IMac crash
As of today my iMac has started randomly crashing. The screen instantly goes black and the music I am listening to just keeps playing the same second of audio over and over until I reset. Is my hardware on the way out :S I can't afford a new mac at the moment!!! (uni student)
EDIT
Just to let you know, the iMac is a late 2008 model I believe.
Message was edited by: Spoony!
Hi Spoony!
It's hard to say software or hardware at this point.
Reset the SMC > http://support.apple.com/kb/HT3964
+1. Shut down the computer.+
+2. Unplug the computer's power cord.+
+3. Press and hold the power button for 5 seconds.+
+4. Release the power button.+
+5. Attach the computers power cable.+
+6. Press the power button to turn on the computer.+
Also while it's disconnected from the power:
1. Check to make sure that your ram modules are fully seated in the slots, a partially dislodged module will cause problems like you are describing. > http://support.apple.com/kb/HT1760
2. Clean any dust off the grill work on the bottom and the small port under the stand to make sure that it is cooling properly.
Then restart resetting the Pram > http://support.apple.com/kb/HT1379
When you get it up and running, if it seems stable:
Repair Permissions > http://support.apple.com/kb/HT1452
and do some Cleaning and Maintenance with OnyX, Cocktail or something like that, personally I use OnyX occasionally for cleaning > http://www.titanium.free.fr/pgs/english/apps.html
If your problem persist:
Run the Apple Hardware Test > http://support.apple.com/kb/HT1509
Locate an Authorized Apple Service Provider or Apple Store and have it checked out.
Dennis
Similar Messages
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IMac Crashing; No Fixes Working/Getting a Chance to Work
Hi, this is my first time on these forums asking a question, so forgive me if I've categorised this wrong or something.
I use my iMac nearly everyday for browsing the Internet, word prossessing, digital drawing and playing Minecraft. So, personally, I don't think it is ever being put to degree of stress because I've been doing those same tasks on it for well over a year and it has run smoothly and given me no trouble. However, two days ago, I logged in and got a finder error message, which although I found odd, I simply okayed, not really taking a note of it as I in no way expected crashing issues to arise from it. The error code started with something like -108, which I now believe was the code -10810.
So I continued using the computer after I okayed the message, only to find that Skype (which automatically opens at login) quit unexpectedly. After clicking the "reopen" button on the report, the Skype icon bounced once, the blue light underneath appearing for a second. After this I noticed the finder report and clicked it's "reopen" button and thought it didn't work as the report was still there, but it was in fact a second report as every time I tired to open finder, I would receive a new report in mere mili-seconds. I tried other programs such as Safari and Minecraft and they all wouldn't open. Then I went to restart the computer when I noticed the Apple icon and toolbar missing. So I shut down the computer using the power button.
On reboot, things started going crazy. Booting took a while, when it loaded the desktop, it would fade to blue for a few seconds then fade back to the desktop. After a few minutes, the dark, transparent curtain moved down the screen and the message "You have to restart your computer" appeared.
I've tried numerous times to find out the problem/fix it but nothing seems to be working. Worse, the computer either crashes/freezes at login, crashes within seconds of reaching the desktop or works fine (with noticable odd things occurring [such as the screen going blue, desktop items disappearing and then reappearing] but if I try to run things that may help fix my problems (such as software update, reinstalling OS X) the computer crashes/freezes.
What I've tired so far:
The reset (I can't remember the name) where you detach the power cable and hold down the power button for five seconds, then reattach the cable and turn on the computer. No apparent effect.
Safe Mode:
Worked first time, however it crashed while on the desktop on second and third use, after which I haven't used it.
Single-User Mode for fsck:
fsck ran fine, reporting that it did alter something and I had hoped that this had fixed it, but as soon as I reached the desktop, the iMac crashed.
Software Update:
My Internet is bad enough as it is (less than 1MB/Sec, problem with living in a rural area and being on a contract until October) so I haven't been keeping up with some updates as it takes forever to download them. However, anytime I try to update now, the computer either crashes, won't open Software Update or freezes while it goes to install the updates.
Disk Utility:
Found nothing wrong.
Reinstalling Mac OSX: (Via holding down C at bootup and from the disk if I reach the desktop.)
Either the computer freezes on the Apple logo and spinning gear (which usually doesn't even appear whenever I booted up the iMac) when I hold down C, or it will freeze/crash as the computer tries to restart opening the utilities panel if I run the reinstall from the desktop.
Everytime I've tried to boot the computer today (day three) has resulted in the computer staying on the Apple logo and spinning gear. So without going any further, I decided to ask this to the community because nothing seems to be working, worse being the fact that I'm just on my holidays from University and I'm pretty much lost without the computer
As for the iMac's details I'm really not sure since I generally use the "About this Mac..." feature which I can't get to now. Although I think the only important bits is that it is running on OSX Snow Leopard 10.6.8 with no external hard drives.
I'd really appretiate any help, thanks
AletonumOne of the memory cards was indeed faulty, and the other completely fine
Thanks very much for all your help!
Although there is one little thing that I've noticed. The iMac works properly, but I tried to software update to see if that may help my Minecraft sound issue (as I still don't think only having 2GB instead of 4GB would cause such a problem) but the software update application won't work. Running the "Software Update" from the apple menu on the toolbar gains no response, nothing happens. If I run the software update from system preferences, the application icon appears for a second, then disappears (as in the blank app. icon, the blank canvas with the pencil, pen and ruler in the bottom right corner). It does this every time I try to run it. It did work when the computer was crashing, but this started when on one of the occasions I ran the app. while it was crashing. Since this occured during the crashes, and still occurs now, I'm wondering did something simlar happen minecraft, as it's sound disappeared during the crashes and is still gone now.
