IMac 5K crashes when selecting large jpegs
I have a new iMac 5k, and I've noticed a very troubling issue. It's hard to figure out where it is coming from or what is causing it, so I'm hoping there'll be someone who has been through this before and knows what to do.
I export images from Lightroom or Capture One, simple full size jpegs at 100%, with metadata to my desktop or other folders. If the image is over a certain size, and I click on an individual image, within a second the entire computer has crashed and is restarting. If I select several of the images, everything is fine, it's when I click on one. I don't click to open the image, just select it. I've imported RAW images without issue, selected them, previewed them with no problems at all. Only exported images.
As a test, I've transferred the jpegs that crash the iMac to my laptop (by selecting multiple and moving via airdrop) and open them without any issue, so I don't think it's Lightroom or Capture One. I'm trying to figure out if this is a software or hardware issue. I think it might be a corrupted file somewhere that reads the metadata and previews the image with a thumbnail, but haven't found anything useful googling yet.
Any ideas? I'm happy to provide whatever info/screenshots about the issue to help.
Hello gregoriod11, you're not alone. I have the exact same problem. This problem did not exist before the 10.3 upgrade, so I'm sure that had something to do with it. I first noticed the problem when I double-clicked (to launch to Preview) a large jpeg file from Canon of their new 50 megapixel camera. My iMac 5K suddenly rebooted (aka kernel panic). Other large jpeg files could also cause Preview to unexpectedly quit or instead a kernel panic. I also couldn't select the file from Photoshop's Open menu. Once you clicked the file, boom! I have been in contact with Apple Support since yesterday and again this morning. Here's what I recommend:
First, reinstall OS 10.10.3. This cleared about 80% of the problem. No more kernel panics and Photoshop, Bridge, and Apple's new Photos app all successfully opened several large jpeg file. Only Preview is still gagging on the large jpeg files. Preview either quits suddenly or momentarily displays the image then it goes blank (but doesn't quit).
Apple downloaded a lot of diagnostic data from my computer and is sending it to engineering. I should hear something in 4 or 5 days. The problem seems to be associated with the graphics driver. I suggest you also call Apple (if for any reason just to experience the most awesome technical support in existence). Furthermore, referenced my case number (778797925) and that John Kraus is handling it. This may save you a lot of "try this, try that" time.
I believe the fix for this will be in some future system upgrade, so you may have to live with it for a while.
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3 com.adobe.PSAutomate 0x000000011fa9ffd3 ScObjects::BridgeTalkThread::run() + 163
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2 com.adobe.adobeswfl 0x000000013227f04d APXGetHostAPI + 2430509
3 com.adobe.adobeswfl 0x0000000132040a39 APXGetHostAPI + 77849
4 com.adobe.adobeswfl 0x000000013227f161 APXGetHostAPI + 2430785
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6 com.adobe.adobeswfl 0x000000013227f3b0 APXGetHostAPI + 2431376
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8 libSystem.B.dylib 0x00007fff88f5f309 thread_start + 13
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0 libSystem.B.dylib 0x00007fff88f60eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff88f64cd1 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl 0x000000013227f04d APXGetHostAPI + 2430509
3 com.adobe.adobeswfl 0x0000000132040a39 APXGetHostAPI + 77849
4 com.adobe.adobeswfl 0x000000013227f161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl 0x000000013227f2ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl 0x000000013227f3b0 APXGetHostAPI + 2431376
7 libSystem.B.dylib 0x00007fff88f5f456 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff88f5f309 thread_start + 13
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1 libSystem.B.dylib 0x00007fff88f2696d mach_msg + 59
