IMac Desktop no longer able to read scanned documents.

I think because of Apple's keychain, I am no longer able to read a document that I have scanned to my computer from my HP Printer/Copier/Scanner. HP is able to scan and I am able to save it to my files, however, when I try to open my document, I can only view lines and not my document or photo image.
Does anyone know how to remedy this problem? Please, Please! Thank you in advance.

The HP scans both the document or photo image to my computer.
I can view the image (both document or photo image) on my iMac computer in HP Scans.
When I try to save it to my computer file as PDF, Jpeg, etc, (I've tried all) it will be located in the correct Folder that I sent it to, however, when I open the saved file, the image is just lines.
There is an option to Add the Image to iPhoto Library. It does send it to iPhoto, however, when you want to view the image, it's just lines, as it is when I try to open the file from the Folder I mentioned above.
i get an error prompt when i want to save the PDF file: "An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only." I do not know where i can fix this.

Similar Messages

Imac is no longer able to open the Configuration file

Hi ,
I have an imac ( ilamp) 20' connected to ADSL, via Netopia Router which is connected to the Airport extreme connected to imac, for the PB Aluminum Tiger 10.4.5. we both can connect. PB can print via imac/printer.
The imac is no longer able to open the Configuration file, when i enter the pswd which is correct, i get the message "The Airport Admin. Utility was unable to read the configuration of the selected base station an error occurred while reading the configuration "
My Beau updated Airport to V5.7, this is the first time since the update I've tried to access the conf. file for the imac which i have done numerous times prior.
I have a new base station Ip address 254.128.0 in Airport Utility Admin, on the imac which does not reflect my network settings anywhere, and is not what it use to be, i think, it was one value different than the PB.Base station IP. I do not know how it changed neither one of us changed it.
I tried using the Airport Setup assistant (imac), I received this message:
"Appropriate Airport hardware was bot found on this computer,if you recently
Installed, an Airport card,please shut down your computer$ make sure the card is properly istalled."
The imac does not have a card, nor do i think it needs one.
I would like to be able to at least open the configuration file.
Thank you for reading my post.
Eme
Power PC G4 (3.3) iMac♥ Flat Panel 10.3.9 & 15 Alum.PowerBook Tiger Mac OS X (10.4.4)

Hi Kes, a star for the company !
I made an error on my first post I have a Netopia modem, Airport router.
And so it remains, i guess that there must be an easy answer somewhere
that I am missing that I/we should read, some direction to that would be helpful, and I would be very appreciative.
As I said the password had been set, and it is not an issue of that being forgotten, i wondered if it was changed back to "public" tried, not it.
particular because everytime the imac wakes one of the folders on ( no one else in office just me and boyfriend and it is his work folder he has a copy on the PB.( the folder on desk top has been clicked on, the one with sensitve info, i have backed the folder up and secure trashed it, just in case some security issue hacking has taken place, thats closing the barn door after the fact.
Good luck,w/ this Q.
regards Eme
Power PC G4 (3.3) iMac ♥ Flat Panel 10.3.9 & 15 Alum.PowerBook Tiger Mac OS X (10.4.5)

LightScribe SuperMulti DVD±R/RW with Double Layer Support is no longer able to read all lightscribe discs(Blank or Containing Data)