However, the computer is now working again without crashes, which is the main thing, thanks for helping me fix the issue
Edit: I would mark the topic as solved, but I'm unsure if this would lock the topic or something simlar, so I'd rather leave it open for any ideas regarding the software update and Minecraft issues I'm having -
Hello,
I have an issue where my iMac crashes and reboots 9/10 times when I log my wife's account off. I'd like to get it resolved as it is very annoying. We switch between accounts all the time and everytime it crashes I lose a bunch of info from my account. Can anyone help me understand how to fix this issue?
After the reboot a window tells me that my system has recovered from a seriour issue (sounds much like Window$ to me...) and a crash report is show:
Sun Nov 3 11:03:50 2013
panic(cpu 3 caller 0xffffff8022edc19e): Kernel trap at 0xffffff80231d38ae, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000170, CR3: 0x000000042a49c043, CR4: 0x00000000000606e0
RAX: 0xffffff8046d5f590, RBX: 0x0000000000000000, RCX: 0x00000000031f0000, RDX: 0xffffff8044427800
RSP: 0xffffff81f4343870, RBP: 0xffffff81f4343880, RSI: 0x0000000000000000, RDI: 0xffffff8044427800
R8: 0xffffff80655b0c00, R9: 0x0000000000000000, R10: 0xffffff81f4343780, R11: 0xffffffffffffffff
R12: 0xffffff80655b0c00, R13: 0xffffff80461be808, R14: 0x0000000000000000, R15: 0x0000000000000002
RFL: 0x0000000000010246, RIP: 0xffffff80231d38ae, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000170, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff81f4343500 : 0xffffff8022e22f69
0xffffff81f4343580 : 0xffffff8022edc19e
0xffffff81f4343750 : 0xffffff8022ef3606
0xffffff81f4343770 : 0xffffff80231d38ae
0xffffff81f4343880 : 0xffffff7fa37fcf61
0xffffff81f43438b0 : 0xffffff7fa37fd6a8
0xffffff81f43438f0 : 0xffffff80231b38f4
0xffffff81f4343950 : 0xffffff80231bc5e4
0xffffff81f43439a0 : 0xffffff80231bc2e5
0xffffff81f4343a00 : 0xffffff80231ca2d1
0xffffff81f4343f50 : 0xffffff802323de23
0xffffff81f4343fb0 : 0xffffff8022ef3e06
Kernel Extensions in backtrace:
com.webroot.driver.SecureAnywhere(104.0)[4516877C-BD60-3F95-93D2-D2A9EC8F0A00]@ 0xffffff7fa37fb000->0xffffff7fa37fffff
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffff ff7fa3776000
BSD process name corresponding to current thread: loginwindow
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000022c00000
Kernel text base: 0xffffff8022e00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 196008980876705
last loaded kext at 71419521029131: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7fa5341000, size 20480)
last unloaded kext at 71479557418411: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7fa5341000, size 16384)
loaded kexts:
com.webroot.driver.SecureAnywhere 104
com.logmein.driver.LogMeInSoundDriver 1.0.0
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.AMDRadeonX3000 1.1.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
This one will create the form, database and send out the emails...
http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
"I may receive some form of compensation, financial or otherwise, from my recommendation or link." -
Imac crashed and will not boot up
So my iMac crashed and will not boot. The power will come on and when it switches to the boot sequence it powers off. I bought Black Tie protection at Best Buy but when I took it to them they shipped it to Apple. The problem was never fixed. Apple said it was a software issue to reload the OS. Well i did that and not even a day went by and it is doing the same thing. Any suggestions would be helpful...
I agree with BGreg that you should run Apple Hardware Test , however run it in Extended Mode. If no errors turn up run it several times. It's a lengthy test so be patient. Also here is what Apple says about your symptoms in Gray progress bar appears under Apple logo during startup.
I hope you have been backing up your system, if not then if you can boot into Safe Mode as suggested you should immediately backup using either a clone or Time Machine. That should be the #1 priority to preserve your data. -
I have many projects made in imovie HD that are not updating to iMovie 10 on my new iMac. Why is this not working as stated on the article HT202853? How do I get my projects back from backup after old iMac crashed?
According to:
Update projects and events from previous versions of iMovie in iMovie (2014) - Apple Support
you can update from iMovie versions 7, 8 and 9, but iMovie HD is iMovie 6.
Maybe you can update in two steps, first from iMovie 6 to iMovie 7, 8 or 9 then to iMovie 10.
Geoff. -
Hi,
my imac crash with a kernel panic many times per day, many applications are unable to open correctly and the close after 1 or 2 seconds.
