IMac crashes on restart during update to OS X 10.8.5
I updated my 27" iMac (late 2012) to OS X 10.8.5 from 10.8.4 and during the restart the system crashes with a "Panic.. Kernel trap" message. Here's a screen shot:
I managed to start the system holding down CMD-R and chose Restore from Backup to restore the system as it was before the update.
Is there any way to update to 10.8.5 without it crashing? Any tips appreciated.
I suggest you install a clean copy of 10.8.5 on an external drive and try to boot from it. If you can't, see below.
iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program
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My late 2012 iMac 3.4Ghz i7 running 10.9.5 crashed on me last night while working in Safari (on the USPS site). After restarting the machine now randomly crashes and restarts. When I leave the machine after a few hours I always find it on the login window. I login and I get the message that the machine crashed and restarted. I booted to my recovery partition and did a repair disk and repaired permissions, but it's still happening. Can anyone help before I call AppleCare? Thanks!!!
Here's the details:
Anonymous UUID: 2FE09FBA-7009-8CCB-0996-C312A9586E92
Mon Nov 3 08:18:03 2014
Panic(CPU 3): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff80036ca528, spinlock owner: 0xffffff8061d6b8a0, current_thread: 0xffffff8061d6b8a0, spinlock_owner_cpu: 0x3
RAX: 0x000000003d9ece97, RBX: 0xffffff80403c8000, RCX: 0x0000000000000004, RDX: 0x0000000000000c1f
RSP: 0xffffff83ddb93cb0, RBP: 0xffffff83ddb93ce0, RSI: 0x00000c3ed87c9202, RDI: 0xffffff83a0c53148
R8: 0x0000000000000001, R9: 0xffffff8003601910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x0000000000000001, R13: 0xffffff8040868c00, R14: 0xffffff83a0c53148, R15: 0xffffff80036ca4e8
RFL: 0x0000000000000002, RIP: 0xffffff7f850b2dad, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 3), Frame : Return Address
0xffffff83a0c9ff50 : 0xffffff80030e24e1
0xffffff83a0c9ff80 : 0xffffff80030db9ff
0xffffff83a0c9ffd0 : 0xffffff80030f3b39
0xffffff83ddb93ce0 : 0xffffff80030e3b28
0xffffff83ddb93d00 : 0xffffff800303412e
0xffffff83ddb93d40 : 0xffffff8003033ae7
0xffffff83ddb93d60 : 0xffffff800304f5b6
0xffffff83ddb93db0 : 0xffffff80030d60ef
0xffffff83ddb93df0 : 0xffffff80030d1cf6
0xffffff83ddb93e10 : 0xffffff7f83a061d7
0xffffff83ddb93e90 : 0xffffff7f83a0730e
0xffffff83ddb93f10 : 0xffffff800343569e
0xffffff83ddb93f50 : 0xffffff8003440c63
0xffffff83ddb93fb0 : 0xffffff80030f4176
Kernel Extensions in backtrace:
com.apple.kec.pthread(1.0)[882075E6-12C4-3225-8750-928715183739]@0xffffff7f83a0 2000->0xffffff7f83a0cfff
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(217.92.1)[1A9E8072-CBF3-39C2-8514 -B8176259D3D7]@0xffffff7f850af000->0xffffff7f850d9fff
BSD process name corresponding to current thread: AvidAppManHelper
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000002e00000
Kernel text base: 0xffffff8003000000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 3911579402937
last loaded kext at 98538555441: com.apple.filesystems.exfat 1.4 (addr 0xffffff7f854b3000, size 61440)
last unloaded kext at 364426729608: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f853be000, size 8192)
loaded kexts:
com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 1.4
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.splashtop.driver.SRXFrameBufferConnector 1.6
com.splashtop.driver.SRXDisplayCard 1.6
com.Cycling74.driver.Soundflower 1.6.6
com.logmein.driver.LogMeInSoundDriver 4.1.46f31
com.apple.filesystems.exfat 1.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.6
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.23
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.iokit.IOSurface 91.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380.70.2
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
panic(cpu 2 caller 0xffffff800303725e): "Spinlock acquisition timed out: lock=0xffffff80036ca528, lock owner thread=0xffffff8061d6b8a0, current_thread: 0xffffff804d4519e0, lock owner active on CPU 0x3, current owner: 0xffffff8061d6b8a0"@/SourceCache/xnu/xnu-2422.115.4/osfmk/i386/locks_i386.c:365
Backtrace (CPU 2), Frame : Return Address
0xffffff83a0c23d40 : 0xffffff8003022f79
0xffffff83a0c23dc0 : 0xffffff800303725e
0xffffff83a0c23df0 : 0xffffff800303062f
0xffffff83a0c23e40 : 0xffffff800304c130
0xffffff83a0c23f10 : 0xffffff80030cf969
0xffffff83a0c23f50 : 0xffffff80030e24b6
0xffffff83a0c23f80 : 0xffffff80030db9ff
0xffffff83a0c23fd0 : 0xffffff80030f3b39
BSD process name corresponding to current thread: mdworker
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 675MX, NVIDIA GeForce GTX 675MX, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