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3 com.apple.CoreFoundation 0x00007fff8760684f CFRunLoopRunSpecific + 575
4 com.apple.CoreMediaIOServices 0x00007fff81ada63f MIO::DAL::RunLoop::OwnThread(void*) + 147
5 com.apple.CoreMediaIOServices 0x00007fff81adc20a CAPThread::Entry(CAPThread*) + 140
6 libSystem.B.dylib 0x00007fff88f5f456 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff88f5f309 thread_start + 13
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0 libSystem.B.dylib 0x00007fff88f2635a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff88f64bc2 _pthread_cond_wait + 1015
2 com.adobe.adobeswfl 0x000000013227f019 APXGetHostAPI + 2430457
3 com.adobe.adobeswfl 0x00000001324148e5 APXGetHostAPI + 4091589
4 com.adobe.adobeswfl 0x000000013227f161 APXGetHostAPI + 2430785
5 com.adobe.adobeswfl 0x000000013227f2ba APXGetHostAPI + 2431130
6 com.adobe.adobeswfl 0x000000013227f3b0 APXGetHostAPI + 2431376
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8 libSystem.B.dylib 0x00007fff88f5f309 thread_start + 13
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1 libSystem.B.dylib 0x00007fff88f64bc2 _pthread_cond_wait + 1015
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3 com.adobe.adobeswfl 0x000000013229b95c APXGetHostAPI + 2547516
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6 com.adobe.adobeswfl 0x000000013227f3b0 APXGetHostAPI + 2431376
7 libSystem.B.dylib 0x00007fff88f5f456 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff88f5f309 thread_start + 13
Thread 12:
0 libSystem.B.dylib 0x00007fff88f69dce select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff87628e92 __CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff88f5f456 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff88f5f309 thread_start + 13
Thread 13:
0 libSystem.B.dylib 0x00007fff88f69df2 recvfrom + 10
1 ServiceManager-Launcher.dylib 0x0000000120550982 Invoke + 54020
2 ServiceManager-Launcher.dylib 0x000000012054fadf Invoke + 50273
3 ServiceManager-Launcher.dylib 0x000000012054eb26 Invoke + 46248
4 ServiceManager-Launcher.dylib 0x000000012054eb81 Invoke + 46339
5 ServiceManager-Launcher.dylib 0x000000012054ec02 Invoke + 46468
6 ServiceManager-Launcher.dylib 0x000000012054930d Invoke + 23695
7 ServiceManager-Launcher.dylib 0x00000001205494a6 Invoke + 24104
8 ServiceManager-Launcher.dylib 0x0000000120549f2f Invoke + 26801
9 ServiceManager-Launcher.dylib 0x000000012054a01d Invoke + 27039
10 ServiceManager-Launcher.dylib 0x000000012054d31f Invoke + 40097
11 ServiceManager-Launcher.dylib 0x000000012054d5c5 Invoke + 40775
12 ServiceManager-Launcher.dylib 0x000000012054db84 Invoke + 42246
13 ServiceManager-Launcher.dylib 0x000000012054dd71 Invoke + 42739
14 ServiceManager-Launcher.dylib 0x000000012053fdaf Login + 1773
15 ServiceManager-Launcher.dylib 0x0000000120541295 Login + 7123
16 ServiceManager-Launcher.dylib 0x000000012054e2a8 Invoke + 44074
17 ServiceManager-Launcher.dylib 0x00000001205506c1 Invoke + 53315
18 libSystem.B.dylib 0x00007fff88f5f456 _pthread_start + 331
19 libSystem.B.dylib 0x00007fff88f5f309 thread_start + 13
Thread 14:
0 libSystem.B.dylib 0x00007fff88f60eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff88f64cd1 _pthread_cond_wait + 1286
2 libtbb.dylib 0x0000000106a5222c tbb::internal::GenericScheduler::wait_while_pool_is_empty() + 92
3 libtbb.dylib 0x0000000106a5cb84 tbb::internal::CustomScheduler<tbb::internal::IntelSchedulerTraits>::wait_for_all(tbb::ta sk&, tbb::task*) + 1858
4 libtbb.dylib 0x0000000106a54e3a tbb::internal::GenericScheduler::worker_routine(void*) + 632
5 libSystem.B.dylib 0x00007fff88f5f456 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff88f5f309 thread_start + 13
Thread 15:
0 libSystem.B.dylib 0x00007fff88f60eb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff88f64cd1 _pthread_cond_wait + 1286
2 libtbb.dylib 0x0000000106a5222c tbb::internal::GenericScheduler::wait_while_pool_is_empty() + 92
3 libtbb.dylib 0x0000000106a5cb84 tbb::internal::CustomScheduler<tbb::internal::IntelSchedulerTraits>::wait_for_all(tbb::ta sk&, tbb::task*) + 1858
