Imac crashes on restart
Hello, can anyone please help me undestand why my imac keeps crashing on restart and need to be started in safe mode.
Any help is appreciated.
Regards
Rodrigo
Interval Since Last Panic Report: 910909 sec
Panics Since Last Report: 2
Anonymous UUID: C4D29023-749D-4A4B-89E0-5B3CFE584EB4
Sun Oct 27 16:40:55 2013
panic(cpu 3 caller 0xffffff80005418bf): "Process 1 exec of /sbin/launchd failed, errno 2"@/SourceCache/xnu/xnu-1699.32.7/bsd/kern/kern_exec.c:3546
Backtrace (CPU 3), Frame : Return Address
0xffffff8158653e00 : 0xffffff8000220792
0xffffff8158653e80 : 0xffffff80005418bf
0xffffff8158653ee0 : 0xffffff8000527730
0xffffff8158653f10 : 0xffffff8000553779
0xffffff8158653f50 : 0xffffff800021e143
0xffffff8158653f90 : 0xffffff80002c3d3a
0xffffff8158653fb0 : 0xffffff80002da52c
BSD process name corresponding to current thread: init
Boot args: config="\OS X Install Data\com.apple.Boot"
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 1602919770
last loaded kext at 1248483100: com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5 (addr 0xffffff7f81b1a000, size 40960)
loaded kexts:
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AirPort.Atheros40 505.67.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBUHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 3.1 GHz, 12 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034312E4130304C4620
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034312E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
I suggest you install a clean copy of 10.8.5 on an external drive and try to boot from it. If you can't, see below.
iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program
Similar Messages
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My late 2012 iMac 3.4Ghz i7 running 10.9.5 crashed on me last night while working in Safari (on the USPS site). After restarting the machine now randomly crashes and restarts. When I leave the machine after a few hours I always find it on the login window. I login and I get the message that the machine crashed and restarted. I booted to my recovery partition and did a repair disk and repaired permissions, but it's still happening. Can anyone help before I call AppleCare? Thanks!!!
Here's the details:
Anonymous UUID: 2FE09FBA-7009-8CCB-0996-C312A9586E92
Mon Nov 3 08:18:03 2014
Panic(CPU 3): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff80036ca528, spinlock owner: 0xffffff8061d6b8a0, current_thread: 0xffffff8061d6b8a0, spinlock_owner_cpu: 0x3
RAX: 0x000000003d9ece97, RBX: 0xffffff80403c8000, RCX: 0x0000000000000004, RDX: 0x0000000000000c1f
RSP: 0xffffff83ddb93cb0, RBP: 0xffffff83ddb93ce0, RSI: 0x00000c3ed87c9202, RDI: 0xffffff83a0c53148
R8: 0x0000000000000001, R9: 0xffffff8003601910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x0000000000000001, R13: 0xffffff8040868c00, R14: 0xffffff83a0c53148, R15: 0xffffff80036ca4e8
RFL: 0x0000000000000002, RIP: 0xffffff7f850b2dad, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 3), Frame : Return Address
0xffffff83a0c9ff50 : 0xffffff80030e24e1
0xffffff83a0c9ff80 : 0xffffff80030db9ff
0xffffff83a0c9ffd0 : 0xffffff80030f3b39
0xffffff83ddb93ce0 : 0xffffff80030e3b28
0xffffff83ddb93d00 : 0xffffff800303412e
0xffffff83ddb93d40 : 0xffffff8003033ae7
0xffffff83ddb93d60 : 0xffffff800304f5b6
0xffffff83ddb93db0 : 0xffffff80030d60ef
0xffffff83ddb93df0 : 0xffffff80030d1cf6
0xffffff83ddb93e10 : 0xffffff7f83a061d7
0xffffff83ddb93e90 : 0xffffff7f83a0730e
0xffffff83ddb93f10 : 0xffffff800343569e
0xffffff83ddb93f50 : 0xffffff8003440c63
0xffffff83ddb93fb0 : 0xffffff80030f4176
Kernel Extensions in backtrace:
com.apple.kec.pthread(1.0)[882075E6-12C4-3225-8750-928715183739]@0xffffff7f83a0 2000->0xffffff7f83a0cfff
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(217.92.1)[1A9E8072-CBF3-39C2-8514 -B8176259D3D7]@0xffffff7f850af000->0xffffff7f850d9fff
BSD process name corresponding to current thread: AvidAppManHelper
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000002e00000
Kernel text base: 0xffffff8003000000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 3911579402937
last loaded kext at 98538555441: com.apple.filesystems.exfat 1.4 (addr 0xffffff7f854b3000, size 61440)
last unloaded kext at 364426729608: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f853be000, size 8192)
loaded kexts:
com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 1.4
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.splashtop.driver.SRXFrameBufferConnector 1.6
com.splashtop.driver.SRXDisplayCard 1.6
com.Cycling74.driver.Soundflower 1.6.6
com.logmein.driver.LogMeInSoundDriver 4.1.46f31
