IMAC color calibration

Looking calibrate: Imac 24 "intel Core 2 Duo, Intel Core 2 Duo IBookPro 15" and a new Imac 21"all with Snow Leopard and Windows 7 Home Premium (Bootcamp).
What would be the best option (hardware and software) to obtain the correct calibration between these computers?

Howdy,
As a last resort, I performed a 'repair disk permissions' on the 27" iMac....
That process has appeared to fix the first part of my issues; the inability to 'Open Profile'
Therefore.... all profiles can be opened now.
However, the main issue remains;
On selecting the 'Calibrate' button - I'm given the error message;
"Can not calibrate the display
The factory profile for the display could not be found."
Can someone please help me.....
a) What is the said factory profile ?
b) How do I find and reinstate it ?
Thank you...

Similar Messages

  • Color calibration on new iMac

    Hi,
    I am aware that the new (late 2012) iMacs are color calibrated on assembly.  There is some question as to whether or not they can be re-calibrated after you purchase them.
    Is anyone aware if they can be re-calibrated?
    Thanks

    Thanks for the answer.
    What was worrisome to me was in the post below. In the section labled "The Potential Deal Breakers"
    http://cdtobie.wordpress.com/2012/10/29/the-new-apple-imac-may-be-your-next-imag ing-workstation/
    Here the writer mentions that the factory calibration is written into the graphics firmware never to be changed again.
    Can i presume this is just not true?
    For a professional photographer not to be able to re-calibrate their screen would be a nightmare.
    Thanks again

  • IMac Colors

    Hello,
    I bought my 24" iMac couple of months ago and I am a web and graphic designer. I have a problem with the monitor colors since colors are much brighter than what I see on any PC, I tried to change the brightness of the monitor and tried changing the color profiles but whatever I do the color still much brighter.
    My problem basically is that when I design a website, the colors look great on my iMAC, but when my clients view them on their PCS, they always comment that the colors are very dark.
    The question: What can I do to match my iMAC colors with the standard PC colors. I do understand that flat panel monitors display brighter colors in general.
    Thank you very much.
    iMac   Mac OS X (10.4.10)  

    Hi there,
    The easiest thing you can do is calibrate a display profile using expert mode...
    the important change <imho> will be Target Gamma (mine at 2.2 PC) and Target White Point (mine at D50), these 2 settings will reduce the extreme brightness (and cold colors) you're seeing. For my brightness, I am 4 bars from the minimum...
    The other settings like Native Gamma, adjust and step back away and view the results and adjust again if needed... I would save as under a new name so you don't overwrite any current profiles...
    And I've always been told, do not work in a room where the ambient lighting is greater than your dislay brightness...
    Rick
    iMac G5 iSight 20" - 30G iPOD & Hot Pink Nano 4G - WD 500G FW - Mac OS X (10.4.8) - HP Pav 15" WS and Toshiba Sat 17" WS LP's - Canon 20D & A620 Kodak P880
    Message was edited by: JMEH
    You can also purchase Monitor Calibrating tools, some are automatic and some need user feedback.

  • What color calibration should I use in SystemPreferences?

    I read an older thread about setting one's color calibration. My iMac runs on OSX 10.7. I do a lot of photo editing using Adobe Lightroom 5.2 and sometimes switch to Adobe Photoshop elements 10. Should I select the Adobe RGB color calibration over the other two (Generic RGB and sRGB)? I understand the color space of Adobe RGB is wider than sRGB.
    The reason I bring this topic up is because a friend who is on my photo mailing list says that many of my photos appear overexposed. I usually check the Histogram in PP and photos in my monitor look good, so I don't think I have a problem.On the other hand, his photos often appear muddy. He does not use Adobe software in PP.

    Unless you have a fancy expensive monitor designed specifically for color fidelity, you will want to calibrate to sRGB.  sRGB is a standard for displays generally.
    If the calibration in System Preferences -> Displays is not good enough for you, you will want a calibration tool such as the Spyder4.
    If your display is calibrated to sRGB and someone else is calibrated to AdobeRGB, when you get their image it should not generally look muddy; instead it would be missing some color detail in some of the most saturated colors.