USB Device: P'9233 Desktop Drive
USB Device: My Passport 0730
USB Device: Hub
USB Device: USB 2.0 Hub [MTT]
USB Device: DYMO LabelWriter 450 DUO
USB Device: My Book
USB Device: External HDD
USB Device: My Passport 0740
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4
Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 3, 5.6I also ran an ETRECHECK here are the results
Problem description:
Frequent Kernel Panics
EtreCheck version: 2.0.11 (98)
Report generated November 9, 2014 at 10:05:18 PM PST
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Verified)
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 CPU: 4-core
32 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:7:49
Disk Information: ℹ️
APPLE HDD ST3000DM001 disk1 : (3 TB)
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / [Startup]: 3.11 TB (2.34 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
APPLE SSD SM128E disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / [Startup]: 3.11 TB (2.34 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
USB Information: ℹ️
LaCie P'9233 Desktop Drive 4 TB
S.M.A.R.T. Status: Verified
EFI (disk7s1) <not mounted> : 315 MB
LaCie Time Machine (disk7s2) /Volumes/LaCie Time Machine : 4.00 TB (1.34 TB free)
Western Digital My Passport 0730 1 TB
S.M.A.R.T. Status: Verified
PASSPORT 1TB (disk6s1) /Volumes/PASSPORT 1TB : 1.00 TB (144.15 GB free)
Western Digital My Passport 0740 1 TB
S.M.A.R.T. Status: Verified
PASSPORT 1TB BLUE (disk5s1) /Volumes/PASSPORT 1TB BLUE : 1.00 TB (457.66 GB free)
Western Digital My Book 1 TB
S.M.A.R.T. Status: Verified
EFI (disk4s1) <not mounted> : 210 MB
MY BOOK 1TB (disk4s2) /Volumes/MY BOOK 1TB : 999.86 GB (124.38 GB free)
Western Digital External HDD 500.11 GB
S.M.A.R.T. Status: Verified
500GB (disk3s1) /Volumes/500GB : 500.11 GB (195.52 GB free)
DYMO DYMO LabelWriter 450 DUO
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to FireWire Adapter
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) Support
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.TDIXController (2.0) Support
/Library/Extensions
[not loaded] com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.SafeNet.driver.Sentinel (7.5.2) Support
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[not loaded] com.digidesign.fwfamily.driver (8.0.4f1) Support
[not loaded] com.digidesign.iokit.DigiDal (8.0.1f1) Support
[not loaded] com.digidesign.iokit.DigiIO (8.0.1f1) Support
[not loaded] com.digidesign.mbox2.boot.driver (8.0.4f1) Support
[not loaded] com.digidesign.mbox2.driver (8.0.4f1) Support
[not loaded] com.dvdfab.kext.fabio (1) Support
[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.5) Support
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) Support
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
[loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
[not loaded] com.wdc.driver.1394HP (1.0.5) Support
[not loaded] com.wdc.driver.USBHP (1.0.1) Support
Startup Items: ℹ️
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.avid.ApplicationManager.plist Support
[running] com.avid.ApplicationManagerHelper.plist Support
[running] com.avid.backgroundservicesmanager.plist Support
[loaded] com.avid.dmfsupportsvc.plist Support
[loaded] com.avid.interplay.dmfservice.plist Support
[loaded] com.avid.interplay.editortranscode.plist Support
[loaded] com.avid.transcodeserviceworker.plist Support
[running] com.flipvideo.FlipShare.AutoRun.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.logmein.LMILaunchAgentFixer.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.avid.AMCUninstaller.plist Support
[loaded] com.avid.AvidUninstaller.plist Support
[invalid?] com.avid.interplay.editorbroker.plist Support
[invalid?] com.avid.interplay.editortranscodestatus.plist Support
[loaded] com.bombich.ccc.plist Support
[running] com.digidesign.fwfamily.helper.plist Support
[invalid?] com.dymo.pnpd.plist Support
[running] com.fitbit.galileod.plist Support
[running] com.flipvideo.FlipShareServer.launchd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
[invalid?] PACESupport.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Canon IJ Network Scanner Selector EX ApplicationHidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
EPPEX Plugin: Version: 3.0.5.0 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.730 Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
DYMO Safari Addin: Version: (null) - SDK 10.5 Support
QuickTime Plugin: Version: 7.7.3
LogMeInSafari64: Version: 1.0.730 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