com.apple.filesystems.exfat 1.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.6
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.23
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.iokit.IOSurface 91.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380.70.2
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
panic(cpu 2 caller 0xffffff800303725e): "Spinlock acquisition timed out: lock=0xffffff80036ca528, lock owner thread=0xffffff8061d6b8a0, current_thread: 0xffffff804d4519e0, lock owner active on CPU 0x3, current owner: 0xffffff8061d6b8a0"@/SourceCache/xnu/xnu-2422.115.4/osfmk/i386/locks_i386.c:365
Backtrace (CPU 2), Frame : Return Address
0xffffff83a0c23d40 : 0xffffff8003022f79
0xffffff83a0c23dc0 : 0xffffff800303725e
0xffffff83a0c23df0 : 0xffffff800303062f
0xffffff83a0c23e40 : 0xffffff800304c130
0xffffff83a0c23f10 : 0xffffff80030cf969
0xffffff83a0c23f50 : 0xffffff80030e24b6
0xffffff83a0c23f80 : 0xffffff80030db9ff
0xffffff83a0c23fd0 : 0xffffff80030f3b39
BSD process name corresponding to current thread: mdworker
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 675MX, NVIDIA GeForce GTX 675MX, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
USB Device: P'9233 Desktop Drive
USB Device: My Passport 0730
USB Device: Hub
USB Device: USB 2.0 Hub [MTT]
USB Device: DYMO LabelWriter 450 DUO
USB Device: My Book
USB Device: External HDD
USB Device: My Passport 0740
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4
Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 3, 5.6I also ran an ETRECHECK here are the results
Problem description:
Frequent Kernel Panics
EtreCheck version: 2.0.11 (98)
Report generated November 9, 2014 at 10:05:18 PM PST
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Verified)
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 CPU: 4-core
32 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:7:49
Disk Information: ℹ️
APPLE HDD ST3000DM001 disk1 : (3 TB)
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / [Startup]: 3.11 TB (2.34 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
APPLE SSD SM128E disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / [Startup]: 3.11 TB (2.34 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
USB Information: ℹ️
LaCie P'9233 Desktop Drive 4 TB
S.M.A.R.T. Status: Verified
EFI (disk7s1) <not mounted> : 315 MB
LaCie Time Machine (disk7s2) /Volumes/LaCie Time Machine : 4.00 TB (1.34 TB free)
Western Digital My Passport 0730 1 TB
S.M.A.R.T. Status: Verified
PASSPORT 1TB (disk6s1) /Volumes/PASSPORT 1TB : 1.00 TB (144.15 GB free)
Western Digital My Passport 0740 1 TB
S.M.A.R.T. Status: Verified
PASSPORT 1TB BLUE (disk5s1) /Volumes/PASSPORT 1TB BLUE : 1.00 TB (457.66 GB free)
Western Digital My Book 1 TB
S.M.A.R.T. Status: Verified
EFI (disk4s1) <not mounted> : 210 MB
MY BOOK 1TB (disk4s2) /Volumes/MY BOOK 1TB : 999.86 GB (124.38 GB free)
Western Digital External HDD 500.11 GB
S.M.A.R.T. Status: Verified
500GB (disk3s1) /Volumes/500GB : 500.11 GB (195.52 GB free)
DYMO DYMO LabelWriter 450 DUO
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to FireWire Adapter
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) Support
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.TDIXController (2.0) Support
/Library/Extensions
[not loaded] com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.SafeNet.driver.Sentinel (7.5.2) Support
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[not loaded] com.digidesign.fwfamily.driver (8.0.4f1) Support
[not loaded] com.digidesign.iokit.DigiDal (8.0.1f1) Support
[not loaded] com.digidesign.iokit.DigiIO (8.0.1f1) Support
[not loaded] com.digidesign.mbox2.boot.driver (8.0.4f1) Support
[not loaded] com.digidesign.mbox2.driver (8.0.4f1) Support
[not loaded] com.dvdfab.kext.fabio (1) Support
[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.5) Support
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) Support
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
[loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
[not loaded] com.wdc.driver.1394HP (1.0.5) Support
[not loaded] com.wdc.driver.USBHP (1.0.1) Support
Startup Items: ℹ️
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.avid.ApplicationManager.plist Support
[running] com.avid.ApplicationManagerHelper.plist Support
[running] com.avid.backgroundservicesmanager.plist Support
[loaded] com.avid.dmfsupportsvc.plist Support
[loaded] com.avid.interplay.dmfservice.plist Support
[loaded] com.avid.interplay.editortranscode.plist Support
[loaded] com.avid.transcodeserviceworker.plist Support