Hi,
The product Name of my computer is: HP Pavilion dv6-6093ex Entertainment
Notebook PC support
The number of my computer is : LM610EA#A2N.
Could anyone please at this splendid forum take some of their precious time
out to really reply my questions and solve my problems?
FIRST OF ALL:
My HP Pavilion Laptop is about 3 years old.
My
sister's Dell Inspiron laptop is 3 years old.
My HP laptop is well-cared, as opposed to my sister's Inspiron Dell laptop, which is always thrown in dust without caring at all. Also, its battery is always inserted even when it is fully charged while the laptop is plugged in to the main power supply.
However, my laptop is either used on only battery, or on plugin. Also, it is kept from the dust. But, I really found that the battery of the Dell laptop still lasts about three and half hours, and there is no problem cooling fan is not properly properly.
I only remember one thing differently done on my laptop battery which is I charged it fully, then I stored it without using it for about four months, then when I reused it, I found it got worse over time. I.e. first time of using it after storing,I found
it empty, then I charged it again fully, however, then it lasted about 2 hours, then 1 and half hours, next an hour, now it is only lasting about 20 minutes without performance. If there is high performance, then
the computer shuts down suddenly.
My problem is follows:::
First: Whenever I inserted any Containing Data OR Data CD/DVD-RLightScribe discs, I found that HP optical driver was
unable to read them. When clicking on the optical disc drive 'double-click' while disc was inserted, then I found that disc opened as this way(NOTE: With a CD/DVD player is grayed out)
I was told 'I suspect the culprit might be hardware and lightscribe dive might be
corrupt. Please sent it to service center to check. In addition, this thread could be as a reference:
http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/media-in-cddvd-drive-is-not-readable/794fe26a-7e47-45c4-a50b-0af2ed53f75b'
Since no one replied to me at HP forums, although my HP laptop is one of their products, I had to post my problem here to know if my driver is corrupted and needs to be replaced or not.
Blank Or Used(containg data) CD/ DVD ±R/RW lightscirbe is unable to be read by optical drive
When clicking on drive 'duble-click', I found it opens like a USB FlashDrive or With a CD,DVD player, however,
: Bare in mind that 'with CD/DVD Player'
is grayed out)
Not Blank(containing data) CD/ DVD ±R/RW NON -Lightscirbe disc opens normal:
Blank CD/ DVD ±R/RW NON-lightscirbe opens normal(Opens like
a USB FlashDrive or With a CD,DVD)::
My LightScribe System Software version is:
I've tried installed the latest version of lightscribe software, then I run
the diagnostic utility, however, the problem still persists.
My HP CD/DVD DVDآ±R/RW specs are::
Optical Drives
hp CDDVDW TS-L633R
Media Type DVD Writer
Name hp
CDDVDW TS-L633R
Availability Running/Full Power
Capabilities Random
Access, Supports Writing, Supports Removable Media
Read capabilities CD-R,
CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD-RW
DL, DVD+R DL
Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-R DL, DVD+R DL
Config Manager Error Code Device is working
properly
Config Manager User Config FALSE
Drive E:
Media Loaded
FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 0
SCSI Target Id
1
Status OK
Trying to solve the problem,
I have done these steps in order::
I tried checking with dignostic ulitiy:
I have tried Advanced View , this is the file of output data ofdignostic utlity
LightScribe System Software Settings:
SOFTWARE\LightScribe\MessageDir C:\Program Files (x86)\Common Files\LightScribe\
SOFTWARE\LightScribe\LSPrintDialog C:\Program Files (x86)\Common Files\LightScribe\LSPrintDialog.exe
SOFTWARE\LightScribe\LSPrintingDialog C:\Program Files (x86)\Common Files\LightScribe\LSPrintingDialog.exe
SOFTWARE\LightScribe\LsPrintLauncher C:\Program Files (x86)\Common Files\LightScribe\LSPrintLauncher.dll
SOFTWARE\LightScribe\ResourceDir C:\Program Files (x86)\Common Files\LightScribe\res
SOFTWARE\LightScribe\LSPrintAPI C:\Program Files (x86)\Common Files\LightScribe\LSPrintAPI.dll