I suspect a memory problem but i am not sure. here is the dump of the last crash.
thanks
Anonymous UUID: 3A1C8E99-A83E-A306-542B-C0812262FDFB
Tue Feb 25 21:59:18 2014
panic(cpu 0 caller 0xffffff80034dc19e): Kernel trap at 0xffffff7f84498978, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000000c00002c, CR3: 0x000000005a9a0000, CR4: 0x0000000000000660
RAX: 0xffffff802c8d3108, RBX: 0x00000000beef0202, RCX: 0xb4ae06f6f0af0095, RDX: 0x0000000000000020
RSP: 0xffffff81554cb720, RBP: 0xffffff81554cb740, RSI: 0x0000000000100c80, RDI: 0x000000000c000000
R8: 0xffffff7f846c0fb4, R9: 0xffffff81554cb394, R10: 0x000000000001d620, R11: 0xffffff801ee95308
R12: 0x0000000021000000, R13: 0x0000000000000000, R14: 0x000000000c000000, R15: 0xffffff81554cb808
RFL: 0x0000000000010206, RIP: 0xffffff7f84498978, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000000c00002c, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81554cb3b0 : 0xffffff8003422f69
0xffffff81554cb430 : 0xffffff80034dc19e
0xffffff81554cb600 : 0xffffff80034f3606
0xffffff81554cb620 : 0xffffff7f84498978
0xffffff81554cb740 : 0xffffff7f844987ad
0xffffff81554cb7a0 : 0xffffff7f843849d9
0xffffff81554cb850 : 0xffffff7f8438dfc5
0xffffff81554cb910 : 0xffffff7f843b3232
0xffffff81554cbb10 : 0xffffff7f843b4cb4
0xffffff81554cbc00 : 0xffffff7f848dc980
0xffffff81554cbc60 : 0xffffff7f848d9702
0xffffff81554cbcf0 : 0xffffff7f848c4137
0xffffff81554cbd20 : 0xffffff7f84881497
0xffffff81554cbd40 : 0xffffff7f84895428
0xffffff81554cbd60 : 0xffffff7f84895147
0xffffff81554cbda0 : 0xffffff7f848ccc8a
0xffffff81554cbde0 : 0xffffff7f84895687
0xffffff81554cbe00 : 0xffffff80038ca892
0xffffff81554cbe20 : 0xffffff80034b205f
0xffffff81554cbe50 : 0xffffff8003426bb1
0xffffff81554cbe80 : 0xffffff80034139b5
0xffffff81554cbef0 : 0xffffff800341e003
0xffffff81554cbf70 : 0xffffff80034c921d
0xffffff81554cbfb0 : 0xffffff80034f3e26
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8435d000->0xffffff7f845cbfff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f839fe000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f84162000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f84082000
com.apple.GeForceTesla(8.1.8)[7DAF283F-6FD3-3783-B3CC-D23964F1B9B8]@0xffffff7f8 4879000->0xffffff7f84943fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f839fe000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f84162000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f84082000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8435d000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000003200000
Kernel text base: 0xffffff8003400000
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 2157140189946
last loaded kext at 1446762719430: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f84944000, size 20480)
last unloaded kext at 1530259986024: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f84944000, size 16384)
loaded kexts:
com.Cycling74.driver.Soundflower 1.5.1
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.GeForceTesla 8.1.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.filesystems.autofs 3.0
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.XsanFilter 404
com.apple.BootCache 35
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleRTC 2.0
com.apple.nvenet 2.0.21
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBOHCI 650.4.1
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.security.quarantine 3
com.apple.nke.applicationfirewall 153
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSurface 91
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 7
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.iokit.IOReportFamily 21
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 12 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418ASQ, 500,11 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Photosmart C4600 series
USB Device: Built-in iSight
USB Device: External HDD
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:Remove the aftermarket memory and see whether there's an improvement.
-
2008 24" iMac crashing both SnowLeopard and Mavericks
My iMac crashes about 1-3 times a day, usually while scrolling (either via scroll wheel or using mouse), or switching tasks. Sometimes the screen goes blank (either solid grey or white, or horizontal grey or white stripes, or all black), or the screen presents the normal picture but the cursor disappears or doesn't move, or the cursor moves over a normal screen but no actions can be taken (force quit not available either by mouse or by keyboard). Often I have Mail or Safari open but not always. So I have to do a hard kill and then restart. Computer restarts normally and nothing seems damaged. Apps work as they should.
This problem occurred when I was running Snow Leopard, and has reoccurred after switching to Mavericks. I keep the OS updated to the latest version of each. My iMac has 4 GB RAM and 1 TB HD (3 partitions) currently with TimeCapsule Router (2TB HD), but I had the same problems under Snow Leopard when running 2 GB RAM and 320MB HD and Airport Base Station.
When I upgraded OS to Mavericks and HD to 1TB I did disk repair using Apple's tool as well as Drive Genius3, then did a backup, and then inserted new HD and installed Mavericks to a 700GB partition, and restored from backup. Then I used AppZapper to remove residual of all apps that would no longer run under Mavericks. Also tried disabling all Safari extensions. All to no avail.
Do anyone have any ideas? Is this related to older HW (Core 2 Duo) and newer OS?Create a new admin user account in Users & Groups preferences. If you have Automatic Login enabled, then disable it. Restart the computer and choose the new account for login.
Operate out of this new account for a day or so to see if the problems are resolved.
Transferring files from one User Account to another -
IMac crashes when opening jpegs
Im working on a project in InDesign CS6 (Adobe). I've exported a few jpegs via that software. When finder tries showing me a preview of the jpeg or if I try to open it in any way my iMac crashes and restarts. It's driving me nuts. I've tried resetting permissions, using time machine, and removing some anti virus software I was using. Nothing has helped. However, I am able to open the jpegs on my macbook air. I'm getting to do clean reinstall however that scares the **** out of me. Please help Here's the crash report.
