Imac can't find magic mouse

I got my parents a magic mouse for xmas, but their imac cannot find it. The computer has a 'mighty' mouse already. It's running 10.5.8, and I downloaded and installed the wireless mouse update 1.0. It is not finding it. This is a pretty recent imac, less than a year old. How can I get the imac to see the mouse? The mouse is turned on and blinking green. The old mouse shows up in the bluetooth preferences, but not the new one.
Thanks
Bob

You will need to add it as a new BT device.

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After two hours working my iMac can't find HD

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Yesterday, I tryed to format HD but I couldn't because the system could not find HD. Disk Utility from Installation Disk could not find either HD.
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IMAC can't find N network with TC firmware 7.4.1 and 7.4.2

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IMac can't find network printers

We have 4 Macs in the office and a bank of 4 printers all of which have been working great and connecting together for a while with no issues. However in the last few days the iMac can't find 2 of the printers. We tried to reload them through Print and Scan preferences but they didn't appear in the preferences. Checked all the cabling and hub and everything seems OK. Booted the iMac in Safe Mode and it could see them both straight away, rebooted the iMac and again they did not appear in the list, Tried to share one of the printers from a MacPro and it appeared in the list however sometimes it just won't print to it, it seems to print but nothing appears at the printer. Since then we have reinstalled Mavericks, Verified and Repaired Permissions, Verified the HD, reset the PRAM, all to no avail.
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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

On iMac can't find scanner, how can I add it to finder or dock?

On iMac can't find scanner, how can I add it to finder or dock?
20-inch, Mid 2007,
Processor 2 GHz Intel Core 2 Duo
OS X 10.9.2 (13C1021)
and
HP C5280 All-in-One printer/scanner
Any advice appreciated
D

Thank you rk. The usefulness of image capture had somehow pased me by. To answer my own second question in case anyone needs to know, to put your printer in the dock you open printer & scanner in preferences, highlight your printer and drag its icon to the dock (in chains if necesary!)

Can you leave magic mouse on?

can you leave magic mouse on? Will it automaticly go to sleep and not drain the battery?
Thanks

Yes, I leave mine on all the time. The mouse automatically "goes to sleep" when not in use.
Regards,
Captfred

Imac can´t find TC after upgrade

I have tried to upgrade my TC from 7.3.2 to both 7.4.1 and 7.4.2. On both the upgrades my imac can´t find TC via airport, and are not able to connect to Internet. Works OK with Ethernet cable though. My daughters macbook does not have the same issue, and has no problem finding TC after upgrade. I use this to downgrade to 7.3.2 after trying every possible option in system settings. On version 7.3.2 everything works perfect.
Some additional information:
I also have to airport express agents connected to the TC (one for airtunes and one to my printer). I also have an Apple TV connected. All are older models and does only work on the g standard. upgrading I have also had some issues with one of my airport express agents and my Apple TV.
My imac is placed almost beside the TC so there is no signal problem.
Anyone has a clue? or am I doomed to stay on version 7.3.2 forever?

Apple issued airport update. Issue seems to be solved.

IMac Can't Find External HD

I have been having Time Machine backup to an external HD which is connected via a Firewire line for some time now. The last backup was 5 hours ago. When I went to back up, it said there was no backup disk, even though it's been connected the whole time. Now the iMac can't even find the disk and it's still connected. What do I do? I have already restarted, shut down and restarted, unplugged both the external HD and the iMac, then restarted, checked all the wires, and unplugged and plugged the external HD several times. I don't understand why the iMac can't find it. Also, when I now click "Select Backup Disk" it takes me to the Airport to find wireless disks and this is not wireless. Help!

This forum is dedicated to the productivity application, AppleWorks. It is not a "catch-all" for how Apple computers work. For those type of questions the best places to start are the forums for your version of the Mac OS or your model of Mac. For you I suggest the Time Machine forum in the Category: Mac OS X v10.6 Snow Leopard.

