IMac crashes when powering off external Thunderbolt drive

Hi,
I have an external LaCie d2 USB 3.0 drive that is connect to my iMac (27-inch, Mid 2011, 3,1 GHz Intel Core i5, 12 GB RAM) through Thunderbolt. Whenever I power off the drive by pushing the power button (yes I did verify: all partitions have been ejected correctly before in the Finder and verified in Disk Utility), the iMac crashes. It starts up again, displays a screen stating the computer was not shut down properly and then immediately restarts. After that it boots up fine.
This started occurring after having installed 10.10.2 Beta. I did file a report with Apple. As this was beta software I decided to completely reinstall the iMac from scratch (a complete fresh install, just imported my documents manually after) and everything was working fine again (10.10.1). Boom, after having updated 10.10.2 yesterday the problem is back.
I did manage to find a workaround: when I connect the drive through a UBS cable it works fine. Conclusion: this seems to be caused by a Thunderbolt related update in 10.10.2.
Question: is any one else with an external Thunderbolt drive experiencing this and has perhaps found a fix?
Thanks,
Kurt
Wed Jan 28 16:30:36 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff800341a46e): Kernel trap at 0xffffff80038e9774, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x00000000066ee000, CR4: 0x00000000000626e0
RAX: 0x0000000000070001, RBX: 0xffffff8036919c00, RCX: 0x8883c87675b70011, RDX: 0xffffff81541e9088
RSP: 0xffffff817bb0be90, RBP: 0xffffff817bb0be90, RSI: 0xffffff81541e9068, RDI: 0x0000000000000000
R8:  0x0000000000987482, R9:  0xffffff8003a95740, R10: 0x000017d7912af429, R11: 0x000017d790927fa7
R12: 0xffffff817bb0bf50, R13: 0xffffff7f85328044, R14: 0xffffff7f8533e978, R15: 0xffffff8003ad66c0
RFL: 0x0000000000010202, RIP: 0xffffff80038e9774, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff817bb0bb40 : 0xffffff800332fe41
0xffffff817bb0bbc0 : 0xffffff800341a46e
0xffffff817bb0bd80 : 0xffffff8003436683
0xffffff817bb0bda0 : 0xffffff80038e9774
0xffffff817bb0be90 : 0xffffff7f85328267
0xffffff817bb0beb0 : 0xffffff7f8532bad7
0xffffff817bb0bee0 : 0xffffff7f853281ed
0xffffff817bb0bf00 : 0xffffff80033624f9
0xffffff817bb0bfb0 : 0xffffff8003414dd7
      Kernel Extensions in backtrace:
         com.apple.driver.AppleAHCIPort(3.1)[93E1D2EC-50EE-3340-9676-0EA1E0B1AD45]@0xfff fff7f85324000->0xffffff7f8533efff
            dependency: com.apple.iokit.IOAHCIFamily(2.7.5)[DAF0353B-16D5-385A-A0F3-FD5CF3BA07F2]@0xfff fff7f84706000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f83b24000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide:     0x0000000003000000
Kernel text base: 0xffffff8003200000
__HIB  text base: 0xffffff8003100000
System model name: iMac12,2