GarminGpsControl: Version: 3.0.1.0 Release - SDK 10.4 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 Support
LogMeIn: Version: 1.0.730 Support
Google Earth Web Plug-in: Version: 6.0 Support
DYMO NPAPI Addin: Version: 1.0 - SDK 10.6 Support
Easy-WebPrint EX: Version: 1.0.0 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
OfficeLiveBrowserPlugin: Version: 12.2.8 Support
User Internet Plug-ins: ℹ️
Aspera Web 3.5.1.92531: Version: (null) - SDK 10.9 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
Add To Amazon Wish List
Save to Pocket
Reload Button
wrc
Evernote Web Clipper
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
Digidesign CoreAudio: Version: 7.4.1x27 Support
3rd Party Preference Panes: ℹ️
DigidesignMbox2 Support
Digidesign Mbox 2 Pro Support
Flash Player Support
Java Support
MacFUSE Support
MediaLink Support
Perian Support
REDcode Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Destinations:
LaCie Time Machine [Local]
Total size: 4.00 TB
Total number of backups: 85
Oldest backup: 2013-10-23 10:06:11 +0000
Last backup: 2014-11-10 05:50:53 +0000
Size of backup disk: Excellent
Backup size 4.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% Safari
1% AvidAppManHelper
0% mdworker
0% hidd
Top Processes by Memory: ℹ️
282 MB AvidAppManHelper
241 MB com.apple.IconServicesAgent
241 MB Safari
172 MB mds_stores
137 MB WindowServer
Virtual Memory Information: ℹ️
28.71 GB Free RAM
2.96 GB Active RAM
836 MB Inactive RAM
1.85 GB Wired RAM
645 MB Page-ins
0 B Page-outs -
F Secure causing E7 to restart during updates?
My E7 on Symbian Anna, has since the update and in last 10 days started to suddenly restart - sometimes as many as 6 times during a short span of time. This happens on not on all days, and sometimes even when it is on standby.
Today I happened to note that F Secure screen was coming after sudden restar and then back to restart again. Now it is stable and I saw that F secure was showing update to anti theft as of 28/9/11.So I am suspecting that may be F Secure causes the restart while updating.
Any thoughts?I would recommend uninstalling F Secure which isn't really needed anyway. There are very few Symbian viruses and none that cannot be easily avoided by taking simple precautions like not installing apps from unknown sources and not accepting bluetooth connections from unknown devices.
With regards to anti theft features, Symbian already has builtin security features such as Remore Locking etc which you will find in Settings>Phone>Phone management>Security Settings.
If the uninstall solves the problem then you have isolated the cause. If you think you reaklly need then you can always reinstall it afterwards. -
Hello, can anyone please help me undestand why my imac keeps crashing on restart and need to be started in safe mode.
Any help is appreciated.
Regards
Rodrigo
Interval Since Last Panic Report: 910909 sec
Panics Since Last Report: 2
Anonymous UUID: C4D29023-749D-4A4B-89E0-5B3CFE584EB4
Sun Oct 27 16:40:55 2013
panic(cpu 3 caller 0xffffff80005418bf): "Process 1 exec of /sbin/launchd failed, errno 2"@/SourceCache/xnu/xnu-1699.32.7/bsd/kern/kern_exec.c:3546
Backtrace (CPU 3), Frame : Return Address
0xffffff8158653e00 : 0xffffff8000220792
0xffffff8158653e80 : 0xffffff80005418bf
0xffffff8158653ee0 : 0xffffff8000527730
0xffffff8158653f10 : 0xffffff8000553779
0xffffff8158653f50 : 0xffffff800021e143
0xffffff8158653f90 : 0xffffff80002c3d3a
0xffffff8158653fb0 : 0xffffff80002da52c
BSD process name corresponding to current thread: init
Boot args: config="\OS X Install Data\com.apple.Boot"
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 1602919770
last loaded kext at 1248483100: com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5 (addr 0xffffff7f81b1a000, size 40960)
loaded kexts:
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AirPort.Atheros40 505.67.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBUHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 3.1 GHz, 12 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034312E4130304C4620
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034312E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2I suggest you install a clean copy of 10.8.5 on an external drive and try to boot from it. If you can't, see below.
iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program -
IMac crashing and restarting randomly
Starting this morning my iMac has started randomly crashing and restarting on its own. This has happened 3-4 times today. It seems to happen when the computer is going to sleep or waking up or something around sleep. I have no idea how to even begin troubleshooting this issue. Where do I start?