New iMac can't find the old iMac via Ethernet

I just bought a new 27" iMac and I am trying to migrate data from my old iMac.
I have the two machines hooked together via Ethernet and have Etherenet turned on in the source iMac but the new iMac can't find the old iMac. The pinwheel keeps spinning with no success. What should I do here?

Gramps wrote:
What FireWire?
There is no FireWire port on the new machine so this is a non-starter.
Unfortunately you didn't read my post very thoroughly. You are correct, the new iMacs do not include FW however your old Mac probably does. For just that reason and more Apple makes a Thunderbolt to Firewire adapter which you can use if you opt to use FW Target Disk Mode. You can find the adapter by going to your Apple online store or Amazon carries it to. Here is the Amazon link:
http://www.amazon.com/Apple-Thunderbolt-to-FireWire-Adapter/dp/B008RXYOKY/ref=sr _1_1?ie=UTF8&qid=1366831510&sr=8-1&keywords=thunderbolt+to+firewire+cable
However as I mentioned use TM or a bootable clone with Migration Assistant. If your old Mac was using any verison of OS X from Leopard (10.5.x) on at the very least you should have a Time Machine backup!
Also use Pondiini's guide as AnaMusic suggests, it's THE GUIDE for using Migration Assistant and Setup Assistant. He has also created excellent guides for Time Machine too.

How Can I install Magic Mouse on my IPad 3?

Hi there,
I have just received new iPad with retina display. I want to install Magic Mouse on it, but I can't find anywhere instruction for it. Any suggestions ? Thanks

Other than a stylus, this is the only "mouse" that will work with the iPad.
FYI
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

IMac can't find my Bluetooth MagicMouse or Bluetooth keyboard

Lately when I put my iMac to sleep it won't "awaken" by me just hitting the keyboard or the mouse (I have to hit the power button), I think I may have narrowed the reason down to Bluetooth --- here's the weird part - once the computer is awake the keyboard and mouse work (the magic mouse is still not as fast and accurate as my old USB apple mouse, but that's another story), anyway, when I go into System Pref. and try to set-up the mouse or keyboard, I get the message that no mouse or keyboard is found, it searches for 10 minutes and still never "finds" either? Any ideas? arrgh!

Hi guys,
i've got the same problem on my mid 2010 iMac. After several hours or two days my imac won't wake up after hitting the keyboard or moving the mouse. Wired mouse and keyboard working perfect.
Another situation may be:
Working with the Mac and suddenly mouse doesn't react. . Bluetooth configuration menu and assistant say... your mouse is connect and working. Sometime this occurs only with my mouse, sometimes both of them, mouse an keyboard don't react.
In 95% of theses case a reboot will fix the problem, but today the mac says: "Bluetooth not available", after a second reboot, no change. Then i plugged off all cables and holding down the power button for at least 20 seconds and re-plugging an bootup it works again.
But that not what i've expected of an Apple product.
Thinking of opening a support call.
Message was edited by: Dat_T