Same issue:
- 4TB LaCie d2 Thunderbolt & USB3.0 drive (model # 9000303)
- iMac (27’’ mid-2011), Thunderbolt firmware version 25,1 and Port Micro firmware version 2.1.3 (as seen in System Information)
- OS X Yosemite 10.10.2
Unmounting LaCie d2 disk partitions is OK: the drive spins down and goes to sleep without problem. However when I take the power off (with the small switch at the rear of the unit), the iMac experiences a kernel panic.
This issue did not occur with Yosemite 10.10.1, and does not occur either with another LaCie drive (8TB LaCie 2big Thunderbolt drive, model # 9000246). So the issue is specific to OS X 10.10.2, and only certain models of drive(s).
We need a fix from Apple - the Operating System should be rock-solid in any circumstances.
Curiously, OS X does not write a kernel panic log with every occurrence. It’s only after the 3rd or 4th kernel panic that it would actually produce this log:
===============
Sat Jan 31 15:57:30 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff802241a46e): Kernel trap at 0xffffff80228e9774, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002565b000, CR4: 0x00000000000626e0
RAX: 0x0000000000070001, RBX: 0xffffff804e6e9000, RCX: 0xcb694f8798fc00ec, RDX: 0xffffff81e115d088
RSP: 0xffffff820d1f3e90, RBP: 0xffffff820d1f3e90, RSI: 0xffffff81e115d068, RDI: 0x0000000000000000
R8:  0x0000000000987939, R9:  0xffffff81e115d068, R10: 0x0000031b3cf5cc6a, R11: 0x0000031b3c5d5331
R12: 0xffffff820d1f3f50, R13: 0xffffff7fa4295044, R14: 0xffffff7fa42ab978, R15: 0xffffff8022ad66c0
RFL: 0x0000000000010202, RIP: 0xffffff80228e9774, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff820d1f3b40 : 0xffffff802232fe41
0xffffff820d1f3bc0 : 0xffffff802241a46e
0xffffff820d1f3d80 : 0xffffff8022436683
0xffffff820d1f3da0 : 0xffffff80228e9774
0xffffff820d1f3e90 : 0xffffff7fa4295267
0xffffff820d1f3eb0 : 0xffffff7fa4298ad7
0xffffff820d1f3ee0 : 0xffffff7fa42951ed
0xffffff820d1f3f00 : 0xffffff80223624f9
0xffffff820d1f3fb0 : 0xffffff8022414dd7
      Kernel Extensions in backtrace:
         com.apple.driver.AppleAHCIPort(3.1)[93E1D2EC-50EE-3340-9676-0EA1E0B1AD45]@0xfff fff7fa4291000->0xffffff7fa42abfff
            dependency: com.apple.iokit.IOAHCIFamily(2.7.5)[DAF0353B-16D5-385A-A0F3-FD5CF3BA07F2]@0xfff fff7fa365a000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7fa2b24000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide:     0x0000000022000000
Kernel text base: 0xffffff8022200000
__HIB  text base: 0xffffff8022100000
System model name: iMac12,2 (Mac-942B59F58194171B)

Similar Messages

  • Finder crashes when accessing my external hard drive

    I have a Seagate FreeAgent GoFlex 1TB external hard drive where I keep a lot of my extra data. Very recently, I can't pin-point exactly when, the hard drive has been causing Finder to crash, most of the time irreparably -- and by irreparably I mean it will crash and I'll try to relaunch it but it won't work, in fact it won't actually relaunch unless I then click the Finder icon (which had no dot under it), after which it will immediately launch into an "Application Not Responding" state.
    The reason I believe it is the external hard drive is because I have two computers, both of which have the same problems when doing stuff with the hard drive, and neither have problems when the hard drive isn't plugged in.
    Some weird things: I have been accessing an excel document on the drive and have been saving the document this entire time -- before I began to think that it was the hard drive causing these problems. It seems as though I could open that document and save it without any apparent problems. Same sort of thing when I used Ableton Live recently. I could access my sample library on the external drive through Live's browser and it would seem to work just fine. However, with Live, when I tried to save a project it would immediately crash Live (presumably because Live is trying to save via Finder or something?). I can't remember if Finder would subsequently crash or not, but I remember having terrible issues with Finder crashing around the times I would be using Live and trying to save.
    I tried doing a Repair Disk on the external through Disk Utility, but after it was showing only the stripey progress bar down at the bottom and only saying "Verifying and Reparing Disk," for a little while I stopped it and tried to quit Disk Utility, only to have Disk Utility crash and now Finder crash as well.
    Another couple of things to note. Finder is not able to copy something to or from the external, or move something from the external to the trash. It will be stuck at 0 percent progress and if I press the x it will say "Stopping" and never go away. However when I do that and then just unplug my external I immediatley get a "Disk removed improperly" dialog and Finder will work again right away.