[running] com.flipvideo.FlipShare.AutoRun.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.logmein.LMILaunchAgentFixer.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.avid.AMCUninstaller.plist Support
[loaded] com.avid.AvidUninstaller.plist Support
[invalid?] com.avid.interplay.editorbroker.plist Support
[invalid?] com.avid.interplay.editortranscodestatus.plist Support
[loaded] com.bombich.ccc.plist Support
[running] com.digidesign.fwfamily.helper.plist Support
[invalid?] com.dymo.pnpd.plist Support
[running] com.fitbit.galileod.plist Support
[running] com.flipvideo.FlipShareServer.launchd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
[invalid?] PACESupport.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Canon IJ Network Scanner Selector EX ApplicationHidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
EPPEX Plugin: Version: 3.0.5.0 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.730 Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
DYMO Safari Addin: Version: (null) - SDK 10.5 Support
QuickTime Plugin: Version: 7.7.3
LogMeInSafari64: Version: 1.0.730 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
GarminGpsControl: Version: 3.0.1.0 Release - SDK 10.4 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 Support
LogMeIn: Version: 1.0.730 Support
Google Earth Web Plug-in: Version: 6.0 Support
DYMO NPAPI Addin: Version: 1.0 - SDK 10.6 Support
Easy-WebPrint EX: Version: 1.0.0 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
OfficeLiveBrowserPlugin: Version: 12.2.8 Support
User Internet Plug-ins: ℹ️
Aspera Web 3.5.1.92531: Version: (null) - SDK 10.9 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
Add To Amazon Wish List
Save to Pocket
Reload Button
wrc
Evernote Web Clipper
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
Digidesign CoreAudio: Version: 7.4.1x27 Support
3rd Party Preference Panes: ℹ️
DigidesignMbox2 Support
Digidesign Mbox 2 Pro Support
Flash Player Support
Java Support
MacFUSE Support
MediaLink Support
Perian Support
REDcode Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Destinations:
LaCie Time Machine [Local]
Total size: 4.00 TB
Total number of backups: 85
Oldest backup: 2013-10-23 10:06:11 +0000
Last backup: 2014-11-10 05:50:53 +0000
Size of backup disk: Excellent
Backup size 4.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% Safari
1% AvidAppManHelper
0% mdworker
0% hidd
Top Processes by Memory: ℹ️
282 MB AvidAppManHelper
241 MB com.apple.IconServicesAgent
241 MB Safari
172 MB mds_stores
137 MB WindowServer
Virtual Memory Information: ℹ️
28.71 GB Free RAM
2.96 GB Active RAM
836 MB Inactive RAM
1.85 GB Wired RAM
645 MB Page-ins
0 B Page-outs -
IMac crashing and restarting randomly
Starting this morning my iMac has started randomly crashing and restarting on its own. This has happened 3-4 times today. It seems to happen when the computer is going to sleep or waking up or something around sleep. I have no idea how to even begin troubleshooting this issue. Where do I start?
I checked the system.log and see this message repeated over and over again:
discoveryd[52]: Basic Sockets Couldn't set IP_BOUND_IF on socket fd[81] scopeID[4] errno[22] result[-1]
I also see a lot of:
networkd[144]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache
and:
configd[26]: network changed: v4(en0:10.0.1.11, en1) v6(en1!:2601:9:4780:757:8a63:dfff:fec6:68f9) DNS Proxy SMB
and:
kernel[0]: IOThunderboltSwitch<0xffffff805bd57e00>(0x1)::listenerCallback - Thunderbolt HPD packet for route = 0x1 port = 11 unplug = 0 -
IMac crashes on restart during update to OS X 10.8.5
I updated my 27" iMac (late 2012) to OS X 10.8.5 from 10.8.4 and during the restart the system crashes with a "Panic.. Kernel trap" message. Here's a screen shot:
I managed to start the system holding down CMD-R and chose Restore from Backup to restore the system as it was before the update.
Is there any way to update to 10.8.5 without it crashing? Any tips appreciated.I suggest you install a clean copy of 10.8.5 on an external drive and try to boot from it. If you can't, see below.
iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program -
IMac crashes when opening jpegs
Im working on a project in InDesign CS6 (Adobe). I've exported a few jpegs via that software. When finder tries showing me a preview of the jpeg or if I try to open it in any way my iMac crashes and restarts. It's driving me nuts. I've tried resetting permissions, using time machine, and removing some anti virus software I was using. Nothing has helped. However, I am able to open the jpegs on my macbook air. I'm getting to do clean reinstall however that scares the **** out of me. Please help Here's the crash report.