New iMac wireless keyboard and magic mouse dropping connections

Hi looks like I am just another one who's got problems with Apple's wireless keyboard (KB) and magic mouse (MM).
I bought my iMac 21.5 at the beginning of last Dec. For the first few days, I noticed that the connection between MM and iMac dropped perhaps once a day when I was editing some HD footage in iMove 09. I am rather new to Mac so initially I thought iMove was dominating CPU power hence the temporary drop.
But in the next few days, I found my MM dropped connection a bit more frequently like 3-4 times a day, during word processing, browsing in Safari or even when I am doing nothing. Plus I also noticed that the KB began to have the same problem as well. Well, in all cases the communications resumed almost instantly or shortly after I clicked MM or a button on the KB. It's only the on-screen notices are very annoying....
The situation got worse in the final week of 2010, the connection (both MM and KB) dropped more frequently and sometimes communication didn't resume instantly, instead the Bluetooth Setup Assistant pops up searching for available devices....and then finally connected. Annoyed by this I took the MM to the retailer and swapped for a brand new one (from a boxed iMac), came home and hey! problem solved! but just for a MERE few hours.
On the last day of 2010, after a couple "rounds" of drop-and-reconnect I was hit by the "Bluetooth Not Available" problem after a connection failure. Left it for some moments and no sign of recovery at all! Luckily and ironically I plug in my wired USB Microsoft mouse so that I can still navigate, went to System Preference and found the Bluetooth icon disappeared as if no Bluetooth hardware was ever installed at all! OK, turned off the iMac from the menu, waited and restarted. No joy and scary enough, I can't even get into the system coz I got log-in enabled but without a working KB to enter my password. Without a choice I dug out my netbook PC, arrived in this forum and found I wasn't the only one. Followed instructions here, did a SMC reset, PRAM reset, etc then magically everything is back! Once back in, I deleted the plist, deleted devices, restarted, re-favourite MM and KB, etc. The next day, I use the installation disc to perform a hardware check, but no problem found!
But always a but, the problem still persists, so a call to Apple technical support who suggested literally the same thing I've done above and asked me to monitor the problem in case it needs repair. Honestly, I am not keen to do that as the nearest Apple centre is far from me and always busy. Not sure if anyone here can shed some lights on my problem. I needa ensure all channels are exhausted before I bring the thing back to Apple for an inspection as a last resort...
Many thanks guys

Hi, I post this because this is very similar to what is happening with my new 27in Imac.
Townsville March 05 2011 bought all singing and all dancing 27inch IMac with wireless KB and MM at new reseller grand opening. Straight forward out of the box. First night a kernal panic message and screen shut down and unable to start. Phonecall to apple care got it restarted with the apleoption+pr keys. Fine for a while, then repeated screen freezes watching eye TV.
Persevered, with similar repeated screen freezes. Reset memory for eye TV. Seemed to fix that problem, but during this time also noticed MM and KB were disappearing and not responding, only to come back by frustratingly turning them on and off, waving them near the imac and even turning the imac off and on manually, to have them come back for a while and even dragging out a cable mouse to navigate. Cut a long story short, I hoped it would sort itself. 20 days later while watching eye tv I noticed the mm and kb drop off. Cable mouse found the BT issue you guys have discussed. System Preferences showed no BT at all. Rang apple care. Went through the same drill and identified a hardware problem with BT which should be replaced, and after discussion about the other issues, suggested a replacement would be within range but to talk to the store, cause it was so new, took it back to store where my story was confirmed in a confirmation of the customers story check.....for a while.....
then all reappeared as if nothing was wrong, fortunately it was witnessed by the store, so off it went to Brisbane for the 4 day turnaround. Wednesday the tech rang BT MM and KB all working fine. Further explained all the above, so he has stress tested it and I am informed it is has displayed none of the bad behaviour and is working well and on its way home, hopefully by monday. So will keep you posted. No new mac offered, no replacement BT module offered.
PS I have only ever owned macs, still love them, and scripting this on my mac book, which incidentally, has never missed a beat.

New iMac can't find photosmart 2610 over network -- HELP

Just got a new iMac 24" 2.8gig with Leopard. Most of the setup went fine, but the computer steadfastly refuses to see my printer over the wireless network. It is an HP Photosmart 2610.
I have used the same printer wirelessly with a MacBook Pro with no problem -- it found it right away, though that was with Tiger (it still worked after it was upgraded to Leopard). It also works great with 3 Windows WP PC's, two wirelessly and one via ethernet.
My Router is a Cisco 800 series and I use a Cisco WAP. The iMac had no problem connecting to the WAP and Internet.
The core problem is the iMac doesn't acknowledge that the printer exists. It doesn't find it automatically and when I direct it to the correct IP is still doesn't find it. Also, Leopard doesn't seem to have the driver for it. When I search for drivers from the pull-down after entering the IP I get a bizillion HP options including many Photosmart's. But the lowest model # without a letter in front of it is the 3300.
I then tried downloading the dirver from HP. It said it installed successfully but still didn't show the driver from the pull-down. When I tried used "other" and directing it straight to the driver it would act like nothing happened and come back to the same pull-down without the 2610 as a choice. I also tried installing HP's entire all-in-one software suite for 10.5. It installed sucessfully but also doesn't see the printer.
I tried temporarily moving the iMac and connecting it to the 2610 via USB. It suddenly found it no problem -- both the iMac software and the HP software. And it worked fine... The moment it was back via network, it doesn't find it despite it still working fine from every other device in the household.
Not sure what there is left to try. It is not an option to permanently have it connected by USB. I spoke with HP and they say that because it works from every other device. They say it is an Apple issue. Apple says it must be an HP driver issue points me back to HP. So I am left in limbo with no functional printing capacity.
I've tried searching the Internet for any reports on this but can't find them. Others seem to be successfully using the 2610, though it is unclear if others were using it via the Network.
Any help is greatly appreciated. I am beginning to wonder if HP ceased supporting the network functionality in their 10.5 driver update but I can't get an answer on this.
Thanks.