    Interesting.  What avout your login items in your Accounts preferences?
    To save everybody downloading that stuff:
    ~/Library/LaunchAgents
    com.adobe.AAM.Updater-1.0.plist
    com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist
    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.F8FFDCC1-8936-45DE-BF21-BF3 C08DF0EF9.plist
    [email protected]
    com.divx.agent.postinstall.plist
    com.valvesoftware.steamclean.plist
    /Library/LaunchAgents
    com.adobe.AAM.Updater-1.0.plist
    com.google.keystone.agent.plist
    com.m-audio.fasttrackpro.helper.plist
    com.seagate.SeagateStorageGauge.plist
    /Library/LaunchDaemons
    com.adobe.SwitchBoard.plist
    com.google.keystone.daemon.plist
    waves.SoundGrid.RawEthernetHelperTool.plist
    com.apple.remotepairtool.plist
    com.microsoft.office.licensing.helper.plist
    /Library/StartupItems
    ProTec6
    kexts
    com.Cycling74.driver.Soundflower(1.5.2)
    com.maudio.usb.fasttrackpro.driver(1.8.1)
    Is the goflex a usb-attached enclosure?
    Remove maudio, specifically that com.maudio.usb.fasttrackpro.driver.  If you just move that out of /System/Library/Extensions (or if there is an installer) you need to reboot after adding/deleting kext's.
    If no software was installed by you then somehow that external got that com.seagate.SeagateStorageGauge.plist installed in your /Library/LaunchAgents.  If the maudio removal doesn't change anything then this segat launchagent is the next to go.

  • When adding an external hard drive, should you hook it up to your iMac or your Apple Extreme router?

    When adding an external hard drive, should you connect it directly to your iMac or to your Apple Extreme router?

    That depends on what you are using it for. The advantage of connecting it to the router is that you can share the drive over your home network and/or over the Internet. That can be convenient but drive access is performed at network speed - slower than when connected directly to the computer. If you need/want to share the drive, connect it to the router, otherwise connect it directly to the computer.

  • External Thunderbolt Drives Eject Randomly and Name Changes to Blank

    I Have two external thunderbolt drives connected to the trash can mac pro ... sometimes they eject randomly with one drive renaming itself to blank ...
    Anyone ?

    Aloha,
    It was a long week. Here is an update.
    Had the opportunity to go to the Apple Store yesterday and purchase new thunderbolt cables, and hooked everything up this morning.
    I disconnected the Seagate drive from the sled, and brushed the contacts.
    The Seagate hard drive did not boot on my iMac and Disk Utility could not see it. That said, when booted to my wife's iMac, Disk Utility could see the drive, but I could not verify or repair it. The data from my wife's iMac is attached.
    Also, I tried to run Data Rescue 4. It would not see the drive. I do have Disk Warrior, if that is a reasonable option to try.
    Additionally, the LaCie (now connected to my iMac with a new thunderbolt cable) has not yet been ejected. The computer has gone to sleep several times and I have awakened it.
    I very much appreciate your thoughts and time, And I look forward to your thoughts, To include any experience in getting the data off of the Seagate. It contains seven years worth of photographs, which I would hate to lose. I also got the message about redundant backups. There may be some of the backup in Crash Plan.
    Mahalo nui loa
    WRL

  • I have 2 MacBooks at home that back-up to a Time Capsule.  I'd like to buy an external Thunderbolt drive at work to have as an additional back-up. Will Time-Machine support autobackups to 2 different devices?