  • Printed images...sRGB vs. iMac color profile / iPhoto vs. PSE...

    Hello – I have searched the various forums available, found a wealth of information on the subject, and then became even more confused. So, here goes:
    The question is in regards to color profiles on my display vs. color profiles embedded in the printed image.
    I have my display set to iMac Color Profile (or should I use the sRGB Profile, which gives the display a coolor, or more bluish overall tint), and then in PSE I have sRGB embedded. When I make a print going through PSE, the colors look good and overall is a pleasant image. When I take the same image and save it into iPhoto and then print it, the overall image is slightly darker and the colors a little more saturated. Overall, another pleasant image, just slightly different.
    So, I suppose my question is: what is iPhoto doing that makes the printed image a bit more saturated? How should I have my colors on the display set?
    Thanks.

    Printer_Rick wrote:
    sRGB is Adobe's default RGB color space. It is the standard for world wide web. It is used by Pantone. In short it is the RGB profile most commonly encountered
    I will re-iterate it's not my working RGB space, I don't care for it, I don't consider it ideal for CMYK conversion.
    The idea that sRGB is the most common profile is a misconception.That profile was created to simulate an uncalibrated enviroment (monitor).Thats why if you use Photoshop function "Save for Web" it converts to sRGB then strips profile information.And this is only because until recently most web browsers didnt have any Color Management.I know Firefox has but the others until recently didnt (might be diferent know thought).
    If its used by Pantone or not I dont know,but if it is I would like to know why and for what purpose cause it doesnt make any sense...
    Its not ideal for any print (CMYK convertion) since it's very narrow gamut will most probably clip many satured colors.
    The only good thing about it (besides being a grey balanced profile) is that you can be sure the person you send it too will not see many variations (shifts) in color from what youre seing on your calibrated monitor using Photoshop or any other ICC aware aplication.Thats why I always send previews of work in sRGB, because most of the time people that have to evaluate it dont even bother to open them in Photoshop,they use e-mail programs or browsers,let alone calibrated/profiled monitors.
    I think the idea behind making it default is just that,being on the safe side.People that are aware of that ussually change it unless theyre working mainly for the Web.
    This and much more you can find on the links about Bruce Fraser.He made great contributions to make people aware of Color Management.
    Hope this helps.
    Especificaly u can read this one:
    http://www.creativepro.com/article/out-of-gamut-getting-a-handle-on-color-management
    Images on examples are self-explanatory.

  • Color calibration issues - blue tint w/ sRGB

    Need some help getting this issue resolved & wondering if there is a problem with my LCD.
    I do a lot of web and video work and recently moved from a 17" Powerbook G4 to a 17" MacBook Pro. Both used with a 20" Apple Cinema display. The color temperature (tint) between the Powerbook and the new MacBook Pro are drastically different - especially when using sRGB calibration which is recommended by Adobe for this type of work. The cinema display seems correct and closely matches my Powerbook when using sRGB, but the Macbook Pro is very blue. The Macbook Pro displays more warm grays vs. the cinema display when using the default calibration settings.
    Using sRGB for both displays:
    http://idisk.mac.com/edgedesign-Public/Calibration/photo_sRBG.jpg
    Using default calibration for both displays:
    http://idisk.mac.com/edgedesign-Public/Calibration/photo_default.jpg
    *Notice the 20" cinema hardly changes in either of these shots which make me think there's a problem with the MacBook Pro display.
    - Are all the new MacBook Pros like this?
    - Why so different than the Powerbook display and Cinema displays?
    - Any calibration suggestions for Adobe CS3 and screen work?