To be specific, since the Apple Printers and Faxes function does not find it in the "Default" list, I select "IP" and then enter the valid IP address that I know to be for the printer. I have tested it multiple times from other devices to confirm the IP address and even printed a network diagnostics page from the printer to confirm it. I even had someone else review it for typos just to cross every base...
It then accepts it as a "valid" IP address and assigns it a "Generic Postscript Printer." I then chose the pull down for "other" drivers. I just checked again. There is no driver called "HP IP". There are hundreds of HP drivers those. I am looking for the HP Photosmart 2600 series. But the lowest series they list is the HP Photosmart 3100 series.
Again, I have covered all the bases I can think of. The Apple site lists the 2600 series as an included driver in Leopard but it isn't showing up. The HP site lists the 2610 as "Leopard ready." I have downloaded and run the OX 10.5 HP 2600 series driver executable from HP and it says it was successful (tried several times). I also downloaded and installed the entire stupid 400-and-something MB software "all-in-one" software suite for the 2600 series from HP. You can run its own setup program indpependent of the Apple one and it doesn't find it either. When you enter the IP is says it found no printer and refuses to continue the setup. I have turned the printer on and off many times and checked all the connections. I have confirmed that the other PC's in the household are in fact seeing it at that IP...
I have spoken with Apple Tech Support ("it must be an HP driver issue, sorry") and HP tech support ("it must be a problem with your Mac because it works for others... but perhaps we can sell you a new printer that should work better" (no kidding, they actually tried to do this!).
On principle (and practical) grouns I am reluncant to get a new printer when the one I have works perfectly well for everything accept this Mac. But I am totally out of options unless someone can help.

How can I prevent Magic Mouse from scrolling horizontally when I don't want it to?

I recently purchased a Magic Mouse to go with OS 10.6 Snow Leopard. It's a great mouse but it causes 2 problems:
If I leave it on "Scroll with interia" in System Preferences/Mouse, it scrolls horizontally when I don't want it to. Since I mostly work in Word documents, I often lose my place in the document this way. On the other hand, checking "Scroll without inertia" makes vertical scrolling, which I do all the time, a lot harder.
The mouse seems to cause what I think of as "fractures" in Word documents--words and parts of sentences will disappear or get crunched together , then reappear when I select the place where they vanished. They also reappear if I scroll vertically to get the problem area off the screen and then return to it. This wastes a lot of time at best; at worst, I'm afraid I'll lose work. The problem occurred once in a while with a Logitech bluetooth mouse I was using, but not as bad and not all the time.
I love the mouse's ergonomics and would like to keep it, but if I can't solve this problem, I'll have to return it. Would be very, very grateful for any tips! Thanks.

Always nervous about recommending sites I have no personal experience of. On the plus side it doesn't relate to any of the bad sites I am familiar with and it appears to be the developer's site ... but there is no contact point for you to ask questions. You said in your initial post it was to go with Snow Leopard but this version says it is meant for 10.7 and above. Did you notice that? I also notice several other references to Word and mouse and one person found the solution lay in the updating of word 2011 to its highest level. I can offer no more.

Imac can't find magic mouse

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