Anonymous UUID: 2B62A5F5-428B-9C83-EE97-4872A67B0DF2
Fri Apr 10 18:27:24 2015
*** Panic Report ***
panic(cpu 1 caller 0xffffff801b617cc2): Kernel trap at 0x0000000000000000, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000060786d033, CR4: 0x00000000001627e0
RAX: 0xffffff805ffb2600, RBX: 0xffffff804b24c000, RCX: 0x0000000001000000, RDX: 0xffffff804b04e8b0
RSP: 0xffffff82e609ba58, RBP: 0xffffff82e609ba80, RSI: 0x00000000001d006f, RDI: 0xffffff805ffb2500
R8: 0x000000000000003b, R9: 0x0000000000000000, R10: 0xffffff805e5815fc, R11: 0x0000000000000002
R12: 0xffffff804b24c000, R13: 0xffffff8053d20000, R14: 0x0000000000000000, R15: 0xffffff805ffb2500
RFL: 0x0000000000010246, RIP: 0x0000000000000000, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff82e609b700 : 0xffffff801b52bda1
0xffffff82e609b780 : 0xffffff801b617cc2
0xffffff82e609b940 : 0xffffff801b634b73
0xffffff82e609b960 : 0x0
0xffffff82e609ba80 : 0xffffff7f9d5aafab
0xffffff82e609bad0 : 0xffffff7f9d5af619
0xffffff82e609bb20 : 0xffffff7f9d5b0350
0xffffff82e609bb60 : 0xffffff801bb017cf
0xffffff82e609bbc0 : 0xffffff801baff0c3
0xffffff82e609bd00 : 0xffffff801b5e21e7
0xffffff82e609be10 : 0xffffff801b53000c
0xffffff82e609be40 : 0xffffff801b5149f3
0xffffff82e609be90 : 0xffffff801b52531d
0xffffff82e609bf10 : 0xffffff801b6031ea
0xffffff82e609bfb0 : 0xffffff801b635396
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A 3]@0xffffff7f9d593000->0xffffff7f9d601fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f9bc47000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9c1a7000
BSD process name corresponding to current thread: Preview
Mac OS version:
14D131
Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x000000001b200000
Kernel text base: 0xffffff801b400000
__HIB text base: 0xffffff801b300000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 634836714373
last loaded kext at 182849432838: com.apple.filesystems.smbfs 3.0.1 (addr 0xffffff7f9c104000, size 393216)
last unloaded kext at 522424676062: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9c647000, size 61440)
loaded kexts:
com.eset.kext.esets_kac 600.01.40f01
com.paragon-software.filesystems.ntfs 82
com.eset.kext.esets_pfw 600.01.40f01
com.logmein.driver.LogMeInSoundDriver 4.1.48f99
org.virtualbox.kext.VBoxUSB 4.1.8
org.virtualbox.kext.VBoxDrv 4.1.8
com.apple.filesystems.smbfs 3.0.1
com.apple.filesystems.udf 2.5
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleMikeyDriver 272.18
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelHD5000Graphics 10.0.6
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.GeForce 10.0.2
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelFramebufferAzul 10.0.6
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.iokit.IOUSBAttachedSCSI 1.1.1
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.driver.AppleUSBODD 3.5.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.3.4f4
com.apple.driver.AppleMultitouchDriver 263.9.1
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97.4
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBAudio 295.23
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.driver.AppleUSBHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac14,2, BootROM IM142.0118.B09, 4 processors, Intel Core i5, 3.4 GHz, 24 GB, SMC 2.15f7
Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD WD10EZES-40UFAA0, 1 TB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: BUP Slim SL
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: iPad
USB Device: USB 2.0 Hub [MTT]
USB Device: Yeti Stereo Microphone
USB Device: FreeAgent GoFlex
USB Device: Apple USB SuperDrive
Thunderbolt Bus: iMac, Apple Inc., 23.10Most likely culprit is one of these:
com.eset.kext.esets_kac 600.01.40f01
com.paragon-software.filesystems.ntfs 82 c
om.eset.kext.esets_pfw 600.01.40f01
com.logmein.driver.LogMeInSoundDriver 4.1.48f99
org.virtualbox.kext.VBoxUSB 4.1.8
org.virtualbox.kext.VBoxDrv 4.1.8
Boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall those items and reboot. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See
OS X About kernel panics,
Computer spontaneously restarts,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.3), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
Troubleshooting help needed: My iMac keeps crashing and restarting with a notice: "Spinlock application timed out" What can I do?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports. -
I have no idea whether there is a causal relationship but since moving to Lion and iCloud, my iMac has become so unresponsive that I wind up having to crash and restart most of the time. This is true regardless of the app I am using at the time.
The specs of this iMac are:
iMac 27 inch, late 2009 model with a 3.0 GHz Intel Core 2 Duo with 4 Gig 1067 Mhz DDR3, using OSX Lion 10.7.4 (11E53)
I have Mackeeper installed and according to the scans I have run, everything is fine. No virus, no junk files . . . no problems at all . . .
Except that for all practical purposes, my computer isn't working.
I am nearly totally deaf and live in an isolated, rural area of NW Missouri and this computer is what I mainly rely on to contact friends, relatives and business associtates!
Any and all suggestions will be greatly appreciated!First, back up all data immediately, as your boot drive may be failing.
If you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
If iCloud is enabled, disable it.
Disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting. -
My imac OS 10.8.4 keeps crashing and restarting "due to problem"
My imac running OS X 10.8.4, with the group update installed keeps crashing and restarting itself at various intervals and running different software each time. This last time, I tried to double check the 10.8.4 group update was installed, ran it and the install seemed to complete, but then upon restart, I still got the "your computer was restarted due to a problem" message. I also got this message when I restarted in safe mode - and I selected the restart from the apple menu.