I checked the system.log and see this message repeated over and over again:
discoveryd[52]: Basic Sockets Couldn't set IP_BOUND_IF on socket fd[81] scopeID[4] errno[22] result[-1]
I also see a lot of:
networkd[144]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache
and:
configd[26]: network changed: v4(en0:10.0.1.11, en1) v6(en1!:2601:9:4780:757:8a63:dfff:fec6:68f9) DNS Proxy SMB
and:
kernel[0]: IOThunderboltSwitch<0xffffff805bd57e00>(0x1)::listenerCallback - Thunderbolt HPD packet for route = 0x1 port = 11 unplug = 0 -
TS1394 Imac freezes when restarting during software update
When I hit the restart now button the computer goes to the purple start up screen and freezes. I have to turn the computer off and then on to use it again. Any ideas on how to fix this? Thanks!
OOh and I'm trying to install the yosemite software
-
IMac crashing with new safari update
my imac (i7 16 gig ram 18months old) crashers just after a startup and a message says to push any key as your system crashed all I have done is update safari how do I boot and do a check like we used to be able when the os came on a disk
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
IMac won't restart after updating to 10.6.8
I just installed the update of Mac os x from 10.6.7 to 10.6.8 and I clicked on install and restart in system updater and my computer usually goes to the blue screen for a split second before it shuts down and restarts, well it stayed for more than a split second. I installed it at around 5, it's now 12. It hasn't shut down yet and it's still stuck on the blue screen. It seems to be stuck on the booting down process. Any suggestions? I'm somewhat computer savvy but use layman's terms please.
Hi,
A couple of things to try...
Firstly... use the Power Switch to turn it Off...
Then do a SMC Reset... Instructions Here:
http://support.apple.com/kb/ht3964
If you are still not happy... Download and Install the Combo Update:
http://support.apple.com/kb/DL1399
And it probably wouldn't hurt to do a Permissions Repair (using Disc Utility) and a Restart
Hope this Helps,
Cheers, -
My imac will not restart after updating itunes. What do I do?
I have just updates iTunes to use my new iPod nano. The computer attempted to restart and I have been left with the grey apple start up screen. Is there anything that I can do to resolve this?
See if you can get back in with a Safe Boot. Shutdown (hold power button in until it does, if necessary), hold down Shift at the startup chime and give it much longer to boot. Might try repairing Permissions while in Safe Boot, from Disk Utility. Also Verify Disk. No need, as Safe Boot should do this.
After doing that, and if it will then boot normally, get the iTunes update from Apple Downloads and reapply it.
If it was the 11.01, get it here.
http://support.apple.com/kb/DL1614 -
I have many projects made in imovie HD that are not updating to iMovie 10 on my new iMac. Why is this not working as stated on the article HT202853? How do I get my projects back from backup after old iMac crashed?
According to:
Update projects and events from previous versions of iMovie in iMovie (2014) - Apple Support
you can update from iMovie versions 7, 8 and 9, but iMovie HD is iMovie 6.
Maybe you can update in two steps, first from iMovie 6 to iMovie 7, 8 or 9 then to iMovie 10.
Geoff. -
IMac crashes when opening jpegs
Im working on a project in InDesign CS6 (Adobe). I've exported a few jpegs via that software. When finder tries showing me a preview of the jpeg or if I try to open it in any way my iMac crashes and restarts. It's driving me nuts. I've tried resetting permissions, using time machine, and removing some anti virus software I was using. Nothing has helped. However, I am able to open the jpegs on my macbook air. I'm getting to do clean reinstall however that scares the **** out of me. Please help Here's the crash report.
