IMac cannot login

My iMac is only 5 months old. I cannot get past the login screen. When I click on a profile to get the login rectangle nothing happens. I even tried a usb mouse rather than my bluetooth mouse - no response. I have restarted the machine and no luck. Any ideas?
I am presently running it on the repair disk. I also had problems getting past the language selector - it eventually continues on to where I could select the disk utility.
Is my hard drive failing?

Oh sorry,
Your log-in screen isn't working correctly, I assume this is a problem in Lion itself
Use Disk Utility there to repair the Lion partition, then reboot to see if that works, if not then..
reinstall Lion right there in the Recovery HD without erasing your drive in Disk Utility and rebooting
See if that fixes it.
Lion can be reinstalled over itself, without touching anything else, but if there is something wrong with the User accounts then basically with that your looking at recovering the entire Lion partition from backup or rebuilding it new with data recovered either from backup or via Data Recovery efforts if you have no backup.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents
The log-in screen sits right in that area where OS X ends and Users begin, hopefully the first two methods will catch it and you won't have to resort to more drastic means.
Do you have a backup?

Similar Messages

One iMac cannot login to network accounts

We have a small network with Lion (10.7.5) Server running on a Mac Pro and a variety of 8 iMacs and Mac minis that use the server for file sharing and network accounts. The client Macs are running a mix of Mountain Lion (10.8) and Mavericks (10.9). They have all 'joined' the 'Network Account Server' using the 'Login Options' section of the Users & Groups preference pane. And, except for one iMac, all the clients can log into network (or mobile) accounts from the server -- both ones that have previously been logged into on that machine and ones that haven't. However, one of the iMacs will not log into a network account. There are a few local accounts and logging into them is no problem. But every time we try to log into a network account on this iMac, the login dialogue just does the 'invalid login' shake. It seems not to check the login credentials with the server.
As far as I can tell, this iMac is set up the same as all the others. It is certainly joined the Network Account Server and there is a green dot by the server name in the Users & Groups preference pane. I have removed and re-added the server from there a few times, and I've even reinstalled Mavericks on this iMac (it is running 10.9.2). I haven't been able to find anything that has helped to solve this problem. Does anyone know why one iMac would refuse to use the network logins from the server when the others work? Or what I can do to gain further information?
Many thanks.

On your client machine login screen, type in ">console" (without quotes) in the username field and hit enter. Try and login with your network account username and password. What error messages do you get in console?
Taylor

Cannot login with AD credentials on iMac

Greetings:
I have a brand new 27" Intel iMac that had been allowing AD logins just find until today. Now, no matter what I do, unbinding, rebooting, manually joining domain (dsconfigad), etc I cannot login using my AD credentials. This had been working flawlessly until today. I can bind to AD no problem. When I go to login with my known good account, I just get the window shake. Logging in with a local account, I see error messages in the console of:
DNS Update Failed & Enter Machine Password
The machine account is already staged in our OU. I am not clear what the DNS error is alluding to.
reading through these postings: http://www.macwindows.com/snowleopardAD.html
I tried disabling creating mobile accounts at login. However that did not fix the issue.
I believe our campus is running Win2K8 AD servers. Our campus DNS appliance is a separate box, but should know how to delegate to AD (?). The other 10.6.3 machines we have, are authenticating against AD fine.
Any ideas?

Marcus is correct - the ZAM administration accounts (ZAM 7.x) are stored (encrypted) within the ZAM database.
Within ZAM 7.x there is no way to integrate this with AD (either by LDAP referral or some kind of identity / password sync) and AFAIK no plans to add this.
I believe in the ZCM version of asset (and I hope the standalone version of ZAM10 still in dev) you set up the AD account(s) that is/are allowed Admin etc. access within ZAM, then LDAP referrals are used to authenticate via AD. I don;t know this for sure, though.

Cannot login to new imac

I have just received new imac. Migrated from time capsule to new imac. All seemed okay but now cannot login to any previous accounts. The password hints tell me that i am using the correct password, but no success. Have restarted computer a couple of times (when in doubt....), but still cannot get past login page. The imac did not come with a cd. Any suggestions?