SOFTWARE\LightScribe\Update\UpdateShellCommand http://www.lightscribe.com/go/downloads/windows
SOFTWARE\LightScribe\Update\PreviousVersion 1.18.20.1
SOFTWARE\LightScribe\Update\CurrentVersion 1.18.27.10
SOFTWARE\LightScribe\Update\TrailingVersion
SYSTEM\CurrentControlSet\Services\LightScribeService\Type 16
SYSTEM\CurrentControlSet\Services\LightScribeService\Start 2
SYSTEM\CurrentControlSet\Services\LightScribeService\ErrorControl 0
SYSTEM\CurrentControlSet\Services\LightScribeService\
SYSTEM\CurrentControlSet\Services\LightScribeService\DisplayName LightScribeService Direct Disc Labeling Service
SYSTEM\CurrentControlSet\Services\LightScribeService\ObjectName LocalSystem
SYSTEM\CurrentControlSet\Services\LightScribeService\Description Used by the LightScribe software components to support 3rd party disc labeling applications using the LightScribe COM Application Programming Interface (LSCAPI). This service needs to run for LightScribe direct disc labeling to work.
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\TypesSupported 7
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\0 IDE\CdRomhp_CDDVDW_TS-L633R______________________0300____\4&334f7860&0&0.1.0
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\Count 2
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\NextInstance 2
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\1 SCSI\CdRom&Ven_ELBY&Prod_CLONEDRIVE&Rev_1.4\1&2afd7d61&0&000000
SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\allocatecdroms 0
SYSTEM\CurrentControlSet\Services\CDRom\autorun 1
SOFTWARE\INTEL\Intel Application Accelerator Not detected
Drives and Media:
Drive 0 : hp CDDVDW TS-L633R 0300 219 (E:), Media Imaging Parameter : 114
I tried running the below command line to fix potential disk issue 'Chkdsk/r /f'
I cleaned the drive, discs, and so on.
I have uninstalled the all third-party data recording software.
I have uninstalled the Cyber DVD suite, lightscribe system software
which came pre-installed with my HP pavilion Notebook.
I have recovered my system from the HP Factory Recovery discs.
I have tried opening all those LightScibe discs not opening on my HP optical drive, on a Dell optical drive, and all of them were opened well, although Dell optical drive did not have a lightscribe feature at all., nor third party disc recording software.
However, the problem is still with opening the discs LIGHT-SCRIBE.
Thus, my questions are:
How to determine if the drive is corrupted and needs to be replaced with another one.
I think there something needed to be done on the BIOS Of my HP laptop[[[A similar problems happened on my Desktop computer's optical drive which is as follows (ALL discs are opened as empty by Optical Drive of My Desktop Computer) ---while
my optical drive of my desktop was connected to the
primary slave IDE, and the HDD was connected to the primary master IDE, the optical drive and hard disk are functioning well. However, I remember that while burning an image with Nero essential V: 5, something went wrong, and
then the Optical Drive of My Desktop Computer (HL-DT-ST DVD-RAM GH22NP20) became NOTrecognised/Installed on
BIOS, although it was still shown on the device manager as a recognised device. Also, it was listed on my computer, however, when entering a disc(blank or with data) into the drive, I found it was not recognised, and it opened empty(no files
at it), although it contains data. Thus, I decided to boot to BIOS, and clicked on 'Autodetection for IDE', then I found that only HDD was still shown as installed on BIOS. However, the optical drive was not. Th I tried clicking on it on BIOS and then
clicking on 'enter' to try to let the device be re-recognized. However, that
made no difference. I had to take part my computer ,and then reconnected the optical drive onto thesecondary slave IDE , and let HDD connected to the same
primary master IDE. Then, I found that the problem solved and all discs were read normally. Aslo, optical drive became installed on BIOS.
What is meant with with double Layer Support.
How much does it cost?
A man should convert his anger and sadness into strength to continue living in this life.

