IMac crashed when installing 9.2.1 over 9.1

Towards the end of installing 9.2.1 (from downloaded image) I got an error dialog box which said Retry, Skip or Stop. No matter what I did, the machine crashed. Now it won't start up normally or from any bootable CD - just sits there with a grey screen. Any suggestions would be gratefully received!

...installing 9.2.1 (from downloaded image)...
Hi, Virtue, and welcome to Apple Discussions. What was your source for the "downloaded image"? Did you download the OS 9.2.1 updater from Apple's web site and try to apply it to an already-installed OS 9.1, or were you trying to install a disk image of a complete OS 9.2.1 that you had obtained from some other source?
No complete installation of OS 9.x is legally available for download from any online source.

Similar Messages

My iMac hangs when installing Yosemite.

My iMac hangs when "installing on HD about 22 mins remaining" I did not check to see if this iMac can support Yosemite. What do I do now?

You can try using the full offline Reader installer from
http://get.adobe.com/reader/enterprise/

Is anybody else experiencing crashes when installing iTunes for Windows?

Is anybody else experiencing crashes when installing iTunes for Windows?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box (similar to those given above) are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Crash when installing Oracle9i on Windows

If you have a crash when installing oracle9i on Win 2000
(for example The instruction at "0x77fca30c" referenced memory blah blah blah), the problem could be your classpath.
Try the following in a command window:
cd Disk1 (or wherever you have unzipped oracle)
set CLASSPATH=
setup
I guess it is a bug in the installer. I didn't try to isolate it, my classpath is too big!

I just checked this again, at work, on my 2000 machine. I changed my locale to saudia arabia and that resulted in the alignment you mentioned earlier. I switched it back to its default english - united states and the alignment is no loner at the right.
In addition to that my nls_lang setting is :
AMERICAN_AMERICA.WE8MSWIN1252
Note though, that simply changing the locale did it for me, regardless of my nls_lang setting.

Crash when installed on system that formerly had Pinnacle hardware

Encore 2.0 (but not 1.5) consistantly crashes when installed on a
system which has the RALcodec codec installed (My system is a dual 2.8 Ghz Xeon Dell under Windows XP SP2). This codec is installed by a variety of Pinnacle hardware installations such as the DC-1000 and DC-2000. It remains active on the system even after removal of these devices. The symptom is an Application Error after about 20 minutes and the usual offer to send info to Microsoft, even if Encore is simply opened and a empty project created.
The solution is to rename the Ralcodec and associated files:
Cachex.dll
FXlib.dll
MedMan.dll
MLPagAX.dll
RALCodec.dll
RALCtrl.cpl
RALMain.dll
from the C:\Windows\system32 directory, reboot and then delete them.
Of course your DC-2000 won't work anymore but that is probably not
an issue.
Some other details in case anyone cares: The Pinnacle software
is loaded by Encore because Encore enumerates all installed
codecs. When loaded, the Pinnacle software
creates a hidden window called AudioInputWnd and then listens
for various Windows messages on this window. This processing
goes on in the background while Encore is running and eventually
results in the app crash. Note that 3 years ago, when using
Premiere 6.5 with the Pinnacle DC-2000 I used to get occasional
crashes when exiting Premiere. The error message displayed at
that time referenced AudioInputWnd as well. So it appears
that even back then, with Premiere 6.5, there was a problem with the Pinnacle software.
The crash of Encore 2.0 doesn't produce a message explicitly
referencing AutioInputWnd but under Windbg you can
see that the software is dispatching a message received from that
window's queue. When RALcodec is removed, the AudioInputWnd
is not even created anymore when Encore is run.
I would note that Adobe support was unable to solve this problem and
suggested the usual unhelpful littany of reinstallation of Encore and
to update the video drivers when I first called it in 3 months ago. Another person, Dave Shriver also reported essentially identical problems in the Encore forum back in Februrary. The root cause appears to have actually existed in the Adobe certified bundle of Premiere 6.0/6.5 with the DC-2000 before resurfacing in the present form with Encore 2.0.

The simplest way to reinstall iPhoto and iMovie is to download Pacifist and then extract the relevant applications from the Software Restore Discs.
Pacifist comes with instructions; this is not a difficult operation and there is no need for erase & install to recover the applications.
Pacifist is Shareware, but you need not pay the fee in order to use it. Every time that you open Pacifist you will be prompted to purchase a licence. If you feel that Pacifist is worth the money (and I think that it is), you can purchase a licence at any stage.
If you're a plonker like me, then purchasing a licence will provide justification for third party developers like CharlesSoft to save the day for the rest of us.
Good luck!

Imac crashes when i try to start itunes...all other programs are working fine....help !!!

imac crashes when i try to start itunes.... have updated everything...still crashes...please help...

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Please help, my iMac crashed when i open safari and my screen was blinking, then blackout and force to restart.