I think they're open until Sundays but I'm not positive. Also if you have an Apple Store in your area then drop by and speak to a Genius, they'll help you out!
Also this Apple advice letter might help, Resetting an account password

Clients running OS 10.4.6 on older iMac (slot loading) cannot login

Clients running OS 10.4.6 on older iMac (slot loading) cannot login. I get:
“Logging into the account failed because an error occurred. The home folder for the user account is located on an AFP or SMB server. Contact your system administrator for help."
I have eMacs and iBooks on this network running 10.4.6 and they have no problem. Also the iMacs running 10.3.9 have no problem. Since it’s machine and OS specific I’m wondering if it’s an incompatibility problem. The iMacs have the latest firmware on them. The server is a G5 running 10.4.6 server, DNS and DHCP are setup correctly and the share points are setup correctly.

Try resetting the PMU/SMU and PRAM/NVRAM. You'd need to identify the mode of resetting depending on the model of your G5 iMac. The Apple support sites that would help you for this are –
http://support.apple.com/kb/HT1436
http://support.apple.com/kb/HT1939
http://support.apple.com/kb/HT1767
http://support.apple.com/kb/HT1379
I hope this solves your problem.

I cannot login into iMessage on my iMac.

I cannot login into iMessage on my iMac. Works with MacBook Air 11". Restart and reinstall made no change. Any ideas where the problem might be?

Hi,
The red indicators appears for regular iChat Buddy type chats as well as iMessages types in the Messages beta.
From my own experience and reading some of the posts here it seem that sometimes that they don't inform you correctly.
Part of the issue seems to be the way the Apple servers cope with periods of high demand.
This seems to somewhat akin to using the internet during the late '80s and early '90s when yiou could tell when America woke up.
I have one red Indicator here that shows. A Buddy sent some IMS when I was Off Line.
However I had changed a Setting in Messages to test something and this allowed the IMs to fire up Messages.
It does not say they went Off line, which iChat used to do, (although they do not show in My Buddy list) so I tried a reply anyways (thinking they were set up for Ofg Line IMs)
I did not get a message they they don't take Off Line IMs but I got the red indicator.
Another one I have seen is an iMessage issue.
I get the noise that a Message was sent (to phone) but nothing appears in the Messages Main windows as the Chat.
If the person replies to the Messages it is the only way you know the message got through (other than checking your linked iOS 5 device which shows the Synced version).
Clicking any red indicator tends to shopw you a drop down from the top of the window that offers to try again of Cancel.
Summary.
I have seen some appear that don't seem valid (i.e to my Phone when the phne was on - and on the same Wifi network).
I have seem posts of the same.
I have also seen the situation where there should be red indicators and there are not.
In addition to this some of the messages in Buddy Lists that iChat showed (as in Buddy going Off line when a Chat window was open) seemed to have disappeared from the Messages beta.
At present I have not found anything that seems to improve the situation - in fact it is sometimes difficult to tell if the indicator is "right" or "wrong".
As Apple have set up the Forum for Messages beta but no other feedback route, they will, hopefully, be following many of the threads in these discussions.
7:18 PM Monday; April 2, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Cannot login to iCloud with Yosemite

Hi everybody,
a few weeks ago I updated my iMac to Yosemite. It all works fine except that I cannot login to iCloud with my wife's account.
When she logs in into her iMac account it sometimes appears a Mac configuration screen. It seems that everything's ok, because
the configuration finishes without error message, but when I look into the System Preferences -> iCloud her iCloud account is not active.
When I try to login with her ID a message appears "You can't sign in at this time. Please try again later."
It also doesn't work when I go into the System Preferences -> Internet Accounts and try there to login into iCloud.
It really bothers me because I didn't find a solution. And also I don't understand why it works with mit ID on my iMac account.
There is no problem to login with her ID on the Apple page, I've already tried that.
Thanks in advance!

Welcome to the Apple Community.
1. Sign out of your account
(If you are unable to do this because System Preferences has frozen, Force Quit System Preferences and try again)
2. When prompted, opt to delete, contacts, calendars etc from your Mac.
(You are only deleting this data from your Mac, not from iCloud, the data will be reinstated when you log back in. If you need to check that the data is in iCloud before deleting it go to iCloud.com and check each section for data)
3. Having logged out, check that the iCloud accounts along with their data have disappeared from the Mail, Address Book and iCal Applications.
(If necessary, delete the iCloud accounts from each of these application separately from each Applications Preferences)
4. At this point it may be worth trying to log into iCloud from the System Preferences iCloud settings again, if this works, all well and good, if it doesn't continue to step 5.
5. Open your User Library folder in the Finder. (When in the Finder, go to the Go menu, hold down the option key (alt) and choose Library when it appears in the Go menu)
6. Navigate to Library > Application Support > iCloud and drag the iCloud folder to your desktop. (This action only copies the folder and will provide you with a back up)
7. Select the iCloud folder again in Library > Application Support and drag it to the trash, enter your administrators password when prompted.
8. Restart your computer.
9. You should now be able to enter your ID and Password in system Preferences > iCloud and log into your account. Check the services you wish to use and once you are satisfied it's working as it should, trash the iCloud folder you copied to your desktop earlier.