Anonymous UUID: 2B62A5F5-428B-9C83-EE97-4872A67B0DF2
Fri Apr 10 18:27:24 2015
*** Panic Report ***
panic(cpu 1 caller 0xffffff801b617cc2): Kernel trap at 0x0000000000000000, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000060786d033, CR4: 0x00000000001627e0
RAX: 0xffffff805ffb2600, RBX: 0xffffff804b24c000, RCX: 0x0000000001000000, RDX: 0xffffff804b04e8b0
RSP: 0xffffff82e609ba58, RBP: 0xffffff82e609ba80, RSI: 0x00000000001d006f, RDI: 0xffffff805ffb2500
R8: 0x000000000000003b, R9: 0x0000000000000000, R10: 0xffffff805e5815fc, R11: 0x0000000000000002
R12: 0xffffff804b24c000, R13: 0xffffff8053d20000, R14: 0x0000000000000000, R15: 0xffffff805ffb2500
RFL: 0x0000000000010246, RIP: 0x0000000000000000, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff82e609b700 : 0xffffff801b52bda1
0xffffff82e609b780 : 0xffffff801b617cc2
0xffffff82e609b940 : 0xffffff801b634b73
0xffffff82e609b960 : 0x0
0xffffff82e609ba80 : 0xffffff7f9d5aafab
0xffffff82e609bad0 : 0xffffff7f9d5af619
0xffffff82e609bb20 : 0xffffff7f9d5b0350
0xffffff82e609bb60 : 0xffffff801bb017cf
0xffffff82e609bbc0 : 0xffffff801baff0c3
0xffffff82e609bd00 : 0xffffff801b5e21e7
0xffffff82e609be10 : 0xffffff801b53000c
0xffffff82e609be40 : 0xffffff801b5149f3
0xffffff82e609be90 : 0xffffff801b52531d
0xffffff82e609bf10 : 0xffffff801b6031ea
0xffffff82e609bfb0 : 0xffffff801b635396
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A 3]@0xffffff7f9d593000->0xffffff7f9d601fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f9bc47000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9c1a7000
BSD process name corresponding to current thread: Preview
Mac OS version:
14D131
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x000000001b200000
Kernel text base: 0xffffff801b400000
__HIB text base: 0xffffff801b300000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 634836714373
last loaded kext at 182849432838: com.apple.filesystems.smbfs 3.0.1 (addr 0xffffff7f9c104000, size 393216)
last unloaded kext at 522424676062: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9c647000, size 61440)
loaded kexts:
com.eset.kext.esets_kac 600.01.40f01
com.paragon-software.filesystems.ntfs 82
com.eset.kext.esets_pfw 600.01.40f01
com.logmein.driver.LogMeInSoundDriver 4.1.48f99
org.virtualbox.kext.VBoxUSB 4.1.8
org.virtualbox.kext.VBoxDrv 4.1.8
com.apple.filesystems.smbfs 3.0.1
com.apple.filesystems.udf 2.5
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleMikeyDriver 272.18
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelHD5000Graphics 10.0.6
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.GeForce 10.0.2
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelFramebufferAzul 10.0.6
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.iokit.IOUSBAttachedSCSI 1.1.1
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.AppleUSBODD 3.5.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.3.4f4
com.apple.driver.AppleMultitouchDriver 263.9.1
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97.4
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBAudio 295.23
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.driver.AppleUSBHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac14,2, BootROM IM142.0118.B09, 4 processors, Intel Core i5, 3.4 GHz, 24 GB, SMC 2.15f7
Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD WD10EZES-40UFAA0, 1 TB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: BUP Slim SL
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: iPad
USB Device: USB 2.0 Hub [MTT]
USB Device: Yeti Stereo Microphone
USB Device: FreeAgent GoFlex
USB Device: Apple USB SuperDrive
Thunderbolt Bus: iMac, Apple Inc., 23.10Most likely culprit is one of these:
com.eset.kext.esets_kac 600.01.40f01
com.paragon-software.filesystems.ntfs 82 c
om.eset.kext.esets_pfw 600.01.40f01
com.logmein.driver.LogMeInSoundDriver 4.1.48f99
org.virtualbox.kext.VBoxUSB 4.1.8
org.virtualbox.kext.VBoxDrv 4.1.8
Boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall those items and reboot. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See
OS X About kernel panics,
Computer spontaneously restarts,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.3), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
IMac stuck "restarting" during 10.9.2 update
During my 10.9.2 update, my imac is stuck "Restarting" for one hour. I'm going to let it sit a bit longer, anyone else come across this?
I just came across this thread, two similar experiences.@Erik
I wonder 'try'?
Why do you say 'try', whats this.
In my opinion trying is not something you do every day with apple updates, right.
I mean, apple update is not something to doubt about, 'apple' hello!
Is there a difference in the regular App store OTA update and this combo update?