Did you try unsinatalling LightScribe application then checking the status ?
This is probably related to the faulty hardware or the application ( LightScribe
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.
Could you please really concentrate with me, and really reply to me to finish this problem pending.
If you had had a look again at my first post, you would have seen that I said that I have done some things, among of which is: I have uninstalled the Cyber DVD suite, lightscribe system software
which came pre-installed with my HP pavilion Notebook.
Yes, you're right the two threads below are concerned about one issue.
https://social.technet.microsoft.com/Forums/en-US/w7itpromedia/thread/5c1aa5e8-9728-492b-a5c3-387f29ee4b6e/#d6f63628-29a3-4adf-b33f-03b33c138910
https://social.technet.microsoft.com/Forums/windows/en-US/683997ff-1004-4579-b69d-5e982746c917/lightscribe-supermulti-dvdrrw-with-double-layer-support-is-no-longer-able-to-read-all-lightscribe?forum=w7itpromedia
However, this thread contains more precise details and screen shots about the problem. I was not able to understand whether all lightscribs were not unable to be read or not. However, I now recognized that, and I recognized that only all LightScribe(empty
or used) discs are unable to be read. furthermore, that other thread got far too longer to be followed.
Moreover, I would like you to take some time out to answer my problem about Lighstscribe discs since I am going to purchase 'A battery, Cooling Fan' From the HP agent in Yemen, which is far away from me about 1000 Km. Thus, If my optical disc drive was corrupted
as well, then I would be requesting the 'optical disc drive' as well from the HP along with 'Battery, Cooling Fan' .
A man should convert his anger and sadness into strength to continue living in this life.

After upgrading to ios 6.1, I experienced the following problem: I am no longer able to read the magazine I subscribed (The New Yorker) if I don't have access to internet. If the iPad is on FlightMode I can't read the magazine or the books in iBooks

After upgrading to ios 6.1, I experienced the following problem: I am no longer able to read the magazine I subscribed (The New Yorker) if I don't have access to internet. If the iPad is on FlightMode I can't read the magazine or the books in iBooks. Can you help me?