Anonymous UUID: 2B62A5F5-428B-9C83-EE97-4872A67B0DF2
Fri Apr 10 18:27:24 2015
*** Panic Report ***
panic(cpu 1 caller 0xffffff801b617cc2): Kernel trap at 0x0000000000000000, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000060786d033, CR4: 0x00000000001627e0
RAX: 0xffffff805ffb2600, RBX: 0xffffff804b24c000, RCX: 0x0000000001000000, RDX: 0xffffff804b04e8b0
RSP: 0xffffff82e609ba58, RBP: 0xffffff82e609ba80, RSI: 0x00000000001d006f, RDI: 0xffffff805ffb2500
R8: 0x000000000000003b, R9: 0x0000000000000000, R10: 0xffffff805e5815fc, R11: 0x0000000000000002
R12: 0xffffff804b24c000, R13: 0xffffff8053d20000, R14: 0x0000000000000000, R15: 0xffffff805ffb2500
RFL: 0x0000000000010246, RIP: 0x0000000000000000, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff82e609b700 : 0xffffff801b52bda1
0xffffff82e609b780 : 0xffffff801b617cc2
0xffffff82e609b940 : 0xffffff801b634b73
0xffffff82e609b960 : 0x0
0xffffff82e609ba80 : 0xffffff7f9d5aafab
0xffffff82e609bad0 : 0xffffff7f9d5af619
0xffffff82e609bb20 : 0xffffff7f9d5b0350
0xffffff82e609bb60 : 0xffffff801bb017cf
0xffffff82e609bbc0 : 0xffffff801baff0c3
0xffffff82e609bd00 : 0xffffff801b5e21e7
0xffffff82e609be10 : 0xffffff801b53000c
0xffffff82e609be40 : 0xffffff801b5149f3
0xffffff82e609be90 : 0xffffff801b52531d
0xffffff82e609bf10 : 0xffffff801b6031ea
0xffffff82e609bfb0 : 0xffffff801b635396
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A 3]@0xffffff7f9d593000->0xffffff7f9d601fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f9bc47000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9c1a7000
BSD process name corresponding to current thread: Preview
Mac OS version:
14D131
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x000000001b200000
Kernel text base: 0xffffff801b400000
__HIB text base: 0xffffff801b300000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 634836714373
last loaded kext at 182849432838: com.apple.filesystems.smbfs 3.0.1 (addr 0xffffff7f9c104000, size 393216)
last unloaded kext at 522424676062: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9c647000, size 61440)
loaded kexts:
com.eset.kext.esets_kac 600.01.40f01
com.paragon-software.filesystems.ntfs 82
com.eset.kext.esets_pfw 600.01.40f01
com.logmein.driver.LogMeInSoundDriver 4.1.48f99
org.virtualbox.kext.VBoxUSB 4.1.8
org.virtualbox.kext.VBoxDrv 4.1.8
com.apple.filesystems.smbfs 3.0.1
com.apple.filesystems.udf 2.5
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleMikeyDriver 272.18
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelHD5000Graphics 10.0.6
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.GeForce 10.0.2
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelFramebufferAzul 10.0.6
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.iokit.IOUSBAttachedSCSI 1.1.1
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.AppleUSBODD 3.5.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.3.4f4
com.apple.driver.AppleMultitouchDriver 263.9.1
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97.4
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBAudio 295.23
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.driver.AppleUSBHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac14,2, BootROM IM142.0118.B09, 4 processors, Intel Core i5, 3.4 GHz, 24 GB, SMC 2.15f7
Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD WD10EZES-40UFAA0, 1 TB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: BUP Slim SL
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: iPad
USB Device: USB 2.0 Hub [MTT]
USB Device: Yeti Stereo Microphone
USB Device: FreeAgent GoFlex
USB Device: Apple USB SuperDrive
Thunderbolt Bus: iMac, Apple Inc., 23.10Most likely culprit is one of these:
com.eset.kext.esets_kac 600.01.40f01
com.paragon-software.filesystems.ntfs 82 c
om.eset.kext.esets_pfw 600.01.40f01
com.logmein.driver.LogMeInSoundDriver 4.1.48f99
org.virtualbox.kext.VBoxUSB 4.1.8
org.virtualbox.kext.VBoxDrv 4.1.8
Boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall those items and reboot. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See
OS X About kernel panics,
Computer spontaneously restarts,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.3), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
IMac Crashes during updating of thumbnails
My daughter's iMac 24 (8,1 from 2008) had a problem last week. Took it to Apple. They first said it was the HD, then said it was the video card. They called and said they could not boot from the HD, but could from external (which they couldn't do before the video card was replaced. Asked to wipe the HD, which was fine since I have a TM back up (and a SuperDuper back-up at work). They said not to restore everything from TM, but to only restore apps, then bring things over manually....something a possible software issue.
Fired up the iMac, brought over movies and documents. During the process to move the photos, the iMac crashed. Long story short, I moved the library from TM to the pictures folder today. It took a few hours (lots of photos). Opened iPhoto and it said it was updating thumbnails. Before the progress bar moved, the iMac rebooted. I reopened iPhoto and clicked "finish later" re the thumbnails. The library opened, all the folders/albums were there, but no thumbnails. The photos seemed fine.
I then restared iPhoto holding down option-command. I first repaired permissions, then it went to the indexing of the thumbnails. No progress on the status bar and the gear stopped spinning and the iMac rebooted.