I had about the same issues here, that LS mentioned these connection attempts.
I had weird internet failing issues in my LAN at home, even other devices where blocked from internet, really weird. Pulled modem power several times, internet was back for a while, but after few minutes of slow browsing internet was down again. LAN itself seem to be in order, could still connect to other media on LAN, but not to WAN. Did disconnect power of modem routine again, internet up...
Even when connection to outside was down (several devices) I was able to get from WAN to LAN by means of my cell phone, data connection, port forwarding at home... So it seemed all outgoing traffic was broken somehow..
Why would an official update connect with facebook twitter etc, this is the main question here I think.
So I was a bit desperate and couldn't pinpoint the internet outages.
This all was just after the 10.9.2 ota update.
I followed your 'try' advice, now it seems my MBA doesn't break my internet connection anymore.
Thanks, it 'behaves' correctly I think, it needs some time still, just did the update.
Power comes with knowledge, so why the trying, is this experience, your gut, or something in higher places, what?
Cheers I. -
IMac Crashes during updating of thumbnails
My daughter's iMac 24 (8,1 from 2008) had a problem last week. Took it to Apple. They first said it was the HD, then said it was the video card. They called and said they could not boot from the HD, but could from external (which they couldn't do before the video card was replaced. Asked to wipe the HD, which was fine since I have a TM back up (and a SuperDuper back-up at work). They said not to restore everything from TM, but to only restore apps, then bring things over manually....something a possible software issue.
Fired up the iMac, brought over movies and documents. During the process to move the photos, the iMac crashed. Long story short, I moved the library from TM to the pictures folder today. It took a few hours (lots of photos). Opened iPhoto and it said it was updating thumbnails. Before the progress bar moved, the iMac rebooted. I reopened iPhoto and clicked "finish later" re the thumbnails. The library opened, all the folders/albums were there, but no thumbnails. The photos seemed fine.
I then restared iPhoto holding down option-command. I first repaired permissions, then it went to the indexing of the thumbnails. No progress on the status bar and the gear stopped spinning and the iMac rebooted.
Again, option-command and I tried to rebuild the database (the fourth choice on the list). It took less than 10 seconds and the iMac rebooted. The crash report is below.
I used iPhoto Library Manager (3rd party program) to rebuild the library as well. That seems to have worked (it's still going). Anyone see anything in the report that would be of concern? I'm thinking that perhaps I have a bigger problem than the video card (perhaps a logic board issue).
Thanks in advance.
Sun Sep 29 13:47:10 2013
panic(cpu 0 caller 0xffffff7f9234c281): NVRM[0/1:0:0]: Read Error 0x00002048: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xe2000000 0xffffff80c95ed000 0x092480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff80c8ebb820 : 0xffffff8011c1d636
0xffffff80c8ebb890 : 0xffffff7f9234c281
0xffffff80c8ebb950 : 0xffffff7f926b0849
0xffffff80c8ebb990 : 0xffffff7f92692030
0xffffff80c8ebb9c0 : 0xffffff7f926a2f99
0xffffff80c8ebb9f0 : 0xffffff7f92691ead
0xffffff80c8ebbb10 : 0xffffff7f9249aaae
0xffffff80c8ebbc60 : 0xffffff7f92499ffb
0xffffff80c8ebbd70 : 0xffffff7f9249dcbc
0xffffff80c8ebbdc0 : 0xffffff7f927080e3
0xffffff80c8ebbdf0 : 0xffffff7f9249d8d5
0xffffff80c8ebbe70 : 0xffffff7f923314da
0xffffff80c8ebbf30 : 0xffffff7f922f10cc
0xffffff80c8ebbf60 : 0xffffff8011c3e26e
0xffffff80c8ebbfb0 : 0xffffff8011cb3257
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f922 eb000->0xffffff7f9258dfff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f92251000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f922d7000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f92294000
com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0B-855BCB6CC9B3]@0xffffff7 f92599000->0xffffff7f9286cfff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f922 eb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f92251000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12F37
Kernel version:
Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64
Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5
Kernel slide: 0x0000000011a00000
Kernel text base: 0xffffff8011c00000
System model name: iMac8,1 (Mac-F227BEC8)
System uptime in nanoseconds: 836450893722
last loaded kext at 657470898310: com.apple.filesystems.udf 2.3 (addr 0xffffff7f93d76000, size 270336)