I am having the same problem. I have a 2nd generation ipad wi-fi only. All was working great until I upgraded. NONE of my downloaded magazines or rss-feeds are accessible. For the magazines, their icons show up on the "shelves" but once you click on one it wont even take you to the "issues" i have downloaded. it jumps back to the shelf page.

Since Pages update, I am no longer able to save my documents in Word. Is there a way to do it?

Since Pages update, I am no longer able to save my documents in Word. Is there a way to do this?

Are you using Pages 5.2 on your Mac or Pages on your iPad, I ask because of your profile?
If it is Pages 5.2 on your Mac, use the Export option.

Burn DVD on Mac OS 10.7.5, Windows Vista no longer able to read it.

I burn a DVD today (DVD with 4.7G capacity) using the Finder which I normally do, it finish fine no error, and I was able to read on my Mac 10.7.5, but when I put it to my other laptop with Windows Vista it won't read it. Please note, I have been burn the DVD using the Finders and my PC Windows Vista was able to read it no problem, until today. I put the DVD I burn 2 weeks ago on my my PC and it read the DVD, but not one I burn today and I did burn 3 DVD already. Does anyone has the same problem.
My computer:
MacBook Pro with OS 10.7.5
8Gig Ram
I still have 40Gig HD space
Any help will be much appreciated.

Try to disable IPv6, also check for other solutions.
*http://kb.mozillazine.org/Error_loading_websites#IPv6
You can try to reset (power off/on) the router.
You can also try to uninstall (trash) and reinstall Firefox.
You can find the latest Firefox release in all languages and for all Operating Systems here:
*Firefox 18.0.x: http://www.mozilla.org/en-US/firefox/all.html

Pages crashed after pasting text from email - no longer able to access that document

I was working on a Pages document on my iPad, and after pasting text from an email, Pages closed. As of then, I was no longer able to open or email the document, whether on Pages itself, on iCloud or on iTunes. I worked two hours on this important document and am not sure whether this can be recovered. Any support would be most appreciated.

This is why I asked Apple to edit the entries as I showed above.
Of course, it would be useful to edit also the entry available in the iOS area.
Replace iWork for iOS by iWork (Keynote, Numbers, Pages) for iOS
or better add three entries :
Keynote for iOS
Numbers for iOS
Pages for iOS
Having four entries pointing to the same forum would not be perfect but at least it would be clear and would be a viable scheme during the time required by engineers to find a way to split the existing iWork for iOS forum in three ones.
Yvan KOENIG (VALLAURIS, France) lundi 26 décembre 2011 12:03:51
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : http://public.me.com/koenigyvan
Please : Search for questions similar to your own before submitting them to the community
For iWork's applications dedicated to iOS, go to :
https://discussions.apple.com/community/app_store/iwork_for_ios

I am no longer able to print a document from within a specific website

I am no longer able to print my transactions statements from my financial institution. Once on their website, I would click on the statement and it would open up the document as a PDF file. I can't do that any longer

What do you have set for handling PDF files in Firefox? <br />
https://support.mozilla.org/en-US/kb/set-how-firefox-handles-different-file-types
See if these support articles help you. <br />
https://support.mozilla.org/en-US/kb/use-adobe-reader-plugin-view-or-download-pdf-files
https://support.mozilla.org/en-US/kb/disable-built-pdf-viewer-and-use-another-viewer

The Microsoft Word suddenly quit on my iMac desktop. How can I access the documents saved in desktop ?

What made the Microsoft Word ( 2011) quit on my iMac desktop ( OSX10.10.1 ) suddenly ?
I need to access the documents saved on my desktop. Please help, anybody ?

GLORIADONM wrote:
What made the Microsoft Word ( 2011) quit on my iMac desktop ( OSX10.10.1 ) suddenly ?
Nobody here would know that.
I need to access the documents saved on my desktop.
Okay, so then go to the folder where you saved them, and open them

LightScribe DVD±R/RW is no longer able to read all lightscribe discs(Blank/used)