    Brief intro before I pontificate: I have a degree in imaging and used to be one of the guys you talked to at Eastman Kodak about monitor color calibration (before Kodak drove me crazy).
    A few points:
    First, sRGB is a needlessly small gamut color space invented by Microsoft. In the professional imaging field it is looked at with great disdain because it is imposing a needless crushing of your monitor's color profile. I've talked to one of the color experts at Adobe and he completely agrees. I don't know who at Adobe is recommending sRGB, but they are W R O N G. I personally call sRGB 'StupidRGB' in order to remind myself exactly what it is worth.
    Second, the field of color calibration, color matching and color correction is complicated and requires considerable understanding to perform correctly. There are entire books on the subject, well worth reading. You can even take classes on the subject, such as at Rochester Institute of Technology (plugging my Alma matter). If you have shopped around for color calibration devices you will find they are incredibly expensive, and there is a reason for that.
    Third, LCD screens generally SUCK for color matching. Here are a few reasons why:
    (A) The viewing angle of most LCD screens is so small that if you tilt your head up, down, right or left you end up with a shift in color balance and contrast. Result: no way can you accurately color match. This is most certainly the case with ALL MacBooks, MacBook Pros and iMacs. The Cinema displays are vastly better. You can check this out yourself at your local Apple Store.
    (B) In case you had not heard, none of the MacBook or MacBook Pro laptops are capable of showing all colors to which the human eye is sensitive. They don't do 'millions of colors' despite advertising you have read. They do about 260,000 colors and dither the rest. Dithering does NOT create colors that are not there. It just fakes them. The result again is that it is impossible to use these LCDs for accurate color matching. I have no knowledge about whether this color problem is the case with iMacs, but refer to the paragraph above regarding their viewing angle problem.
    (C) The color gamut on even the very best LCD display is at the mercy of the fluorescent light bulbs inside the displays. The massive problem with fluorescent lights is that they do not have a continuous color spectrum. What you get are specific wavelength peaks with complete dropouts of other colors. Ye old CRTs with electron guns and glowing phosphors were/are not perfect either, but they were/are MUCH better at representing the full spectrum of light. Their gamut is much larger and more accurate than any LCD display. CRTs remain THE professional display for color calibration and color matching, even today.
    I could rant on, but I think you get the message: Color matching on LCDs is a lousy idea, and on MacBooks and MacBook Pros it is essentially an impossible idea. The colors you need are not there on the screen. What you see is not what you get in terms of color. Give up.
    That having been said, you can optimize your results for guestimation purposes. The very first thing I do with ANY display, including on Mac laptops, is go into the 'Displays' preference pane, hit the 'Color' tab and 'Calibrate...' the display. You MUST use 'Expert Mode'. Don't bother with mickey mouse mode. Fiddling with the settings will drive you nuts at first. But practice makes perfect. As long as you are not color blind you WILL get the hang of it, even if you don't understand what it is doing. Don't get psyched out. It works rather well.
    When you get to 'Gamma' (you can look these terms up on Wikipedia) you want to use the same Gamma number as the other monitor you will be using for viewing. 1.8 is fine for Macs. Beats me why the 'PC' standard is 2.2. It is essentially a harsher contrast, but try it and use it if you like it, on BOTH monitors. Do NOT use 'native gamma' as it is rare that two displays have identical native gammas.
    Next up is your 'white point'. Again, you want both your displays to have the same white point. D50 is the standard for viewing images in daylight. D65 is a bluer 'white point'. 9300 is the bluest of all. These numbers represent 'color temperature' as it is called. The sun has a color temperature hovering around 5000º Kelvin, thus D50 where D = Display. D65 = 6500º Kelvin, etc. Again, there is lots to read about in this field. Do NOT use 'native white point' on your displays if you are color matching because again, they won't be the same on each display.
    When you get to the point of naming your color calibration profile you MUST include in the name the gamma number you used and the white point number you used. You will want to know, believe me. Here is why: You are going to want to make further color calibration profiles for different situations either now or in the future. Here's one example:
    Lighting environment: Are you working on your MacBook Pro in the dark? Are the walls in the room a neutral color? Or are the walls colored? What kind of light is being used in the room? Fluorescent? Incandescent? Daylight? Details in the lighting environment in which you are working will affect how you perceive color on your display! You may want a morning color profile, an afternoon sun profile, and a night profile. If you have windows near you, these different times of day will affect the light in your work area and how you perceive color on your display. Again, go find a good book if you really want to understand this stuff.
    A good basic calibration for plain old every day work, useless for color matching but nice to look at: I go through the calibration process for my lighting environment then use a gamma of 1.8 and I check off 'Use native white point'. Why? LCDs look their best at their native white point. You get good contrast with optimum color. Try it, you'll like it.
    :-Derek