4 libtbb.dylib 0x0000000106a54e3a tbb::internal::GenericScheduler::worker_routine(void*) + 632
5 libSystem.B.dylib 0x00007fff88f5f456 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff88f5f309 thread_start + 13
Thread 16:
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x724b72f07195713a rbx: 0x0000000107cf61f0 rcx: 0x0000000000000008 rdx: 0x724b72f07195713a
rdi: 0x00007fff5fbfe220 rsi: 0x0000000107cf61f0 rbp: 0x00007fff5fbfe1f0 rsp: 0x00007fff5fbfe1f0
r8: 0x000000000002819b r9: 0x0000000000794dea r10: 0x0000000000002566 r11: 0x00000001012e4c96
r12: 0x00007fff5fbfe220 r13: 0x0000000000000000 r14: 0x00007fff5fbfe460 r15: 0x0000000107a2d8c0
rip: 0x000000010090abf7 rfl: 0x0000000000010246 cr2: 0x000000016b8ae000
Binary Images:
0x100000000 - 0x1026a7fff +com.adobe.Photoshop 12.0.1 (12.0.1) <CFDED939-0A8A-EBC4-215B-94A4A224A1D1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
0x103287000 - 0x1032fffef +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <4A355686-1451-B19A-0C55-DFE49FD2539E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x103315000 - 0x10331cfff org.twain.dsm 1.9.4 (1.9.4) <D32C2B79-7DE8-1609-6BD4-FB55215BD75B> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103324000 - 0x103334ff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <5D6FFC4E-7B81-3E8C-F0D4-66A3FA94A837> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x10333f000 - 0x103345ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <1AB34F57-2E8D-42FB-A484-5CCB928CA456> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10334c000 - 0x103552fef +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) <499B4E7A-08BB-80FC-C220-D57D45CA424F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x1035e5000 - 0x103793fef +com.adobe.owl AdobeOwl version 3.0.93 (3.0.93) <74CF40F6-B216-DB73-5C8F-FC5533220CD9> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x103835000 - 0x103c65fef +AdobeMPS ??? (???) <FA334142-5343-8808-7760-4318EB62AD51> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103dbf000 - 0x1040eaff7 +AdobeAGM ??? (???) <52E17D56-6E7A-A635-82ED-5DE1F3E5045D> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1041b7000 - 0x1044dffe7 +AdobeCoolType ??? (???) <7EF54CD5-3426-A1E5-7961-FA34CCC2018D> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x104577000 - 0x104598ff7 +AdobeBIBUtils ??? (???) <F7150688-2C15-0F0C-AF24-93ED82FC321A> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1045a5000 - 0x1045d0ff6 +AdobeAXE8SharedExpat ??? (???) <7E809606-BF97-DB3A-E465-156446E56D00> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x1045e2000 - 0x104726fef +WRServices ??? (???) <76354373-F0BD-0BAF-6FC0-B96DBB371755> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x10476d000 - 0x1047d2fff +aif_core ??? (???) <12FA670E-05A8-1FCB-A7A2-AAE68728EA30> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x1047ee000 - 0x104804fff +data_flow ??? (???) <9C5D39A6-D2A2-9B6A-8B64-D1B59396C112> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x10481c000 - 0x1048b2fff +image_flow ??? (???) <B72AA922-0D68-D57E-96B1-2E009B0AD4AE> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x104929000 - 0x104947fff +image_runtime ??? (???) <32786637-C9BF-4CB6-2DF9-5D99220E00BE> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x104964000 - 0x104b93fff +aif_ogl ??? (???) <615E7DF6-09B1-857A-74AC-E224A636BEE1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x104c72000 - 0x104d05fff +AdobeOwlCanvas ??? (???) <EC667F6D-0BB6-03EA-41E8-624425B2BF4B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x104d25000 - 0x10506efef +com.adobe.dvaui.framework dvaui version 5.0.0 (5.0.0.0) <023E0760-0223-AB5D-758C-2C5A052F6AF4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x1051fe000 - 0x105380fe7 +com.adobe.dvacore.framework dvacore version 5.0.0 (5.0.0.0) <42077295-9026-D519-C057-35E07029D97B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x105422000 - 0x10579afff +com.adobe.dvaadameve.framework dvaadameve version 5.0.0 (5.0.0.0) <0E95A0DF-038A-CFF2-EC7B-BDB905CDF5C5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x1058e4000 - 0x1059f9fff +AdobeACE ??? (???) <5BFBC4A1-1704-06A7-B656-D28BF592307A> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x105a1e000 - 0x105a3afff +AdobeBIB ??? (???) <7A792F27-42CC-2DCA-D5DF-88A2CE6C2626> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x105a44000 - 0x105aaeff7 +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <6B2F73C2-10AB-08B3-4AB0-A31C83D1E5E0> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x105ae1000 - 0x105bb4ffb +AdobeJP2K ??? (???) <465D1693-BE79-590E-E1AA-BAA8061B4746> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bd4000 - 0x105bd8ff8 +com.adobe.ape.shim adbeape version 3.1.65.7508 (3.1.65.7508) <0C380604-C686-C2E4-0535-C1FAB230187E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x105bdc000 - 0x105c53fff +FileInfo ??? (???) <6D5235B9-0EB6-17CA-6457-A2507A87EA8F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x105c74000 - 0x105cd2ffd +AdobeXMP ??? (???) <561026BB-C6EA-29CE-4790-CABCB81E8884> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105ce0000 - 0x10617bfff +com.nvidia.cg 2.2.0006 (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/Cg.framework/Cg
0x106701000 - 0x106757feb +com.adobe.headlights.LogSessionFramework ??? (2.0.1.011) <03B80698-2C3B-A232-F15F-8F08F8963A19> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x10679c000 - 0x1067c1ffe +adobepdfsettings ??? (???) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsettings
0x1067fb000 - 0x106800ffd +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <DFFB9A08-8369-D65F-161F-7C61D562E307> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x106805000 - 0x1069a1fff +com.adobe.PlugPlug 2.0.0.109 (2.0.0.109) <83092855-E671-F64A-EE0D-1110CF669634> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x106a49000 - 0x106a62feb +libtbb.dylib ??? (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/libtbb.dylib
0x106a73000 - 0x106a79feb +libtbbmalloc.dylib ??? (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/libtbbmalloc.dylib
0x106a80000 - 0x106a80ff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <B146C134-CE18-EC95-12F8-E5C2BCB43A6B> /usr/lib/libmx.A.dylib
0x106a83000 - 0x106a8bff3 +com.adobe.boost_threads.framework boost_threads version 5.0.0 (5.0.0.0) <6858DF5A-F020-22A7-B945-14EC277724D4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x106a92000 - 0x106b78fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <26FC56A6-EFD6-22FA-E1F1-4E1BA61C85BB> /usr/lib/libcrypto.0.9.7.dylib
0x106f47000 - 0x106f49fef com.apple.textencoding.unicode 2.3 (2.3) <B254327D-2C4A-3296-5812-6F74C7FFECD9> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x106fe5000 - 0x106ffcfe7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <1B9D1076-CC7C-521A-676C-F7BE51F65271> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x10905a000 - 0x1090caff6 +com.adobe.amt.services AMTServices 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) (3.0.0.64) <52FF1F9B-9991-ECE2-C7E3-09DA1B368CBE> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
0x1198e2000 - 0x119903fef libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <FA6280BD-A73C-3A3D-6494-81EB80FE1C24> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x119907000 - 0x119916fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <0628B99F-F193-89BF-6332-B8C50D301F29> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x11991a000 - 0x11992cfff libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <A77665EF-B6FB-00B4-2F3D-90D7845814C9> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x119930000 - 0x119931fff libCyrillicConverter.dylib 49.0.0 (compatibility 1.0.0) <5EB939D1-53CF-EDD2-36DF-3E8A3FB13179> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x119938000 - 0x119940fff +com.adobe.asneu.framework asneu version 1.7.0.1 (1.7.0.1) <3D59CB21-F5C7-4232-AB00-DFEB04206024> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/asneu.framework/Versions/a/asneu
0x1199e9000 - 0x1199f0fff +Enable Async IO ??? (???) <9C98DC9E-5974-FE5D-75C3-16BC4738DCC8> /Applications/Adobe Photoshop CS5/Plug-ins/Extensions/Enable Async IO.plugin/Contents/MacOS/Enable Async IO
0x11b433000 - 0x11b43cfff +FastCore ??? (???) <F1D1C94D-4FE1-F969-6FC2-8D81837CA5E1> /Applications/Adobe Photoshop CS5/Plug-ins/Extensions/FastCore.plugin/Contents/MacOS/FastCore