Hi,
The product Name of my computer is: HP Pavilion dv6-6093ex Entertainment
Notebook PC support
The number of my computer is : LM610EA#A2N.
Could anyone please at this splendid forum take some of their precious time
out to really reply my questions and solve my problems?
FIRST OF ALL:
My HP Pavilion Laptop is about 3 years old.
My
sister's Dell Inspiron laptop is 3 years old.
My HP laptop is well-cared, as opposed to my sister's Inspiron Dell laptop, which is always thrown in dust without caring at all. Also, its battery is always inserted even when it is fully charged while the laptop is plugged in to the main power supply. However, my laptop is either used on only battery, or on plugin. Also, it is kept from the dust. But, I really found that the battery of the Dell laptop still lasts about three and half hours, and there is no problem cooling fan is not properly properly.
I only remember one thing differently done on my laptop battery which is I charged it fully, then I stored it without using it for about four months, then when I reused it, I found it got worse over time. I.e. first time of using it after storing,I found it empty, then I charged it again fully, however, then it lasted about 2 hours, then 1 and half hours, next an hour, now it is only lasting about 20 minutes without performance. If there is high performance, then
the computer shuts down suddenly.
My problem is follows:::
First: Whenever I inserted any Containing Data OR Data CD/DVD-RLightScribe discs, I found that HP optical driver was unable to read them. When clicking on the optical disc drive 'double-click' while disc was inserted, then I found that disc opened as this way(NOTE: With a CD/DVD player is grayed out)
I was told 'I suspect the culprit might be hardware and lightscribe dive might be
corrupt. Please sent it to service center to check. In addition, this thread could be as a reference:
http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/media-in-cddvd-drive-is-not-...'
Since no one replied to me at HP forums, although my HP laptop is one of their products, I had to post my problem here to know if my driver is corrupted and needs to be replaced or not.
Blank Or Used(containg data) CD/ DVD ±R/RW lightscirbe is unable to be read by optical drive
When clicking on drive 'duble-click', I found it opens like a USB FlashDrive or With a CD,DVD player, however, : Bare in mind that 'with CD/DVD Player' is grayed out)
Not Blank(containing data) CD/ DVD ±R/RW NON -Lightscirbe disc opens normal:
Blank CD/ DVD ±R/RW NON-lightscirbe opens normal(Opens like
a USB FlashDrive or With a CD,DVD)::
My LightScribe System Software version is:
I've tried installed the latest version of lightscribe software, then I run
the diagnostic utility, however, the problem still persists.
My HP CD/DVD DVDآ±R/RW specs are::
Optical Drives
hp CDDVDW TS-L633R
Media Type DVD Writer
Name hp
CDDVDW TS-L633R
Availability Running/Full Power
Capabilities Random
Access, Supports Writing, Supports Removable Media
Read capabilities CD-R,
CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD-RW
DL, DVD+R DL
Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-R DL, DVD+R DL
Config Manager Error Code Device is working
properly
Config Manager User Config FALSE
Drive E:
Media Loaded
FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 0
SCSI Target Id
1
Status OK
Trying to solve the problem,
I have done these steps in order::
I tried checking with dignostic ulitiy:
I have tried Advanced View , this is the file of output data of dignostic utlity
LightScribe System Software Settings:
SOFTWARE\LightScribe\MessageDir C:\Program Files (x86)\Common Files\LightScribe\
SOFTWARE\LightScribe\LSPrintDialog C:\Program Files (x86)\Common Files\LightScribe\LSPrintDialog.exe
SOFTWARE\LightScribe\LSPrintingDialog C:\Program Files (x86)\Common Files\LightScribe\LSPrintingDialog.exe
SOFTWARE\LightScribe\LsPrintLauncher C:\Program Files (x86)\Common Files\LightScribe\LSPrintLauncher.dll
SOFTWARE\LightScribe\ResourceDir C:\Program Files (x86)\Common Files\LightScribe\res
SOFTWARE\LightScribe\LSPrintAPI C:\Program Files (x86)\Common Files\LightScribe\LSPrintAPI.dll
SOFTWARE\LightScribe\Update\UpdateShellCommand http://www.lightscribe.com/go/downloads/windows
SOFTWARE\LightScribe\Update\PreviousVersion 1.18.20.1
SOFTWARE\LightScribe\Update\CurrentVersion 1.18.27.10
SOFTWARE\LightScribe\Update\TrailingVersion
SYSTEM\CurrentControlSet\Services\LightScribeService\Type 16
SYSTEM\CurrentControlSet\Services\LightScribeService\Start 2
SYSTEM\CurrentControlSet\Services\LightScribeService\ErrorControl 0
SYSTEM\CurrentControlSet\Services\LightScribeService\
SYSTEM\CurrentControlSet\Services\LightScribeService\DisplayName LightScribeService Direct Disc Labeling Service
SYSTEM\CurrentControlSet\Services\LightScribeService\ObjectName LocalSystem
SYSTEM\CurrentControlSet\Services\LightScribeService\Description Used by the LightScribe software components to support 3rd party disc labeling applications using the LightScribe COM Application Programming Interface (LSCAPI). This service needs to run for LightScribe direct disc labeling to work.
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\TypesSupported 7
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\0 IDE\CdRomhp_CDDVDW_TS-L633R______________________0300____\4&334f7860&0&0.1.0
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\Count 2
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\NextInstance 2
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\1 SCSI\CdRom&Ven_ELBY&Prod_CLONEDRIVE&Rev_1.4\1&2afd7d61&0&000000
SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\allocatecdroms 0
SYSTEM\CurrentControlSet\Services\CDRom\autorun 1
SOFTWARE\INTEL\Intel Application Accelerator Not detected
Drives and Media:
Drive 0 : hp CDDVDW TS-L633R 0300 219 (E, Media Imaging Parameter : 114
I tried running the below command line to fix potential disk issue 'Chkdsk/r /f'
I cleaned the drive, discs, and so on.
I have uninstalled the all third-party data recording software.
I have uninstalled the Cyber DVD suite, lightscribe system software which
came pre-installed with my HP pavilion Notebook.
I have recovered my system from the HP Factory Recovery discs.
I have tried opening all those LightScibe discs not opening on my HP optical
drive, on a Dell optical drive, and all of them were opened well, although Dell
optical drive did not have a lightscribe feature at all., nor third party disc
recording software
However, the problem is still with opening the discs LIGHT-SCRIBE
Thus, my questions are:
How to determine if the drive is corrupted and needs to be replaced with
another one.
I think there something needed to be done on the BIOS Of my HP laptop[[[A similar problems happened on my Desktop computer's optical drive which is as follows (ALL discs are opened as empty by Optical Drive of My Desktop Computer) ---while my optical drive of my desktop was connected to the primary slave IDE, and the HDD was connected to the primary master IDE, the optical drive and hard disk are functioning well. However, I remember that while burning an image with Nero essential V: 5, something went wrong, and then the Optical Drive of My Desktop Computer (HL-DT-ST DVD-RAM GH22NP20) became NOT recognised/Installed on BIOS, although it was still shown on the device manager as a recognised device. Also, it was listed on my computer, however, when entering a disc(blank or with data) into the drive, I found it was not recognised, and it opened empty(no files at it), although it contains data. Thus, I decided to boot to BIOS, and clicked on 'Autodetection for IDE', then I found that only HDD was still shown as installed on BIOS. However, the optical drive was not. Th I tried clicking on it on BIOS and then clicking on 'enter' to try to let the device be re-recognized. However, that made no difference. I had to take part my computer ,and then reconnected the optical drive onto the secondary slave IDE , and let HDD connected to the same primary master IDE. Then, I found that the problem solved and all discs were read normally. Aslo, optical drive became installed on BIOS
What is meant with with double Layer Support.
How much does it cost?

