IMac always freezing, coloured wheel etc

Hello
I have noticed, for some time that if I have more than one window open in Safari, the iMac tends to start freezing, ie instead of the arrow you get the coloured wheel and cannot continue until it unfreezes.
Now, I am noticing that, even if only one window is open, the same thing is happening, eg in myspace I cannot even scroll down the page without it stopping and starting.
I don't know what is required in terms of routine maintenance to keep the system running properly.
In addition, today, I had a pop-up which said the system is affected by viruses. Obviously, I don't know if this was something genuine or malicious. I agreed for it to scan, and it said 527 threats found.
It then asked me to download Antivirus 360, which I did not agree to.
Because this freezing happens typically when more than one window is open, I assumed it was a limitation in the iMac rather than broadband-related (I have basic Talk Talk broadband). I now have to consider whether it is virus-related.
I have never installed anti-virus software, other than what is in the Apple software updates.
Can anyone suggest what I should do to get the iMac running more efficiently, and if virus infection may be the cause, what is the best remedy?
I would appreciate any advice
Thank you
notanthony

Miriam
Thanks very much
I restarted from the install disc (hold down letter c), and clicked repair for the Mac HD.
At the end, it said - No repairs were necessary.
I then restarted from the internal drive and followed the procedure to repair permissions.
Below, I have pasted the result.
I don't know yet if it has been advantageous, but anything very good or very bad, I will post again
Thanks very much
notanthony
Repairing permissions for “Macintosh HD”
Determining correct file permissions.
Permissions differ on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents /MacOS/InternetUtilities, should be -rw-rw-r-- , they are -rwxrwxr-x
Owner and group corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents /MacOS/InternetUtilities
Permissions corrected on ./Applications/iTunes.app/Contents/Frameworks/InternetUtilities.bundle/Contents /MacOS/InternetUtilities
Permissions differ on ./Library/Application Support/Macromedia/Shockwave 10/Shockwave 10 Preferences, should be -rwxrwxr-x , they are -rw-rw-r--
Owner and group corrected on ./Library/Application Support/Macromedia/Shockwave 10/Shockwave 10 Preferences
Permissions corrected on ./Library/Application Support/Macromedia/Shockwave 10/Shockwave 10 Preferences
Group differs on ./private/etc/authorization, should be 80, group is 0
Owner and group corrected on ./private/etc/authorization
Permissions corrected on ./private/etc/authorization
Permissions differ on ./private/var/log/secure.log, should be -rw------- , they are -rw-r-----
Owner and group corrected on ./private/var/log/secure.log
Permissions corrected on ./private/var/log/secure.log
Permissions repair complete
The privileges have been verified or repaired on the selected volume

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    com.apple.driver.AppleFWOHCI    4.8.6
    com.apple.iokit.IOAHCIBlockStorage    2.0.0
    com.apple.driver.AppleUSBHub    4.4.0
    com.apple.driver.AppleEFINVRAM    1.5.0
    com.apple.driver.AppleAHCIPort    2.1.8
    com.apple.iokit.AppleBCM5701Ethernet    3.0.6b9
    com.apple.driver.AppleACPIButtons    1.4
    com.apple.driver.AppleUSBEHCI    4.4.0
    com.apple.driver.AppleRTC    1.4
    com.apple.driver.AppleHPET    1.6
    com.apple.driver.AppleSMBIOS    1.7
    com.apple.driver.AppleACPIEC    1.4
    com.apple.driver.AppleAPIC    1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient    166.0.0
    com.apple.nke.applicationfirewall    3.0.30
    com.apple.security.quarantine    1
    com.apple.driver.AppleIntelCPUPowerManagement    166.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard    152.3
    com.apple.driver.AppleHIDKeyboard    152.3
    com.apple.driver.AppleMultitouchDriver    220.62
    com.apple.driver.IOBluetoothHIDDriver    2.5f17
    com.apple.kext.triggers    1.0
    com.apple.driver.DspFuncLib    2.1.1f12
    com.apple.driver.AppleSMBusController    1.0.10d0
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    com.apple.kext.ATISupport    7.0.4
    com.apple.iokit.IOSurface    80.0
    com.apple.iokit.IOBluetoothSerialManager    2.5f17
    com.apple.iokit.IOSerialFamily    10.0.5
    com.apple.iokit.IOFireWireIP    2.2.3
    com.apple.iokit.IOAudioFamily    1.8.3fc11
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleHDAController    2.1.1f12
    com.apple.iokit.IOHDAFamily    2.1.1f12
    com.apple.iokit.IO80211Family    400.40
    com.apple.driver.AppleSMC    3.1.1d2
    com.apple.driver.IOPlatformPluginFamily    4.7.0b2
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleBacklightExpert    1.0.3
    com.apple.iokit.IONDRVSupport    2.3
    com.apple.iokit.IOGraphicsFamily    2.3
    com.apple.driver.BroadcomUSBBluetoothHCIController    2.5f17
    com.apple.driver.AppleUSBBluetoothHCIController    2.5f17
    com.apple.iokit.IOBluetoothFamily    2.5f17
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.0.0
    com.apple.iokit.IOUSBMassStorageClass    3.0.0
    com.apple.iokit.IOUSBHIDDriver    4.4.0
    com.apple.driver.AppleUSBMergeNub    4.4.0
    com.apple.driver.AppleUSBComposite    3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.0.0
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.6
    com.apple.iokit.IOCDStorageFamily    1.7
    com.apple.driver.XsanFilter    403
    com.apple.iokit.IOFireWireFamily    4.4.3
    com.apple.iokit.IOAHCISerialATAPI    2.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.0.0
    com.apple.iokit.IOUSBUserClient    4.4.0
    com.apple.iokit.IOAHCIFamily    2.0.6
    com.apple.iokit.IOEthernetAVBController    1.0.0d5
    com.apple.iokit.IONetworkingFamily    2.0
    com.apple.driver.AppleEFIRuntime    1.5.0
    com.apple.iokit.IOHIDFamily    1.7.0
    com.apple.iokit.IOUSBFamily    4.4.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    165
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    326
    com.apple.iokit.IOStorageFamily    1.7
    com.apple.driver.AppleKeyStore    28.18
    com.apple.driver.AppleACPIPlatform    1.4
    com.apple.iokit.IOPCIFamily    2.6.5
    com.apple.iokit.IOACPIFamily    1.4
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    Serial ATA Device: HL-DT-STDVDRW  GA32N
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    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
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    Next take the machine to the Apple Store and tell them your seeing beachballs on everything your doing. They will replace the hard drive under warranty, ask if you made a backup or not and of course tell them you did with TimeMachine but don't think it's going to reliable because of the issues on the boot drive, tell them  you have a extra copy of your files on a another storage drive.
    Ask them to help you reinstall OS X and Apple programs for you if they can, then all you have to do when you get home is to copy your files from the storage drive. This would ensure any corruption of OS X or programs is eliminated.
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  • IMovie and coloured wheel continuously spinning...