  • 24" Color Calibration

    I have a new 24" White iMac and the display is about like gazing into the Sun. (well documented in these forums and I'm well aware of all the display issues themselves so lets not rehash any of that here).
    What I'm looking for is recommendations for color calibration. I've seen posts about "Shades" and also how much CPU it uses so I'm looking for other solutions.
    One person recommended the Pantone Huey tool. Is anyone familiar with this? The price is more reasonable than some...

    Would you mind describing how you got your 2005FPW to work with your G5? I'm trying to connect one to my G5, which has the GeForce FX 5200 video card. I've tried using, in succession, the VGA (#1 selection) and the DVI (#2 selection) ports to no avail. I used appropriate cables for each port. I know the #3 and #4 selections are irrelevant.
    Also, the required 1680 x 1050 resolution is not available in System Preferences->Displays. I've gone to nVIDIA and Apple sites for updated drivers to download for the video card and to discussion groups for advice, but no luck. The nVIDIA site is for Windows-only machines and refers me to Apple, but any "promising" downloads are for OS 9.
    Would appreciate anything you can tell me.

  • Replacement screen for iMac pre-calibrated?

    I just received a new late 2013 iMac. There is a scratch on the screen and the reseller is saying they will replace the screen (a new machine will take ages they tell me).
    If I get the screen replaced, will the replacement screen come pre-calibrated? I have read that Apple calibrate them at the factory - is this done for the screen component itself or done when the whole computer is assembled?
    I don't want to replace the screen if it's not going to be as well calibrated.
    Thanks!

    Dell:
    http://www.dell.com/ed/business/p/dell-u3014/pd
    Appe iMac 2013:
    https://www.apple.com/imac/features/
    "...every iMac display is individually color-calibrated using state-of-the-art spectroradiometers to match color standards recognized around the world."
    Here is a discussion that sums it up - save yourself the money for color calibration on the new iMac:
    http://www.dpreview.com/forums/post/52351601

  • W520 External Color Calibrator stopped working with updated Pantone v1.1 software