Sparkles1 wrote:
HI @cooperator
I understand that you are having an issue with your battery and the lightscribe drive. You would also like to know about DL(Dual Layer) support.
Here is a link to Troubleshooting the notebook battery to assist with the battery concern.
You asked what dual layer support is , here is a definition from webopedia for the explanation.
What is dual layer support
As you stated in your post your system supports reading
The DL refers to dual layer, it does not list a CD DL. What type of disk are you using?
From your post I noticed it does read the title of the disk but is unable to read the file.
Did you use any form of compression software when writing the files?
Would you try inserting a supported blank disk and writing to it. If you can do this and read the disk after your drive is functioning.
The only other way to check would be to remove and reinstall it into another computer to test if it works there.
Yes there is a bios update listed on the driver page for your notebook.
HP Pavilion dv6-6093ex Entertainment Notebook PC Drivers
Updating the bios does have a potential to cause damage, for this reason I suggest contacting HP support for assistance.
Updating the BIOS
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
I hope this helps!
Thanks a lot,
I wish that Paul_Tikkanen could have participated in solving this issue since I know he has insight in such problems.
Could you please be a little bit patient with me and go through all my points below and answer me::
IF you had had a close look at my screen shots before, you would have seeing I have classified the disc haveing and not having the problem into three categories each of which has its screen shots under it.
Blank Or Used(containg data) CD/ DVD ±R/RW lightscirbe is unable to be read by optical drive
Not Blank(containing data) CD/ DVD ±R/RW NON -Lightscirbe disc opens normal
Blank CD/ DVD ±R/RW NON-lightscirbe opens normal(Opens like a USB FlashDrive or With a CD,DVD)::
First The kind of discs I have been used to using, and seeing in the market are only:
CD-R, C-RW, DVD-R, DVD+R, DVD-RW, DVD+RW.
However, I never ever used or saw 'CD-ROM, DVD-RAM, DVD-ROM CD-R DL, CD+R DL, DVD-R DL, DVD+R DL, CD-RW DL, CD+RW DL, DVD-RW DL, DVD+RW DL.
Thus, Could you please be a little more detailed about each of the above disc types?
Second: I don't know if I can see 'DVD+R DL' written on the cover of DVD like what I am accustomed to see 'DVD-R'?
Third: What difference is there between 'DVD-RW', and 'DVD-RW DL', and 'DVD-R' and 'DVD-R DL'?
Sparkles1 wrote:
HI @cooperator
From your post I noticed it does read the title of the disk but is unable to read the file.
Did you use any form of compression software when writing the files?
NOTE, those discs are for HP Factory Recovery Discs.I have created those Discs via HP Recovery Manager. After creating them, I have labelled them with lightscribe software. ALL LightScribe are not read well and are unknown. Thus, my answer for your question is No, I don't use compression software unless if the program 'HP Recovery Manager' used a compression built-in tool while creating those discs'
Moreover, I have even restored my laptop from the HP factory Recovery discs which means everything must have been OK
Sparkles1 wrote:
HI @cooperator
Would you try inserting a supported blank disk and writing to it. If you can do this and read the disk after your drive is functioning.
Have you seen my screen shots well?
The key of my problem as to unable to reading LightScribe is the answer of this question of mine: Why do I see 'RAW' or 'unknown' as a file system for disc inserted whenever I insert a ligthSribe disc into drive?
All Blank Or containing data CD/ DVD ±R/RW lightscirbe are unable to be read by optical drive. When clicking on drive 'duble-click', I found it opens like a USB FlashDrive or With a CD,DVD player, however, 'with CD/DVD Player' is grayed out) When I chose 'like a USB FlashDrive, I found there was no disc inserted, although it was.
If you mean other discs not LightScribe, then I would be saying YES. And they all worked well, except the lightscribe(Blank, or containing data) were not read well at all.(all are unknown).
Sparkles1 wrote:
HI @cooperator
The only other way to check would be to remove and reinstall it into another computer to test if it works there.
You mean I need to remove the optical drive and install on another laptop brand. If so, It would be compatible with any laptop brand?
NOTE: the reason around this problem is not lightscribe discs(I think) since any optical drive without having a lightscribe feature can read lightscribe discs. For instance the Dell laptop(Windows 7) could read all lightscribe disc or non lightscribe discs, even although it doesn't have any lightscribe feature, nor a disc recording software, except the Windows built-in default tools. Dell optical drive, although not having a lightscribe feature, read all discs no matter the disc type is. Thus, In my HP optical drive having a lightscribe feature, I have decided to get rid of (lightscribe feature by removing the lightscribe system software, and all Cyber DVD-Suite). However, the problem is still with reading lightscribe discs.
Sparkles1 wrote:
HI @cooperator
Yes there is a bios update listed on the driver page for your notebook.
HP Pavilion dv6-6093ex Entertainment Notebook PC Drivers
Updating the bios does have a potential to cause damage, for this reason I suggest contacting HP support for assistance.
Updating the BIOS
First:: I have updated my BIOS from F.05 into F.1B by using HP Notebook System BIOS Update (Intel Processors) (sp55068) F.1B hoping to get rid of this problem, but that made no difference at all.
NOTE
Other suggested that I insert an empty rewritable CD and try running the following command: format e: /fs:UDF
I did, but it didn't help.
Other suggested to download the latest version LightSribe system software, but I would be saying how to do that as long as HP would be phasing out HP LightScribe Direct Disc Labeling technology. HP will gradually transition products to comparable optical disc drives without LightScribe technology.
Second:: I've also been searching in HP forums, but always they said nonsense comments which I don't put up with. Take this one for example,
I'd be happy to do all I can to help with your lightscribe.Please note:Beginning May 2011 and throughout the year, HP will be phasing out HP LightScribe Direct Disc Labeling technology. HP will gradually transition products to comparable optical disc drives without LightScribe technology. While this transition may affect other HP products, this document is specific to HP notebooks.- Source
This might be helpful too; Creating disc labels with LightScribe
NOTE:Hewlett-Packard's LightScribe website is no longer active. LightScribe software and disc utilities
may be found on a number of public websites. Search the Internet for LightScribeto find these pages.
This blurb and much more information can be found in the following document; Creating Disc Labels with LightScribe
The compelet discussion is here.
Finally I would be saying that LightScribe website is no longer available(discontinued). As HP said. IF HP customer care couldn't help their customers, I think it would be better to completely discontinue selling HP products.