    I have 2 MacBooks (1 Air and 1 Pro) at home that back-up to a Time Capsule.  I'd like to buy an external Thunderbolt drive at work to have as an additional back-up (so that were there to be a fire/water damage/etc) I would not lose both the computer and the backup.
    Will Time-Machine support autobackups to 2 different devices?
    I'd like for it to be able to backup to an external Thunderbolt drive attached to my thunderbolt display when I dock the MacBook Air to it.
    Does anyone know if this will occur automatically, or if I will have to manually select backup disk?
    thanks

    Yes, with Mountain Lion you can do this, but I will leave the explanation to Apple Support Communities contributor Pondini:
    34. "Rotating" Time Machine backup disks

  • Can I create a OSX boot clone on an external thunderbolt drive and retain the original internal install as a bootable option for the rare times the MBP is mobile?

    Continuing my reaserch into the best upgrade options.
    I'm looking at thunderbolt storage.   But just just discovered that thunderbolt is apparently bootable...
    As the 2.5" sata HD in the MBP isnt the speediest thing in the world, I was wondering if people thought it was a good idea to clone my OSX install to a thunderbolt drive (currently contemplating a 4tb mirrored (2tb resultant vol) with a 250gb osx partition 250gb bootcamp partition and dividing the remaing space for time machine and win backup)
    the MBP mainly lives on the desk in the office and rarely is dis connected from its cluster of attachments.   But for when i do take it walk-about  can i leave the origional OSX install on the internal HD for mobile use?
    sorry for all the questions ( I feel like a noob again)
    also is there anyway to have two or more bootcamp drives? i'm not talking partitions within bootcamp but another complete bootcamp in its entirity....
    ta
    Stephen

    so once I've migrated bootcamp to the external thunderbolt drive I can use the space it occupyed on the internal HD for a partition for my home directory and all those other sharable assets...  point the internal and external copies of OSX at this and i't will remain current regardless of weather i'm connected to the external drives?
    That's the general idea but something's you need to be concerned about.
    1. I am not familiar with bootcamp so I do not know whether it can be run from an external drive.
    2. Before doing anything about moving your home directory make sure you backed up your original stuff on yet another disk.  Since you never attempted this before you could easily make a mistake and be hung out to dry if you cannot start over by reverting to the backup.  This is an important step not to be ignored.
    3. Contrary to what you read in the various web sites about moving your home directory, and there is plenty of them (google "move os x home directory"), I don't agree with the way they say to do the move, i.e, drag the home directory in the finder to the new location. 
    When I move the home directory I am always concerned about ownership and permissions info on the files which can be changed by simply moving the home dir in the finder.  So the safest way to protect against the is to use the terminal (in utilities) to create what's called a tar.gz (gz stand for gzip just another form of compression like zip is a form of compression) of your home dir and move tht tar.gz file to the new home dir location and then expand it.
    In terminal I would do the following (assume YOURACCOUNT is your current home directory):
    cd /Users
    tar czf  YOURACCOUNT.tar.gz YOURACCOUNT
    This will create the file YOURACCOUNT.tar.gz which you can now safely move to your new location.  Not only that you now have a backup copy of your current home dir in that compressed YOURACCOUNT.tar.gz file.
    Say you move YOURACCOUNT.tar.gz to a new drive called, NEWDRIVE.  Then in terminal,
    cd /Volumes/NEWDRIVE
    tar xzf YOURACCOUNT.tar.gz
    Now your YOURACCOUNT home directory is safely moved and all it's permissions and ownerships are persevered.  You still of course need to fix up the Accounts information to point to this new place as mentioned in those many articles on the topic.

  • Why my new iMac won't read my external hard drive?

    Why my new imac won't read my external hard drive??

    Liz,
    Sorry for not responding sooner, I support your position completely - as for the external drive I assumed that the individual was a previous mac user and knew about that (my mistake) at home I have a couple of external drives
    one drive is acknowledged regardless of format (mac/win) its a partitioned drive.... the other one - far as the mac is concerned does exist when i connect it.  I believe its a win only drive (will have to check the specs on it) but it works on the win-notebooks.
    so my point of reference was coming that perspective, with no additional posts I have to assume you had the correct answer.  have a great day.