Here is the latest Problem Report, below. Please let me know what additional information might be helpful to help figure this out. It's making it impossible to get any work done.
Interval Since Last Panic Report: 105 sec
Panics Since Last Report: 2
Anonymous UUID: 270CC900-4997-818F-856D-36400CE38834
Tue Aug 27 19:58:01 2013
panic(cpu 3 caller 0xffffff80002b8655): Kernel trap at 0xffffff8000287cc1, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000102c100b0, CR3: 0x00000000082b5004, CR4: 0x00000000000606e0
RAX: 0xff7fff8008980dc0, RBX: 0xffffff80042d9d58, RCX: 0x00000000000105d6, RDX: 0x0000000000029417
RSP: 0xffffff80de363bf0, RBP: 0xffffff80de363c10, RSI: 0x000000002540be40, RDI: 0xffffff80037802e8
R8: 0xfffffffffffff000, R9: 0xffffff80088dddf8, R10: 0x0000000123470000, R11: 0x00000000ffffff00
R12: 0x00000000000105d6, R13: 0xffffff80042d3110, R14: 0xffffff80037802e8, R15: 0xffffff8002f78000
RFL: 0x0000000000010246, RIP: 0xffffff8000287cc1, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000102c100b0, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff80de363890 : 0xffffff800021d626
0xffffff80de363900 : 0xffffff80002b8655
0xffffff80de363ad0 : 0xffffff80002ce17d
0xffffff80de363af0 : 0xffffff8000287cc1
0xffffff80de363c10 : 0xffffff80002893a8
0xffffff80de363c30 : 0xffffff80002894e8
0xffffff80de363c70 : 0xffffff80002774d5
0xffffff80de363cd0 : 0xffffff800027c637
0xffffff80de363d00 : 0xffffff8000276524
0xffffff80de363d30 : 0xffffff80002759b0
0xffffff80de363d70 : 0xffffff800026737c
0xffffff80de363e60 : 0xffffff800026b0e0
0xffffff80de363e90 : 0xffffff8000235d03
0xffffff80de363ed0 : 0xffffff80005566d7
0xffffff80de363f40 : 0xffffff8000556479
0xffffff80de363f50 : 0xffffff80005e16aa
0xffffff80de363fb0 : 0xffffff80002ce9c3
BSD process name corresponding to current thread: fsck_hfs
Boot args: -x
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 51576537420
last loaded kext at 3090633002: com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9 (addr 0xffffff7f80e7e000, size 40960)
loaded kexts:
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.driver.XsanFilter 404
com.apple.BootCache 34
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AirPort.Atheros40 600.72.2
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.security.quarantine 2.1
com.apple.nke.applicationfirewall 4.0.39
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 7
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB 2.0 Hub [MTT], 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0xfa130000 / 5
USB Device: ICEMOUSE2 USB Optical Mouse, 0x2222, 0x3114, 0xfa133000 / 9
USB Device: Macally ICEKEY Keyboard, 0x2222, 0x0014, 0xfa132000 / 10
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: DTZ-2100, 0x056a (WACOM Co., Ltd.), 0x003f, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3Another report, upon trying to restart in safe mode (please help!):
Interval Since Last Panic Report: 712 sec
Panics Since Last Report: 4
Anonymous UUID: 270CC900-4997-818F-856D-36400CE38834
Tue Aug 27 20:15:10 2013
panic(cpu 3 caller 0xffffff80002b8655): Kernel trap at 0xffffff80002884f2, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00007fc00c060000, CR3: 0x000000005929a061, CR4: 0x00000000000606e0
RAX: 0xff7fff800404c160, RBX: 0x000000000000004f, RCX: 0xffffff80008be150, RDX: 0x000000000000004f
RSP: 0xffffff80e735b5f0, RBP: 0xffffff80e735b610, RSI: 0xffffff80051d9200, RDI: 0xffffff80008be150
R8: 0xffffff80051e21b8, R9: 0xffffff8004872b28, R10: 0xffffff80008bdc60, R11: 0x0000000000000000
R12: 0x0000000040000800, R13: 0xffffff800c90b340, R14: 0x0000000000000030, R15: 0xffffff8004872b28
RFL: 0x0000000000010206, RIP: 0xffffff80002884f2, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fc00c060000, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff80e735b290 : 0xffffff800021d626
0xffffff80e735b300 : 0xffffff80002b8655
0xffffff80e735b4d0 : 0xffffff80002ce17d
0xffffff80e735b4f0 : 0xffffff80002884f2
0xffffff80e735b610 : 0xffffff8000288f05
0xffffff80e735b640 : 0xffffff8000263002
0xffffff80e735b7d0 : 0xffffff80002b8259
0xffffff80e735b9a0 : 0xffffff80002ce17d
0xffffff80e735b9c0 : 0xffffff80002b2409
0xffffff80e735bb40 : 0xffffff80002b0aab
0xffffff80e735bb90 : 0xffffff800056911e
0xffffff80e735bbd0 : 0xffffff80002e8531
0xffffff80e735bc30 : 0xffffff800032823a
0xffffff80e735bd20 : 0xffffff80004faa0f
0xffffff80e735bdb0 : 0xffffff8000311bcd