    Can someone from Lenovo help me with this issue? Lenovo updated the color calibrator software in Aug 2012. They broke an external color calibrator working. L1/2 has been completely unhelpful. I also escalated to customer service with little result except that they say it is not Lenovo software and they do not have to support it! Unacceptable, the software isprovided by Lenovo. Lenovo doc also says an external color calibrator is supported. Lenovo needs to take responsibility for fixing this. Here are the email chains. I really want a refund or someone to ensure this package that Lenovo distributes is fixed!
     Thanks for your help.
      From: Christopher Lang [mailto:christopherlang1] Sent: Wednesday, November 14, 2012 11:34 AM To: 'Kelli' Cc: doris Subject: RE: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High Sensitivity: Private
    You are distributing this software and it is defective. Who do I NEED TO SPEAK TO AT LENOVO TO RESOLVE THIS? I WANT A REFUND ASAP!!!
      From: Christopher Lang [mailto:christopherlang1]  Sent: Wednesday, November 14, 2012 11:25 AM To: 'Kelli' Cc: doris Subject: RE: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High Sensitivity: Private
    Hi Kelli,
    I do not want this case closed and disagree. This is Lenovo provided software and according to Lenovo an external calibrator is supported. I want someone to take responsibility for getting this fixed. Lenovo has provided this software and needs to work with the vendor to ensure it works. Who do I need to speak to in management? I do not appreciate the way support has just shuttled this around and nothing has gotten done.
    Sincerely,
    Christopher
    Lenovo Doc:
      3.0 System requirements =======================  Hardware requirements:  - Must have an embedded or external color sensor - Can be integrated or used with a USB color sensor device.    http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt
    From: Kelli  Sent: Wednesday, November 14, 2012 11:12 AM To: christopherlang1@ Subject: SF184142 Re: Fw: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Sensitivity: Private
    Mr Lang,
    Please be advised that I have taken this case assigned to Doris. Lenovo is not able help you with this issue, We cannot provide support for a third party product.  The calibrator you are using is supported by X-Rite; any issues with the device need to be addressed by them,
    I am sorry for your frustration however Lenovo has exhausted all means to help with a non-hardware issue. At this time Lenovo is closing this case.
    Kelli Customer Advocate Customer Complaint Resolutions Lenovo US 1009 Think Place, Bldg 2 Morrisville, NC 27560
    Hi Doris,   Got you VM. No, Engineering is not wanting to do their jobs. What they are saying to you makes NO sense. There is even mention of an external calibrator being supported in the Lenovo doc. MANY PEOPLE USE EXTERNAL DISPLAYS AS WELL. Here is the Lenovo doc:   3.0 System requirements ======================= Hardware requirements: - Must have an embedded or external color sensor - Can be integrated or used with a USB color sensor device.   http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt      This is really upsetting me!!!!  Can we escalate to higher management?   Thanks,   Christopher  
    Hi Doris,
    Got you VM. No, Engineering is not wanting to do their jobs. What they are saying to you makes NO sense. There is even mention of an external calibrator being supported in the Lenovo doc. MANY PEOPLE USE EXTERNAL DISPLAYS AS WELL. Here is the Lenovo doc:
    3.0 System requirements
    =======================
    Hardware requirements:
    - Must have an embedded or external color sensor
    - Can be integrated or used with a USB color sensor device.
    http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/pantone_color_calibrator_v1.1.0.txt
    This is really upsetting me!!!!  Can we escalate to higher management?
    Thanks,
    Christopher
    From: Christopher Lang  Sent: Thursday, November 08, 2012 12:19 PM To: 'Doris' Subject: RE: FW: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High
    Hi Doris,
    I have the internal calibrator I purchased with my W520 and also an external calibrator from x-rite. The device is an i1 Display 2. The external calibration is what fails with the updated calibrator software package.
    Thanks,
    Christopher
    From: Doris Sent: Thursday, November 08, 2012 12:13 PM To: Christopher Lang Subject: Re: FW: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator - case 184142 Importance: High
    Hi Christopher,
     I'm still working wtth L2.
    What exact model of color calibrator device do you have?
    Sincerely,
    Doris Customer Complaint Advocate   Lenovo 
    www.lenovo.com/www.lenovo.com   Print only when necessary    
    "Christopher   Lang" <christopherlang1@>
    11/07/2012   04:22 PM  
       Subject       
       FW:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator - case 184142    