last unloaded kext at 334575438481: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f93d68000, size 57344)
loaded kexts:
com.contentwatch.iokit.netnanny.service 2.0.1
com.contentwatch.netnanny.BootTime 10.5.5
com.apple.filesystems.udf 2.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.4.7fc2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.GeForce 8.1.6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleUSBHub 623.4.4
com.apple.driver.AirPortBrcm43224 600.36.17
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleYukon2 3.2.3b1
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleUSBUHCI 621.4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.driver.AppleBluetoothHIDMouse 175.8
com.apple.driver.AppleHIDMouse 175.8
com.apple.driver.IOBluetoothHIDDriver 4.1.7f2
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f2
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.4.7fc2
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleHDAController 2.4.7fc2
com.apple.iokit.IOHDAFamily 2.4.7fc2
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.IOPlatformPluginFamily 5.4.1d11
com.apple.nvidia.nv50hal 8.1.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.NVDAResman 8.1.6
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBHIDKeyboard 170.2.4
com.apple.driver.AppleHIDKeyboard 170.2.4
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOUSBFamily 630.4.5
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 6 GB, SMC 1.30f1
Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7FF70000, 0x00004B363435315536344536383030460000
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7FFE0000000000, 0x4542453231554538414653412D38472D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HDS721075KLA360, 750.16 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K06A, 5.77 GB
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa400000 / 3
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa420000 / 4
USB Device: My Book, 0x1058 (Western Digital Technologies, Inc.), 0x1100, 0xfa200000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x820f, 0x1a110000 / 3They said not to restore everything from TM, but to only restore apps, then bring things over manually....something a possible software issue.
Not sure what this is about or what it means with reguards to iPhoto or what you did to "bring things over manually"
But the iPhoto library is a SQLite database and must always be treated as a single entity - you can not not manually resotre pieces of it and use it - you must use the Time Machine application and restore the iPhoto library intact as one single restore
LN -
My imac OS 10.8.4 keeps crashing and restarting "due to problem"
My imac running OS X 10.8.4, with the group update installed keeps crashing and restarting itself at various intervals and running different software each time. This last time, I tried to double check the 10.8.4 group update was installed, ran it and the install seemed to complete, but then upon restart, I still got the "your computer was restarted due to a problem" message. I also got this message when I restarted in safe mode - and I selected the restart from the apple menu.
Here is the latest Problem Report, below. Please let me know what additional information might be helpful to help figure this out. It's making it impossible to get any work done.
Interval Since Last Panic Report: 105 sec
Panics Since Last Report: 2
Anonymous UUID: 270CC900-4997-818F-856D-36400CE38834
Tue Aug 27 19:58:01 2013
panic(cpu 3 caller 0xffffff80002b8655): Kernel trap at 0xffffff8000287cc1, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000102c100b0, CR3: 0x00000000082b5004, CR4: 0x00000000000606e0
RAX: 0xff7fff8008980dc0, RBX: 0xffffff80042d9d58, RCX: 0x00000000000105d6, RDX: 0x0000000000029417
RSP: 0xffffff80de363bf0, RBP: 0xffffff80de363c10, RSI: 0x000000002540be40, RDI: 0xffffff80037802e8
R8: 0xfffffffffffff000, R9: 0xffffff80088dddf8, R10: 0x0000000123470000, R11: 0x00000000ffffff00
R12: 0x00000000000105d6, R13: 0xffffff80042d3110, R14: 0xffffff80037802e8, R15: 0xffffff8002f78000
RFL: 0x0000000000010246, RIP: 0xffffff8000287cc1, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000102c100b0, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff80de363890 : 0xffffff800021d626
0xffffff80de363900 : 0xffffff80002b8655
0xffffff80de363ad0 : 0xffffff80002ce17d
0xffffff80de363af0 : 0xffffff8000287cc1
0xffffff80de363c10 : 0xffffff80002893a8
0xffffff80de363c30 : 0xffffff80002894e8
0xffffff80de363c70 : 0xffffff80002774d5
0xffffff80de363cd0 : 0xffffff800027c637
0xffffff80de363d00 : 0xffffff8000276524
0xffffff80de363d30 : 0xffffff80002759b0
0xffffff80de363d70 : 0xffffff800026737c
0xffffff80de363e60 : 0xffffff800026b0e0
0xffffff80de363e90 : 0xffffff8000235d03
0xffffff80de363ed0 : 0xffffff80005566d7