0xffffff80e735be00 : 0xffffff8000307ba9
0xffffff80e735be50 : 0xffffff800057693e
0xffffff80e735bef0 : 0xffffff8000576762
0xffffff80e735bf50 : 0xffffff80005e16aa
0xffffff80e735bfb0 : 0xffffff80002ce9c3
BSD process name corresponding to current thread: com.apple.dock.e
Boot args: -x
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 122148671109
last loaded kext at 83273010483: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f812e4000, size 28672)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.87
com.apple.kext.AMDFramebuffer 8.1.2
com.apple.driver.AppleMuxControl 3.4.5
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.2
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.filesystems.autofs 3.0
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.driver.XsanFilter 404
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.BootCache 34
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AirPort.Atheros40 600.72.2
com.apple.driver.AppleUSBHub 5.5.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.security.quarantine 2.1
com.apple.nke.applicationfirewall 4.0.39
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.kext.AMD6000Controller 8.1.2
com.apple.kext.AMDSupport 8.1.2
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.kext.triggers 1.0
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 7
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: DTZ-2100, 0x056a (WACOM Co., Ltd.), 0x003f, 0xfd140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB 2.0 Hub [MTT], 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0xfa130000 / 5
USB Device: ICEMOUSE2 USB Optical Mouse, 0x2222, 0x3114, 0xfa133000 / 8
USB Device: Macally ICEKEY Keyboard, 0x2222, 0x0014, 0xfa132000 / 7
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6 -
Imac late 2013 crashes and restarts.
hello
I received my new imac there 2 days and it is completely unstable.
it crashes and restarts.
I tried with 16GB and 8GB with original but nothing changes.
have this kind of problems?
thanks
configuration:
IMac 27 "late 2013
Processor: 3.5 Ghz
crucial memory 32 GB
Fri Nov 8 12:46:00 2013
panic(cpu 0 caller 0xffffff8003edc19e): Kernel trap at 0xffffff83946ebcc0, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff83946ebcc0, CR3: 0x0000000006ad6000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80441f49a8, RCX: 0x0000000000042933, RDX: 0xffffff80441d1370
RSP: 0xffffff83946ebca8, RBP: 0xffffff80442021a8, RSI: 0xffffff80441d1008, RDI: 0xffffff804415a008
R8: 0x00000000000057e8, R9: 0xffffff83946ebc3c, R10: 0xffffff83946ebe20, R11: 0xffffff7f84bda516
R12: 0xffffff83946ebd1c, R13: 0xffffff80441f49a8, R14: 0xffffff83946ebd14, R15: 0xffffff80441d1008
RFL: 0x0000000000010292, RIP: 0xffffff83946ebcc0, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff83946ebcc0, Error code: 0x0000000000000011, Fault CPU: 0x0 Kernel NX fault
Backtrace (CPU 0), Frame : Return Address
0xffffff83946eb930 : 0xffffff8003e22f69
0xffffff83946eb9b0 : 0xffffff8003edc19e
0xffffff83946ebb80 : 0xffffff8003ef3606
0xffffff83946ebba0 : 0xffffff83946ebcc0
0xffffff80442021a8 : 0x8000000
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0x100000000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000003c00000
Kernel text base: 0xffffff8003e00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 25623295729719
last loaded kext at 19452793773068: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f8644e000, size 348160)
last unloaded kext at 14467405141563: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f86430000, size 16384)
loaded kexts:
at.obdev.nke.LittleSnitch 4052
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.GeForce 8.1.8
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleIntelHD5000Graphics 8.1.8
com.apple.driver.AppleIntelFramebufferAzul 8.1.8
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4360 800.21.45
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleUSBAudio 2.9.3f17
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1Looks like this is a hardware issue.
No word yet if it's Apple or Crucial's fault.
http://forum.crucial.com/t5/Apple-Mac-Memory/Late-2013-iMac-randomly-restarts-it self-once-a-day/td-p/136875/highlight/false/page/4 -
Please help, my iMac crashed when i open safari and my screen was blinking, then blackout and force to restart. Why is this happening? This is the crash report from my iMac.