Please help, my iMac crashed when i open safari and my screen was blinking, then blackout and force to restart. Why is this happening? This is the crash report from my iMac.
Anonymous UUID:       0CC51978-99A7-1665-7EFF-A04BF2E05D6E
Sun Aug 3 20:45:04 2014
panic(cpu 0 caller 0xffffff80100dc24e): Kernel trap at 0xffffff801005248e, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00007fff73cf3638, CR3: 0x000000000952f04e, CR4: 0x00000000000606e0
RAX: 0xffb9b9b9ffbbbbbb, RBX: 0xffffff801c66d3c0, RCX: 0x0000000000000030, RDX: 0xffffff801c66d418
RSP: 0xffffff80abb23c80, RBP: 0xffffff80abb23cd0, RSI: 0x0000000000000001, RDI: 0xffffff801c66d3c0
R8: 0x0000000000000001, R9: 0xffffff8010601910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x0000000000000000, R13: 0xffffff801cff60d8, R14: 0xffffff801c9fefd8, R15: 0x0000000000000000
RFL: 0x0000000000010287, RIP: 0xffffff801005248e, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fff73cf3638, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff8084698c50 : 0xffffff8010022f79
0xffffff8084698cd0 : 0xffffff80100dc24e
0xffffff8084698ea0 : 0xffffff80100f3746
0xffffff8084698ec0 : 0xffffff801005248e
0xffffff80abb23cd0 : 0xffffff8010051dc9
0xffffff80abb23dd0 : 0xffffff7f909ef726
0xffffff80abb23e50 : 0xffffff7f909ef15c
0xffffff80abb23ed0 : 0xffffff7f909eee0b
0xffffff80abb23f20 : 0xffffff80104353b5
0xffffff80abb23f50 : 0xffffff8010440a33
0xffffff80abb23fb0 : 0xffffff80100f3f46
      Kernel Extensions in backtrace:
         com.apple.kec.pthread(1.0)[882075E6-12C4-3225-8750-928715183739]@0xffffff7f909e a000->0xffffff7f909f4fff
BSD process name corresponding to current thread: ReportCrash
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide:     0x000000000fe00000
Kernel text base: 0xffffff8010000000
System model name: iMac12,2 (Mac-942B59F58194171B)

Both Memory Clean and Clean My Mac could have cause the damage which triggered the kp.
I would back up your Mac, erase and reinstall. Then Migrate your user data from the backup.
Uninstalling Tuxera is a troubleshooting process. You don't have to keep it uinstalled, just long enough to test to see if it is causing the problems.
However, if it doesn't happen regularly, it would be hard to determine if it was the cause. And, as I mentioned, I don't think it would be the cause.

HT6114 Air and iMac crash when trying to upgrade to Mavericks from Lion.

Air and iMac crash when trying to upgrade to Mavericks from Lion.

Make sure your Macs can run Mavericks > OS X Mavericks: System Requirements
The v10.9.2 link you posted from is not an upgrade. It's an update for Mavericks only.

Hi can someone please help, my imac crashed, when i try to start it up, it just beeps loudly 3 times, then there is a pause before it beeps 3 more times, this just continues to happen, any sugestions? please help

Hi can someone please help, my imac crashed, when i try to start it up, it just beeps loudly 3 times, then there is a pause before it beeps 3 more times, this just continues to happen, any sugestions? please help

allanpar wrote:
i am having to use my laptop to post this question, missing my imac so much, its just not the same using this slow windows laptop.
Then maybe it's time to buy a new Windows notebook.
The RAM has either gone bad or somehow become unseated. Also there is the chance that the RAM slots have failed.

Imac crashes when i install the windows 7 sp1

So I have gotten past the intiall hurdle of installing windows 7 on my 27 inch Imac, which was not easy. it was done through boot camp and involved deleting a few key system files after the install crashes on reboot.
Now the computer is crashing when it attempts to install the sp1. Is their any fix for this yet. i believe all imac are having this problem. I am currently running windows without the sp1 installed. i am getting tired of how difficult it is to run windows on a mac. It is essential to my business to run both OS s.

Don`t know if this is to any help to you at all, but I run Windows 7 on my iMac 27" through Parallels Desktop and I have installed SP1 no problems at all. Maybe you could try that?