  • Keypad & trackball remain illuminated when powered-off

    I've had the pearl for 18 months with no problems.  Suddenly the keypad & trackball will remain illuminated all the time, even when powered-off.  This rapidly drains the battery.  I've performed a hard and multiple soft resets and removed and cleaned the trackball-- no luck.  Everything works fine.  I appreciate any suggestions?

    Hi AlmightySi
    Welcome to Apple Discussions
    A Self-powered USB Hub or Computer Sleep, an iMac can sleep 24-7 for weeks without a problem.
    Dennis

  • I get the following error when formatting a external hard drive. Partition failed with the error:  POSIX reports: The operation couldn't be completed. Cannot allocate memory

    I get the following error when formatting a external hard drive.
    Partition failed with the error: 
    POSIX reports: The operation couldn’t be completed. Cannot allocate memory
    I have a Macbook pro 13" A1278. I purchased it around december 2010. I have a HHD 3.5" drive desktop select II 1.5TB. I purchased it around Febuary/March 2011 to use with my Macbook pro. I formatted it and moved all my files to there, I got it so my macbook's hard drive wouldn't brake and I lose everything on my macbook.
    Is there any fixes?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • My iMac stopped to recognize an external hard drive. What might be a reason?

    My iMac stopped to recognize an external hard drive. What might be a reason?

    Hi,
    This happens often because the processes that run over the MacOS, but the power was not enough to power your device. Actually this happens with external hard drives on any platform. Sometimes the USB port is not enough or even energizes permissions MacOS fumble.
    When your computer finishes starting up, choose Disk Utility from the Utilities window and select your external drive and click in First Aid tab and repair disk.
    Good Luck,
    Eduardo

  • Is it possible to open a program when connecting an external hard drive?

    Is it possible to open a program when connecting an external hard drive?
    I have a external hard drive with an iphoto library. I just want to connect my drive and automatically see iphoto open! Possible?
    I know there are some action scripts, am i right?

    Ok, here are the steps to take. Doing this involves generating two scripts, the first of which will have the system monitor the attachment of a hard drive, and the second which will conditionally open iPhoto. To make these and set them up, perform the following steps (it is a little involved, but will get you the result you want):
    Script 1: A launch agent to monitor attached hard drives
    1. Open the Terminal utility in the /Applications/Utilities/ folder. Then copy and paste the following command into it and press Enter, which will open up an editor program in the Terminal:
    pico ~/Library/LaunchAgents/iphotodrive.plist
    2. Now copy and paste the following text to the Terminal window in its entirety so it is all entered into the Terminal editor:
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
              <key>Label</key>
              <string>local.iPhotoDrive</string>
              <key>QueueDirectories</key>
              <array/>
              <key>WatchPaths</key>
              <array>
                        <string>/Volumes</string>
              </array>
              <key>ProgramArguments</key>
              <array>
                        <string>/Users/USERNAME/Library/iphotodrive.sh</string>
              </array>
    </dict>
    </plist>
    3. Use the arrow keys to navigate your cursor down to the place where it says /Users/USERNAME/Library..., and change the text of "USERNAME" to be the same name as your account home folder. For example, my login name in OS X is "tkessler" so my home folder is also "tkessler," so for me this is what should go in place of "USERNAME" in the text above.
    4. Now press Control-O to save the file, and then Control-X to exit the editor (use Control, and not the standard Command key here).
    Script 2: A shell script to open iPhoto when your drive is attached
    1. Type (or copy and paste) the following command in the same Terminal window to make the second script in the same editor:
    pico ~/Library/iphotodrive.sh
    2. Now copy and paste the following text into the Terminal editor:
    #/bin/bash
    if [ -d /Volumes/"IPHOTODRIVE" ]; then
            open -a iPhoto;
    fi
    3. Again use the arrow keys to navigate, and edit the text IPHOTODRIVE to be the exact name of the drive you would like to spur iPhoto to open. The name will be case-sensitive, and spaces are OK within the quotes.
    4. Again save this file by pressing Control-O, then press Control-X to quit the editor.
    5. Next ensure this new script can be run, so to do this now copy and paste the following command:
    chmod +x ~/Library/iphotodrive.sh
    Now to activate these scripts you can log out of your account and log back in, and they should work as expeted, and will launch iPhoto only when a drive named "IPHOTODRIVE" (or whatever you edited this entry to be) is attached to the system. This procedure will create two files at the following locations on your computer, so to undo it simply remove these two files followed by logging out and back in, and you should be good to go:
    /Users/USERNAME/Library/iphotodrive.sh
    /Users/USERNAME/Library/LaunchAgents/iphotodrive.plist
    If you run into any problems, then write back here and we can figure out if there are any nuance details to cover for your setup.

