried to boot it from CD or a flash drive , but holding the option key or d or c doesnt do anything. when holding the option key , even the mouse cursor doesnt appear !
the only thing that works is reseting the PRAM , when I hold the option and command and p and r , I can hear the second chime , but still it doesnt boot up. it is why I am sure my keyboard is working. also I tried to reset the SMC but no results.
also I tried command + r and command + v , but no luck ! only white screen.
I dont understand why I dont get any kind of output ! even if my hdd is broken I should be able to boot from a CD , right ? or at least it should show some kind of error message or logs. but only white screen.
do you have any suggestions ?

Yes , I was using the original grey DVD. I tried holding all possible keys ! nothing worked.
Eventually I found out my HDD is dead , I opened my iMac and disconnected my HDD and now it can boot from CD. but the problem is that it shouldnt work this way. I have had a PC for many years and even if HDD dies , you can go to bios or boot from other devices and etc. it shouldnt cause a white screen of death !
may be apple is doing this intentionally so it can charge people for fixig their imacs ! it is not something complicated , it was just a dead HDD and I was getting no error messages or anything, Just a dead imac. thats frustrating.

White Screen of Death Questions [PLEASE HELP!]

If someone actually cares about my issue, they will read all of the following. Let's see how many of you are out here and how many just want to answer simple short questions for reputation.
Okay, so I've ran into my first ever iPod Touch issue. I've never owned an iPhone, but I have had an iPod in the past and know a bit about them. I'm going to be 100% honest and I need a serious answer because I'm upset and angry. If anyone can be bothered to read the following, THANK YOU. If anyone could help me out in any way by giving me suggestions/tips and/or a solution, THANK YOU. But anything that can help is appreciated.
I had my board shorts on when this ocurred. I went to the toilet, doing my own business. I had my iPod Touch in my bank pocket which went to about half way down my thigh. The iPod Touch at the time was facing away from my thigh. Pulling down my pants, the iPod Touch hit the tiled floor. It hardly even hit the floor, all I heard was a little click and I realised it was my iPod. It was flat at the time, I picked it up and pressed the Home button immediately to ensure it was okay. It sort of lit up like a white background, but had a very low opacity. Since it was flat, I assumed it was normal.
Putting my iPod on charge right after my toilet break, I waited and waited for it to charge quickly enough for me to see the screen as I was a little worried not having seen that faded screen before. When the Apple logo was to appear, it gave me a lit up white screen. I was so confused as there were no marks AT ALL on my screen or any other part of the iPod.
NOTE: My iPod is still under warranty.
Did my research and came to the conclusion that it was the infamous 'White Screen of Death'. Where do I go from here? I have no clue!
I have important information such as a To Do list and my Contacts within the iPod. I NEED to retrieve this information. Is there any way I can do this?
I can still use the iPod, as if the screen were showing. Sounds are working, but there is just a blank, lit up white screen. Sometimes when I hold the Home button, On/Off button & the Volume Up buttoon all at the same time for ~10-20 seconds, the Apple logo comes up as if the screen was all fixed. 5 Seconds later, it goes all funny as if there were faded white lines and a faded white background but still being able to see the logo/screen. When the iPod loads, it just goes back to the lit up white screen.
Here's another odd thing to this, when I leave my iPod Touch sitting in a spot remotely, without touching it for a few hours, when I come back to it and hit the Home button, the iPod will begin to work fine as if nothing ever happened. No white screen, no nothing, just simply use it as I wish. I can even sometimes lock it, and then unclock it again with it still showing perfectly. However, when I tend to click the On/Off button after this happens, or if I just continue to use it for ~1 minute, it will eventually do the same as the above paragraph in second last sentence.
This may be important:
The iPod charges fine.
The iPod can be used with my computer and iTunes fine.
To sum it all up, everything can be done, including using the iPod, but with a lit up white screen.
Here are some questions I have for you guys:
Will Apple cover this in my warranty?
If they won't, what should I do?
How much would a replacement screen cost?
Should I attempty to open my iPod if they do not cover it by warranty? (I have not attempted as I don't want to void anything).
What could be the cause and why?
How can I retrieve that important information? (Contacts & To Do List)
Have you got any suggestions/tips for me?
I need this resolved guys. I'm very upset and angry over the whole situation. If a little thump on the tiles like that (it's not like I dropped it or anything) can damage the screen that much, then this devices from Apple can't be very reliable. All I'm asking for is some genuine service/help to resolve my issue. If this can be done, I will be one VERY happy person.
Daniel

Will Apple cover this in my warranty?
As stated above it is not covered by the warranty as it will be deemed accidental damage. You can try explaining what happened to somebody at the Genius Bar and they may cut you some slack and replace it at no cost. They might not though as Apple has started to really come down hard on eliminating replacing accidentally damaged iPods at no cost.
If they won't, what should I do?
Again, bring it into them anyways and explain what happened. You have nothing to lose either way. Otherwise, you really only have 2 other options. Send it to a third party service center to have them take a look at it and possibly repair the iPod, or do some studying online and learn how to open up the device yourself and take a look. There are some excellent step-by-step repair guides at http://www.ifixit.com/.
How much would a replacement screen cost?
This depends on where or how you have it repaired. Here is Apple's repair pricing guide.
http://www.apple.com/support/ipod/service/prices/
Third party repair centers will cost less and they'll actually swap out the bad part rather than just replace the entire iPod as Apple does.
Should I attempty to open my iPod if they do not cover it by warranty? (I have not attempted as I don't want to void anything).
If you have a warranty on it still, I wouldn't quite yet. Take it to your local Apple store as explained above. Otherwise, I would only if you feel comfortable working with small electronics and consider yourself handy with them.
What could be the cause and why?
As stated already, it could be a damaged or loose LCD ribbon cable or the LCD screen itself is damaged. As to what exact component, there is no way to tell.
How can I retrieve that important information? (Contacts & To Do List)
Make a backup of the device in iTunes before taking or sending it in for service or before you decide to open it up (if you do happen to go that route). See here what is included in the backup of the device.
iTunes: About iOS backups
If you get a new or replacement device you can restore it from that backup.
Have you got any suggestions/tips for me?
As I have already stated numerous times, try taking it into your local Apple Store and see if there is anything can do for you such as swap it out. Remember that they are not obligated to do so since the damage is technically accidental. Be kind and polite when explaning what happened. You never know what could happen!
B-rock

White screen of death from game. And a new game not working at all

My iPod touch 4th gen has been getting the white screen of death when I try to play plants vs zombies why does this keep happening and is there a way to stop it from happening again?
And I recently installed fruit ninja and it won`t work at all it opens but it just says loading and then it crashes and I've tried running it in safe mode and it still dies the same thing what can I do to get the game to work?

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPod touch 4th gen has the white screen of death and won't connect to iTunes to restore.

I was updating from iOS 6 beta 1 to beta 2 when my ipod froze up and started showing the white screen of death. I've tried the trick where you hold the power and home button for ten seconds and tried to put it in DFU mode to restore. None of these tricks work and my screen is still white. Also I plug it into my Windows Vista computer with iTunes 10.6.3 but it wont show up. I really need help. I don't have warranty or money to buy a new one. My grandmother will heartbroken if $200 goes down the drain.

Im not developer and I have ios 6 click this link http://www.youtube.com/watch?v=kHvf6Wty0nk&feature=plcp but anyway try putting it into dfu

IMac 27" white screen of death

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