0x11b600000 - 0x11b663ff3 +MMXCore ??? (???) <2DB6FA8E-4373-9823-C4F5-A9F5F8F80717> /Applications/Adobe Photoshop CS5/Plug-ins/Extensions/MMXCore.plugin/Contents/MacOS/MMXCore
0x11b6e9000 - 0x11b754ff0 +MultiProcessor Support ??? (???) <8A0A7B32-67A5-4CD5-80DC-F9BEDA271F2C> /Applications/Adobe Photoshop CS5/Plug-ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
0x11c9ec000 - 0x11c9eeff7 +com.Logitech.Control Center.Scroll Enhancer OSAX Loader 3.1.0 (3.1.0) <5E627882-A52C-8B6B-EBD0-478728267121> /Library/ScriptingAdditions/LCC Scroll Enhancer Loader.osax/Contents/MacOS/LCC Scroll Enhancer Loader
0x11f900000 - 0x11f91cff7 +MeasurementCore ??? (???) <0E3BE9B3-FF3D-78A6-38EC-5CB0828B80EB> /Applications/Adobe Photoshop CS5/Plug-ins/Measurements/MeasurementCore.plugin/Contents/MacOS/MeasurementCore
0x11f93c000 - 0x11fb98fef +com.adobe.PSAutomate 12.0.1 (12.0.1) <6A522366-AB0A-E14E-D695-CDC7F5211991> /Applications/Adobe Photoshop CS5/Plug-ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/ScriptingSupport
0x11fdae000 - 0x11fe52ffb +com.adobe.AdobeExtendScript ExtendScript 4.1.25 (4.1.25.8769) <144F37AB-BE20-D159-C326-A34154FE04B3> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x11feb4000 - 0x11ff54fef +com.adobe.AdobeScCore ScCore 4.1.25 (4.1.25.8769) <28F9410F-A5B5-BB59-FB7E-F5DB8FA70A0C> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x11ff9a000 - 0x11ffbaffb +com.adobe.ape adbeapecore version 3.1.65.7508 (3.1.65.7508) <284C86BE-ACD8-31DD-E58D-544F581BC93B> /Library/Application Support/Adobe/APE/3.1/adbeapecore.framework/adbeapecore
0x1202da000 - 0x1202dbfff ATSHI.dylib ??? (???) <0C6E12AA-4D29-7892-77CA-0B9D2C1627F5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x12053d000 - 0x120565fef +ServiceManager-Launcher.dylib ??? (???) <4608E5E7-7F22-A4FF-527C-E97EA339FCCC> /Library/Application Support/Adobe/CS5ServiceManager/lib/ServiceManager-Launcher.dylib
0x120ec0000 - 0x120ec4fff com.apple.audio.AudioIPCPlugIn 1.1.2 (1.1.2) <F6E20DCA-3C00-8990-1F60-E5517F7D0C77> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C ontents/MacOS/AudioIPCPlugIn
0x120f8b000 - 0x120fa5fff +com.adobe.pip ??? (5.0.0.2021) <47380937-5088-41F7-50FA-ADAC9B15C783> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobePIP.framework/AdobePIP
0x121534000 - 0x12153afff com.apple.audio.AppleHDAHALPlugIn 1.8.7 (1.8.7f1) <97D7045E-CFD7-AD5C-6954-3B7C3F367C63> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x1215c3000 - 0x1215edfef com.apple.mio.DAL.VDC_4 130.0 (1035) <605498BB-69D1-09C2-2720-FC7FBE9C289E> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Resources/VDC.plugin/Cont ents/MacOS/VDC
0x121a08000 - 0x121a46ff7 com.apple.DP.ScreenInputDevice 13.0 (13.0) <22174597-D163-7A20-C82A-C00C2CA19640> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Resources/AppleScreenInpu tDevice.plugin/Contents/MacOS/AppleScreenInputDevice
0x1229d2000 - 0x1229f8fff GLRendererFloat ??? (???) <10AFC7E0-A5CE-8F0E-7084-439BE59F7E95> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFl oat
0x131086000 - 0x1310c3feb +com.adobe.AAM.AdobeUpdaterNotificationFramework UpdaterNotifications 1.0.0.64 (1.0.0.64) <CD8BD7C7-0F66-29B6-C158-A6EF8DF69996> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/updaternotifications.framework/Versions/a/UpdaterNotification s
0x132000000 - 0x132e47fcf +com.adobe.adobeswfl ??? (2.0.0.7489) <DBD38111-48D6-C031-EF50-D034C94ED38B> /Library/Application Support/Adobe/APE/3.1/adbeapecore.framework/Resources/AdobeSWFL.bundle/Contents/MacOS/Ado beSWFL
0x169f00000 - 0x16a08dfe7 GLEngine ??? (???) <57D733C2-F7CB-2B8F-CD34-C85A193145DE> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x16a0be000 - 0x16a4e1fef libclh.dylib 3.1.1 C (3.1.1) <83F3C7DB-D2E2-07B0-E433-386C9428AD72> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x200000000 - 0x2006fbff7 com.apple.GeForceGLDriver 1.6.16 (6.1.6) <4F3D3917-641B-AA12-04DE-D3A1995C3B18> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver
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0x7fff868a4000 - 0x7fff868f0fff libauto.dylib ??? (???) <072804DF-36AD-2DBE-7EF8-639CFB79077F> /usr/lib/libauto.dylib