Again, option-command and I tried to rebuild the database (the fourth choice on the list). It took less than 10 seconds and the iMac rebooted. The crash report is below.
I used iPhoto Library Manager (3rd party program) to rebuild the library as well. That seems to have worked (it's still going). Anyone see anything in the report that would be of concern? I'm thinking that perhaps I have a bigger problem than the video card (perhaps a logic board issue).
Thanks in advance.
Sun Sep 29 13:47:10 2013
panic(cpu 0 caller 0xffffff7f9234c281): NVRM[0/1:0:0]: Read Error 0x00002048: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xe2000000 0xffffff80c95ed000 0x092480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff80c8ebb820 : 0xffffff8011c1d636
0xffffff80c8ebb890 : 0xffffff7f9234c281
0xffffff80c8ebb950 : 0xffffff7f926b0849
0xffffff80c8ebb990 : 0xffffff7f92692030
0xffffff80c8ebb9c0 : 0xffffff7f926a2f99
0xffffff80c8ebb9f0 : 0xffffff7f92691ead
0xffffff80c8ebbb10 : 0xffffff7f9249aaae
0xffffff80c8ebbc60 : 0xffffff7f92499ffb
0xffffff80c8ebbd70 : 0xffffff7f9249dcbc
0xffffff80c8ebbdc0 : 0xffffff7f927080e3
0xffffff80c8ebbdf0 : 0xffffff7f9249d8d5
0xffffff80c8ebbe70 : 0xffffff7f923314da
0xffffff80c8ebbf30 : 0xffffff7f922f10cc
0xffffff80c8ebbf60 : 0xffffff8011c3e26e
0xffffff80c8ebbfb0 : 0xffffff8011cb3257
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f922 eb000->0xffffff7f9258dfff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f92251000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f922d7000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f92294000
com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0B-855BCB6CC9B3]@0xffffff7 f92599000->0xffffff7f9286cfff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f922 eb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f92251000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12F37
Kernel version:
Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64
Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5
Kernel slide: 0x0000000011a00000
Kernel text base: 0xffffff8011c00000
System model name: iMac8,1 (Mac-F227BEC8)
System uptime in nanoseconds: 836450893722
last loaded kext at 657470898310: com.apple.filesystems.udf 2.3 (addr 0xffffff7f93d76000, size 270336)
last unloaded kext at 334575438481: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f93d68000, size 57344)
loaded kexts:
com.contentwatch.iokit.netnanny.service 2.0.1
com.contentwatch.netnanny.BootTime 10.5.5
com.apple.filesystems.udf 2.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.4.7fc2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.GeForce 8.1.6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleUSBHub 623.4.4
com.apple.driver.AirPortBrcm43224 600.36.17
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleYukon2 3.2.3b1
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleUSBUHCI 621.4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.driver.AppleBluetoothHIDMouse 175.8
com.apple.driver.AppleHIDMouse 175.8
com.apple.driver.IOBluetoothHIDDriver 4.1.7f2
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f2
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.4.7fc2
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleHDAController 2.4.7fc2
com.apple.iokit.IOHDAFamily 2.4.7fc2
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.IOPlatformPluginFamily 5.4.1d11
com.apple.nvidia.nv50hal 8.1.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.NVDAResman 8.1.6
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBHIDKeyboard 170.2.4
com.apple.driver.AppleHIDKeyboard 170.2.4
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOUSBFamily 630.4.5
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 6 GB, SMC 1.30f1
Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7FF70000, 0x00004B363435315536344536383030460000
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7FFE0000000000, 0x4542453231554538414653412D38472D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HDS721075KLA360, 750.16 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K06A, 5.77 GB
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa400000 / 3
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa420000 / 4
USB Device: My Book, 0x1058 (Western Digital Technologies, Inc.), 0x1100, 0xfa200000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x820f, 0x1a110000 / 3They said not to restore everything from TM, but to only restore apps, then bring things over manually....something a possible software issue.
Not sure what this is about or what it means with reguards to iPhoto or what you did to "bring things over manually"
But the iPhoto library is a SQLite database and must always be treated as a single entity - you can not not manually resotre pieces of it and use it - you must use the Time Machine application and restore the iPhoto library intact as one single restore
LN -
IMac crashed, how to save previous version iPhoto files?
hi, my late 2012 iMac crashed last week & I just got it back from the repair shop yesterday.
The technician wiped everything & reinstalled all except iPhoto (I believe my original version was 9.4.2).
My OS is now upgraded to 10.9.4
I'm very concerned about losing all my photo files,
and they don't seem to be available/show up on iCloud. I can view some through my iPhone though.
I noticed that I could download the latest iPhoto version, 9.5.1 which I did, but it seems that it does not support previous
versions and will not cooperate with the photo files that are hopefully still on my iPhone. So right now there is no
iPhoto app on my iMac... is it possible to download the previous iPhoto version (to try and import any saved iPhoto files
from a backup drive?)
I'm sorry that I'm a newbie/basic questions here... just concerned about my existing photo files/losing photos if I upgrade
to 9.5.1. Or just deal with photo loss & update iPhoto now? (ps) when I sign into iCloud, there is no iPhoto app icon showing/
no photos backed up there (just the ones that are appearing on my iPhone in the iPhoto app libraries)
any advice is greatly appreciated, thank you.
MariaAre you saying you don't have any form or backup? If your internal HD crashed and was replaced and you did not have any backup then your photos are probably gone. If you were using a Time Machine backup (see info below) then restoring your photos and other valuable info is easy. If not, then you might have to consider this an valuable lesson.