    Hi Doris,    Thanks for your time, re: case 184142. Can we get this package fixed? Jeremy’s response below just makes no sense to me, same as that call center in Atlanta is so problematic. I work in IT and when I phone that call center I really wonder sometimes whether I am even speaking with another IT person on the other end of the line. These are Thinkpad, mines is an expensive one, and I am very upset that this is the level of support I get (especially after upgrading my warranty even!). Please see what you can do. I would also like a manager to speak to DeAndrea at the call center. I am sure the calls are recorded and he was completely out of line and not helpful. Just like now I wonder ‘why did Jeremy even contact me!’ what with the response below.    Please phone me tomorrow as we discussed.    Have a great day!    Thanks,    Christopher      From: Christopher Lang [mailto:christopherlang1@] Sent: Wednesday, November 07, 2012 9:38 AM To: 'Jeremy' Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator   Hi Jeremy,    I am really not sure how Doris will help me with this technical issue? I fel like I am getting the run around and I AM.    Thanks,    Christopher      From: Jeremy Sent: Wednesday, November 07, 2012 9:34 AM To: Christopher Lang Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator   Chris, I never said to call level one. I literally said "please contact your Customer Service rep". Your customer service rep is the highest level you will get at Lenovo to be able to assist you. He/She is also the same person that got you in touch with me in the first place. I hope this helps. Thank you!
    Jeremy Level 2 Support   Lenovo Systems Experts   Lenovo USA   1009 Think Place   Building 2 - Lab 2P22  
         "Christopher   Lang" <christopherlang1@>
    11/07/2012   09:08 AM  
       To       
       Jeremy   
       Subject       
       RE:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator    
    Hello Jeremy,   Uhhh.. My case was escalated to you now you are telling me to call level one again? WTH?   You know…I just started on a contract with IBM. You know what they give us…Not ‘Thinkpads’ but Toshibas. You ought to think about that.   I expect a phone call ASAP. I have also left a message with customer relations.   Thank you,   Christopher  
        From: Jeremy Sent: Wednesday, November 07, 2012 7:46 AM To: Christopher Lang Subject: RE: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator   Chris, This is not my department... please contact your Customer Service rep to get updates. Thank you!
    Jeremy Level 2 Support   Lenovo Systems Experts   Lenovo USA 
    www.Lenovo.com/United   States   Print only when necessary  
    "Christopher   Lang" <christopherlang1@>
    11/06/2012   04:08 PM  
         To       
       Jeremy    cc          Subject       
       RE:     Error with latest update to Pantone Color Calibrator Software (v1.1) and     Eye one external calibrator    
    Hi Jeremy,
    Any update on this package being fixed?
    Thanks,
    Christopher
    From: Christopher Lang [mailto:christopherlang1@] Sent: Thursday, October 25, 2012 12:42 PM To: 'Jeremy' Subject: Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator Importance: High
    Started failing when Lenovo updated the package for the w530.
    Token Ring
    Posts: 473 Registered: 03-10-2009
    0
    Error with latest update to Pantone Color Calibrator Software (v1.1) and Eye one external calibrator   09-19-201211:39 AM - edited 09-20-201209:10 AM Hi. Can someone have a look at the Pantone 1.1 package. I am using an eye one display calibrator with the updated Pantone software and the calibration does not work. I get an error about an 8 bit image missing (have attached a screenshot). The calibration is not correct and Windows Photoviewer is pink. This was working OK with the v1.0 of the software (no longer on the w520 driver page). The error message is "There was an error loading the specified profile. Please make sure the image has an embedded profile and it is an 8-bit image." This was working fine before the update to v1.1. Thanks
    Re: New Pantone Color Calibrator posted [ Edited ]
    10-21-201202:43 AM - edited 10-21-201202:47 AM This is broken on the w520. The external calibration does not work properly. You get an error about an 8-bit image missing when calibrating. Does anyone have a link to the v1.0 version that DOES WORK? Thanks Why is the support in Atlanta so awful that people keep telling me I need to REIMAGE my machine to repair this IDIOT problem!!!!!
    Re: New Pantone Color Calibrator posted [ Edited ] Options ·         Mark as New ·         Bookmark ·         Subscribe ·           ·         Subscribe to RSS Feed ·           ·         Highlight ·         Print ·         Email to a Friend ·           ·         Report Inappropriate Content 10-21-201205:23 AM - edited 10-21-201205:26 AM
    christopherlang wrote: This is broken on the w520. The external calibration does not work properly. You get an error about an 8-bit image missing when calibrating. Does anyone have a link to the v1.0 version that DOES WORK? Thanks Why is the support in Atlanta so awful that people keep telling me I need to REIMAGE my machine to repair this IDIOT problem!!!!!
    I've uploaded the 1.0 program.: http://www.mediafire.com/?62shz55gl757ahu
      From: Jeremy Sent: Thursday, October 25, 2012 11:24 AM To: christopherlang1 Subject: contact info
    here it is
    Moderator note; full names and full or partial contact details of Lenovo employees / agents edited Forum Rules

