Imac and Samsung DVD players

Don't know if this is the right forum.
Taked to tech support IMAC and APPLE TV.
Must have been a bad day for support. I asked her if Samsung and Imac had any support issues ( I am trying to build a new Home Theater.) She just kept asking me questions that put me into a corner each time I asked if I should buy a Samsung BD- C7500 DVD player to play with my IMAC 27" and Apple TV, and she would not give me a straight answer......
If anyone is in need of similar information, here is a tidbit I found on Amazon reviews section:
1.0 out of 5 stars A cautionary tale for Macintosh users, May 1, 2010
By xo1rider "Customer service critic" (Fremont, Ca) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Samsung BD-C6500 1080p Blu-ray Disc Player (Electronics)
I suspect this is a fantastic, five star blu-ray player if you're a PC user but from my perspective as a Macintosh user I just wasted a couple hours of time that I'll never get back.
If I'd googled BD-C6500, Macintosh and Airport I could have saved my self a ton of frustration and time by ordering something else. Sure, you can spend some time figuring out a hack to make this thing work if you really have to, but I don't have to. There are other products out there that don't treat Mac users like red headed step-children.
Before I go any further let me say that as usual Amazon was fantastic when it came to the ordering process, the price, the packaging and delivery were just what you'd expect from Amazon, not to mention the ease of returns. That's why I buy from Amazon!
The initial set up went swimmingly until I came to the WiFi network hookup. Let me say first that I have a very strong WiFi network in my house using the ever reliable Apple Airport Extreme. In addition I have a wireless Cannon printer that set up on the first try so I'm no stranger to non-Apple wireless devices. When I got to the WiFi set up on the Samsung I hit a dead end. It was Friday night and Samsung customer support is a Monday through Friday business hour operation. That in it self is weak, they do have 24/7 online chat and I used that much to my frustration. The online chat is slow, I think the person on the other end must have had multiple chats going based on the response time to each of my entries.
The first Macintosh roadblock came when tech support wanted me to upgrade the firmware, since I could not connect to Samsung via the blu-ray player I needed to download a 67 MB file onto a USB flash drive, no problem I had the drive and I have a fast internet connection. Turns out I needed to format the USB device in Windows. O.K. so I've got an Intel Mac and a copy of Windows XP. I just fired up my trusty VMware fusion and took care of that little problem. At this point I was getting the idea that Samsung was not Mac friendly. Upgrading the firmware did not help and the support person on the chat could only tell me to phone back on Monday.
The Samsung has a feature called PC Share, allows you to stream from your computer to the blu-ray player. That was one of the reasons I choose this model - guess what? You've got to use Windows to utilize this feature. That sealed the deal for me, as soon as I finish this review I'm packing up the Samsung and shipping it back to Amazon. Combined with the lack of proper customer support, the anti-Macintosh attitude of Samsung and the warnings that I probably would not be able to play Avatar on this machine I've had enough.
*Here's an update a couple of hours later. I packed up the Samsung and sent ti back to Amazon, the did some more research and purchased an LG BD570. I will be out of town for a while so went to Best Buy and picked it up. Literally 15 minutes after walking in the front door the unit was linked to my WiFi network, five minutes later I was listening to Pandora Radio and a couple minutes later installed the latest firmware via the WiFi. Lesson learned, if you've got a Macintosh avoid Samsung.
Still don't have a definitive answer but maybe I'll get there.

Welcome to Apple Discussions!
We are just end users here!
Quoting us long reviews is useless. How do you want to integrate the DVD Player in the mix?
Is there anything wrong with your iMacs built-in DVD player?
Are you able to rent via Apple Store and Netflix all the Movies you want?
Is the iMac in the same room as your TV?
Message was edited by: a brody

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