20 inch Aluminum iMac crashes after installing Mac OS X Combo Update 10.5.6

I have a school lab with 22 of the new 20 inch Aluminum iMacs. They all have been having a problem with crashing after someone logs onto my network server, which is still running the 10.4 Tiger version of the Apple server. They run fine if you boot up and log on as a local user, and they seem to run fine when you boot up and log on to with a server account, but when you log off from the server, about five seconds later while the aurora screen is still showing, they crash and give you the Apple version of the "blue screen of death."
I was told that the fix was to download the combo update separately from the Apple website and use that to reinstall and update the operating system.
I downloaded and tried installing with a 10.5.6.dmg file and a 10.5.6.dmg.smi file, but they both crashed.
Where can I find the "fixed" version of this update or is there some other fix?
I have tested this on 9 or 10 different systems.
The first file was MacOSXUpdCombo10.5.6.dmg, which is a disk image file that is 668.8 MB or 684,774 KB.
I looked in the discussion groups on the Apple web site and found some discussions for problems that seemed similar to, but not quite the same as my own. They led me to a file MacOSXUpdCombo10.5.6.dmg.smi, which a self mounting image file that is also 668.8 MB. I tried it and got the same result.
I can install my dvd, which gives me 10.5.1, which will log off and reboot correctly.
I can then install several miscellaneous upgrades:
Pro Apps Update 2006-02 V1.0
AirPort Utility V5.3.2
Remote Desktop Client V3.2.2
QuickTime V7.6
iTunes V8.0.2
and also
Front Row V2.1.6
The system will then log onto the network, log off and reboot correctly.
But, when I install the 10.5.6 combo update from any of my sources, it boots and logs on fine. But, if I log onto the network, it crashes when I log off.
Where do I go from here?
Thanks for your help.
John R H

Have you tried starting up with your install disk and doing a disk repair?
Put the install disk that came with the Mac in the DVD/CD drive and restart holding down the 'C' key. You can take your finger off once you hear it making noises from the DVD/CD drive. You'll be presented with a screen where you choose your language. At the next screen on the menu bar select Utilities>Disk Utility you then select your Macintosh HD on the left and click on 'repair disk'. If it makes any changes click on 'repair disk' again and repeat the process until you get a clean pass. Once done select restart from the Apple menu and hopefully the Mac will boot normally.

IMac crashes when I print to Brother laser, but not HP inkjet

I have an old Brother laser printer that still works fine. When I print to it from my iMac or from any of several iPads, the iMac crashes (turns off). Remarkably, the printing finishes anyway. I also have an HP Photosmart and it works fine from any device. This may have started happening after I installed Mavericks, but I ignored it for a while because I had an alternative and was usually in a hurry. I get no error, just a beep and the iMac goes dead.

Moved to Desktop board for better exposure.
http://h30434.www3.hp.com/t5/Desktop-Lockups-Freezes-Hangs/HP-pavilion-desktop-computer-shuts-off-wh...
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

IMac crashes when powering off external Thunderbolt drive

Hi,
I have an external LaCie d2 USB 3.0 drive that is connect to my iMac (27-inch, Mid 2011, 3,1 GHz Intel Core i5, 12 GB RAM) through Thunderbolt. Whenever I power off the drive by pushing the power button (yes I did verify: all partitions have been ejected correctly before in the Finder and verified in Disk Utility), the iMac crashes. It starts up again, displays a screen stating the computer was not shut down properly and then immediately restarts. After that it boots up fine.
This started occurring after having installed 10.10.2 Beta. I did file a report with Apple. As this was beta software I decided to completely reinstall the iMac from scratch (a complete fresh install, just imported my documents manually after) and everything was working fine again (10.10.1). Boom, after having updated 10.10.2 yesterday the problem is back.
I did manage to find a workaround: when I connect the drive through a UBS cable it works fine. Conclusion: this seems to be caused by a Thunderbolt related update in 10.10.2.
Question: is any one else with an external Thunderbolt drive experiencing this and has perhaps found a fix?
Thanks,
Kurt
Wed Jan 28 16:30:36 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff800341a46e): Kernel trap at 0xffffff80038e9774, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x00000000066ee000, CR4: 0x00000000000626e0
RAX: 0x0000000000070001, RBX: 0xffffff8036919c00, RCX: 0x8883c87675b70011, RDX: 0xffffff81541e9088
RSP: 0xffffff817bb0be90, RBP: 0xffffff817bb0be90, RSI: 0xffffff81541e9068, RDI: 0x0000000000000000
R8: 0x0000000000987482, R9: 0xffffff8003a95740, R10: 0x000017d7912af429, R11: 0x000017d790927fa7
R12: 0xffffff817bb0bf50, R13: 0xffffff7f85328044, R14: 0xffffff7f8533e978, R15: 0xffffff8003ad66c0
RFL: 0x0000000000010202, RIP: 0xffffff80038e9774, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff817bb0bb40 : 0xffffff800332fe41
0xffffff817bb0bbc0 : 0xffffff800341a46e
0xffffff817bb0bd80 : 0xffffff8003436683
0xffffff817bb0bda0 : 0xffffff80038e9774
0xffffff817bb0be90 : 0xffffff7f85328267
0xffffff817bb0beb0 : 0xffffff7f8532bad7
0xffffff817bb0bee0 : 0xffffff7f853281ed
0xffffff817bb0bf00 : 0xffffff80033624f9
0xffffff817bb0bfb0 : 0xffffff8003414dd7
      Kernel Extensions in backtrace:
         com.apple.driver.AppleAHCIPort(3.1)[93E1D2EC-50EE-3340-9676-0EA1E0B1AD45]@0xfff fff7f85324000->0xffffff7f8533efff
            dependency: com.apple.iokit.IOAHCIFamily(2.7.5)[DAF0353B-16D5-385A-A0F3-FD5CF3BA07F2]@0xfff fff7f84706000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f83b24000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide:     0x0000000003000000
Kernel text base: 0xffffff8003200000
__HIB text base: 0xffffff8003100000
System model name: iMac12,2