I'm working on a MAC and my LR4 is no longer able to read images off my memory cards.

I've never had a problem before, this just started yesterday. I tried importing images off my SanDisk and my LR4 was unable to read the images. On the same Mac, I was able to import the same images into iPhoto. I tried taking pictures using another card and came across the same problem when trying to import. I was told from a professional photographer friend that this is a very shady way of getting one to upgrade. Please tell me that's not true.

When deleting the preferences file do I delete all the files? Specifically, I see:
com.adobe.Lightroom4.plist
com.adobe.Lightroom4.LSSharedFileList.plist.lockfile
com.adobe.Lightroom4.plist.lockfile
com.adobe.Lightroom4.LSSharedFileList.plist
Sorry for sounding like an idiot. This is all new to me, but I (think) I'm happy for the experience!
I tried initially to just delete the com.adobe.Lightroom4.plist and I'm still having difficulty importing. I'm working with 4.4.

My Apple iPad 1 keeps shutting off when I open an app. It randomly closes when on social media as well. No longer able to read my Bible.

My Apple iPad keeps shutting off when I open an app. It randomly closes when on social media or online. Not able to view my Bible app. Have tried rebooting, but it doesn't help.

Then you may have to Restore your iPad from backup in iTunes?
How much free space do you have left on your iPad?

IMac G5 no longer able to use Microsoft Office 2004

I have had Microsoft Office 2004 installed on my G5 for several years but I am not able to access any of the Microsoft applications anymore. I get the following message when trying any of the Office applications: "Microsoft (Entourage, or whatever) has encountered a problem and needs to close. We are sorry for the inconvenience." It provides an error report that can be sent to Microsoft which I have done several times.
I did a verify using the installed disk utility app and received the following message: "Volume bit map needs minor repair Macintosh HD" "Error: The underlying task reported failure on exit" "1 HFS volume checked" "Volume needs repair."
The installed Disk Utility doesn't allow me to click on REPAIR. I have 118 GB available. If I use the Disk Utility on the install disk will it allow me to do a REPAIR to the HD and can I mess up anything else?
Any help I can get will be appreciated. I have some important stuff on Word that I would hate to lose.
Thanks in advance for any help offered.

In order for Disk Utility to work, it has to be on a differnet disk than the internal drive:
Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
Then reboot from your internal drive and repair permissions.
It will not mess up any of your data.
Message was edited by: MGW

Browsers no longer able to read russian / cyrillic characters

Ever since i upgrading to Snow Leopard just recently i noticed that my all browsers (safari, firefox, chrome etc) are unable to read russian / cyrillic characters. While i can type russian letters in the search bar or in pages / key notes for example i can not read or write in the browsers.
As an example if i go to google.ru i can't read the writing ... I've uploaded a screenshot for you to see here: http://cl.ly/0g2u0e10363I2b1a0i1f/
The text encoding is set how should be also.
Please let me know if you can help ...

As an example if i go to google.ru i can't read the writing ... I've uploaded a screenshot for you to see here: http://cl.ly/0g2u0e10363I2b1a0i1f/
Very strange! There is of course one word which you can in fact read, namely веб at the upper left, the only one which is not a link of some sort. Could you provide another example where the site is showing text and not links?

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Hi lill2u,
It is recommended that you scan the document using the MP Navigator and then edit and save the document using Notepad. Once in Notepad you can copy and paste the document into your Word document. To do this, please follow these steps:
1. Click Start, select All Programs, Canon Utilities, MP Navigator EX then click on MP Navigator EX to open that program.
2. Place your item to be scanned face down on the scanner.
3. Click the One Click button in the upper right hand corner.
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5. When the OCR dialog box appears, make any necessary changes and then click the green SCAN button.
6. The document will be scanned.
Once scanning is complete, Notepad will open and you will be able to edit and save the text.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

IMac Desktop no longer able to read scanned documents.

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