IMac (3.4gHz Intel Core i7) shuts down when sleeps, then won't restart

Just bought a brand new 27" iMac (3.4gHz Intel Core i7) which shuts down when sleeps, then won't restart (ie completely dead).
In order to restart, I have to unplug the power cord from the computer, hold power key down for 10secs, replug in and it then starts up. I returned to the store and they spent a couple days letting it go to sleep etc and overnight and for them it was fine. Woke up no problems. They returned it to me yesterday.
So I set it all up again, left it overnight and this morning it was dead again. So now it leaves me to wonder if it's something I have plugged into it.
I have a new Seagate 3TB external hard drive hooked up using USB3.0. This is plugged directly into the back of the computer.
I also have a powered USB hub plugged into the computer which has regular USB stuff such as printer, graphics tablet and another external hard drive (this one is older LaCie 500gb, and have put it into a new USB 3.0 case as well for the arrival of the new iMac (this had an old firewire hard drive case). However this hard drive is switched off at the case and is not being used.
I believe it could possibly be the Seagate 3TB disk causing this problem, but it works fine during the day while I am using the computer, it's just when I either leave it at lunch time to go to a meeting or walk etc or overnight that I come back and it has shut down....leaving me to believe that it's due to the computer going to sleep.
Has anyone else had a similar problem with a Seagate drive? Today I'm conducting an experiment and heading off for lunch with both hard drives unhooked. If I come back and the computer wakes up from a click of the mouse or keyboard as it should, I will plug in one hard drive at a time and re-test. I will leave the Seagate for last, as I don't think it is the old LaCie disk (which is off).
For reference sake, I also have a NAS running off my network through Airport Extreme etc and have my old iMac hooked up to the network too, but don't believe this is the problem.
Initially I did put in some after market RAM (another 8GB) and though that might be the problem, but I removed and it still reacted the same way (plus store I bought it from again booted up fine and woke up fine at their shop after I had taken RAM out too).
Will keep this post updated with my next test (letting computer sleep without either hard drive in), but keen to hear if anyone has had any similar experiences with Seagate disks/cases and the new iMacs.
Cheers,
Kristin

Hey kristinandmike,
I had a similar problem shortly after I bought my 27" iMac. Here is an excerpt from my discussion:
"As BDAqua suggested, I started the process of elimination by shutting down the externals and just leaving up one of the USB drives and using the computer until time to shut it off. After eliminating 2 of the 3 drives I figured it had to be the last one. That drive is a Seagate GoFlex Desk version that allows different bases with differing connectivity. I had previously used FW800 to connect but had switched to USB3 on the new computer. I went ahead and got a Thunderbolt to FW adaptor cable and switched this drive back to Firewire rather than USB3. So far so good."
For some reason the Seagate I was using didn't agree with the USB3 on the Mac.

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B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
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    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My battery dies quicker than before, even without using the phone .aslo it shuts down unxpectedly (sometimes shuts down at 30% then i cant restart it until i blog it to the charger) and sometimes jumps from 40% to 20% or from 20% to 3%

    hi!
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    Install or Reinstall OS X from Scratch
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    You can get a new battery fairly cheap on eBay if you have the Early 2008 MacBook with the easily removable battery.
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    This one ?
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    thanx Hatter,
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    Guten tag
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