Anonymous UUID: 0CC51978-99A7-1665-7EFF-A04BF2E05D6E
Sun Aug 3 20:45:04 2014
panic(cpu 0 caller 0xffffff80100dc24e): Kernel trap at 0xffffff801005248e, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00007fff73cf3638, CR3: 0x000000000952f04e, CR4: 0x00000000000606e0
RAX: 0xffb9b9b9ffbbbbbb, RBX: 0xffffff801c66d3c0, RCX: 0x0000000000000030, RDX: 0xffffff801c66d418
RSP: 0xffffff80abb23c80, RBP: 0xffffff80abb23cd0, RSI: 0x0000000000000001, RDI: 0xffffff801c66d3c0
R8: 0x0000000000000001, R9: 0xffffff8010601910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x0000000000000000, R13: 0xffffff801cff60d8, R14: 0xffffff801c9fefd8, R15: 0x0000000000000000
RFL: 0x0000000000010287, RIP: 0xffffff801005248e, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fff73cf3638, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff8084698c50 : 0xffffff8010022f79
0xffffff8084698cd0 : 0xffffff80100dc24e
0xffffff8084698ea0 : 0xffffff80100f3746
0xffffff8084698ec0 : 0xffffff801005248e
0xffffff80abb23cd0 : 0xffffff8010051dc9
0xffffff80abb23dd0 : 0xffffff7f909ef726
0xffffff80abb23e50 : 0xffffff7f909ef15c
0xffffff80abb23ed0 : 0xffffff7f909eee0b
0xffffff80abb23f20 : 0xffffff80104353b5
0xffffff80abb23f50 : 0xffffff8010440a33
0xffffff80abb23fb0 : 0xffffff80100f3f46
Kernel Extensions in backtrace:
com.apple.kec.pthread(1.0)[882075E6-12C4-3225-8750-928715183739]@0xffffff7f909e a000->0xffffff7f909f4fff
BSD process name corresponding to current thread: ReportCrash
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide: 0x000000000fe00000
Kernel text base: 0xffffff8010000000
System model name: iMac12,2 (Mac-942B59F58194171B)Both Memory Clean and Clean My Mac could have cause the damage which triggered the kp.
I would back up your Mac, erase and reinstall. Then Migrate your user data from the backup.
Uninstalling Tuxera is a troubleshooting process. You don't have to keep it uinstalled, just long enough to test to see if it is causing the problems.
However, if it doesn't happen regularly, it would be hard to determine if it was the cause. And, as I mentioned, I don't think it would be the cause. -
IMac Crashing; No Fixes Working/Getting a Chance to Work
Hi, this is my first time on these forums asking a question, so forgive me if I've categorised this wrong or something.
I use my iMac nearly everyday for browsing the Internet, word prossessing, digital drawing and playing Minecraft. So, personally, I don't think it is ever being put to degree of stress because I've been doing those same tasks on it for well over a year and it has run smoothly and given me no trouble. However, two days ago, I logged in and got a finder error message, which although I found odd, I simply okayed, not really taking a note of it as I in no way expected crashing issues to arise from it. The error code started with something like -108, which I now believe was the code -10810.
So I continued using the computer after I okayed the message, only to find that Skype (which automatically opens at login) quit unexpectedly. After clicking the "reopen" button on the report, the Skype icon bounced once, the blue light underneath appearing for a second. After this I noticed the finder report and clicked it's "reopen" button and thought it didn't work as the report was still there, but it was in fact a second report as every time I tired to open finder, I would receive a new report in mere mili-seconds. I tried other programs such as Safari and Minecraft and they all wouldn't open. Then I went to restart the computer when I noticed the Apple icon and toolbar missing. So I shut down the computer using the power button.
On reboot, things started going crazy. Booting took a while, when it loaded the desktop, it would fade to blue for a few seconds then fade back to the desktop. After a few minutes, the dark, transparent curtain moved down the screen and the message "You have to restart your computer" appeared.
I've tried numerous times to find out the problem/fix it but nothing seems to be working. Worse, the computer either crashes/freezes at login, crashes within seconds of reaching the desktop or works fine (with noticable odd things occurring [such as the screen going blue, desktop items disappearing and then reappearing] but if I try to run things that may help fix my problems (such as software update, reinstalling OS X) the computer crashes/freezes.
What I've tired so far:
The reset (I can't remember the name) where you detach the power cable and hold down the power button for five seconds, then reattach the cable and turn on the computer. No apparent effect.
Safe Mode:
Worked first time, however it crashed while on the desktop on second and third use, after which I haven't used it.
Single-User Mode for fsck:
fsck ran fine, reporting that it did alter something and I had hoped that this had fixed it, but as soon as I reached the desktop, the iMac crashed.
Software Update:
My Internet is bad enough as it is (less than 1MB/Sec, problem with living in a rural area and being on a contract until October) so I haven't been keeping up with some updates as it takes forever to download them. However, anytime I try to update now, the computer either crashes, won't open Software Update or freezes while it goes to install the updates.
Disk Utility:
Found nothing wrong.
Reinstalling Mac OSX: (Via holding down C at bootup and from the disk if I reach the desktop.)
Either the computer freezes on the Apple logo and spinning gear (which usually doesn't even appear whenever I booted up the iMac) when I hold down C, or it will freeze/crash as the computer tries to restart opening the utilities panel if I run the reinstall from the desktop.