0x7fff868f1000 - 0x7fff868f2ff7 com.apple.TrustEvaluationAgent 1.1 (1) <51867586-1C71-AE37-EAAD-535A58DD3550> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x7fff86937000 - 0x7fff86aedfef com.apple.ImageIO.framework 3.0.3 (3.0.3) <A32D0B5A-7149-7739-22D3-84D38B07E9E5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x7fff86aee000 - 0x7fff86b73fff com.apple.print.framework.PrintCore 6.2 (312.5) <E736F6DC-2E69-A14D-6BCF-69D14232F8B8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x7fff86d20000 - 0x7fff86df0ff7 com.apple.CFNetwork 454.9.7 (454.9.7) <AA6EB690-6CCF-603D-AAC2-35B9E05D1593> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x7fff86df1000 - 0x7fff86e91fff com.apple.LaunchServices 362.1 (362.1) <2740103A-6C71-D99F-8C6F-FA264546AD8F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x7fff86e92000 - 0x7fff87050fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <0E53A4A6-AC06-1B61-2285-248F534EE356> /usr/lib/libicucore.A.dylib
0x7fff87051000 - 0x7fff87098ff7 com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff870d2000 - 0x7fff870ddff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <F0DDF27E-DB55-07CE-E548-C62095BE8167> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x7fff870de000 - 0x7fff870deff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff8718f000 - 0x7fff8724cff7 com.apple.CoreServices.OSServices 357 (357) <718F0719-DC9F-E392-7C64-9D7DFE3D02E2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff87303000 - 0x7fff8740dff7 com.apple.MeshKitIO 1.1 (49.2) <F296E151-80AE-7764-B969-C2050DF26BFE> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitIO.frame work/Versions/A/MeshKitIO
0x7fff8740e000 - 0x7fff8757dfe7 com.apple.QTKit 7.6.6 (1742) <7E254184-757D-E87C-5B2A-7612A2C85243> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff8757e000 - 0x7fff875b7ff7 com.apple.MeshKit 1.1 (49.2) <3795F201-4A5F-3D40-57E0-87AD6B714239> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x7fff875bb000 - 0x7fff87730ff7 com.apple.CoreFoundation 6.6.3 (550.29) <48810602-63C3-994D-E563-DD02B16E76E1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff87736000 - 0x7fff8775bfe7 com.apple.CoreVideo 1.6.1 (45.4) <B1516554-88BC-CF1E-5409-BFF27A73D1AF> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8775c000 - 0x7fff8776bfff com.apple.NetFS 3.2.1 (3.2.1) <FF21DB1E-F425-1005-FB70-BC19CAF4006E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8779f000 - 0x7fff877a2ff7 com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff877ee000 - 0x7fff87838ff7 com.apple.Metadata 10.6.3 (507.10) <641395B7-FF2C-B94C-965A-CE6A0830645F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff87839000 - 0x7fff8788afe7 com.apple.HIServices 1.8.0 (???) <1ABA7802-C1E4-06A0-9035-2792CC915BF6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x7fff8788b000 - 0x7fff87917fef SecurityFoundation ??? (???) <6860DE26-0D42-D1E8-CD7C-5B42D78C1E1D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff87918000 - 0x7fff87c16fe7 com.apple.HIToolbox 1.6.3 (???) <CF0C8524-FA82-3908-ACD0-A9176C704AED> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x7fff87c17000 - 0x7fff87c1afff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x7fff87c2d000 - 0x7fff87c2ffff libRadiance.dylib ??? (???) <D67C08B6-4D4A-916D-E936-528E145A56E2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x7fff87cd2000 - 0x7fff884dcfe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x7fff884dd000 - 0x7fff88593fff libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <F206BE6D-8777-AE6C-B367-7BEA76C14241> /usr/lib/libobjc.A.dylib