Mac Basics: Time Machine backs up your Mac
Without being sure what the tech did you can attempt to restrore you iPHoto library. You can learn how by clicking
iPhoto 6 and later: Rebuilding the iPhoto library
Good luck! -
IMac Crash during download App install
Trying to update my Garmin maps iMac crashes with error EXCBADACCESS (SIG SEGV) Thread 4 failure Library/CoreServices/Encoding oxffff1ff libSystem.B.dylib ???. I have had exactly the same problem and references with other apps.
I this a OS X kernel problem or a hardware issue and of course how can I solve it?Please find attached crash report:
Process: Garmin Map Update [3470]
Path: /Users/hallambe/Library/Application Support/Garmin/Garmin Map Update/tmp/Garmin Map Update.app/Contents/MacOS/Garmin Map Update
Identifier: com.garmin.GarminMapUpdate
Version: 4.1.3 (???)
Code Type: X86 (Native)
Parent Process: ??? [1]
Date/Time: 2011-01-24 17:09:51.279 +0000
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000c8c00003
Crashed Thread: 4
Application Specific Information:
objc_msgSend() selector name: release
Thread 0: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x9736720c _recursiveIsAncestor + 52
1 com.apple.CoreFoundation 0x906252c0 CFArrayApplyFunction + 224
2 com.apple.AppKit 0x97367243 _recursiveIsAncestor + 107
3 com.apple.CoreFoundation 0x906252c0 CFArrayApplyFunction + 224
4 com.apple.AppKit 0x97367243 _recursiveIsAncestor + 107
5 com.apple.CoreFoundation 0x906252c0 CFArrayApplyFunction + 224
6 com.apple.AppKit 0x973671c5 -[NSView _isAncestorOfViewIdenticalTo:] + 95
7 com.apple.AppKit 0x973636ea -[NSTabView _originalNextKeyView] + 142
8 com.apple.AppKit 0x97366b17 -[NSTabView selectTabViewItem:] + 250
9 com.garmin.GarminMapUpdate 0x0004f715 -[AppController(PrivateMethods) displayFinishPageWithErrorText:] + 43
10 com.garmin.GarminMapUpdate 0x0004e544 -[AppController displayFinishPageWithFatalErrorText:] + 34
11 com.apple.Foundation 0x90ecbe80 __NSThreadPerformPerform + 705
12 com.apple.CoreFoundation 0x9062f4cb __CFRunLoopDoSources0 + 1563
13 com.apple.CoreFoundation 0x9062cf8f __CFRunLoopRun + 1071
14 com.apple.CoreFoundation 0x9062c464 CFRunLoopRunSpecific + 452
15 com.apple.CoreFoundation 0x9062c291 CFRunLoopRunInMode + 97
16 com.apple.HIToolbox 0x91258004 RunCurrentEventLoopInMode + 392
17 com.apple.HIToolbox 0x91257dbb ReceiveNextEventCommon + 354
18 com.apple.HIToolbox 0x91257c40 BlockUntilNextEventMatchingListInMode + 81
19 com.apple.AppKit 0x971d778d _DPSNextEvent + 847
20 com.apple.AppKit 0x971d6fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
21 com.apple.AppKit 0x97199247 -[NSApplication run] + 821
22 com.apple.AppKit 0x971912d9 NSApplicationMain + 574
23 com.garmin.GarminMapUpdate 0x0004e21b main + 227
24 com.garmin.GarminMapUpdate 0x0004df02 _start + 216
25 com.garmin.GarminMapUpdate 0x0004de29 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91c6a982 kevent + 10
1 libSystem.B.dylib 0x91c6b09c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x91c6a559 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x91c6a2fe dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x91c69d81 pthreadwqthread + 390
5 libSystem.B.dylib 0x91c69bc6 start_wqthread + 30
Thread 2: com.apple.CFSocket.private
0 libSystem.B.dylib 0x91c630c6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9066cc83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x91c7185d pthreadstart + 345
3 libSystem.B.dylib 0x91c716e2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x91c440fa machmsgtrap + 10
1 libSystem.B.dylib 0x91c44867 mach_msg + 68
2 com.apple.CoreFoundation 0x9062d37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9062c464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9062c291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x90eee7d0 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x90eb5bf0 -[NSThread main] + 45
7 com.apple.Foundation 0x90eb5ba0 _NSThread__main_ + 1499
8 libSystem.B.dylib 0x91c7185d pthreadstart + 345
9 libSystem.B.dylib 0x91c716e2 thread_start + 34
Thread 4 Crashed:
0 libobjc.A.dylib 0x93f14edb objc_msgSend + 27
1 com.apple.CoreFoundation 0x90629c6d _CFAutoreleasePoolPop + 253
2 com.apple.Foundation 0x90ea31e7 NSPopAutoreleasePool + 393
3 com.apple.Foundation 0x90ea3f06 -[NSAutoreleasePool release] + 130
4 com.garmin.GarminMapUpdate 0x0006cd33 -[MapsUpdatePage(PrivateMethods) install] + 2083
5 com.garmin.GarminMapUpdate 0x0006d63e -[MapsUpdatePage(PrivateMethods) beginDownload] + 2306
6 com.apple.Foundation 0x90eb5bf0 -[NSThread main] + 45
7 com.apple.Foundation 0x90eb5ba0 _NSThread__main_ + 1499
8 libSystem.B.dylib 0x91c7185d pthreadstart + 345
9 libSystem.B.dylib 0x91c716e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91c69a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x91c69fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x91c69bc6 start_wqthread + 30
Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x00fbf640 ebx: 0x905fcead ecx: 0x97965f40 edx: 0x00feeede
edi: 0xc8c00003 esi: 0x00fbf640 ebp: 0xb0102998 esp: 0xb0102974
ss: 0x0000001f efl: 0x00010202 eip: 0x93f14edb cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0xc8c00003
Binary Images:
0x1000 - 0x7fdff3 +com.garmin.GarminMapUpdate 4.1.3 (???) <0573C985-F4F2-1E1E-5AA1-B32CCAC37B64> /Users/hallambe/Library/Application Support/Garmin/Garmin Map Update/tmp/Garmin Map Update.app/Contents/MacOS/Garmin Map Update