  • Imac crashes when i try to start itunes...all other programs are working fine....help !!!

    imac crashes when i try to start itunes.... have updated everything...still crashes...please help...

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    For this step, the title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
    Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
    If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Some private information, such as your name, may appear in the log. Anonymize before posting.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Step 2
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar.
    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.
    If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • Please help, my iMac crashed when i open safari and my screen was blinking, then blackout and force to restart.

    Please help, my iMac crashed when i open safari and my screen was blinking, then blackout and force to restart. Why is this happening? This is the crash report from my iMac.
    Anonymous UUID:       0CC51978-99A7-1665-7EFF-A04BF2E05D6E
    Sun Aug  3 20:45:04 2014
    panic(cpu 0 caller 0xffffff80100dc24e): Kernel trap at 0xffffff801005248e, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x00007fff73cf3638, CR3: 0x000000000952f04e, CR4: 0x00000000000606e0
    RAX: 0xffb9b9b9ffbbbbbb, RBX: 0xffffff801c66d3c0, RCX: 0x0000000000000030, RDX: 0xffffff801c66d418
    RSP: 0xffffff80abb23c80, RBP: 0xffffff80abb23cd0, RSI: 0x0000000000000001, RDI: 0xffffff801c66d3c0
    R8:  0x0000000000000001, R9:  0xffffff8010601910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
    R12: 0x0000000000000000, R13: 0xffffff801cff60d8, R14: 0xffffff801c9fefd8, R15: 0x0000000000000000
    RFL: 0x0000000000010287, RIP: 0xffffff801005248e, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x00007fff73cf3638, Error code: 0x0000000000000000, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff8084698c50 : 0xffffff8010022f79
    0xffffff8084698cd0 : 0xffffff80100dc24e
    0xffffff8084698ea0 : 0xffffff80100f3746
    0xffffff8084698ec0 : 0xffffff801005248e
    0xffffff80abb23cd0 : 0xffffff8010051dc9
    0xffffff80abb23dd0 : 0xffffff7f909ef726
    0xffffff80abb23e50 : 0xffffff7f909ef15c
    0xffffff80abb23ed0 : 0xffffff7f909eee0b
    0xffffff80abb23f20 : 0xffffff80104353b5
    0xffffff80abb23f50 : 0xffffff8010440a33
    0xffffff80abb23fb0 : 0xffffff80100f3f46
          Kernel Extensions in backtrace:
             com.apple.kec.pthread(1.0)[882075E6-12C4-3225-8750-928715183739]@0xffffff7f909e a000->0xffffff7f909f4fff
    BSD process name corresponding to current thread: ReportCrash
    Mac OS version:
    13E28
    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide:     0x000000000fe00000
    Kernel text base: 0xffffff8010000000
    System model name: iMac12,2 (Mac-942B59F58194171B)

    Both Memory Clean and Clean My Mac could have cause the damage which triggered the kp.
    I would back up your Mac, erase and reinstall. Then Migrate your user data from the backup.
    Uninstalling Tuxera is a troubleshooting process. You don't have to keep it uinstalled, just long enough to test to see if it is causing the problems.
    However, if it doesn't happen regularly, it would be hard to determine if it was the cause.  And, as I mentioned, I don't think it would be the cause.

  • Can a computer crash disable (break) an external hard drive?