0x7fff885d3000 - 0x7fff885fbfff com.apple.DictionaryServices 1.1.1 (1.1.1) <9FD709FC-23F0-F270-EAC1-C590CD516A36> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x7fff8870d000 - 0x7fff8875cff7 com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <14FD0978-4BE0-336B-A19E-F388694583EB> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x7fff887c2000 - 0x7fff887c7fff libGIF.dylib ??? (???) <21FC6B02-6AC3-C4DB-0B50-98144802274C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x7fff887f0000 - 0x7fff888a5fe7 com.apple.ColorSync 4.6.3 (4.6.3) <AA93AD96-6974-9104-BF55-AF7A813C8A1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff888d7000 - 0x7fff889ffff7 com.apple.MediaToolbox 0.484.11 (484.11) <F50B5552-8527-C75D-873F-66A61D04E32A> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff88b7d000 - 0x7fff88b83ff7 IOSurface ??? (???) <EB2019F6-7C5C-3D59-E11F-6119466C12A9> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff88c0c000 - 0x7fff88c4fff7 libRIP.A.dylib 543.50.0 (compatibility 64.0.0) <DF457CB3-CE61-0FD4-1403-BB68BC2CC998> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff88c5c000 - 0x7fff88cc8ff7 com.apple.CorePDF 1.3 (1.3) <6770FFB0-DEA0-61E0-3520-4B95CCF5D1CF> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff88cc9000 - 0x7fff88daffe7 com.apple.DesktopServices 1.5.7 (1.5.7) <8A697128-B6CA-E4A8-C200-6520D5A35FBE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x7fff88db0000 - 0x7fff88df7fef com.apple.QuickLookFramework 2.2 (327.4) <4E1658D4-F268-2A82-C095-1D01E9EAD05F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff88df8000 - 0x7fff88e0afe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
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Model: MacBookPro5,2, BootROThat's really odd because I can open up lower res files with the same exact fonts. I generally create 72 dpi versions of a piece for proofing. Once approved I recreate it at print resolution. So I have these files at < 100MB which open fine, and >300MB which don't open. So why is it that the font corruption is so selective to certain documents? And only photoshop ones at that?
No disrespect, just trying to understand.
Regards, -
Photoshop crashes when selecting File / Automate / Batch
Photoshop users still need a fix for Photoshop crashing whenever they select Batch.
I understand that Adobe staff has chosen to blame scanner drivers for the problem. And, I've read the discussions thru last year (very long and boring when all you want is a fix). But, I'm not settled on several things which do not add-up.
First, I'll review the symptoms for the sake of all interested readers. Photoshop users have reported Photoshop crashing whenever they select File / Automate / Batch from the menu for years. This problem got much worse (widespread) since the release of version 12.0.4. The problem apparently affects only those with Train compatible scanners and who installed Adobe's optional Twain plugin. I never read how anyone came to this conclusion, but scanner drivers are being blamed. The accepted work-around is to disable or remove Adobe's Twain plugin.
Second, I want to point out that Photoshop works normally when using the Twain plugin. I can scan images and they are imported directly into Photoshop without any problems. This was the case before the 12.0.4 update and is still the case now.
Third, I want to pose my most pressing question. What does selecting "Batch..." have to do with scanner drivers? In other words, what possibly could Photoshop be doing with scanner drivers when selecting "Batch..." that it does not do when actually does use the drivers?
Lastly, I'll point out that I am a software developer of over 30 years. So, I understand how it might somehow work out in the details that the source of the problem really is buggy scanner drivers. However, as a programmer with a lot of experience dealing with problems common in device driver API's, I know that good practice is to expect anything. If Photoshop begins a process that calls out to someone else's software API, it should cushion that call with proper exception error handling. All processes should execute with an "if all else fails" contention.>> What does selecting "Batch..." have to do with scanner drivers?
When running the actions for the Batch command, Photoshop updates it's menu/command state to check which commands are enabled or disabled based on the document state being changed by the actions. Part of that update is calling the scanner interface to see what is available or not, and at that point some drivers crash. Since the crash occurs in third party code executed within Photoshop's context - there was not much Photoshop could do to recover (there was exception handling, but it couldn't work across OS and DLL boundaries).