Cannot login to .me or .mac accounts on ichat

Hi,
I am using OS X mountain lion 10.7.5. When I recently updated my software, it asked me to install ichat (which I did). My problem is that I cannot login to either .me or .mac accounts to see my contacts. I use the same username and password as the one I used to login in to apple's store and itunes. None of them work. How can I log in to these account to get my contact list? I should mention that I can login to icloud just fine as well as all other apple sites and services except ichat.

Hi,
This thread is iChat and tagged with "iChat".
You mention you have Lion which would be iChat 6 and the Message Beta has run out now.
From there I surmised you were logging your AIM valid Apple IDs into the AIM servers.
Nothing has happened to any or all of your iMessages contacts (Unless you have deleted your Address Book)
However you do now need Mountain Lion to login to the iMessages servers (and the Messages app that does that bit for you).
10:24 PM Friday; December 21, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Mac OS X Server : cannot login

I have a Mac OS X server 10.9.5.
Since a recent update of the Server App, I have the following problems :
- cannot login via imap and smtp to my server
- cannot "connect as" my self in Finder any more to see my home directory on the server from an Imac Server running also OS X 10.9.5
my server is accessed for the email as mail.agilebuild.com and when I connect from the IMac it is known as "agilebuild.local".
I think that I might have called the server ilantoutseul.agilebuild.com back when I set up Open Directory.
I see the following messages in /var/log/system.log
Any help will be appreciated.
Antoine
Dec 7 14:03:12 192.168.1.79 kdc[57]: Got a canonicalize request for a LKDC realm from local-ipc
Dec 7 14:03:12 192.168.1.79 kdc[57]: Asked for LKDC, but there is none
Dec 7 14:03:12 192.168.1.79 kdc[57]: Got a canonicalize request for a LKDC realm from local-ipc
Dec 7 14:03:12 192.168.1.79 kdc[57]: Asked for LKDC, but there is none
Dec 7 14:03:12 192.168.1.79 kdc[57]: AS-REQ [email protected] from 192.168.1.71:55075 for krbtgt/[email protected]
Dec 7 14:03:12 --- last message repeated 1 time ---
Dec 7 14:03:12 192.168.1.79 kdc[57]: Need to use PA-ENC-TIMESTAMP/PA-PK-AS-REQ
Dec 7 14:03:12 192.168.1.79 kdc[57]: AS-REQ [email protected] from 192.168.1.71:55063 for krbtgt/[email protected]
Dec 7 14:03:12 --- last message repeated 1 time ---
Dec 7 14:03:12 192.168.1.79 kdc[57]: Client sent patypes: ENC-TS
Dec 7 14:03:12 192.168.1.79 kdc[57]: Too large time skew, client time 2014-12-07T13:53:17 is out by 595 > 300 seconds -- [email protected]
Dec 7 14:03:12 192.168.1.79 kdc[57]: Need to use PA-ENC-TIMESTAMP/PA-PK-AS-REQ
Dec 7 14:03:12 192.168.1.79 kdc[57]: AS-REQ [email protected] from 192.168.1.71:49655 for krbtgt/[email protected]
Dec 7 14:03:12 --- last message repeated 1 time ---
Dec 7 14:03:12 192.168.1.79 kdc[57]: Client sent patypes: ENC-TS
Dec 7 14:03:12 192.168.1.79 kdc[57]: Too large time skew, client time 2014-12-07T13:53:17 is out by 595 > 300 seconds -- [email protected]
Dec 7 14:03:12 192.168.1.79 kdc[57]: Need to use PA-ENC-TIMESTAMP/PA-PK-AS-REQ
Dec 7 14:03:12 192.168.1.79 kdc[57]: AS-REQ [email protected] from 127.0.0.1:52952 for krbtgt/[email protected]
Dec 7 14:03:12 --- last message repeated 1 time ---
Dec 7 14:03:12 192.168.1.79 kdc[57]: Need to use PA-ENC-TIMESTAMP/PA-PK-AS-REQ
Dec 7 14:03:12 192.168.1.79 kdc[57]: AS-REQ [email protected] from 127.0.0.1:54789 for krbtgt/[email protected]
Dec 7 14:03:12 --- last message repeated 1 time ---
Dec 7 14:03:12 192.168.1.79 kdc[57]: Client sent patypes: ENC-TS
Dec 7 14:03:12 192.168.1.79 kdc[57]: ENC-TS pre-authentication succeeded -- [email protected]
Dec 7 14:03:12 192.168.1.79 kdc[57]: Client supported enctypes: aes256-cts-hmac-sha1-96, aes128-cts-hmac-sha1-96, des3-cbc-sha1, arcfour-hmac-md5, using aes256-cts-hmac-sha1-96/aes256-cts-hmac-sha1-96
Dec 7 14:03:12 192.168.1.79 kdc[57]: Requested flags: forwardable
Dec 7 14:03:12 192.168.1.79 kdc[57]: TGS-REQ [email protected] from 127.0.0.1:49155 for host/[email protected] [canonicalize, forwardable]
Dec 7 14:03:12 192.168.1.79 kdc[57]: Searching referral for 192.168.1.79
Dec 7 14:03:12 192.168.1.79 kdc[57]: Server not found in database: krbtgt/[email protected]: no such entry found in hdb
Dec 7 14:03:12 192.168.1.79 kdc[57]: Failed building TGS-REP to 127.0.0.1:49155
Dec 7 14:03:12 192.168.1.79 kdc[57]: TGS-REQ [email protected] from 127.0.0.1:57454 for krbtgt/[email protected] [forwardable]