    I am getting the runaround!!!
    Hi Doris,
    I just left you a voice mail. One of the reasons I bought this laptop was for 3d photography. If I cannot use an external color calibrator and display then the laptop is not fit for purpose for the reasons I bought it. This software is ONLY available from Lenovo. According to Lenovo’s own doc, and the software’s doc, an external color calibrator is SUPPORTED. Lenovo needs to step to the plate and fix this. Not ME. If Lenovo needs to go to Pantone, or x-rite, then they Need to do that. Lenovo provided software that is not available to the public from x-rite or Pantone, and the software is to support Lenovo provided hardware (least so far as the internal calibrator), this software ALSO supports an external calibrator for use with an external display. The software supports both internal and external, and I would like to use my external display for 3d photography. This needs to be fixed please.
    What are we going to do to resolve this? At his point of the runaround I’ve been getting I would like a complete refund.
    Thanks,
    Christopher
    From: Christopher Lang [mailto:christopherlang1@]
    Sent: Wednesday, November 14, 2012 2:35 PM
    To: 'Kelli'
    Cc: doris
    Subject: RE: SF184142 LENOVO
    PS I hope you are aware Kelli that the Pantone software is not available from Pantone to customers….
    From: Christopher Lang [mailto:christopherlang1]
    Sent: Wednesday, November 14, 2012 2:26 PM
    To: 'Kelli'
    Cc: doris
    Subject: RE: SF184142 LENOVO
    Importance: High
    Hi Kelli,
    As you know the ‘software’ purchase is by virtue of purchasing the laptop with the color calibrator. Are you saying you will refund my cost for the calibrator? I don’t think you quite get how much time I have spent with support with this laptop. I have had multiple issues with the it. The calibrator, failed BT adapter, Sudden Shutdown syndrome (where the machine would just shutoff on its own –well documented in the Lenovo forums and I have at least a dozen emails on this issue) as well as many issues with the Displayport connection and an external 3d display for which I spent months working with Nvidia to resolve. This laptop has wasted a huge amount of my time. The support has been atrocious.
    I would like a refund for 1. The laptop 2. The external color calibrator I cannot use because the software from Lenovo does not work (this package is NOT available from x-rite as well –It is sold to Lenovo). I have a receipt for the color calibrator and would be happy to provide that.
    Thank you,
    Christopher
    From: Kelli
    Sent: Wednesday, November 14, 2012 2:09 PM
    To: Christopher Lang
    Subject: RE: SF184142 LENOVO
    Mr Lang,
    Your request for a refund on the laptop is declined. The machine has had not hardware issues and was purchased in February.  We are willing refund the software only.
    Kelli
    Customer Advocate
    Customer Complaint Resolutions
    Moderator note; full names and full or partial contact details of Lenovo employees / agents edited Forum Rules