In Photoshop CS6, we spent quite a bit of time figuring out why they were crashing (apparently there was some assumption about the application GUI state), and how we could avoid them crashing in those circumstances - and now CS6 avoids the crashes in the Batch command even with the TWAIN plugin and drivers are loaded. -
Cs4 dreamweaver suddenly crashes when selecting code/split view
i have looked around and found this issue in older posts from 2008 but have not found a resolution. i've had dw cs4 for mac for a several months and all of a sudden it started crashing when i select code/split view.
i have:
deleted prefs
deleted config folder and .dat file
started up in safe mode and new user mode
no other issues with any other adobe apps or crashing in general
have plenty of memory
got rid of extensions
i feel like it is a corrupted file that is doing it unfortunately i dont have my original disk on hand to reinstall right now (purchased cd instead of download). UGH!
i'm running: snow leopard / 10.6.4 / 2x2.66 ghz dual core intel xeon / 7gb memory
here are the first few lines of the same error code:
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
Crashed Thread: 19
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x940d2099 szone_free_definite_size + 654
1 libSystem.B.dylib 0x940d1ba8 free + 244
2 com.apple.carbonbundletemplate 0x1e85431d js_FinalizeStringRT + 31
3 com.apple.carbonbundletemplate 0x1e835694 js_GC + 2156
4 com.apple.carbonbundletemplate 0x1e8359bc js_ForceGC + 67
5 com.apple.carbonbundletemplate 0x1e8592b1 js_DestroyContext + 150
6 com.apple.carbonbundletemplate 0x1e80bdc8 JS_DestroyContext + 25
7 com.apple.carbonbundletemplate 0x1e801237 JS_LangParser::DestroyJSEngine() + 43Have you done a complete uninstall, clean up, and then reinstall? - Sounds like that's the only thing you haven't tried, so I'd try that next. Yeah, I know... a real pain. The sort of thing we on the PC side have to deal with far more often unfortunetly ;-/
Lawrence Carmer - *Adobe Community Professional*
http://www.Cartweaver.com
Complete Shopping Cart Application for
Dreamweaver, available in PHP and ColdFusion
Stay updated - http://blog.cartweaver.com -
Adobe Photoshop crashing when selecting print preferences
Hi There,
It seems that within the past 2 days in our company we have had users complain that Adobe Photoshop is crashing when they go to print and print preferences. They say a window appears and says "Photoshop has stopped working and windows is looking for a solution".
Has anybody else experienced this over the past couple days? It was working on all computers until recently.
The computers are a mostly Windows 8 computers with 1 Windows 7.try resetting preferences by holding down shift-ctrl-alt while starting ps. if done correctly a confirmation dialog with appear.
if that fails, this worked for someone else,
System Preferences>Print & Fax. Selected the Konica Minolta printer (the B/W printer was working fine). Changed the name. Still didn't fix it. Went back selected my newly named Konica Minolta then "Open Print Queue" (like Dave said)>print settings. Change the driver to "Generic Postscript printer." I could print, but only on letter-size paper, no other options available (need tabloid). Went back to system preferences>print & fax>Konica Minolta2>open print queue>drivers then I reselected the updated printer drivers--the same one that hasn't been working. -
Premiere Elements 8 crashes when selecting the edit option
Hi to you all,
I just installed Premiere Elements 8 on my new system.
It is a Intel i5 + 4 GB mem, GTS250 and 400 GB of free disk space.
OS is WIndows 7 64 bits. The system is completely up-to-date with patches, fixes and so on.
BIOS, Drivers etc. All to the latest.
Starting PE8, no problem
Getting the film from my sony DV on to the disk, no problem.
Disc menu: no problem
Then when I want to add transitions or titles via the edit menu, Premiere elements 8 crashes. It is not responding anymore and windows is looking for a solution.
I followed the hints and tips on this forum on crashing Elements 8. No help. Quicktime to the latest. ended processes. All no help.
I also started PE8 in WIndows XP SP3 mode. Same problem.
Could it be the 64 bits?
Any help would be appriciated.
Richard
The NetherlandsThank you all for the quick replies.
I installed the latest Nvidia GTS250 driver (from the Nvidia site) and guess. No crash anymore when selecting the edit menu.
My graphical card is a Asus GTS250 DK/DI/1GB and I was using the latest drivers retrieved from the asus site. Those drivers are old.
I can now continue to evaluate Premiere Elements 8.0
Thanks all.
Richard
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