Hi Antoine,
According to this log at least the time between the server and client is off.
Dec 7 14:03:12 192.168.1.79 kdc[57]: Too large time skew, client time 2014-12-07T13:53:17 is out by 595 > 300 seconds -- [email protected]
Verify that both the client and the server have the same time, otherwise kerberos will not work.
Then open the terminal.app on your server and show us the output of:
sudo changeip -checkhostname
It will not change anything just give a reply about the hostname of your server.
That will give us more info on how to fix your problem.
Goodluck
Jeffrey

Help needed, M getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem but instead I cannot login I to my itune account.

Help needed,
I am getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem , and i triyed it but still I cannot login I to my itune account. Same message keeping. Popping up, this problem started supricly today.

Take a look at the instructions here.
http://www.technogal.net/2012/03/this-is-not-test-user-account-please.html

Cannot login to airport extreme router settings

Hi
I've recently moved from an iiNet ADSL2+ service to NBN, in Australia. Everything has worked perfectly fine, and continues to, with relation to internet connectivity.
I've just signed up for an iiNet VOIP NetPhone service, and purchased a Gigaset C610 VOIP phone. In trying to connect with my current hardware, I'm running into constant difficulties. The first step is meant to be to login to my modem/router with my new iiNet NetPhone details. However, when I type my IP into Safari, I constantly get error messages saying that it cannot connect to the server.
I'm using an Airport Extreme Base Station, connected via ethernet to one of my Cat6 internet points. This then connects to my NBN box, located in my garage.
I've tried:
various IP address (10.0.1.1, 192.168.1.1 etc.)
connecting my MacBook via wifi and hardwiring
resetting and later restoring my Airport
using different computers (Mac and PC) to login
The internet still works fine, through ethernet and wifi - I just cannot login to my router.
I've phoned my ISP for support and they've said I need to go through Apple as it sounds like something is wrong with my router.
Any help?
Cheers,
Evan

Bump -> anyone?
Message was edited by: Ryan;

Cannot login to network account (leopard client and server)

Up until now, I have used local accounts on my leopard server. I want to start experimenting with OD prior to implementing. I created a new user account in the /LDAPv3/127.0.0.1 domain, and have bound my leopard client to the server using directory utility. On the login screen, "Network Accounts Available" has a green button to the left of it. When I try and login to the server account, the login window just shakes. At first, I could enter the password and then it would prompt me for a new password. Trying to enter a new password would not allow me to login. I went back to server admin and disabled the "require new password" setting, (as well as the other good security policies)...
I have also reset the password in WGM, and made sure to disable all the security stuff there too...
Lastly, I have deleted the server in directory utility, rebooted, then added it back in, and rebooted again...
I still cannot login to the server account, the login screen just shakes
Does anyone have an idea of what settings and or logs I can check to try and narrow down what is going on?
Thanks in advance....

to close out the thread, I have working dns on my network, but I did not have dns enabled on my server. I enabled the dns service and entered just the info for my server, then assigned my server and client to use the server's ip addy as the primary dns server. Next, I created the home directory.
Once both steps were done, I was able to log in from my client to my server based account...
FYI-I found a document on afp548.com called "leopard server: advanced setup, rsync backup and automated reporting" that walks you right thru the process...Here is the link, it's a very useful doc....
http://www.afp548.com/filemgmt_data/files/Leopard%20Server%20Quickstart%20Guide. pdf
thanks again boomboom_uk and woVi, your suggestions were spot on....