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    - Do something else for several hours
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    - try to use a codec that works or convert material to this
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    - trash it
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  • MacBook Pro, always freezing! Help!

    Hey, so I need help.
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    I was happy because everything was back to normal but a week later, it slowed down. I didn't mind it though because I can still use it and everything. But it came to this point again where simple tasks take a 2-minute freeze first! It's really driving me crazy and I don't want to make it worse. I need to know what was really the problem behind this!
    I tried uninstalling a few applications including chrome. Right now I'm using Safari because I was told it uses less memory than Chrome. Nothing happened. It still freezes, I can't even research properly because everytime I use it, it freezes!
    Please help! I'm not a computer expert so I need all the help I can get. I don't want to spend a lot of money again on professionals!
    More info about my macbook:
    About This Mac
    OS X
    Version 10.8
    Processor: 2.26 GHz Intel Core 2 Duo
    Memory: 4 GB 1333 MHz DDR3
    Storage: 450.44 GB free out of 499.25 GB
    System Memory
    Free: 2.49 GB
    Wired: 650.7 MB
    Active: 766.3 MB
    Inactive: 133.3 MB
    Used: 1.51 GB
    VM size: 189.11 GB
    Page ins: 428.1 MB (0 bytes/sec)
    Page outs: 0 bytes (0 bytes/sec)
    Swap used: 0 bytes

    These are the results:
    Hardware Information:
              MacBook Pro (13-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,5
              1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    System Software:
              OS X 10.8 (12A178q) - Uptime: 0 days 2:30:41
    Disk Information:
              ST9500325AS disk0 : (500.11 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Untitled (disk0s2) / [Startup]: 499.25 GB (450.34 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Launch Daemons:
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 11.0.1.98 3rd-Party support link
              iPhotoPhotocast: Version: 7.0
              Flash Player: Version: 11.0.1.98 Outdated! Update
              JavaAppletPlugin: Version: 14.2.0 - SDK 10.8 Outdated! Update
              QuickTime Plugin: Version: 7.7.1
              SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
    Audio Plug-ins:
              AirPlay: Version: 1.4.1 - SDK 10.8
              iSightAudio: Version: 7.7.1 - SDK 10.8
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
    Old Applications:
              None
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   4%          WindowServer
                   2%          EtreCheck
                   0%          ps
                   0%          mds
                   0%          WebProcess
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              143 MB          WebProcess
              53 MB          Dock
              45 MB          Finder
              41 MB          Safari
              41 MB          mds
    Virtual Memory Information:
              2.30 GB          Free RAM
              809 MB          Active RAM
              241 MB          Inactive RAM
              430 MB          Wired RAM
              348 MB          Page-ins
              0 B          Page-outs

  • Spinning colour wheel

    Hi
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    Hello and welcome to Apple Discussions...
    Boot from your install disc so you can run Disk Utility to verify and if necessary, repair any errors on the startup disk.
    Insert your install disk and Restart, holding down the "C" key until grey Apple appears.
    Go to Installer menu and launch Disk Utility.
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    Select your HDD (manufacturer ID) in the left panel.
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  • Yosemite has ruined performance of my 3-year-old iMac with freezes, application shutdowns and more. What can I do?

    Since installing Yosemite my iMac frequently freezes, particularly when I have multiple windows open/apps running. I've never had this problem before. All my apps are installed on a solid-state drive and all documents, etc. on a separate drive, so I'm accustomed to fast performance. Most problems seem to occur with Microsoft Office (Word and Entourage) and Safari, but that's what I use most heavily, so no surprise. I have always been able to keep a lot of apps/windows open on desktop without performance problems, until now. Yosemite is leaving me stranded. (I upgraded to Yosemite because a couple of the newest apps I use on my two Macs and iPhone require Yosemite.) Any advice?

    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
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    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
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    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
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    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening

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    If your hard drive is getting full, you need to free up, at least, 20 GBs of space on your iMac's hard drive.
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    Download an app called OnyX for your version of OS X.
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  • How do I get rid of the spinning colour wheel when connecting my iphone or ipad to my mac and starting itunes?

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    If the cloud is showing, then it is not on your phone. You can fix it where you cannot see these by going to Settings>Music>Show All Music, turn that off.

  • Bootcamp Windows 7 on iMac Startup Freezes

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