  • What is the rationale behind the "Adobe Standard" color calibration profile?

    Hi! I'm trying to figure out how to make the most of the various color calibration profiles Adobe offers for my cameras with Lightroom 5. I do understand the purpose of the camera-specific options--they're designed to help approach camera JPEG processing mode colors. And they work wonderfully--they're very helpful!
    But I don't really understand the purpose of the "Adobe Standard" calibration option. What is it for? Why does it look the way it looks? Has it been designed to ease certain processing goals? To enhance certain colors or tonal combinations? Is it designed to be more accurate than the manufacturer profiles in some way? What can I do with "Adobe Standard" that I can't do with one of the camera-specific calibration options?
    I would find it *extremely* helpful if someone who's involved with the engineering behind Lightroom's color (or anyone else who's especially knowledgeable about Lightroom's design) might talk a little bit about why "Adobe Standard" looks the way it looks. What's it for? To what purposes can I leverage it?
    Thanks so much!

    MarkJoseph wrote:
    I would find it *extremely* helpful if someone who's involved with the engineering behind Lightroom's color (or anyone else who's especially knowledgeable about Lightroom's design) might talk a little bit about why "Adobe Standard" looks the way it looks. What's it for? To what purposes can I leverage it?         
    Adobe Stadnard is the name for the individual profiles Adobe builds for each camera it receives. A new camera ships, Adobe gets their hands on one and builds a profile with that sample. It isn't suppose to mimic the in-camera JPEG settings, I don't believe it's supposed to mimic anything but instead produce what is (and quotes are super important in this context) the most 'accurate' color response from the target they use to create the profile. But here's the rub. Not all cameras from the same make and model behave identically. Adobe simply can't get piles of the same body and build then average that response. So they provide a means for you to build your own custom DNG camera profile and for differing illuminates. So if you want to leverage it, you'd get a target (MacBeth 24 patch, X-rite Passport) and build your own custom profile. It can really help depending on how your sensor deviates from the sensor Adobe got to build their profiles.
    For more info on DNG profiles and rolling your own:
    In this 30 minute video, we’ll look into the creation and use of DNG camera profiles in three raw converters. The video covers:
    What are DNG camera profiles, how do they differ from ICC camera profiles.
    Misconceptions about DNG camera profiles.
    Just when, and why do you need to build custom DNG camera profiles?
    How to build custom DNG camera profiles using the X-rite Passport software.
    The role of various illuminants on camera sensors and DNG camera profiles.
    Dual Illuminant DNG camera profiles.
    Examples of usage of DNG camera profiles in Lightroom, ACR, and Iridient Developer.
    Low Rez (YouTube):
    http://youtu.be/_fikTm8XIt4
    High Rez (download):
    http://www.digitaldog.net/files/DNG%20Camera%20profile%20video.mov

  • My pictures are not printing well--how do you do a proper color calibration say for--Costco

    My pictures are not printing well--how do you do a proper color calibration say for--Costco, Target and other companies? They lack color and are too dark, but on my Retina OSX 10.9.4, they look dreamy!

    Hi Clinton,
    Firstly thank you for replying to my plight. I just use Costco, Target. They all come back rather dark, or on the brown grey side especially Costco. I will try to ask these companies for their color profile, but then what do I do with it once I have it? I am not computer literate, so you would have to explain in English for sure. I do not use a printer for printing--only commercial places. I loved Apple printing, but sometimes they take a little too long turn around time so I use Ritz Pics (which I have little trouble with their pictures).
    Thank you so much for your help!!!!!
    Carrie Kahus

  • Color calibration

    Does the Apple Cinema Display 24-inch monitor require color calibration like any other monitor?
    I have a Spyder2Express but have not used it yet with this new screen.
    Anyone who calibrate their 24-inch screen from Apple?

    If the printer is is not printing the wrong colors ( green instead of yellow) or printing to dark. It would be printing within the range of function. One can calibrate the color though the toolbox. The toolbox tabs and how to use the toolbox is covered in pages 74-75 in the user manual. I hope that this helps.
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

  • Color Calibration / New Macbook Displays?

    Can the new glass, glossy displays on the MacBook and MacBook Pro systems be color calibrated (e.g., using Colorvision's Spyder or Pantone's Huey calibration tools)?
    I was under the impression from Apple that only the matte displays on the MacBook Pro's were capable of proper color calibration. However, it does not appear that a matte screen is even an option now.

    Not sure about the specificity of those devices myself, but IMO the colors on LCDs are not constant, especially at slight viewing angles, so calibration doesnt really do much. Unless you position yourself in the EXACT same position every time, you will get slightly different colors, contrasts, brightness, etc.

  • Color Calibration Spyder Reccomendations Please

    I've sifted through this forum & goggled Color Calibration Spyder Recommendations as I need a cheap no brain required to operate spyder for setting up my Dell 2407.
    I'm looking for a general purpose device -- not one that will cost hundreds, require a masters to operate or give me press run results.
    Does anyone on this forum have a recommendation for me?
    Thanks in advance!

    A while ago I bought PrintFIX Pro from ColorVision, which includes hardware and software for both monitor calibration and paper profiles for inkjet printing. I haven't made to many paper profiles, but I've had good results with monitor calibration. Not sure if they've come out with a newer version.
    Best, David.

  • Best consumer color calibration device?

    What is currently the best consumer-based color calibration device available? I need to calibrate (2) Dell IPS monitors and a Brother MFC-9840CDW color laser printer.
    Thanks!

    Try this
    http://discussions.apple.com/thread.jspa?threadID=2040803&tstart=0

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