Everytime I've tried to boot the computer today (day three) has resulted in the computer staying on the Apple logo and spinning gear. So without going any further, I decided to ask this to the community because nothing seems to be working, worse being the fact that I'm just on my holidays from University and I'm pretty much lost without the computer
As for the iMac's details I'm really not sure since I generally use the "About this Mac..." feature which I can't get to now. Although I think the only important bits is that it is running on OSX Snow Leopard 10.6.8 with no external hard drives.
I'd really appretiate any help, thanks
AletonumOne of the memory cards was indeed faulty, and the other completely fine
Thanks very much for all your help!
Although there is one little thing that I've noticed. The iMac works properly, but I tried to software update to see if that may help my Minecraft sound issue (as I still don't think only having 2GB instead of 4GB would cause such a problem) but the software update application won't work. Running the "Software Update" from the apple menu on the toolbar gains no response, nothing happens. If I run the software update from system preferences, the application icon appears for a second, then disappears (as in the blank app. icon, the blank canvas with the pencil, pen and ruler in the bottom right corner). It does this every time I try to run it. It did work when the computer was crashing, but this started when on one of the occasions I ran the app. while it was crashing. Since this occured during the crashes, and still occurs now, I'm wondering did something simlar happen minecraft, as it's sound disappeared during the crashes and is still gone now.
However, the computer is now working again without crashes, which is the main thing, thanks for helping me fix the issue
Edit: I would mark the topic as solved, but I'm unsure if this would lock the topic or something simlar, so I'd rather leave it open for any ideas regarding the software update and Minecraft issues I'm having -
2008 24" iMac crashing both SnowLeopard and Mavericks
My iMac crashes about 1-3 times a day, usually while scrolling (either via scroll wheel or using mouse), or switching tasks. Sometimes the screen goes blank (either solid grey or white, or horizontal grey or white stripes, or all black), or the screen presents the normal picture but the cursor disappears or doesn't move, or the cursor moves over a normal screen but no actions can be taken (force quit not available either by mouse or by keyboard). Often I have Mail or Safari open but not always. So I have to do a hard kill and then restart. Computer restarts normally and nothing seems damaged. Apps work as they should.
This problem occurred when I was running Snow Leopard, and has reoccurred after switching to Mavericks. I keep the OS updated to the latest version of each. My iMac has 4 GB RAM and 1 TB HD (3 partitions) currently with TimeCapsule Router (2TB HD), but I had the same problems under Snow Leopard when running 2 GB RAM and 320MB HD and Airport Base Station.
When I upgraded OS to Mavericks and HD to 1TB I did disk repair using Apple's tool as well as Drive Genius3, then did a backup, and then inserted new HD and installed Mavericks to a 700GB partition, and restored from backup. Then I used AppZapper to remove residual of all apps that would no longer run under Mavericks. Also tried disabling all Safari extensions. All to no avail.
Do anyone have any ideas? Is this related to older HW (Core 2 Duo) and newer OS?Create a new admin user account in Users & Groups preferences. If you have Automatic Login enabled, then disable it. Restart the computer and choose the new account for login.
Operate out of this new account for a day or so to see if the problems are resolved.
Transferring files from one User Account to another -
Finder crashes and restarts when Adobe PDF documents are accessed.
Recently I've been having problems with my Finder crashing (window closes and the dot under the Finder icon in the Dock goes out) and restarting (dot under the icon in the Dock comes back on). The problem occurs when I select an Adobe PDF document in the Finder. I use column view. If I click once on a document to see the Preview information in the next column, or if I double click to open the document, the crash and restart occurs. However, it doesn't happen for all Adobe PDF documents. If the icon next to the document name in the Finder shows the first page of the document, the problem does no occur. But if the document icon remains the Adobe logo, the problem occurs.
I'm running Os X 10.5.5 on one of the early iMacs. Other than regular Apple updates, the only software change I've made recently is to install Adobe Flash Player.Here's an update.
The problem seems to be confined to the Finder when Column view is selected. When List or Icon view is selected there is no crash and restart. When Cover Flow is selected the Finder crashes and restarts, but the pattern seems a bit odd. It crashes when some folders or subfolders are selected, but not others.
In Column view the problem occurs for some Adobe PDF documents where the document icon is the first page. It occurs for all PDF documents where the icon is the Adobe logo. -
IMac crashes since new keyboard and mouse arrived
Recently picked up the new wireless keyboard and mouse after my old set finally died and once I got them both working I started to experience constant system crashes including restart messeges and random software just quitting out without cause. The iMac worked fine before I got teh new kb&m, but I ahve never heard of new accessories causing a computer to freak out like this. The computer is currently running Tiger. Any ideas?
Suggest that you repost over in the Bluetooth Keyboard/Mouse Forums where the wireless folks hang out.
Also, since you have an Intel iMac, you may wish to cross-post over in the Using your Intel-based iMac Forums.
You should also indicate which version of Tiger you are using. -
Newly installed OSX 10.8 crashes on restart
I downloaded OS X 10.8 to my 2009 MacBook Pro but after it installs, the computer crashes on restart. I never get beyond the apple logo. Suggestions?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output andWi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.
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