0xffffff80de363f40 : 0xffffff8000556479
0xffffff80de363f50 : 0xffffff80005e16aa
0xffffff80de363fb0 : 0xffffff80002ce9c3
BSD process name corresponding to current thread: fsck_hfs
Boot args: -x
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 51576537420
last loaded kext at 3090633002: com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9 (addr 0xffffff7f80e7e000, size 40960)
loaded kexts:
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.driver.XsanFilter 404
com.apple.BootCache 34
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AirPort.Atheros40 600.72.2
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.security.quarantine 2.1
com.apple.nke.applicationfirewall 4.0.39
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 7
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB 2.0 Hub [MTT], 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0xfa130000 / 5
USB Device: ICEMOUSE2 USB Optical Mouse, 0x2222, 0x3114, 0xfa133000 / 9
USB Device: Macally ICEKEY Keyboard, 0x2222, 0x0014, 0xfa132000 / 10
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: DTZ-2100, 0x056a (WACOM Co., Ltd.), 0x003f, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3Another report, upon trying to restart in safe mode (please help!):
Interval Since Last Panic Report: 712 sec
Panics Since Last Report: 4
Anonymous UUID: 270CC900-4997-818F-856D-36400CE38834
Tue Aug 27 20:15:10 2013
panic(cpu 3 caller 0xffffff80002b8655): Kernel trap at 0xffffff80002884f2, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00007fc00c060000, CR3: 0x000000005929a061, CR4: 0x00000000000606e0
RAX: 0xff7fff800404c160, RBX: 0x000000000000004f, RCX: 0xffffff80008be150, RDX: 0x000000000000004f
RSP: 0xffffff80e735b5f0, RBP: 0xffffff80e735b610, RSI: 0xffffff80051d9200, RDI: 0xffffff80008be150
R8: 0xffffff80051e21b8, R9: 0xffffff8004872b28, R10: 0xffffff80008bdc60, R11: 0x0000000000000000
R12: 0x0000000040000800, R13: 0xffffff800c90b340, R14: 0x0000000000000030, R15: 0xffffff8004872b28
RFL: 0x0000000000010206, RIP: 0xffffff80002884f2, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fc00c060000, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff80e735b290 : 0xffffff800021d626
0xffffff80e735b300 : 0xffffff80002b8655
0xffffff80e735b4d0 : 0xffffff80002ce17d
0xffffff80e735b4f0 : 0xffffff80002884f2
0xffffff80e735b610 : 0xffffff8000288f05
0xffffff80e735b640 : 0xffffff8000263002
0xffffff80e735b7d0 : 0xffffff80002b8259
0xffffff80e735b9a0 : 0xffffff80002ce17d
0xffffff80e735b9c0 : 0xffffff80002b2409
0xffffff80e735bb40 : 0xffffff80002b0aab
0xffffff80e735bb90 : 0xffffff800056911e
0xffffff80e735bbd0 : 0xffffff80002e8531
0xffffff80e735bc30 : 0xffffff800032823a
0xffffff80e735bd20 : 0xffffff80004faa0f
0xffffff80e735bdb0 : 0xffffff8000311bcd
0xffffff80e735be00 : 0xffffff8000307ba9
0xffffff80e735be50 : 0xffffff800057693e
0xffffff80e735bef0 : 0xffffff8000576762
0xffffff80e735bf50 : 0xffffff80005e16aa
0xffffff80e735bfb0 : 0xffffff80002ce9c3
BSD process name corresponding to current thread: com.apple.dock.e
Boot args: -x
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 122148671109
last loaded kext at 83273010483: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f812e4000, size 28672)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.87
com.apple.kext.AMDFramebuffer 8.1.2
com.apple.driver.AppleMuxControl 3.4.5
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.2
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.filesystems.autofs 3.0
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.driver.XsanFilter 404
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.BootCache 34
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AirPort.Atheros40 600.72.2
com.apple.driver.AppleUSBHub 5.5.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.security.quarantine 2.1
com.apple.nke.applicationfirewall 4.0.39
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.kext.AMD6000Controller 8.1.2
com.apple.kext.AMDSupport 8.1.2
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.kext.triggers 1.0
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 7
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: DTZ-2100, 0x056a (WACOM Co., Ltd.), 0x003f, 0xfd140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB 2.0 Hub [MTT], 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0xfa130000 / 5
USB Device: ICEMOUSE2 USB Optical Mouse, 0x2222, 0x3114, 0xfa133000 / 8
USB Device: Macally ICEKEY Keyboard, 0x2222, 0x0014, 0xfa132000 / 7
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6 -
Troubleshooting help needed: My iMac keeps crashing and restarting with a notice: "Spinlock application timed out" What can I do?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.
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