0xcdb000 - 0xd90fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0xdd6000 - 0xdfcfff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
0xefa000 - 0xefbff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <28F0312C-0678-159E-34E2-9A4E3DEADB20> /usr/lib/dyld
0x90003000 - 0x90047fe7 com.apple.Metadata 10.6.3 (507.15) <A23633F1-E913-66C2-A073-E2B174C09B18> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9004a000 - 0x900e2fe7 edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x900ee000 - 0x902a7feb com.apple.ImageIO.framework 3.0.4 (3.0.4) <C145139E-24C4-5A3D-B17C-809D528354B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x902e4000 - 0x902f4ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x90330000 - 0x903cdfe3 com.apple.LaunchServices 362.2 (362.2) <F3952CAB-322F-A12F-57AF-8B91B1D76DDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x903ce000 - 0x903eafe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x903eb000 - 0x903f5ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x903f6000 - 0x904c0fef com.apple.CoreServices.OSServices 357 (357) <8E13E1FB-6EBD-780B-6B08-B37118311071> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x904c1000 - 0x905effe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x905f0000 - 0x9076bfe7 com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90771000 - 0x90777fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x90778000 - 0x90781ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x907c0000 - 0x90810ff7 com.apple.framework.familycontrols 2.0.2 (2020) <AF7F86F1-F7BF-CBA8-7A4A-D8F7A19F9601> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x909e0000 - 0x90a23ff7 com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x90ae2000 - 0x90ae3ff7 com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <BE4C2495-B758-AD22-DCC0-56A6791E948E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x90b1d000 - 0x90bf8feb com.apple.DesktopServices 1.5.9 (1.5.9) <CED00AC1-924B-0E45-7D5E-1CEA8929F5BE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x90d65000 - 0x90de7ffb SecurityFoundation ??? (???) <006B3166-E7E2-F763-04FC-3DD458C14F5F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x90de8000 - 0x90e9eff7 libFontParser.dylib ??? (???) <33F62EE1-E457-C6FD-369E-E86745B94A4B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x90e9f000 - 0x91112fe7 com.apple.Foundation 6.6.4 (751.42) <ACC0BAEB-C590-7052-3AB2-86C207C3D6D4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x91113000 - 0x91222fe7 com.apple.WebKit 6533.19 (6533.19.4) <A942073C-83DF-33ED-3D01-A24DE8AEAB3D> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x91223000 - 0x91547fef com.apple.HIToolbox 1.6.4 (???) <4699C8BB-DE74-C530-564B-D131F74C9B54> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x91b3e000 - 0x91b48ff7 com.apple.HelpData 2.0.4 (34) <9128FFEB-0F6C-B273-FCF4-D87A20227345> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x91ba2000 - 0x91c1cfff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <F7C9B01D-45AD-948B-2D26-9736524C1A33> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91c20000 - 0x91c27ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x91c42000 - 0x91c42ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91c43000 - 0x91deaff7 libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
0x91fe0000 - 0x92060feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x92061000 - 0x9216dff7 libGLProgrammability.dylib ??? (???) <A077BFEA-19C6-9F48-2F36-8E4E55376F49> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x9221b000 - 0x9227cfe7 com.apple.CoreText 3.5.0 (???) <BB50C045-25F5-65B8-B1DB-8CDAEF45EB46> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9227d000 - 0x9228aff7 com.apple.NetFS 3.2.1 (3.2.1) <A6443845-5815-2429-7649-C51A4B5E7DF9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9228b000 - 0x9228bff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9228c000 - 0x9228fffb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x92290000 - 0x922f4ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x922f5000 - 0x922f5ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x922f6000 - 0x922f8ff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9233a000 - 0x9236cfe3 libTrueTypeScaler.dylib ??? (???) <6E9D1A50-330E-F1F4-F93D-9ECC8A61B21A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x9236d000 - 0x92382fff com.apple.ImageCapture 6.0.1 (6.0.1) <E7ED2AC1-834C-A44E-531E-EC05F0496DBF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92383000 - 0x923c9ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
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0x935a2000 - 0x93652ff3 com.apple.ColorSync 4.6.3 (4.6.3) <0354B408-665F-8B3F-87FF-64E6322276F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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0x93a4d000 - 0x93a52ff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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0x963fc000 - 0x96420ff7 libJPEG.dylib ??? (???) <46AF3A0F-2B8D-87B9-62D4-0905678A64DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x97082000 - 0x97086ff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9718a000 - 0x9718eff7 libGIF.dylib ??? (???) <DA5758A4-71B0-DD6E-7402-B7FB15387569> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib -
My Imac crashed. How do i put a backup on a new one?