Same issue:
- 4TB LaCie d2 Thunderbolt & USB3.0 drive (model # 9000303)
- iMac (27’’ mid-2011), Thunderbolt firmware version 25,1 and Port Micro firmware version 2.1.3 (as seen in System Information)
- OS X Yosemite 10.10.2
Unmounting LaCie d2 disk partitions is OK: the drive spins down and goes to sleep without problem. However when I take the power off (with the small switch at the rear of the unit), the iMac experiences a kernel panic.
This issue did not occur with Yosemite 10.10.1, and does not occur either with another LaCie drive (8TB LaCie 2big Thunderbolt drive, model # 9000246). So the issue is specific to OS X 10.10.2, and only certain models of drive(s).
We need a fix from Apple - the Operating System should be rock-solid in any circumstances.
Curiously, OS X does not write a kernel panic log with every occurrence. It’s only after the 3rd or 4th kernel panic that it would actually produce this log:
===============
Sat Jan 31 15:57:30 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff802241a46e): Kernel trap at 0xffffff80228e9774, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002565b000, CR4: 0x00000000000626e0
RAX: 0x0000000000070001, RBX: 0xffffff804e6e9000, RCX: 0xcb694f8798fc00ec, RDX: 0xffffff81e115d088
RSP: 0xffffff820d1f3e90, RBP: 0xffffff820d1f3e90, RSI: 0xffffff81e115d068, RDI: 0x0000000000000000
R8: 0x0000000000987939, R9: 0xffffff81e115d068, R10: 0x0000031b3cf5cc6a, R11: 0x0000031b3c5d5331
R12: 0xffffff820d1f3f50, R13: 0xffffff7fa4295044, R14: 0xffffff7fa42ab978, R15: 0xffffff8022ad66c0
RFL: 0x0000000000010202, RIP: 0xffffff80228e9774, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff820d1f3b40 : 0xffffff802232fe41
0xffffff820d1f3bc0 : 0xffffff802241a46e
0xffffff820d1f3d80 : 0xffffff8022436683
0xffffff820d1f3da0 : 0xffffff80228e9774
0xffffff820d1f3e90 : 0xffffff7fa4295267
0xffffff820d1f3eb0 : 0xffffff7fa4298ad7
0xffffff820d1f3ee0 : 0xffffff7fa42951ed
0xffffff820d1f3f00 : 0xffffff80223624f9
0xffffff820d1f3fb0 : 0xffffff8022414dd7
      Kernel Extensions in backtrace:
         com.apple.driver.AppleAHCIPort(3.1)[93E1D2EC-50EE-3340-9676-0EA1E0B1AD45]@0xfff fff7fa4291000->0xffffff7fa42abfff
            dependency: com.apple.iokit.IOAHCIFamily(2.7.5)[DAF0353B-16D5-385A-A0F3-FD5CF3BA07F2]@0xfff fff7fa365a000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7fa2b24000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide:     0x0000000022000000
Kernel text base: 0xffffff8022200000
__HIB text base: 0xffffff8022100000
System model name: iMac12,2 (Mac-942B59F58194171B)

IMac crashes when unmounting its volume

I have an Intel iMac (education version) and I connect to it over the network to retrieve files on occasion (from my Powerbook). When I'm on my PowerBook and I unmount the iMac drive in the finder, then my iMac crashes and must be rebooted. I'm at a loss to figure out why? I'm running the latest version of OS X (10.4.8) on both computers. I think the issue may be that the computer is connected to one network by ethernet and another by airport. Anyone else have the same problem?

Welcome to the Apple Discussions.
Sorry, but you're rambling here. Could you please explain first what is connected to what by which protocol and then the sequence of what you do which results in the crash?

Laptop crashes when installing iTunes 10.7

Hi
I've been trying to update to iTunes 10.7 for ages now, but whenever it's installing my laptop crashes and goes to blue screen.
I'm running Windows Vista Basic 32-bit.
Anyone had that problem and knows what to do?
It really bugs me as I cannot connect my iPhone anymore.
Thanks!

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

IMac crashed when installing 9.2.1 over 9.1

Similar Messages

Maybe you are looking for