IMac can no longer open .jpg .jpeg & other media files sent from PC?
I can no longer open .jpg photos & media files sent to my iMac from my wife's PC through Outlook email. I get an error message saying the item cannot be opened. All other recipients have no trouble opening these attachments. We have tried numerous fixes suggested by Apple chat sites but to no avail. I suspect an OS update around December 2010 has caused this problem on not just our machine but thousands of other iMac users & Apple is ignoring it. Why isn't Apple addressing this huge issue?
Likely, because there are millions of Mac users, and not everyone is experiencing this issue. Until it happens to all Mac users with a specific system, it will be very difficult to isolate the cause.
You can sign up for a free online developer account:
http://developer.apple.com/
And you can post here your bug report:
http://bugreporter.apple.com/
Attachments may need to be encoded a specific way with Outlook to be readable by Mac OS X Mail.
You can also try reading those messages with Thunderbird, or another Mac e-mail client. To find other Mac e-mail clients, search the software search engines here*:
http://www.macmaps.com/macosxnative.html#NATIVE
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PCs can't read/open my jpeg or tiff files
Using Illustrator CS2, I export my artwork as a jpeg in the usual way but when I email it to a
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If you use the "Save for WEB" feature RGB is the only option, but resolution is also limited to 72 PPI. -
This started last month - when I go to my comcast account, I'm able to log on and view my account but can not open my email inbox. When I enter my user name and password, I'm taken to the "Email Preview" page so that I can see a partial view of the inbox but when I click on "View Entire Inbox" it jumps to a page showing that it's loading but goes right back to the preview page - I can't open any of the emails. This does not happen when I use Internet Explorer or Firefox on my older laptop.
Did you find out what addon?
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I downloaded Yosemite on my new iMac and now can no longer open spread sheet files I created on my old iMac using Excel for the iMac. I used to be able to open these files on my new computer before Yosemite.
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Yesterday afternoon, out of the blue, I can no longer open word or excel documents from my gmail account in firefox browser on windows 7. I can in all other browsers. The error message is "There was a problem sending the command to the program"
As a workaround, does it work to save the files first and then open them after saving?
Sometimes when Firefox has problems handing off a download to another program it is caused by a corrupted settings file. That file is hard to edit, so usually we suggest renaming the file to see whether that resolves the issue. Here's how:
Open your current Firefox settings (AKA Firefox profile) folder using either
* "3-bar" menu button > "?" button > Troubleshooting Information
* (menu bar) Help > Troubleshooting Information
* type or paste about:support in the address bar and press Enter
In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders.
Leaving that window open, switch back to Firefox and Exit, either:
* "3-bar" menu button > "power" button
* (menu bar) File > Exit
Pause while Firefox finishes its cleanup, then rename '''mimeTypes.rdf''' to something like mimeTypes.old
Start Firefox back up again and test your Gmail attachments. Any improvement?
Note: This resets some preferences to their defaults, such as which PDF viewer Firefox uses. If you need to update that again, please see this article: [[How to disable the built-in PDF viewer and use another viewer]]. -
Can no longer open PDF files from my emails sent from other websites. Problem seems to correlate with automatic upgrade of free adobe software (from version 11 to Reader DC)?
To configure the browser to use Acrobat or Adobe Reader to open PDF files:
1. Quit Internet Explorer(any other browser)
2. Start Acrobat or Adobe Reader.
3. Choose Edit > Preferences.
4. Select Internet in the list on the left.
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I can no longer open my files that I have been using for years?
I can no longer open my documents that I have been using for years.
"Adobe Reader could not open xxxx.jpg because it is not a supported file type or ................."
Help.Here are instructions for setting file associations for Windows 8. Again, you will need to know what program you have that opens .jpg files.
How to Associate File Types in Windows 8: 5 Steps (with Pictures)
Good luck. -
HT5037 The upgrade did not work... I can no longer open iphoto
I just got a i mac and after i synced my iphone to the imac I can no longer open i photo becasue it says i need a iphoto upgrader.... will did the upgrader and still i cant open iphoto
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have. -
i was using an app while the battery ran over, then when i recharged my ipod, i can no longer open that app anymore. Why?
No idea why.
What have you tried to solve?
Have you tried the basics from the manual?
restart, reset, restore.
Have you tried removing the app, tehn adding it back? -
I can no longer open MS Word. How to restore?
Hi,
A while ago, maybe a year, I purchased Microsoft Office for Mac. I got Word, Excel and a few other things. I used Word fairly frequently to read .docs. I noticed a couple of months ago I can no longer open Word. I always get an error box 'Microsoft Word cannot be opened because of a problem.' Doesn't say what problem is. My guess is I accidentally deleted something critical to opening and using Word.
I would like to re-install the software. The problem is I can't find the MS Office discs. I do not know if I purchased discs or a download. I know that I purchased it but can't remember how and don't seem to have any evidence.
Excel opens and works fine. And I see the Word icon in my 'Applications'. But won't open.
Is there some way I can find out how I purchased this thru Apple and get a back-up download or something? Is there some registration number or proof of purchase attached to a file on my computer I can use to get a replacement download?
Would/Could I have purchased this as part of a larger purchase -- it's not part of the Snow Leopard Box Set is it? Does not seem to be.
Thanks.Phinney wrote:
I know that I purchased it but can't remember how and don't seem to have any evidence.
Check your credit card(s) invoices. You need to keep them for more than 1 year anyway, for tax purposes. You probably can access them on-line.
Is there some way I can find out how I purchased this thru Apple
You're begging the question -- did you purchase it from Apple? Not particularly likely. -
Can no longer open NY Times puzzles: "puz could not be opened, because an unknown error occurred.?
Since updating Firefox, I can no longer open the NY Times daily/Sunday puzzle in the program used for crossword puzzles. Older puzzles sall open.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
In earlier version of Firefox I could open a PDF file from my Insurance provider with some of the fields automatically populated. Since upgrading to Firefox 4 I can no longer open PDF file from this site.
I have upgraded to Adobe Acrobat X and also Adobe Reader X in an effort to resolve this issue with no luck.
I have changed the settings under tools/options to use Adobe in Firefox as well as use Adobe as default with no difference.
I seem to recall a note of some sort when upgrading Firefox to 4.0 about compatibility with Adobe but cannot recall the details.
Any assistance would be appreciated.
I use Windows 7 64 bit operating system.The URL below is to Adobe's Acrobat update page.
There you'll find each of the incremental updates to Acrobat 10.
They must be installed one at a time in sequence.
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
Now, if after attempted updates fail then you'll need to speak with your IT Department.
You need your install of Acrobat 10 updated to dot version 10.1.7.
Be well...
Message was edited by: CtDave -
I recently accepted an automatic update(January, 2014) for Pages on my MacBook Pro. I can no longer open Pages or documents created with the prior version. Any suggestions as to how to correct this problem?
Open Activity Monitor. Select All Processes instead of My Processes at the top and then reorder everything by highest CPU usage. Take a screenshot and post the image here.
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All of a sudden I can no longer open tabs by clicking "+" or right clicking on the tool bar. To open a new page, I have to open a whole new Firefox window. How can I fix this?
Also, Firefox crashes frequently. Is there a fix for this also?Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox 3.6 that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
For the second issue, the [[Firefox crashes]] support article may help. -
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http://docs.info.apple.com/article.html?artnum=302775
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