My Imac crashed. I have a new one and have been using it for a while, but I have a back up of the old mac with time machine and would like to put it on the new one. I'd like it to have the hole mac. I don't want the stuff which is on the imac, only the backup!
Thanks for the help.Time Machine is one method, this has been part of OS X since Leopard came out 5 years ago. Use Spotlight and type Time Machine to locate it. Apple also provides a tutorial on what it is, I'm away from my Mac at the moment so you will have to Google Time Machine Tutorial to locate it.
I would also recommend creating a second backup on a second external HD. With backup, redundancy is a VERY good thing because backups can fail too. To create a second backup I would recommend either SuperDuper or Carbon Copy Cloner. Both apps create bootable clones of your internal HD. Time Machine cannot be booted but it's great for lost, deleted or otherwise misplaced, files, apps, etc...You can find both SD and CCC by Googling them, both current cost less than $30 and are both excellent apps. Which one you choose IMHO doesn't really matter, personally I use SD but many others have been using CCC with excellent results for years. Both are kept up-to-date and have very good support. A bootable clone is an exact copy of your internal HD, it can be used to boot your system in the event of an internal HD failure so you can return to work immediately. -
IMac crashes when I print to Brother laser, but not HP inkjet
I have an old Brother laser printer that still works fine. When I print to it from my iMac or from any of several iPads, the iMac crashes (turns off). Remarkably, the printing finishes anyway. I also have an HP Photosmart and it works fine from any device. This may have started happening after I installed Mavericks, but I ignored it for a while because I had an alternative and was usually in a hurry. I get no error, just a beep and the iMac goes dead.
Moved to Desktop board for better exposure.
http://h30434.www3.hp.com/t5/Desktop-Lockups-Freezes-Hangs/HP-pavilion-desktop-computer-shuts-off-wh...
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert -
IMac crashes when working with Lightroom 5.3
My iMac crashes about once a week (everyday use, 4-5 hours) when working with Lightroom 5.3
This is the repost I get:
Anonymous UUID: 28AB9217-9620-728F-FA94-64852532342A
Mon Dec 30 14:34:04 2013
panic(cpu 2 caller 0xffffff802c2dc19e): Kernel trap at 0xffffff802c2a5053, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000007aeb04a, CR4: 0x00000000000606e0
RAX: 0x0000000000000000, RBX: 0xffffff802c8d0180, RCX: 0x0000000000000000, RDX: 0xffffff802c8d0b30
RSP: 0xffffff818dbdba70, RBP: 0xffffff818dbdba90, RSI: 0x0000000000001000, RDI: 0xffffff8034cc1200
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x0000000000000002, R11: 0x00007fff79690238
R12: 0x0000000000000ed0, R13: 0xffffff802c703d87, R14: 0xffffff8034cc1200, R15: 0xffffff8034cc1200
RFL: 0x0000000000010203, RIP: 0xffffff802c2a5053, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff818dbdb700 : 0xffffff802c222f69
0xffffff818dbdb780 : 0xffffff802c2dc19e
0xffffff818dbdb950 : 0xffffff802c2f3606
0xffffff818dbdb970 : 0xffffff802c2a5053
0xffffff818dbdba90 : 0xffffff802c2c0938
0xffffff818dbdbb00 : 0xffffff802c2c3a47
0xffffff818dbdbc70 : 0xffffff802c27720c
0xffffff818dbdbd50 : 0xffffff802c278bef
0xffffff818dbdbf20 : 0xffffff802c2dc5dc
0xffffff818dbdbfb0 : 0xffffff802c2f350b
BSD process name corresponding to current thread: launchd
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000002c000000
Kernel text base: 0xffffff802c200000
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 4932110492277
last loaded kext at 299418804620: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fae722000, size 65536)
last unloaded kext at 420564100586: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fae722000, size 57344)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.AMDRadeonX3000 1.1.4
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
I'd be grateful if one of you gurus shed some light on the possible cause.
Cheers and happy new year!That panic was not caused by third-party software, and it's the kind that is usually caused by a memory fault. If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications of the machine.
Apple Diagnostics or the Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test, if applicable. -
imac crashes when i try to start itunes.... have updated everything...still crashes...please help...
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
So my iMac crashed - just left normally with safari while I was listening to music on Pandora and suddenly the screen became full of fray lines and nothing could be seen or done. I then had to force it off by turning it off from the on/off button at the back. I then turned the Mac back on and it was working like normal. I turned it off that night.
My mum then turned it on and was playing spider solitaire like she always have. The same thing then happened to (while I was not around). She does not know much about computers and she couldn't turn it off after a while so she decided to then turn it off by unplugging it from the powerpoint/wall socket. It then would not turn back on.
Whenever I try to turn it on I can hear the usual clicking sound of the CD/DVD side, but nothing happens, it's just a blank screen.
What should I do? I've had this iMac for about 2.5 years almost 3 years now and this only happened last night.
Please help??Ok so it turned back on, and after leaving it on for less than 30 minutes and was not running any applications and it suddenly turned to a black screen and when I touched the back of it, it was completely boiling. Could it be that something is wrong with the fanning system? If I have purchased this iMac for almost 3 years already. Would I still be able to bring it out to the apple store and have it looked at?
Would I have to pay anything to have it fixed by the apple store?
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