IMac applications see my iPhone 5s but cannot display the photos. Last week I was using Image Capture with no problem.

I have an iMac 10.8.4 and an iPhone 5s. I recently downloaded 110 photos and 10 very short videos using Image Capture v.6.2. I plugged the phone into the iMac, all of the photos appeared in Image Capture, I selected all and sent them along to a folder on an external hd.
However, this week, attempting the same procedure, I get nothing. Image Capture sees my phone but does not display any photos, just a big blank window. Same response from iPhoto, Aperture, and Lightroom; they all recognize the phone but none of the photos appear. Insight would be appreciated! Thanks.

Hello WellShoot,
Thank you for the details of the issue you are experiencing with importing photos from your Camera Roll using Image Capture. You have taken some really good steps already to troubleshoot this issue. The article below has a few additional troubleshooting steps you can take:
iOS: Unable to import photos to computer
http://support.apple.com/kb/ts3195
Thank you for using Apple Support Communities.
Best,
Sheila M.

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