Cannot login into Here Maps on my Surface 2, but c...

OK,
here's the thing.
With the latest updates for the HERE apps, I created a HERE account. This went without problems, and on my phone all HERE/travel related apps can login and work without a problem.
I can sync and such, no issues there. Never used the Nokia account for that anyway, so no losses here ;-)
I reinstalled HERE Maps (problem with updating maps gave me a blanc screen after restarting the app) on my Surface 2, and added the maps I want again.
The app itself works, but I cannot login from within the HERE Maps app on my Surface 2. Eveytime I get the 'cannot login...' error.
The login/passwork combo does work, as I can see on my WP8.1 Lumia phone. So I'm a bit baffled why it doesn't work on my tablet. And no.... logging in with a Facebook account doesn't fly. The MS account might, but that isn't an option here.
thanks for any thoughts,
rob

@Sam7606
Welcome to the forum!
Doesn't necessarily mean problems, have you tried exiting clear browser cache and try again?
Sometimes hitting icon where marked in screenshot helps:
Happy to have helped forum with a Support Ratio = 42.5

Cannot login via ssh/sftp from certain clients

Hi Guys,
Strange issue here. I have a machine running 10.7.4 that I want to be able to access via sftp/ssh.
I can login into the machine in terminal using either ssh or sftp.
I cannot however login to the machine from finder via sftp. I am just told the username/password is wrong.
Equally I cannot login to the machine from certain clients on my android phone (the main reason I need sftp)
I can however login from cyberduck on the other machines I have, and from some clients on my android phone.
When a mac is denied access it gives authentication failed as the reason, when a android client is denied access it gives network communtaction issues as its reason for failing, not authentication.
From memory these issues started when smb broke for me in 10.7.3.
Can any one shed any light on this?
Cheers

bump

Cannot login with Active Directory Account

Hello,
I am testing SnowLeopard (10.6.1) for deployment in my labs for the Spring 2010 semester. We use local home directories. This is a brand new fresh install of SL, on a freshly formatted Hard Drive.
When bound to Active Directory I can get any AD account that I've tested (5 different accounts) to authenticate except one, which happens to be my own personal AD account.
The secure.log shows these entries when I attempt to login:
Oct 9 14:18:29 mac-0017f20fc40 SecurityAgent[209]: User info context values set for ctarbox
Oct 9 14:18:29 mac-0017f20fc40 authorizationhost[208]: Failed to authenticate user <ctarbox> (tDirStatus: -14090).
Considering that I could log in with other accounts, and after resetting my AD password then still not being able to authenticate, I came to the conclusion that I had a corrupt OU in Active Directory.
I contacted one of our AD admins and had him delete both of my AD accounts: ctarbox and ctarbox1 then recreate both accounts. I still cannot login to AD with my ctarbox account.
I can still login to my current lab machines anywhere on campus running 10.5.8 with ctarbox.
I am baffled by this. I have been authenticating to Active Directory since 10.1 and have never seen anything like this.
Any idea, anyone?
Cheryl Tarbox
Macintosh Support Specialist
Binghamton University

I have found the solution to my problem. I have accounts in two different domains in our AD tree. I'll called these domains Domain A and Domain B.
Domain A is the primary domain for authentication to our public computing labs.
Domain B is a secondary domain for authentication to shared resources for faculty/staff.
Both accounts have the same user ID, but different passwords. In my Directory Utility>Advanced>Administrative window I have the option "Allow authentication from any domain in the forest' checked.
With this option checked Directory Utility in 10.6.1 will allow me to authenticate Domain B, but not Domain A.
With this option checked in Directory Utility in 10.5.8 just the opposite is taking place, I can authenticate to Domain A, but not Domain B.
It seems that somewhere in the upgrade to 10.6.1 the search policy for Active Directory has changed. My workaround is to uncheck this option and specifically choose Domain A in the search policy.

IMac cannot login

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