    Can a computer crash disable (break) an external hard drive (FW800)?
    My mac pro started to see programs crash. First one, that wouldn't 'force quit', then a minute later a second. This had happened before last year, so i started quitting apps to restart. At the end, half of them i succeeded to quit and about 4 wouldn't quit. The finder was frozen/crashed, no dock or apple menu or any menu for that matter. The mouse moved. i could shortcut 'force quit' and 'return' on default OKs.
    So i powerbuttoned down. On rebooting, the volumes on the Mercury Elite* unit in question didn't mount. I looked for them with disk utility but nothing. So i then examined the unit. A soft clicking noise was emanating and the power adapter was HOT!
    The two drives are now in the mac pro internally and are working fine. But before i took them out, i tested the pins on the power adapter with a voltmeter, according to the schematic on the adapter itself and i got 5,5v on the one side and 13 odd v on the other. Apparently what's supposed to be coming out. (5v and 12v)
    Can a powerbutton shutdown shoot electricity through the FireWIre bus? Any ideas?
    http://eshop.macsales.com/item/Other%20World%20Computing/MEFW924AL2K/

    Can a computer crash disable (break) an external hard drive (FW800)?
    No, but it could damage files or the directory structure, so the drive wouldn't mount. Disk Utility should be able to fix it by erasing or partitioning, but you would lose the data on the drive.
    My mac pro started to see programs crash. First one, that wouldn't 'force quit', then a minute later a second. This had happened before last year, so i started quitting apps to restart. At the end, half of them i succeeded to quit and about 4 wouldn't quit. The finder was frozen/crashed, no dock or apple menu or any menu for that matter. The mouse moved. i could shortcut 'force quit' and 'return' on default OKs.
    You may have bad RAM, or other hardware problems. Have you run the extended Apple Hardware Tests. Boot from the install DVD while pressing "D". Try removing any non-Apple RAM modules.
    I tested the pins on the power adapter with a voltmeter, according to the schematic on the adapter itself and i got 5.5 V on the one side and 13 odd V on the other. Apparently what's supposed to be coming out. (5 V and 12 V)
    Some power supplies will put out more than the rated voltage if there is nothing attached, but 5.5 V and 13 V are not high enough to cause damage, anyway.
    Can a powerbutton shutdown shoot electricity through the FireWIre bus?
    No.

  • HT6114 Air and iMac crash when trying to upgrade to Mavericks from Lion.

    Air and iMac crash when trying to upgrade to Mavericks from Lion.

    Make sure your Macs can run Mavericks >  OS X Mavericks: System Requirements
    The v10.9.2 link you posted from is not an upgrade. It's an update for Mavericks only.

Maybe you are looking for

  • OracleBI Spreadsheet Add-in can only be in one Excel instance only?

    Hi everyone Is it true that we can have the add-in in one Excel instance only? (when I started my 2nd Excel, the OracleBI menu does not show up) djoni

  • Some Java 6 quirks (JTable and non-proportional fonts)

    Hi, I just downloaded JDK 6 to check how hard it will be to replace Java 5 on our project. I realized it won't be painless =/ So far, the problems I found were: 1. one of our JTables simply stopped showing its content. It's a two-column table, with p

  • Serial Number Error? - Photoshop CS6 Extended

    Ok, I bought my product from BestBuy, student edition, and I finally got my serial number from identit-e. Now it's telling me to retry over and over again, my internet connection is fine, or try again in 7 days to validate my SN otherwise my software

  • Trex cv04n

    I have installed trex 7.1 and did all the post installation activities. 1. We are on ECC 6.0 EHP7 2. Activated ERP_Enterprise search buisness package 3. Activated default_host/sap/es/cockpit in SICF 4. RFC link to TREX is also correct But unable to s

  • SoundBlaster Live! 24 and Vista - Deteriorating Sound Qual

    I've recently upgraded to Vista Business, and my system informs me that except for the drivers for an ancient scanner all is working properly. When playing music (using a Creative SB Li've 24bit card with the most recent driver installed), all starts